Could not be any happier with Yard masters!!! Randy, the owner, is amazing. He is knowledgeable and down to earth--easy to work with. Plus, his crews are phenomenal. They work hard, take direction quite well, and clean up after themselves. Teri, the Office Manager, is also quick to respond and communicate. We have worked with Yard masters for a few years now, but after the snowpocalpyse killed everything we needed a complete redo of our landscaping. We told Randy what we were looking for and, boy did he deliver! Our new design looks fantastic! His crews worked for two days by removing all the dead trees, bushes, plants, etc and planting all new beautiful palm trees and tropical plants. We highly recommend them!! read more

Yardmasters - Backyard - Landscaping Near Me - Cypress, Texas

I used them for a couple of years for my lawn service. The actual yard crew, in my opinion, did an OK job, but could edge a little better. My yard is relatively easy and small though. (I've since moved to a different lawn service provider, who charges only $20, doesn't inundate me with billing emails and shows up on schedule without fail.) My 2-star rating is based on their office staff and billing techniques. I have been billed several times for service when no one actually showed up to mow on my scheduled day. (I have security cameras and confirmed each time I received my bill when I knew I should've only been charged for 1 day as opposed to 2 because the crew didn't show up on whatever day as scheduled.) Additionally, the office staff sends via email an invoice AND a monthly statement at the end of the month, but not on the same day. This is overkill and ends up becoming a nuisance when both the invoice and billing statement includes the option to pay on both the invoice and monthly statement and contain duplicate information. It would be better suited for customers to send only the detailed billing statement at the end of the month to keep it simple. read more

We have used them for about 20 years and they have always been dependable and have always done an excellent job!

I have to say that I am surprised by the poor reviews. I had new beds put in my front yard last October. They did a fantastic job. The final bill was exactly what we mutually agreed upon through email correspondence. We set a time for them to come to my house to see what I wanted done. They showed up on time and also showed up on time on the day we scheduled to install the beds. When the first estimate was over my budget, I asked what we could do to lower the price and they suggested planting smaller plants since they will grow into bigger ones within a few months. We did that and it worked out just fine. The plants were exactly what we agreed upon. After the landscaping was completed, he told me how often to water, fertilize, mulch and which plants to cover in cold weather. Again, my beds turned out really beautiful and overall experience was positive so these poor reviews surprised me. read more

Confirm with customer before doing more than what you quoted. I asked for 2-3 pallets of sod. Instead of calling me first to say my measurements were incorrect I just received an invoice once it was too late and the work was done. When I called their way of doing customer service was to offer to come out and rip the grass back up. I don't mind paying for the work, I just don't like having the priced changed without my consent. Makes me feel like it was a shady deal. read more

Wish we would have checked the reviews first. Called to set up an estimate last week on Tues and checking a week later they have not come out to estimate. Failed to call to let customer know they will not be able to make it. A week is ample time and customer service is unacceptable. When spoke to them regarding the lack of communication and not coming, they claim they have over 50 yards and shrug it off and rude on the phone. No apology or compassion. Don't promise more than you can handle! read more

Set up an appointment to have someone come take a look at a drainage situation in my back yard. They called an hour prior to the visit but unfortunately I did not hear my phone ring. They ended up not showing up after I took a half day off from work just to be here to explain the drainage issue and landscaping needs I wanted done. When I spoke to them on the phone, I was told the owner was going to his daughter's volleyball game instead of coming out and handling the estimate. Would have taken 10-15 minutes. look elsewhere for your landscaping needs. They obviously don't need the work. read more

Yardmasters always takes care of their customers. We have been using them for about 8 years. We had to have our trees in the front year replaced after IKE and the owner Randy was personally involved in the project and coming by to check on installation. We also had the landscaping redone in the back yard twice after hard freezes and had the same positive experience. This is no "fly by night company," they are highly experienced and know what they are doing. They have also done our lawn and have never, ever not shown up as scheduled. Prior to using them we used another major local company who consistently failed to show up as scheduled which was why we switched. I have an would continue to recommend YM to my friends and neighbors. The staff whether they be in the office our the crew in my yard are professional and customer service oriented. read more

These guys have been great with us. The crew is in and out quickly and do a crisp job. Billing is simple by email. Have used them on and off when we needed and the service has been consistent for the past 15 plus years. read more

Two weeks ago i called to start service in my front yard only. At this point my yard hadnt been done in almost 4 weeks. My yard was worse then usually but nothing horrible. I barely have a full yard of grass lol. When i spoke to the young lady who set me up she said that following week the team would be out to do my yard on a Thursday. Great that was 8 days away. I was excited. For my front yard only i was paying $25 dollars coming from $20 but i was fine doing it for a good job. One random tuesday i came home and thought what the heck the yard was half done. There was no edging done and the weeds growing around the drive way and bushes (that the yard service usually just weeded off) were not done. The yard didn t look good at all but for surely it wasn t them. I called and sent pictures. The young lady told me she would get with them team and call me back that next morning. Next day (1 pm) no call. I call and the gentleman who answered said shes be back in a hour and him or her would call me back. Two hours later... No call. So i call back. They decided i needed a Clean up on my front yard. I was shocked. When i reviewed the video cameras the yard service guys where there unload to load less then 15 minutes! I had a car length of weeds i wanted mowed over and that s it! The gentleman was COMPLETELY rude and made it very clear he wasn t interested in me being a client. Told me he thinks i should find some else... and at no point even apologized, said i am so sorry or anything to deal with me being disappointed about my yard! this was my first time even dealing with them and it was just such a discouraging company. I then called two other lawn services. I signed up with another company for $20 a month who did my yard RIGHT for $20. It was the company under there name when i googled them. read more

I hired Yardmasters this past June 2017, they started off doing a great job. By the middle of August they had gotten sloppy. Not picking up the leaves, not removing cut grass after they've mowed my lawn. Due to Hurricane Harvey I canceled service until mid October. The October job was Terrible! It seems like they didn't even try to make my yard presentable. I called to make a complaint and I spoke with Terry. She was Very defensive. I stated that I would give them one more try and I was supposed to be place on their schedule for 11/30/2017. They failed to show up. I called 12/1/2017 and I spoke to Arnette, he wasn't as rude as Terry!!! He stated that he'll run the issue by the owner and get back with me. Well I just received a call from him and he stated that the owner has chosen to remove me from their work schedule. Interested this is how they've chosen to handle their sloppy job. I'm a very passive person so I'm sure it's not me. I AM CERTAIN THIS COMPANY DOES NOT CARE ABOUT THEIR BUSINESS NOR THEIR CUSTOMERS!!! They handled the situation totally wrong! The good news is that there are companies out there that will value their work along with their customers. PLEASE DO NOT USE THIS COMPANY!!!!!!!!!!!! read more

these guys just did the spring mulch and trimming in my yard and did an outstanding job....I have always had great results with them