Very expensive and not reliable company. Very disappointed after having deal with them. After buying brand new A/C Carrier four days later it's stopped working. I couldn't even imagine 21 grand A/C can only work for even less than a week without a problem read more

Was told that I needed 2 "NEW" Units for starting at $46,000 and finally coming to $32,000 after every discount under the Sun. Called in another A/C company and the tech said burned out motor in one total $600, by the way the other Unit was working perfect. Can Hang Meat now it is so cold BRRRRRRRRRR. read more

Our furnace stopped working and in checking out services, I decided to try this one. While Richard seemed very competent and professional, I did in retrospect question the cost of the service part (a furnace control panel). As our house was pretty cold we went ahead and had the work done. We were told they could only provide a parts warranty for a year, but I believe return service on the unit for 3 years. We gave the company an upfront payment of $2762 and was told we would receive a receipt and the warranty through our email. this about 5 days ago. We have still not received either. Beware and be a better service buyer than we have been, find another service company. read more

Yes! gave an estimate to replace a hot water heater that they installed new in October, 2020 and said it was no longer under warranty and it would cost several thousand dollars to replace it. I got an estimate from another company who confirmed that it was, in fact, under warranty and replaced it only for the cost of labor. read more

Lowes recommended Yes through their Installation services online. The technician that came out immediately identified my water heater was nearly twenty years old and strongly recommended replacement including hardware. Lowes offers three packages one of which I did not qualify for due to my outdated water heater. Jerry T. came out and replaced my water heater Saturday within about two hours. Jerry's communication was great and he kept me informed of each step during the installation and removal process. Con: The customer service team for Yes called me more times than required during the initial quote through the final installation process and it was a bit annoying after a while to be honest. Most calls were asking the same information verbatim about my initial inquiry for service. read more

After a month of negotiation, we are finally agreed on paying the reasonable cost of parts plus little labor due to lack of service. The result is called satisfied but unfortunately no longer wanted to deal with this company again. read more

YES! Air Conditioning, Heating, Plumbing & Electric - Left a hole and burn area next to the regulator ! - Plumbing Near Me - Las Vegas, Nevada

Pete Almanza is amazing! I can't thank him enough for his willingness to help and go above and beyond. He came in from nowhere to save the day for a frantic lady out in the cold. read more

I have never seen a company with so many negative reviews. They seem to respond to each negative review with some sort of justification and never once take accountability. YES! really does have a very toxic corporate culture that I am guessing starts with leadership and works its way down the chain. The majority of their 600+ reviews are all negative and this company really doesn't care. They think all of those negative reviews are wrong or misguided somehow. The only solace I can take is the knowledge that I will never hire them again and I am guessing most of the customers feel the same way. It is a shame they don't change their business practices. YES! is no more of a "Premium Service" provider than their competitors and there is no justification for the price gauging. read more

The worse experience in money gouging in my 82 year life. They replaced my whole system with new equipment, good job, did it in same day which was amazing. But I find out after the installation that i could have had the same work done for less thatn half the cost. It was 26k to install and quotes i got afterwards were all under 12k. I was a sucker, bigtime. Caveat emptor, let the buyer beware. My fault for not shopping around in an emergency situation. read more

Scam! Lazy! Dishonest. Twice a year they're here to service my air conditioner. I've laid to have them clean replace parts and keep its running. It wasn't holding heat... had home warranty send a new company cause these guys are backed up. TURNS OUT THEY SHOWED UP, DID NOTHING AND CHARGED US FOR IT. I have every service statement from them stating all the work they did and proof that it's never been done. They serviced my air conditioner to hell and now are trying to sell me a new one. THE OFFICE / WARRANTY MANAGER IS RUDE, A SNAKE AND NEEDS ENGLISH LESSONS. CANT EVEN COMMUNICATE WITH CUSTOMERS OR THIER TECHS read more

Had an appointment to get an estimate for my water heater. They had made an appointment to come between 4 -7 they called and said tech is running late can we show up a 8pm Never showed! UNPROFESSIONAL! AND PATHETIC! read more

Awful customer service, truly signed up for a membership being told I was not going to have any penalties when canceling. Tried to call in the first rep didn't even introduce herself she just stayed silent until I said hello, she responded with an attitude like I'm bothering her at her job. Then I get transferred to Sarah that says I'll be charged for a service I already had back I'm may for a discount I received. At no point was this advised to me about a 90 day waiting period these people are scam artists. Never using them again read more

