We had several bids when our AC went out. They were the most reasonable price by far, they got the job done promptly, and thoroughly cleaned up all debris. read more

First off Bill has the personality of a dead fish, actually a nasty dead fish. He acts like he is doing you a great favor to just be in his presence because he can fix a air conditioner(something you can take a high school evening class a couple months to learn) if it is broken. He has a nasty personality and needs to retire if he can not be a more considerate person. I do NOT reccomend using him for any kind of repair or problem because it is not worth having to dal with such a depressed negative human being. read more

Horrible service -bad company- stay away while you can. He told me I needed a new unit and the second quote I received just did a tune up for a fraction of the price... wish I could give zero stars! read more

BEWARE!! Its a scam company at 702.303.7810. ON 5/23/23 at around 11am this company's technician/Bill came to my property and gives me a quote of $625 to fix the condenser fan motor of my a/c. When I told him to write me a diagnostic and take his $49 fee and I will not be going ahead with the repair price, he refused to do so and goes back to my unit and causes an intentional damage to various other parts and control panel and leaking r22 causing thousands of worth of damage and flees away. DO NOT GO WITH AIR WIZARDS!!! read more

This guy is an absolute crook. Please do not do business with. He went on my property to fix a AC in one of my units and came back saying that it will cost $690 to put in 6lbs of freeon and fasten some loose things. I ask the guy to provide a read out that he did the work and he started to threaten me and my property and said that he would come back and siphon out the freeon that he supposdly added to the the ac unit. We gave him multiple chances to provide us with a proof of work but he refused. DO NOT DO BUSINESS WITH THIS GUY! read more

This Bill Stroud is a straight shooter and has a honest good reputation. I have several friends who have used him. Business-like, fast, courteous, clean. His reputation is well earned. Highly recommend Bill Stroud ... No need to call around .... Just call the BEST at a fair price. You will be happy you did. Trust and Integrity hard to find in Las Vegas. We hit the Jackpot with this guy. Sincerely Jerry P read more

I got a half price offer to repair what ever he was offering me. really rude and unprofessional. will never work or refer anybody to this person. DO NOT WORK WITH HIM or you will pay at list double. read more

So I just replaced the heat pump on the top of my house, paid $4300, the quotes from everyone else was $8-10k. I asked bill to come give me a quote, just stated the price, didn't come out till I said I was ready to buy. There are dents in the unit, so he my have such great prices because he gets units on the secondary market. You get what you pay for, and I paid half what everyone else was quoting, I can living with dents to save 4 months income. read more

Used him about 6 months ago to repair our AC. Everyone else quoted 5-10k because they claimed the unit was broken and he fixed it for $300. We haven't has issues since. read more

on Jan12, 2023 this company completed the repair of the AC and Thermostat in the Casita of a home I was buying. they included the statement "Tested system - all working properly. This repair allowed the sale of the property to go forward. Family came to town on 20 April 2023. we found that the AC in the Casita does not get cool at all. Knowing that work was warranted for one year, I called "Air Wizards" on 22 April to have them look at and correct the problem. I got a call back in about 10 minutes. the man on the phone gave me the price for the visit and if they do the repair the $40.00 would be applied to the cost of the repair. I reminded him the the unit was under warranty for a repair at the cost of $2850.00 and the the 20th was the 1st time the unit had been used since the work was done. With Joy in his voice he went on the tell me that "his warranty is not on "the work done" it's on the customer". He is clearly not to be trusted nor would I ever allow a company with a lack of ethics to enter my home. read more

Do not trust! It took me two years to write this review because I've been in a giant remodel and live in two states, you know what it's like pandemic etc. but I was just reminded that I never got the money or the services from this guy... thought I'd try to save a few of you from him, looked him up he still there... This vendor Sat on roof quite awhile, told me heater / ac was repaired.. I was told he filled it with Freon, or another liquid. He said it was working, next day, nope When it was still broken, I called for a new professional who said there was no way any work had been done..we sent his 2nd invoice with the fixed information to prove the work was done by a new person, not this air wizard. New pro could tell no one had touched anything in several weeks., possibly months.. the clue is dirt on screws in order to enter the repair area. Tried to work out something, this guy would never answer phone again, but did spend time talking a story to the credit card dispute Dept. Which he apparently didn't get to keep the money, I was so sick from it I couldn't think about it for two years... Including the year off for the pandemic... Karma king I hope it got this guy. read more

I recently used Air Wizards.  I found the ad on Craigslist and was hesitant to call given some of the negative reviews I found on yelp.  I took a chance and I am glad I did.    Bill was able to fix my very old furnace (20+ years old). I have had 2 other HVAC techs come out in the past - they both didn't fix anything and tried to convince me to replace my HVAC system.  Bill charged me $185 to replace the limit switch which I felt was fair.  After a couple days, the furnace was experiencing the same issue.  I called Bill and he was happy to come back and take another look at my furnace.  It turned out that the pilot light was not staying lit and needed cleaning.  He cleaned it and did not charge me anything incremental.  The furnace has been working since.  I would use Air Wizards again and would recommend them. read more

