Needed an emergency repair for a busted garage door for my parents on the lake. Nick showed up on a…read moreSunday evening, assessed the situation and came back the next day for the repair! He identified other issues which he fixed, restrung new cables, and serviced everything. Knowledgeable, fast, thorough and awesome service. Nick, THANK YOU! Nick, you have a customer for life and the other guys could learn a thing or two from your amazing customer service! Thanks again!

Nick was efficient, friendly responsive and reasonable. Would highly recommend to anyone in the…read morearea in need of a garage door repair.

My 25 year-old garage door opener finally failed. Because the original manufacturer has been out of…read morebusiness for years and parts are unavailable, I knew it was time to replace it with a modern unit. I searched online and found a local company, Koops Overhead Doors. Koops jumped to the top of my list due to several very positive reviews. I contacted the owner that night and he said he'd come out first thing in the morning. The next day he checked out the issue, which as expected couldn't be fixed because parts were unavailable. He showed me a new system with improved features, which I agreed to purchase. Fortunately, he was able to have an installer do the replacement the next morning. The installer arrived on time the next day and started by removing the old track and wiring. He had the whole new system up and running in under an hour. He programmed the remote, showed me how it worked, and walked me through the features. It's funny to get excited about a garage door opener, but this thing is so quiet compared to my old one, and it has built-in Wi-Fi, motion detection, and a camera that can identify people and animals. Koops is top notch when it comes to customer service and getting back to you. They sell great a product at a reasonable price, and the installation was fast and professional. Highly recommend them!

The torsion spring on our door had broken one night after we got home. The next morning, at 8:00AM,…read more I called Koops Overhead Doors since we couldn't get our cars out and told him we had an appointment that day at 12:00. Jamie showed up at our door at 8:30, repaired the door and was on his way by 9:15. These guys are absolutely the best in the area, reliable, prompt, knowledgeable and courteous. I would always recommend them. The price for the service was very reasonable

It's a short story: Last night when I'm about to put out the trash and recycling for weekly pickup…read moreI discover that the Genie garage door opener system original to our house is broken, and both my garbage and my car are entombed in my garage. A quick Google search showed how to manually open the door but it was clear I couldn't live with it that way, so I called Art's number. I expected voicemail, but the man himself answered. I described the problem (a grinding noise with weird tugging/releasing on the drive chain) and he diagnosed it and said he could swing by in the morning. This morning he was here exactly when he said he'd be here, got up on a ladder to point out the problem to me (his diagnosis from my lousy description was absolutely accurate and obvious once he took the unit apart), and he was very honest in saying that because of its age (20+ years) the unit needed replacement. He presented three cost options and I found them to be quite clear and quite fair. He recommended a complete replacement with a Chamberlin system and offered to replace it later in the same day, and we took him up on it. He returned (again, exactly when he said he would be here to the minute), installed the system, and it was a dramatic improvement just as he had promised. We would highly recommend Art for any garage door issue. Having been homeowners for nearly 50 years we know that garage doors are a specialty, and Art's experience and honest business sense made for a very positive experience.

At almost 5 pm, with my car in the garage, the door wouldn't open and I was stuck. I saw Art's…read moread and called. Art picked up the phone right away. I told him the issue and he asked where I lived. He said he had just finished another job and was nearby. He arrived a bit later and saw that I had a broken spring He had replacement parts on his truck and spent the next hour and a half, in the frigid cold, replacing the springs. (He quoted me a price for one spring and said he could replace both springs for just a bit more since they were both of the same age.) I can't say enough good things about his great work, service and responsiveness. I am so glad I made that call to Art.