I kind of think they might want to change the name of their company to "NO" Plumbing. When they told us they were on their way and would be there in about 30 minutes. The answer is NO they. didn't make it in that time frame, matter of fact it was a couple of hours later. When they were told, they would be arriving to repair a Delta shower head and told that so they would arrive with any of the necessary pieces or parts necessary, The call taker reported to us that they would. It turned out that NO, they didn't show up ready to do the work. with the necessary parts or pieces. The plumber or should I say technician that arrived did not exude any desire to be there when being shown the area to be worked on, even less. Instead, he went into a tirade of how Delta showerheads are of a lesser equality than Moen shower heads. He started to move towards an up sale to the Moen. showerhead by talking about how unlikely a repair could even be successful for this very simple job at hand. The clincher for my telling him their services were no longer required was when he asked me how to get the shower handle off. When I told him I lost confidence in his repair capability and would not need their services. That was the first time I saw any desire or a skip in his step, or a sense of urgency, he almost gladly seemed ready to leave because he seemingly didn't want to do the job in the first place. The quality assurance leg of the company did call me back but although the person was very nice added insult to injury by offering to do the job at an inflated price with $50 off. The insult is that their debacle cost me 6 hours of my day on a day off. Which I think has a much higher value than $50. I later found a company that arrived on time with the necessary pieces in parts to do the job. The job was done at a lesser price. And I was additionally provided a 10% discount for being a disabled veteran. When talking to the plumber, a problem that was not part of the initial visit was the bathtub, hot water limit was too low. Without charging me, he quickly adjusted Rap for me. read more

YES! Air Conditioning, Heating, Plumbing & Electric - Shower Valve - Plumbing Near Me - Las Vegas, Nevada

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The Yes! electrical crew are studs, and I would invite them back as often as I needed their skill, knowledge and abilities. My 10 year old on-the-roof air conditioner had shorted out to the point that my 50 amp breaker popped off whilst I attempted to install a new thermostat. I simply called Yes! AC & P, who sent out a pleasant young man who instantly recognized a line short, and called the office to send out the electrical crew. I used these guys about eight years ago, and had a very good experience then, so I knew they should be able to handle it. Sean arrived and fixed two troubling three-way switches in my kitchen while chatting, as if it was easy for him after 30 years, as it obviously was. When Cyrus and Armando arrived, Sean coached his crew to unhook the main, and trace the line through the attic. Inside the house, they ascended my attic ladder, which had been sealed against the heat with a styrofoam panel. In less than 10 minutes Cyrus and Armando located a long section of melted and fused No 6 AWG Wire adjacent the junction box up in the attic. At this point, Sean left it in the crew's capable hands and went to work elsewhere. After a long, hot, dusty struggle, and a trip to the HD for supplies, they came back and completed the task. Amazing work, without which, my 50 year old home may have burned to the ground. Thank you, Yes! AC&P, for your old school dedication, and the young "tunnel rats" you have trained up for this hot Vegas weather. Bravo Foxtrot Delta. Great price also. read more

YES! Air Conditioning, Heating, Plumbing & Electric - Initial assessment of the AC unit on the roof, led by Sean. - Plumbing Near Me - Las Vegas, Nevada

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If you make an appointment with this company, be prepared for a no show. So far they have canceled on me twice.

This company is running a scam. they tried to bully me into buying a system seven thousand dollars higher than market. when I didn't take it they became insulting. Aboid these scammers! read more

YES must stand for "YES, you are being ripped off!!" I just had an technician ( aka Salesman) come out to give me a quote of $12,000 on installing a mini split for 3-5 hours of labor for my 400 sq ft garage today and, WOW ...just wow is all I can say!!! I have done my research on this project and know the size of the unit I need and know its around $1,000 for the unit. This is a simple straight forward install and labor should be between 3-6 hours total and have been debating on installing it myself. The technician literally quoted me $12,000 and $10,000 is labor ?? For a 3-6 hour job? Seriously???? He also told me he's upping the grade of the unit to a 2 ton which I dont need and giving me every excuse in the book of why I need a larger unit! After being given this jaw dropping astronomical and ridiculous quote, I asked for an itemized labor quote and he refused and said corporate will not allow that and the price is the price. After just now reading all of the other reviews on here I see another woman was quoted $7,000 not that long ago for the same job so I can assure everyone A) They are ripping up all off, B) Your location of your home probably will affect your quote just by location and I would not be shocked if being a woman, they assume they can charge even higher! Very disappointing knowing that they are a scam artist type company and are intentionally out there taking advantage of people like this, I dont know how you guys sleep at night knowing your doing this to people. Do NOT say Yes to this company please look elsewhere.. I am blown away Home Depot and Lowes are affiliated with them! You all should be ashamed of yourselves. read more