I found this company on Craigslist. I left them a message and wrote them an email on a Friday and they did not return my call or email. I ended up calling them Monday afternoon and requested to have a technician fill up my refrigerant. I was told, "well it's hot right now so everyone's a/c isn't getting as cold as it should" and did not offer to send a technician. I ended up calling another company and they had a technician at my house the same day. Their technician tested my refrigerant and found out my unit was low. Go figure. After they filled my refrigerant, my unit started blowing cold air and was working excellent. I wouldn't recommend this company to another consumer due to my experience. read more

DO NOT USE! VERY RUDE! I found this company on Craigslist, I called early in the morning to get an estimate to replace my entire air conditioning system. Upon answering the phone he started asking me multiple technical questions (which I can readily answer as I am a hotel engineer at Wynn) but he did not give me time to answer, I said to him why don't you come out and look at the system and give me a price? He hung up on me halfway through my question, I called back twice to get an estimate, but no answer, he instantly declined my calls, what a dick, how do people like this stay in business? I'm glad I didn't use them. PS, I should have known better, anybody that advertises 374 times per day on CL must be hurting for business. read more

Bill was a referral ... was satisfactory. He did save me from $600 from Goettl... Infininity was $395...Bill got here in 1 hr... did the work for $385. I would use him again. The 2 parts was probably $60 and rest labor. If, I took the time to watch YouTube, I could have done it. The convenience is what I paid the person to do for me. TB read more

I found these guys online (not on Yelp). I've used different HVAC service companies in the past. Air Wizards H & C were willing to come out same day, and their on-sight diagnostic fee was VERY reasonable. A technician came out within the timeline promised and diagnosed the problem and said they had the equipment to repair my compressor motor on the same day. My upstairs A/C was working within 45 minutes of the diagnosis and the repair was competitively priced. I would consider Air Wizards Heating and Cooling to be: _ prompt _ no hassle _ competitive _ capable. Thanks. [note: it has only been a day or so, so far] read more

They came to my house and quoted me a terrible price. So I asked for the model number so I could they were replacing to double check. They lied and gave me the wrong model number. Then I called back about the fake model number he was rude and hung up on me. I definitely would go anywhere but here. read more

Worthless spamming piece of garbage. They do nothing but spam and make promises they do not keep. There prices are very high and they try to bait and switch you. Also they do not know how to follow the rules like on craigslist. They run thousands of the same ad. DO NOT BUY from them... read more

I normally would not take the time to write a review, but after the exceptional customer service I received from Bill of Air Wizards Heating and Cooling, I am obligated to do so. He was very professional, experienced, encouraged my questions, and responded with knowledgeable answers. From now on, Air Wizards Heating and Cooling is definitely my go to company for my annual or bi-annual maintenance, and Bill is definitely the technician I trust with repairing or replacing my HVAC system. read more

Highly recommended! Bill was very professional and knew what he was doing. We called him to repair our heater. The previous HVAC company recommended that we replace the unit or repair for a substantially higher price. We called Air Wizards for a second opinion. He said we needed to replace a part and he got it done the same day and for way less! I am surprised at all the one star review here because he was very professional and honest. We're glad we called him for a second opinion. We will call him again in the future! read more

My A/C went out last week, and I called my home warranty company. They sent out a technician from another company. He diagnosed the problem (incorrectly I might add) and sent it off to the home warranty for approval, $1,250. It was denied. I didn't get a good feeling from their repairman they sent out. He was talking about probably having to buy a new unit!! Asked a friend if they knew anyone in the industry who was good, trustworthy and honest. He recommended Air Wizards. Bill came out the same day. Diagnosed the problem, which was totally different from the first company. He fixed the A/C right then and there for $495. Very professional. I could tell he knows his trade inside and out. I will recommend Air Wizards to everyone I know. I couldn't have asked for better service. read more

My renter called me frantic at 8am saying the AC unit went out. Called Bill at 805am. Explained to him it sounded like the Capacitor went out on the Unit. He said he could be at house from 10am-1pm. He showed up at 11am. He diagnosed the problem and confirmed the Capacitor was out. His pricing was fair and his work was excellent. Very Honest and to the point. read more

As a small mom and pop landlord company i found Air wizards on craigslist The Wizards have been exceptionally fair even though I have never met them in person but they always charge an honest fair price I have used ither Air condition companies You will not be disappointed read more

