2025 update: We sent our 2nd for infant/toddler care also and staff was still great and shockingly they actually remembered us from years before from when my son went there and greeted us both by name. I can't imagine how many kids passed through since then. read more

Sep 2018 - Their daycare staff had long nails and hurt my kid on day 1 while changing her diapers. The daycare director tried to handle the situation, but the teacher showed absolutely no remorse. Director didn't provide us access to the videotapes. I feel it was a charade by the director, as the teacher still continues to work there. I understand that Seattle/Eastside is growing rapidly, but parents please do yourself a favor and wait for enrollment spots to open up at a good daycare. read more

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We are very happy with the infant and waddler programs at this center, especially with Ms. Gehan in the infant room. This is the first time my child went to a daycare so it took him a few days to settle in. The teachers were very warm, welcoming, and made sure he was given a lot of attention in the transition period. After 2 weeks, my child has been very happy going to daycare. Diapers are changed every 2 hours and cream applied with BM. Meal time is clean and well organized. My baby is always content, happy, and safe when we pick him up. Also they just started implementing the mobile app to help parents get real time updates and photos. This has been amazing as it eases our mind during the day knowing they are safe and playing well. read more

We love Yarrow Bay! Our daughter has been going to this daycare for the past 4 years and will transition to Kindergarten this fall. The entire staff has always been so welcoming and loving towards her. Of course, it took her time to get used to being dropped off and she would cry (most kids don't want to leave their parents), but she eventually got over that with the sweetness of Miss Raksha a few years ago. The facility is clean and we were well informed during the pandemic. Their online app gives us daily updates on the meals our daughter eats and the activities they do. She also enjoys her phonics lessons. Everyone from the director, assistant director and staff have become extended family. read more

Having experience with other daycares and a nanny-share, this KinderCare is one of my favorites. The teachers seem very well supported (not frazzled or burned out like I've seen elsewhere). Diapers are changed frequently and well; the facilities are clean too! I also love the fantastic communication with the director and assistant director. My emails get responses within hours (that doesn't happen at other places I've experiences) and it's easy to catch them at drop-off and pick-up for quick chats. read more

tldr; Had such a horrible experience, we had to remove our daughter in 2 months and it went down so bad that we literally had to go another day care after picking our daughter from this one and enroll her there the same day. NEVER TRUST THEM TO TAKE CARE OF YOUR CHILD!! We moved our 2.5 yr daughter from Bothell to Yarrow bay Kindercare. And its understandable that she took time adjusting there, but even after 2 months, every morning she was not happy to go to school. So for sure she was not happy there. Her class teacher was Miss Raksha and Neha. While Neha was nice, Raksha and a substitute teacher(Nafisa) is the main reason we had to remove her from that school. Little background about Nafisa: She was born in Afghanistan and grew up in Russia. Her english is so poor. I wouldn't want my daughter to pickup language from her. On the other hand, Raksha is partial. She behaves differently with every kid and calls names. Our daughter is generally very active, but since she was not liking it there, she was not the same. We told Raksha that at home she is very active. She responded by saying that she is very lethargic here. No parent would like to hear that. If the kid is not active and parents tell otherwise, then the teacher has to figure out why thats happening. My daughter was not eating well there, so instead of working with us, she used to blame us as to why we are feeding her this and that for breakfast. Let me come back to Nafisa. One day Raksha was out and Nafisa was supervising the class the whole day. When we picked up our daughter, her diaper was full to max limit. When we complained about it, everyone gave us different reasons and the stories didn't match. And after that Nafisa's attitude with our daughter changed completely. And one friday after that when we dropped her off, we saw Nafisa treating her so badly that we couldn't keep another day there and we removed her from there. Cherry on the ice cream, after removing her when we went back to pick up her stuff, we told the director the exact reason we removed her and the director sided Raksha and Nafisa. So I don't think there was any hope of anything getting better. And when we went to pick up her stuff in the classroom, Raksha literally slammed the door on us. My daughter is going back to the Bothell Kindercare is she is more happy than ever. Every morning she goes to school with excitement. Some days she herself says that she wants to go to school. read more