During one of our triple digit sessions in late summer, our entire HVAC system died. I contacted Lowe's because we didn't have thousands of dollars laying around. Lowe's directed our call to Yes! They had a guy out the next day. Very responsive and knowledgeable. By the end of his visit, we had financed a brand new HVAC/furnace unit. It was completely installed the next day. We are happy. However, the HVAC unit outside makes a very loud bang when it stops. I've called Yes! out twice regarding it. They were prompt and respectful of my concerns. The service men heard it also and stated that the loud bang "is normal." Therefore, they get a 5 star review because I will hold them to their assurances; and, they were great except that noise. read more

Had a tune up job from home depot. They suggested to replace running capacitor. Capacitor cost around $45. Quoted me 350 for a 10-15 min job to unhook 3 wires and two bolts. Worker was awesome and informative. Prices to die for though read more

Quick response, took the time to evaluate the problem, then with great detail explained repair options and never pressured to a option. Job was done with care and work area cleaned upon completion. Great communication and fair price for the work completed. read more

My son called this company to look my house heat not working properly. A guy name Antonio came and according to my son he did not even inspect or look up the furnace instead he went outside and went to the roofing to look up or inspected my ac unit. And he told to my son that the ac has a lot to repair and cost about 13000 k. What the f! I need only to inspect the heating or furnace but instead he's inspecting the ac unit. Pls avoid this company. A scam! read more

Two weeks (7/21/2023) after the Yes! tech performed an annual check/inspection (7/6) set up through Home Depot our A/C stopped cooling. We were lucky enough to get another company out on Monday. They found that a 2-pole connector (two high voltage switch activated by solenoids) and it's wires were burned off probably due to loose connections. Now wouldn't that be something the Yes! tech would have checked as standard procedures? Very suspicious? read more

YES! Air Conditioning, Heating, Plumbing & Electric - Burned A/C connector and wires. - Plumbing Near Me - Las Vegas, Nevada

Friendly people, good service, but their prices are off the chart. They just charged us $320 to put in a $40 part We cancelled our service contract read more

April 2023, our downstairs AC unit stopped working. My husband purchased a 5 ton unit from this company. On install day, they removed the working unit for the upstairs and replaced it with the 5 ton unit... After attaching the thermostats, they realized their mistake. My husband said, no problem... just bring back the other AC unit and switch things around. Even though it was the same day, they told us they couldn't return the unit because they didn't have it anymore! A few days later I get a call from the manager with his plan to make things right... the manager wants me to buy two 4 ton units and he'll "give us a good deal". I told him that we purchased the 5 ton unit because a 4 ton couldn't handle the square footage of the downstairs. He tells me our vents are not made to handle the 5 ton unit they already sold us and that the 5 ton would burn our early because of it. He promises me that the 4 ton will handle our needs or he'll make it right. I point out the fact that they already sold us the 5 ton the first time and ask why, only now, after they've made a mistake are they worried about a 5 ton not working for our system? No answer... Long story long, it's been over a year and we've had them out numerous times for the downstairs unit. They've replaced parts on the (brand new) unit and ultimately, now they're telling me it is what it is. The unit cannot handle the heat and on a hot day we can't expect it to cool to 72. (mind you, identical unit upstairs has no problem handling the same settings) I've tried to resolve this internally and they keep connecting me with their quality control person, but they literally just listen to you talk and then say they'll look into it and nothing ever happens. I don't like leaving bad reviews... it takes a lot for me to get to this point... But I think it's important to share and hopefully save somebody else from making the same mistake. read more

