I have been using Rapid Restoration for a few years now... We own 5 rental properties, and rapid…read morerestoration has helped us with water damage, carpet cleaning and deodorizing, plumbing issues, etc. I like them because they respond right away, and since I now have an established relationship with them, and have enough experience to trust their work, I feel more at peace when a crisis happens at one of my properties. They aren't limited to just water issues, but fire damage, mold damage, storm damage, too.

Great experience. DKI helped us after another company ruined our house and committed fraud. They…read moreare honest and helpful. Like any contractor things do not always go as planned or perfectly but I trusted them in my home- they were allowed a key. It took many many months for a rebuild and payment but we finally have everything resolved. Most of the delays were on the insurance end and others were communicated as they occurred. The team I worked with was amazing. I highly recommend they are IICRC certified and shared their license information. If I ever have water damage or mold problems again these are the guys I will call, who I trust and recommend. *** update 2019***** Reducing review to 3 stars. We had water damage again- NOT in the same part of our home as a few years ago- this time it's my kitchen and an important part of my home. During the rebuild process some additional items which weren't considered were found and they forgot to submit paperwork. To be truthful the missing items should have been identified initially and my first follow up should have prompted paper work to be submitted- it took a third email after the insurance said they didn't get paperwork.. things happen- if these guys didn't do such a good job previously I'm not sure I'd still be a customer. Waiting to see what happens- hopefully we can get this done- will update review if things go smoothly or get worse

Stone Tree Design made our updating the kitchen project so much easier! Breckin was friendly and…read moreknowledgeable and a great help in deciding materials and color. We definitely will be using them again!

Stone-Tree has shown they are NOT a reliable company to work with. The owner, Jon Hadley, refused…read moreto submit a claim for defective tiles. He kept blaming the "problem" on the subfloor because our home was built in the 1970's, and his NEW (never before used by Stone-Tee) installer was not able to level the floor properly. After much insistence by us, and resistance by Jon Hoadley the owner, two floor reps were brought in to inspect the floor, and determined the floor tiles were "cupped", which is a term for defective. Everything needs to be removed so we can start over. Stone-Tree is STONE-DEAF when it comes to problems created by their hired contractors and miscommunications within their own organization. They have not contacted us regarding refunding our deposit and payment for damages. The following letter was sent via certified mail: 01/10/2024 Stone Tree Design Center 27875 MN Highway 65 N. Isanti, MN 55040 Attn: Jon Hoadley RE: Defective Flooring and Faulty Installation Refund We understand the LVP flooring installed in our home was deemed "cupped" and a credit has been issued to your business to replace the product, as well as for tear-out and replacement labor. Due to your lack of interest and response to our many concerns during the flooring installation process, including the mention several times of "defective tiles" (which you refused to acknowledge), we no longer consider you a "trusted flooring company" and, therefore, no longer require your services to remediate the problems you and your hired sub-contractor created. The correct repair would be to remove ALL of the 3/8" underlayment and replace it with ¼", at great expense, throughout the kitchen, dining room, hallway to the basement, and family room entry area in front of the service door; however, this would create additional problems (removing granite countertops, removing cabinets, disconnect plumbing, etc., and eventually replacing everything) of which we have no desire to undertake at this time . Per text message from Breckin August 23rd, "He's going to pick up ¼ inch!", was the response to Connie's phone call to Breckin, regarding the underlayment thickness the installer should be picking up at the lumber yard. He had a different idea that didn't work out. The underlayment used was 3/8", not the ¼" that was requested by us, and confirmed by Breckin. Patches are uneven, creating more problems rather than solving them. Chairs wobble in the dining room, in the family room entry way, and at the end of the kitchen island. Floors slope and dip well beyond acceptable tolerances for warranty coverage. Edging cuts are uneven, the floor tiles are warped, and transitions are very poorly cut and installed! The underlayment in front of the family room entry must be removed in order to amend several major issues in that area - to bring the floor back down to carpet level, to leave room for the service door to fit back in place, and to remove the major hump and slope caused by improper underlayment thickness and installation. Our entry door needed to be cut down to accommodate the current 3/8" underlayment plus floor tile thickness. A new door will need to be purchased to fit back into the original opening. Page 2 As you know, custom kitchen cabinetry was installed between the underlayment going down and floor tile placement. The NEW solid wood end panel covering the refrigerator was damaged by the installer you hired, using a dull saw blade. Leaving it "as-is" or covering it with quarter round molding are not acceptable "solutions". The cost to replace is $390.36. We were told, in error, that we needed to remove a perfectly good ten foot solid Oak stair nose at the edge of the dining room. The cost to replace is $200.00. The re-do of this project entails more than just pulling up vinyl tiles and installing new tiles. It includes removal of all the tiles throughout the kitchen, dining room, family room entryway and small hallway to the basement, partial removal of underlayment, additional work to re-level the floor, re-install new flooring, removing and replacing appliances, and more cleanup. The additional time and overall mess is a major inconvenience, especially the second time around. Considering all of the above, but possibly not everything, please issue a refund check for the following items: -Deposit of $2,000 -Remove and dispose of defective LVT: 480.48 sf x $3.00 = $1,441.44 -Remove 3/8" underlayment at family room entry area: $700.00 -Replacement damaged refrigerator end panel: $390.36 -Replacement oak stair nose between dining and living rooms: $200.00 TOTAL REFUND: $4,731.80 Please send a check to our home address by return mail in order that we may continue and finally finish our remodeling project. The above letter was sent via certified mail; however, no response, nor refund, has been received as of March 12,2024. Joe & Connie T.