Friendly, loving, thoughtful care. The staff is constantly looking for ways to provide exceptional creative care. From playground time, feeding, naps, to moving "up" rooms for age based care, we have felt prepared and our son loves it. This is always a professional yet thoughtful environment where kids come first. We are not first time parents- and have experienced in home day care and other brand name daycare facilities but have enjoyed this care ceter the most and have nothing to add but good things about Yarrow Bay KinderCare. read more

Great experience with our infant. We are sooo happy to be in this great place! Very happy about the management and all the teachers, especially Ms. Gehan. All the teachers are nice and communication is easy, teachers are listening to parents requests, my baby felt safe and happy, every once in a while bringing some art work home as painting or other things. We were enrolled at 2 other places before this one, both were horrible experiences - lack of communication and unmatching expectation. This place was totally different experience for us. Thank you! read more

Had a terrible experience with yarrowbay kindercare. We moved our daughter from Bothell kindercare to yarrowbay kindercare since the latter was just 5 mins from our workplace. Our daughter took sometime(2 weeks) to adjust to this new place which we quite expected. She was in discovery preschool in the yarrow bay and her teachers were namely, Miss Neha, Miss Rakhsha Agrawal, Miss Nafisa. Miss Neha is gentle with the kids but Miss Rakhsha has a bossy tone which I believe doesn't go well with the kids. She literally used to have the snappy tone while discussing our daughter's daily report including her eating habits. My daughter is a poor eater but something in that classroom scared her so much that she literally started puking everyday during her meal times(without even tasting food) not to forget mentioning that she was doing absolutely fine at home, eating how much she usually does and no puking at all at home. My daughter is usually very active but Miss Rakhsha used to call names(lethargic, dull) without even understanding the severity of the terms she used. We were shocked to hear such words from a teacher's mouth. It is then we decided to remove her from this daycare. And when we raised the concern to the director she simply suppressed the issue in a very diplomatic way saying that Miss Rakhsha is here since one year and so on. Miss Nafisa has communication issues and one day when she was with the kids for the entire day, she didn't change my daughter's daiper at all since morning. When we picked our daughter after school her diaper was maxed out and was at the verge of bursting. When we asked them the next day as to why the daiper was not changed, they all came up with their own stories. These are just the couple of incidents I have mentioned here amongst many. We have moved our daughter back to the Bothell kindercare and she is happy since the day she rejoined. And everyday she says to us that she wants to go to miss crystals school (her Bothell teacher) and don't want to go to miss Rakhsha's school( yarrow bay teacher) Most of the teachers in Yarrowbay can't even communicate properly and seems very unprofessional. We made a biggest mistake of putting our daughter in yarrowbay kindercare. read more

Really great! We really like this daycare. My baby is going there since month 6 and he is very happy there. All teachers so far are very caring. read more

This KinderCare must be under new management, as I was extremely cautious reading the other reviews from a few months back. I was extremely satisfied with the care provided thus far, 2 months and ongoing. This location is extremely well run and my little baby girl is treated very well by all staff members. I recently moved from out of state, and was so relieved to find a location which is clean, with compassionate teachers and staff. If you are in the market for high quality and cost friendly child care, my advice is go in a check this location out for yourself. read more

Infant care - My baby started when she was 5.5 months old. The infant care teachers were warm and welcoming. I was at peace at office , because of the comfortable and safe environment. They called me whenever my immediate attention was required. Specifically her teachers Bahareh, Faiza and Anjum were fantastic. Would recommend for my friends read more