JUST SAY NO!!! I was purchasing a 12000 btu mini split AC unit from Lowe's for my 80-year-old mother and asked if they could recommend someone to install it for me. The tech went out to my mothers house and gave her a $7000 bid to install it! mind you there was no need for additional electrical work and it was being hung on a wall that was right adjacent to the outdoor situation for the compressor. When I called the manager to ask for an apology about such an exorbitant bid, he was rather unapologetic, and said that was just the cost of doing business and keeping the lights on. They were also trying to convince us to buy their AC unit rather than Lowe's, when Lowe's had given them the referral for the installation. Not so transparent business practices. I would recommend steering clear of this particular company. read more

I had an appointment and they called me to cancel!! I work and had organized my day around the appointment I was given. The customer Service representative, was extremely rude and careless. Because I did not accept to reschedule for the day after she quickly hung up on me!! read more

Most HORRIBLE company ever. Not only did they rip me off, but they also illegally parked in my condo parking lot while they were doing the work, which almost got ME fined by my HOA. They also filled out the paperwork for my permit incorrectly, and when I called to discuss this, I was told they were going to fix this error and they never did. On top of that, I somehow got signed up for their service plan, which I didn't even want. I was just going to let it expire (because I will never let this company near my home again) but they started HARASSING me with phone calls trying to get me to do a tune up. If I wanted a tune up appointment, I'd call and make one! I'm not kidding that I sometimes got 3+ calls and voicemails from these people DAILY. At one point I had to delete 10+ voicemails in a row from them. Worse, I called to cancel my service plan early just to make this stop, and then the PHONE CALLS STILL CONTINUED! Absolute madness. I'm having to block all their numbers to make the harassment stop. I wish I'd never done business with this awful company. read more

My Fan Motor appeared broke ad it was very loud! However, Robert let me know it might be ok and he replace some other stuff first, such as the capacitor. He also provided me quote to repair the motor for down the road in case if it does break. The price YES charged me for what they did seemed high but then again all labor work is expensive these days, even driving around in that big van of theirs must be very expensive due to high gas prices. Therefore, at the end of the day, the repair price seemed fair to me The YES guy Robert was very professional and courteous. This is my 2nd time dealing with YES and they were great both times. 7 years ago, I bought my HVAC system from YES. I am dissappointed that the unit I bought broke after 7 years, but that is NOT YES' fault. Also, I have heard that it is not uncommon for something like an AC Blower to malfunction after 7 years. read more

YES! Air Conditioning, Heating, Plumbing & Electric - Plumbing Near Me - Las Vegas, Nevada

Not trustworthy! Ask to see the work needed to be done in writing or you'll be surprised when you get your receipt. Shady company. I will not recommend it even to my worst enemy. Call someone else! you have other better options. read more

I've spent over $10,000 and I don't feel valued as a customer. They canceled my tune up appointment for the second time this year and used the same excuse both times. The HVAC system they sold me isn't reliable. I will start doing business with a different company. read more

They just like to take your money and even care about anything. They want to charge me 5k when I still have warranty and still want to charge me read more

We have had a couple of issues with our heating system this past year and every time we have requested Chris Wong to come out to help because his customer service is incredible (service with a smile) and he's very knowledgeable and always fixes our problem. Any time in the future, we will definitely request him again. Thanks Chris!! -Chrystee read more

Jhumar and Leon were very professional, timely, knowledgeable, and kind on my most recent service call. I have been using YES! for 5 years since they installed a new ac unit in my condo. Although their prices tend to be on the high side, it is worth it to me because the techs are always clean, professional & caring. They are dependable, always show up on time and sometimes even earlier than expected. I had a same day response and resolution for my issue this month. Parts needed were on the truck. They always remind me when it is time for maintenance service. As a senior woman, living alone, all of these qualities have value for me. Thank you, YES! Heating & Air team from a grateful customer. read more

Do not use YES Plumbing Their cost are way off the chart. They were set up by Lowe's They charged me too much to install a hot water heater read more

During a very expensive AC Install, it was necessary to contact YES Plumbing & Air. 7/6 am, Tenants AC @ Manhattan was not working. I called YES Plumbing, they do alot of work @ Manhattan. They went right over, said AC is shot, needs replacing, quoted me @ $ 23K. I said no, so they just charged me $ 79.00 to TELL ME THAT. 7/12 Ball Valve broke during install. HAD to call YES, knew they would be there ASAP. Samuel J. Nichols repaired a 3/4" Ball Valve & ONLY charged me $ 460.00. That's right............. $460.00 for @ 10 minutes work. BTW, at Home Depot, the Ball Valve cost only $ 22.00. YOU MIGHT WANT TO RETHINK CALLING YES, unless you just LOVE throwing $$$$$$$ out the window ! read more