They were great, especially Annie. They were always quick to respond to everything, and their work…read morewas outstanding. Very, very pleased with the job they did and the communication is top-notch. Highly recommend.

It has only been three years since my vinyl floors were installed, and in several areas of my home,…read morethe floors are now warping. I am disappointed, and I suppose I shouldn't expect more than we got for the price we paid. Grumble, Grumble, Grumble!!

We had water damage due to a frozen pipe burst. I contacted my insurance, USAA, who contracts…read moreUngerman. We were contacted quickly by Ungerman and they came out immediately to mitigate the damage, Melissa and Mike were awesome getting thing situated and getting the burst pipe sealed off and getting our water back on, I can't say enough of those two. From there on everything they said would be done exceeded our expectation . I highly recommend them to anyone with damaged property. Sincerely, Mike Wells

Unfortunately we had another water event at our home this year. This time it was in our basement. A…read moreline on our water softener failed. That sent a lot of water into our newly remodeled bathroom, hallway, and laundry room. We had recently been inspired by watching Renovation 911 which is a new renovation show on HGTV based here in MN. It was this inspiration that led us to contact them. Aaron came out right away and accessed our situation. He advised us that the water had gone under the floor into these other rooms and hallway. Aaron was able to remove our sink and floor in the bathroom, pull up some carpet and cut out some drywall. He then set up fans and equipment to start the drying process. I believe her name was Kathy, then came out a few times including on the weekend to check the status of the drying process. Once everything was dried, I advised Aaron that we would like their team to also handle the rebuild. Aaron referred me to Drew who contacted our insurance agent and assigned our file to Mark G. This is where everything went downhill. For the next 30 days, 30 days, I emailed, called and texted Mark. Sometimes he replied, sometimes he didn't. When he did, he would say that he was waiting for something from our insurance. So I would call my insurance agent, he advised me everything had been approved. I would then go back to Mark who said he still was waiting for information. After 30 days of confirming with our insurance and repeated attempts to contact Mark, we figured they had other projects that were more important. I again contacted my insurance agent and requested that the approved amount be sent to me. I then advised Drew and Mark that we would be going in a different direction. We did our own research, and about two weeks later we had the carpet installed, the bathroom floor, sink and vanity installed, and the drywall completed. Clearly it seems that our business was not important to them, however we are very thankful to the companies that cared enough to help us complete our project.

Highly professional and went above and beyond to address our many roof concerns. Reasonable pricing…read moreand great communication. We can't recommend this company enough for any of your construction needs.

Luis and Northern Forge came out the morning after we had a heavy rain. They were very…read moreprofessional, communicative, and provided a few options for us to consider with our roof service. We had a great experience and would recommend them to anyone!

From the moment I messaged them for a quote to them finishing the service, they were top-notch all…read moreof the way around. They responded immediately, were there the next day to provide a quote, and arrived early to get the work done. Gutters were our priority....but the windows are the real difference-maker.

Requested gutter cleaning for my 3 story house. GQ was out within 24 hours to provide an in person…read morequote. We talked about doing either partial or full house cleaning since a number of gutters appeared to be ok. In the end, since it was my first time, I went for the whole house to learn where future trouble spots would be and come up with a plan for future cleanings. The service was priced fairly and completed within the week. Work was done quickly and efficiently. I did notice one small issue a few days after service and the owner came back out to resolve it as soon as I contacted him. Overall, I'm very satisfied with the price, quality and speed of Genuine Quality Services.

Just had a fantastic experience with Gary from Loyear - he came out to check my concerns with mold…read morein my basement. Very knowledgable. Did not try to upsell me on anything. He was very honest, polite and thorough. He let me know any priority concerns or not. It was such a great experience and put me at ease working with him, highly recommended to deal with Gary.

I'll start by saying Loyear never actually did any work for me - which is, in a strange way,…read moreexactly why I recommend them. Shortly after moving into our new place, we noticed an area of water damage in the wall and flooring from a leaking drain pipe, which the previous owners had covered with furniture during our inspection. We had the leak itself fixed by Tonka Plumbing, and requested an estimate from Loyear for the remediation work. When Gary showed up, he had a mask, booties, everything you'd expect in 2020. He listened to what our issues were, inspected the damage, pulled out his cool infrared gadget, and gave us his estimate. The surprise came when he then told us that - as much as no business likes to turn down business - our issue was one we could probably handle ourselves. Instead of simply taking our money, he suggested that we give it a go, and call him back if the issue turned out to be larger than we were comfortable handling on our own. So there you have it. 5-star review for a company I never actually hired -specifically because of an estimator's honesty and frankness. Will 100% call them in the future for any water damage/remediation work I need.

The owner, Kelly Larsen, personally handled the coordination of the work done in my home. I needed…read moremany different services; putting up sheetrock, then the taping and sanding that goes with it. Flooring placed, a cupboard put back up, walls and ceiling painted, washer dryer and new laundry tub installed and window replaced. Kelly always responded quickly to my texts. The work flow was good even with some of the workers going on vacation. Her pricing is very reasonable. Kathy RH