I love it. My husband and I toured about 10 daycares in the Bellevue area before choosing this one and I am so glad we did. Our son has been going there since he was 5 months old and he's been doing great. His room is spacious and clean. I was expecting that he'd be sick once he started, but not at all. He only had a runny nose once. When he enrolled, he was on a sleeping program and the teacher followed it. Milk and food requests are also very well respected. My son never cries when I drop him off which makes me think that he feels loved and safe there. The teachers, specifically Ms. Bahareh are outstanding. Management, Ms. Gretchen and Ms. Gurlukh are great, communicate promptly through emails which is a plus for working moms, and call whenever necessary. Since Covid19 started, the center has put in place precautions such temperature checks, controlled drop off/pick ups, masks etc. We feel comfortable sending our son there in those crazy times. One thing I really appreciate is that management answers questions clearly and in a straight forward manner. Price is reasonable. Overall a great daycare center. read more

Our child attended this facility for almost 2 years.The care at this facility is very dependent on the individual teachers. The teachers in our child's infant and waddler room were amazing and they made her feel comfortable and safe. The inefficiency began when our child transitioned to the toddler class room.The teachers there can be best described as incompetent.The turnover rate was very high most of my child's teachers had neither the necessary qualifications or the experience of taking care of 10 to 12 toddlers.One of her teachers even told me how frustrated she was with her current job at kindercare (Yarrow Bay)! She even had no prior experience in childcare.They seem to hire anyone walking through the door for their toddler classrooms. Additionally, there was no consistent curriculum or structure to the toddler classroom.Whenever I went to pick up my child, all the children would be roaming aimlessly in a messy classroom.I used to get monthly email from kindercare detailing the the monthly learning theme and the monthly activities for toddlers.None of the activities were implemented by my child's teachers and most of the time the kids were roaming around aimlessly.Even the menu was not consistent with the menu they advertise.On many instances the children were given crackers as their afternoon and evening snacks ( while the weekly menu mentioned something completely different like fruits or cheese strings.)Such things were not random occurrences and started happening on a regular basis.To summarize, inquire about their teacher turnover rate and teacher qualifications ( educational and CPR) or experience in childcare.Inquire about the individual teachers in the classroom!In our experience the care they provide for toddlers is not worth the price. read more

We toured this center a few months ago when we were looking for pre-K for my son. This was an all around waste of my time. To begin with, the website says NOTHING about tuition rates other than "Every situation is unique and we try to find something that will satisfy your situation." When we arrived and I asked about tuition I was quoted a price that was more than my monthly rent (for part time!) and told there was no subsidies. No exceptions. The person touring me seemed annoyed that I would even use cost to choose child care - unfortunately not all of us can afford to spend more on our kid's preschool than on our family's home. When I told her we wanted pre-K she looked at my son (who she hadn't acknowledged at all until that time) and says "Well, you might want to hold him back a year." This from an apparently accredited educational institution? Disgusting. read more

