They sold me an Allstate protection contract that is worthless because there are no local providers…read morethat provide the promised coverage or services, and the dealership was USELESS in making claims on the contract, they just ignored all my requests for referrals, it's been incredibly frustrating and I feel ripped off. Also, my 2025 Mazda CX-50 developed dimples in the seat one week after I bought the car, and although it was caused by the cooling feature, Mazda the company refused to fix the problem under warranty, said it was from "outside influences" which I guess means sitting on seat??? The dealership did try to fix the problem, but it came back almost immediately and now they are ghosting me. There's also a bolt rolling around in one of the doors, that the service department said they fixed, but they didn't. This has been a really bad experience with both Mazda the company, the quality of this car, and this dealership, cannot recommend.

25+ years as a Colonial Mazda customer and nothing but great things to say. You can just tell the…read morestaff likes what they do. Picked up car # 5 today from Adam and he went above and beyond purchase expectations of our new "pre-owned" 2023 CX 5.

Gary Helbing, Pre-Owned Sales Director, was stellar. My goal was to help an aged friend who…read morebought a used Impreza from the dealership 18 months ago. However, she can no longer drive and wanted Colonial to buy it back. Beyond doing so at a fair price, Gary handled all of the paperwork including de-registration, cancelling the license plates and providing proof of such to submit to Town Hall to get the car off the tax rolls, and correctly filling-out the title to show transfer of ownership so that all my friend needed to do was sign - and done. And on top of it all, he is a friendly, personable gentleman. I wish I could give him six stars. If Subaru is listening, find a way to bottle-up Gary and distribute him to all your other dealerships!

Peter Parray was my very helpful and courteous salesperson. He sold me a new Forester, taking my…read moreold Crosstrek in trade. I couldn't have asked for a more helpful sales rep.

Great experience with the staff of this Toyota branded repair center on Commerce Rd, Brookfield,…read moreCT. (Not the same as the Federal Rd. Toyota) We had a major breakdown on the highway and got towed 61 miles to this place. They diagnosed our Rav4 and found that the problem was a simple hose clamp that needed to be reattached. $5 for parts, no repair charge except for diagnostics. Got out with a fully functional car in under 3 hours. Good communication from the whole staff. Living the dream at Greentree Toyota Service in Danbury, CT.

I wouldn't purchase from this dealership. Not only was the sales person rude and lacked knowledge…read moreon the model I was interested in, but they use outdated, high pressure sales tactics. I also found out, after doing further research, that the model they told me was "waitlisted" and very hard to get (while they had one on the floor) is actually not selling very well and is trading at a steep discount. As someone who works in sales myself, I thought it important to share this, because using deception is never the answer, and it's places like this that give dealers bad names.

SERVICE DEPT REVIEW: Azalia was terrific in the service department. Everything was handled…read moreprofessionally and at a much better price than Dealer #2. It was worth the trip. They did an excellent inspection, gave me a detailed report and zero sales pressure. I would feel comfortable using them for service or to buy a car.

Once again an exceptional service experience at this dealership…read more Wife's Levante purchased at Todd Maserati back in November had curb rash on one wheel after a recent encounter with a boulder. Was able to immediately get a convenient appointment with one phone call (a rarity at many dealers these days); car was ready a few hours earlier than promised, and I received a prompt courtesy call saying so (again, doesn't sound like a "big deal," but two other dealers I frequent (Mini and BMW) often find me chasing down someone to find out whether or not the car is actually ready.) Brian/Eric were kind enough to have a n/c multi point inspection performed, topping off fluids and setting tires pressures. Entire staff is ALWAYS friendly, knowledgeable, communicative and accommodating. BRAVO!

John is wonderful. He explained everything slowly so I could understand. John is very knowledgeable…read moreand patient. It is always an excellent experience when John helps me in service. He is excellent .

We had a very good sales experience, but the follow up has been frustrating. Our salesman, M,…read moresincerely seemed to care that our new (to us) used car, only has one set of keys. He promised, just before we drove away, that he would chase up the second set of keys. We are a family of 2 drivers, and the thought of having only one set of keys is scary. Misplacing the only set we have leaves us stranded. When we complained a few days later, they said they contacted the last owner of the key. We still have only one set of keys. There does not seem to be a consideration of the dealer creating a second key for us. This is not the service we expected from such a prominent dealership. Be forewarned.