I had an HVAC system installed by them through Home Depot last December. Initially all seemed good but as it got hotter, it became clear that my unit is faulty as the air conditioner cannot maintain temperature. They've been to my home several times for this issue and each time they try a different fix. They promised me a replacement unit two days ago, but backed out of that today saying they needed more attempts to fix the unit first. It's now 87 degrees inside my house and the compressor outside has failed. They initially told me they would not respond until next Tuesday (5 days) because they don't service Pahrump Friday through Monday so I had to get Home Depot involved to get them back out today. I am a disabled veteran and rely on my air conditioner in the summer heat. Sure would be nice if my $12k+ system actually worked as advertised and as promised. Very disappointed in how they're handling my situation. read more

I requested service for an elderly lady to whom I am a personal assitant. I was not at the home when they came to service her and she happily signed the contract and paid $4800.00 to install a kitchen sink / garbage disposal and a bathroom faucet. Total rip off!!!! They charge 3 times what would be the going rate for this and I am sure the parts were less than a $1000.00. Do not send them to people you care about. read more

Extremely expensive and will try and upsell you especially older folks who are easily taken advantage of.

The hot water outlet valve broke while I was doing routine maintenance on my tankless hot water heater. I'd like to consider myself a handy-guy but I decided to call a plumber to repair the broken valve. Yes! came out promptly to fix the broken valve, for the diagnostic rate of $49, which the dispatcher stated "may be applied to the cost of the repair, but would be at the discretion of the tech." The tech was accompanied by a salesman who notified me that he didn't have the parts on their truck despite later saying that valves are parts that frequently break over time. Then he stated that the valves were only available in a full set, and I would need to purchase the full set, not just the one broken part to fix the issue. Further, he charged me for not only the parts, but the full labor and install of the parts that I didn't need! If SVU detectives really want to prevent people from getting raped, they would do something about these guys. The parts cost $120 (for the full set) and I had to pay over $900 to fix one broken water valve that took him one hour to repair. Stay away from these guys unless you have way too much money in your pocket and no where else to blow your cash. Find a plumber that charges you based on the job you need done and not your zip code. read more

We have used Yes! before for plumbing, and though there were a few issues, Yes! always fixed their mistakes. So I decided to give them a call for our HVAC system not blowing any heat. They said it would be 79$ to look it over and see what needed fixing. Okay, great! I don't even remember the name of the guy who came out, but I remember how his questions and statements made me feel like he was trying to pull a con on me or something. When he finished looking at everything, he informed me that 1. there were parts missing from our HVAC, 2. We had a terrible leaking refrigerant problem, and we would not be able to last more than a few more weeks, and 3. It would cost $2,400.00 just to OPEN it to look inside and find out what the problem was, NOT for the cost of any repair, and that I should be prepared that even doing that might not be enough for them to fix the issue. Something did -not- seem right, but the heater was blowing hot again. He said he put a pound of refrigerant free of charge, but that it would just leak out and 'I'll be seeing you again in a few weeks" like some prophetic doomsday salesman. In under an hour, the house had dropped a degree and was blowing lukewarm air. At the two hour mark, I turned off my HVAC and called for him to call me back. Again, he talked about how I must have a bunch of huge leaks up there. Again, I did not have faith in what he was telling me, because my husband had been up there the day before as well as a month prior, and he never saw any leakage or oily residue like this guy told us we would find. I decided to get a second opinion, and I am SO glad I did. Would you all like to know WHY I lost refrigerant so fast? Because he DID NOT PUT THE CAP BACK ON. Yeah. He left it off and let it leak everywhere. I also found out that he only added the refrigerant so he could get it to run it's 4 cycle before another shut off of the heat. My second opinions not only completely fixed the issue (it was not refrigerant leakage), but I also bought a year of their Service and Maintenance offer. And after ALL THAT... the cost was less than $600.00 to repair. I called the next day to ask to speak to someone (because I want my 79 dollars back for fake diagnosis and pseudo-sabotage), and was told they could only pass my info on, and someone would be calling me. Yeah. No one called. Yes!, I want my 79 dollar fee refunded. And you need to fire that swindler -yesterday-. And if he represents the rest of you, then I hope everyone reads my review and runs in the other direction. You will never get our business again. read more