After touring Yarrow Bay I was left unsatisfied with the center. The assistant director could not answer basic questions such as what room my child would be in, if he would even have the same teachers on a normal basis, about safety protocols she mearly gave us basic answers such as there's keypad entry to the front door, incident reports we were told we would receive a report upon incident with no further explanation. I left the center determined that they were terrible. I toured another kindercare later, the director at this Kindercare encouraged me to go back and express my concerns with their new director. So I did. Their new director is on vacation so I got to speak with the step in director. I expressed some of my concern. She takes me to a classroom where there was only 1 teacher and including my son 10 kids where the max is supposedly 7/1, some of these children did not belong in that room and were running back and forth between rooms! I was introduced to the teacher and told there is another room with 2 other teachers for my son's age, I ask what room he would be in and she also couldn't tell me. She then says she will be right back leaving me in the room for half an hour. During the 30 minutes in the room the teacher who didn't speak English well seemed overwhelmed and did not show interest in the children. There were 7 if including my son whom I was watching in the room after breakfast. One child climbed onto the counter and sat in the sink three times. After setting in the sink afew minuets each time with fear of him falling I removed him twice, the third time I pointed it out to the teacher who ran over in a fright and put him down. Another child played in the water in the sinks that are their height. I pointed this out to the teacher who told her not to play in the sink. This little girl goes to play in the toy area clothes soaking wet the teacher did not change them. At this point I decide it is time to find the step in director. I find her in the infant room with 4 babies where there are no teachers. She asked how I like the classroom, I tell her what I observed and said that I felt the teacher was overwhelmed. She opens the adjoining door to a slightly older group of infants and one of the two teachers in there comes into the room. We leave the infant room at the same time but as she got her shoes on quicker than I she left us sitting there in the hallway alone. I go back to the room we had been in thinking she went there and she hadn't. She walks past me then and into her office and as I went to follow her she closed the door in my face. We waited outside her office and she comes out still on her phone to usher my son and I into the lobby. As we waited parents walked in and out, I asked some about the staff and their experience, most of them seemed oblivious to the goings on in the daycare. All said they did not have any trouble with the daycare but none could answer specific questions about staff or protocols other than that there is key pad entry. While waiting I also talked to my son's father who told me to leave the application we filled out anyway as this was the only daycare with immediate opening, our son would have to go here for a couple of weeks till we found better accomadashions. The step in director then comes into the lobby still on the phone and puts them on hold and asked if I had more questions. I said yes I wanted to know which room my son would be in, if he would be in that room every day, further detail on safety protocols and incident reports, I requested codes for the keypad and asked who to make the payments out to on the checks. She tells me that the check is due his first day and that I would receive an email with the rest of the info I was requesting before his first day. She then took the phone off hold and talked to the caller as she skimmed through my application only stopping briefly to point and say sign here to me. After signing she shook my had and said she would see me on the 22nd. It is now Saturday. The center is only open Monday through Friday, my son is suppose to start Monday and I have not received an email. This center is unorganized, shows a lack in concern for your concerns and a lack of interest in your children. They did not communicate well, which makes me question if they are unable to give me info as basic as what room my child is in how do I expect them to communicate with me if there is an incident and my child is hurt? I have zero faith in this center and will not be leaving my child there. I risk losing my new job telling them I could start because I will not risk my child's safety by leaving him at this center! I encourage all parents with children in this center to seak other daycare options and for all parents looking for options to seak them elsewhere! read more

I am extremely happy and satisfied with the care and learning provided for our 20 month old at this facility. Our son is so excited in the morning to go to his classroom. Staff is very warm and welcoming. There is always an aroma of breakfast cooking as we enter the building every morning. We recently moved from out of state, and so relieved to find a safe happy place for our son. read more

First of all to start with!! I will begin with a good note. Miss Gulrukh is outstanding there. She is definitely an asset to Kindercare. Once any parent interacts with her, for sure they join their kids there by her communication and pleasing attitude. But she alone cannot run the show. We had a very bad experience with the staff of preshcool. My kid is not potty trained and when the director is okay with this and agreed that they will take care of the training but the staff (Uzma) had complaints on my kid within 2 days of her attendance stating she is not potty trained. Staff had complaints through out her 2 days about her lack of potty training and there seems a big communication gap between director and staff. We also suggested her to move back to potty training classes and we never demanded for an already potty trained classroom. The preschool staff is outrageous. No welcoming face, no pleasing attitude and looked like a typical and normal school, which lacks fun. My kid denied to go to this preschool the 3rd day itself, where we never experienced anywhere this kind of situation with her. Finally, on the 4th day, we paid the so asked balance amount and decided to quit the school. We suggested the director to consider our feedback towards the so called staff so that other parents will overcome this. We moved our kid to other nearby preschool now and she is really doing good and loves to spend time with staff/teachers who have loads of energy and patience!!!! Other than this, I give a 5 star rating to Yaroow Bay Kindercare's layout, class rooms, director (Gulrukh) and other non-preschool teachers/staff. read more