Do NOT come here if you are planning on having PRP micro needling done. I have had a HORRIBLE experience here, and would never recommend this place to anyone. I purchased the 3 PRP session package for $1200. The first time I arrived for the first session, the technician drew my blood and it took her multiple sticks to even draw enough blood, you know getting stuck by a needle is never fun. But multiple times? Yikes. Well she finally got some so we went ahead and I finished the first session. The second session is where I encountered the most painful blood draw of my life I wanted to pass out. (FYI, I was an Accutane for half a year and that requires you to have your blood drawn every month, I've never had issues getting my blood drawn) The technician proceeds to stick me again MULTIPLE times and as she's trying to find a vein she moves the needle inside my arm. She finally gets a little blood, but decides it's not enough. At this point I am not allowing her to continue to stick me and at this stage I notice there is now a golf ball sized knot right below where she stuck me. I had never seen that happen in my life. At this point my face is already numb so I stupidly proceeded with the session. After the session I decided that this was the last time I wanted to come back here so I demand to speak with the manager. I regret not obtaining her name, but she was about 5'5 and what seemed to be of middle-eastern or Indian descent. I explain to her what has happened to me and the reason I no longer want to return and how I'd like my money back for the 3rd session I did not want to complete... she has to audacity to minimize what had just happened and then informs me that because I had purchased a package deal of 3 sessions she is not willing to refund me the difference. She convinces me that because I've already paid I should come back a 3rd time, but the last time I can ask for just a regular microneedling. I was so furious and I should have followed my instincts to never come back but I figured they'd credit me back the last time I came since I was going to have a less pricey procedure than the PRP. One day after this horrible blood draw I developed a huge bruise down my arm... nowhere near where the technician had stuck me. What does this mean? That she had blown my veins. I had regular bloodwork a month after and the phlebotomist there informed me I now have scar tissue in that arm. I'll attach a picture of the bruise. When I called to schedule the 3rd time I spoke with Jackie who was very kind and understanding and made me aware I had a credit because I no longer wanted the PRP but the regular microneedling. I trusted her and I mentioned it again when they called to confirm. I walked in had my regular session and it went well, the technician even mentioned how I had a credit. Before I talked to the manager a third person there mentioned I had a credit, 201$ were the exact words that came out of her mouth. Well, guess what? The manager was completely denying it what they had all told me. Instead she starts to talk to the receptionist about HOW I NOW OWE THEM MONEY. I have lost all hope in this woman at this point. So you're telling me that THREE people at the point have mentioned how I have a credit, but the manager completely denies it to me how the hell do 3 of your employees see this credit but you don't? This is an honest review of my experience. I am not here to bash the technician, she had great bedside manner and overall a very nice person. I am here to warn you that if something goes wrong in any of your procedures or treatments, NOTHING WILL BE DONE FOR YOU. This manager has no place in customer service and should be removed at once, she is a disgusting manipulative liar. I should have followed my instinct and called the police or reported her to whomever I needed to when she refused to refund me, but please learn from my mistake. I left with her changing her tune, saying I owed them nothing and they owed me nothing. I no longer wanted to be in her repulsive presence. TAKE YOUR HARD EARNED MONEY ELSEWHERE. read more