I have gone full circle with Kia of Danbury, but lately I am not feeling the love…read more I brought my 2019 Sorento in on May 22nd, 2026, because I was experiencing some loss of power during acceleration. I was told it would be best for me to leave it. I did not hear back from them all day, but I realized that might be a possibility. They held the car through the entire Memorial Day Weekend, which I still understood. On May 26th I called and I wasn't expecting it to be repaired, but at least I was hoping for a diagnosis after four days. I will not reveal the young lady's name who was asssigned to my case, but I will say she seemed indifferent. No calls from her... No updates... The only answer I kept getting from her was "It may be a transmission problem... We need to hear back from corporate." Finally on May 27th, I called and asked if they had heard back from corporate and the young lady answered "No." I asked to speak to a manager and she informed me she was in a meeting. Being frustrated from the lack of service and lack of response I informed the person I would be coming in to pick up the car. When I arrived, the young lady asked me if I wanted to speak with the manager. I told her I am no longer interested in dealing with Kia. She informed me that if I drive it past the 100K miles, it will not be fixed under the warranty. My response to her was, "It's not being fixed anyway!" I took the car to my local mechanic, and he made the repairs. It turned out the problem was not the transmission at all. I may be incorrect, but I believe Kia was ghosting me so I would become frustrated and not compel them to make the repairs under the warranty that I paid into for nearly five years! I only owe $3,000 more on this car, and I will soon be in the market for another, but with the frustration I have experienced, I will not likely buy another Kia again... People should be aware that their corporate headquarters only had 2.2 stars... That should be a red flag for anyone.

The dealership contines to lie on here. Which isn't surprising given they lied in person to us…read more After wasting a day with their games. We went to a reputable Kia dealership the next day and got essentially the same deal (including the trade-in). It took half the time and we were never accused of trying to "scam them." The sales manager at Danbury Kia should be fired.

Got a car from them years ago and I just found some paperwork that reminded me of them. Really…read moreunethical what they do there. First car I got, the side airbag wasn't even there. It was deployed. Car I bought made weird rattle noises when I hit small bumps. I brought it to a different dealership and they gave me a whole list of things they needed fix lol Loaner car, the brakes barely worked. Really dangerous. If you get a car from here, make sure you bring your own inspector!! To the reviewer Renee- you're wrong lol. Every used car dealership needs to make sure that there are no lemons or issues with the cars.

Can't give less than a one star but they deserve far less than that. They wrote us a check for our…read morecar on a frozen account and have been dodging us for months. These people are playing a dangerous game and it will catch up with them. Avoid these guys unless you want to get screwed. So I spoke with the guy again and he agreed to pay on January 14th if he does then great. Then I will update their review

We like to stop by here on the weekends some times and look at some of the nice used cars they…read moreoffer. When we saw online that they had a used Audi A3 diesel, my husband was excited because he's always liked those. We checked it out on a Sunday when the dealership was closed and could see it was very nice. Based on the Carfax report, it had also been well maintained. He contacted the dealer the next week and we made an appointment to test drive the car. Our sales rep was very nice and low pressure. We drove the car and liked it but had a set price in mind that they couldn't quite meet at the time, so we parted as friends and left it at that. A couple of days later, we got a call and they were able to get closer to our price and it seemed reasonable, so we went ahead and said "let's buy it". We were able to do most everything remotely, so we signed the purchase contract and sent the payment all via the internet. The only thing left to do was to pick up the car and sign the paperwork to get the registration/title paperwork done. It was fast and easy! I'm not sure how fast but I know that I didn't get to the train station in Brewster until 5:35 and then we drove to Danbury and signed the papers and were driving off in the car by 6:01, so that was pretty fast. Loved that there was no pressure for add-ons or being trapped in the room with some finance guy. Really a pleasant experience. The staff at the dealership was nice and they always have very interesting cars (I would have loved the BMW convertible but that was out of our price range!). We recommend Weeks Pre-Owned.

I highly recommend this dealership...especially if you get to work with Derick…read more Smith! He is a salesman who listens . We lost a very exact Q3 by waiting a few days to make a decision and Derick called to say he has the same car(but even better equipped) the next day! Most salesman don't care as much as Derick. The car is great! They even included BOTH mats!