On May 5, 2020 Bill came out and serviced a condo that was not blowing cold air. He came out and advised me that the compressor needs replacing. I agreed and paid him $2,575 for 1 1/2 hours of work and equipment on the roof. Now on 7/21/2020 my tenant texts me and complains the A/C is blowing hot air. I call Air Wizards and tell him the problem. He doesn't really say anything until I nudge him and say I paid almost $3,000 and it's not even been 3 months. He says he will go take a look but does not indicate a time or any details. A few hours later he goes and then texts me that he can't get ahold of me and the price is $525 to replace the motor this time. I was unable to answer his phone call but I did so in about an hour. He then texts me and says since I didn't answer my phone he would have to go back out and would charge me more. I asked for a better price, nope. It's not his fault that I didn't answer my phone. I have no idea if he's being honest or not but this is pretty cut throat. Not a good way to get customers. $2,575 is not cheap for an hour and half of work and then to add another $525 is steep. I politely asked if he can do better on the price and that he had not told me what time he was going there. His answer via text......" I told you in the next couple hours, it is not my gault that you didn't take your cell phone with you". I told him I asked for a favor if you could fix it and it doesn't have to be now or today. His attitude was pretty "jerk like". I finally told him, I'm not here to beg. I can't speak to his honesty or workmanship, but this is not something I'll forget, because I didn't answer my cell phone ( i replied within an hour and I did not know he was on his way , which he never told me or gave me a heads up on). I'll find someone else and would never use him or EVER recommend him again. I believe he gouges people on price when he knows he can charge excessive amounts due to the summer heat. read more

TERRIBLE SHADY UNETHICAL!!!!! I found this company on craigslist and This guy Bill came out to check the AC problem. He told me that it was the circuit board and wanted to charge me a ridiculous amount so I paid the guy his diagnostic fee and told him that I would call him if i decide to fix it. The guy left everything unplugged and left everything hanging in the attic. When I called another company to look at it, they said that him playing with the cable and leaving them unplugged like that could have shorted the circuit board. When I called Bill back and asked him to come out and at least put the unit back together the way it was, he hung on me and wont take my calls anymore. Going to BBB next and doing whatever I have to do to make sure I tell people about their shady practices ..... What a horrible experience!!! UPDATE: 2015/08/06 ..... i finally got this fixed but this is what the other technician told me. He told me that the previous tech (who is Bill from Air Wizards) maliciously unplugged and cut 1-2 feet of wires so that the next technician would have a hard time troubleshooting and fixing the issue. This cost me an extra $50 for the next tech to fix. Bill from Air Wizard was simply malicious when he found out that I didn't go with him and he went in the attic and cut the wires. What an unethical way of doing business. BEWARE!!!!! read more

SCAMMERS SCAMMERS.....Horrible Technician.....He wanted to replace my smart valve...for 800 dollars....called another company and they charged me 75 dollars...What a rip off...It wasnt even the smart valve....Just a wire....SCAMMERS SCAMMERS read more

This guy is a total CROOK....totally incompetent. He came to my house, charged me $100 to diagnose my unit. He went into the attic, replaced 2 fuses and left. (the fuses looked like they were in his truck for ten years) He never even checked pressures in the system. Five minutes after he left, the unit quit working again. It turned out the unit was low on refrigerant. When I called him and told him I wanted my money back, he hung up on me. While at my house, I asked him where he went to school to learn a/c.... his answer: "I never went to a/c school...I learned everything on the job." This guy advertises on Craigslist ten times a day so I'm sure he gets a lot of calls from unsuspecting customers. His business card says he's licensed...I'll be checking on that. STAY AWAY FROM THIS GUY.....HE'S TOTALLY INCOMPETENT. HIS NAME IS BILL ST&$#@.....HIS CARD SAYS HE'S THE OWNER. BY THE WAY....THERE ARE NO "TECHNICIANS" EXCEPT HIM...HE TOLD ME HE'S THE ONLY ONE IN THE "COMPANY"....WHAT A JOKE. read more

I called this company and the next day the AC problem was resolved. They seemed more honest than the last company I dealed with and I was happy with the services provided. I'll use them again and see if they merit 5 stars. (4 stars is as far as I can go with new vendors until I get more experience with them but I think they were pretty darn good.) read more

When I called Bill, the a/c had been out about an hour, and it was already 88 in the house. He said he would be there in 20 minutes...it took 24 minutes, so he was very prompt. He quickly climbed into the attic area, and diagnosed a bad sequencer. He got one out of his truck, and brought it to me. He said it would fix the issue, and would be $225, installed, with no extra service charge. I said okay, he installed it, and it worked. Now, I know the sequencers cost about $25, but I also know I never could have diagnosed it, or replaced it, so was happy to pay for his experience to do so. Bill Stroud was friendly, appropriately dressed, and forthright. I would recommend him to anyone. It is very possible the low ratings for his business on yelp are from competitors. That happens a lot on yelp. read more

I spoke with Bill from Air Wizards last year over the phone, even though he would not make money then, he was very informative. This year one of 2 well maintained York Heating units in my attic would not Ignite, they have worked excellent for 11 years. I had someone install an igniter on the same unit 2 years ago. Seemed like the same problem. I remember Bill was nice, so I held onto his number. I called him, he was at my home in less then 2 hours. I told him the challenge & asked "Please, just be honest." He checked both units, fixed what he said was just a clogged tube. $49.00 service call fee only. Your challenge may need parts, I was lucky. Point being- he could of said "Yep, you're correct, you need a new Igniter." He did not. He said " A simple fix." Air Wizards were honest, professional & efficient. I will be doing all my AC & Heating with Bill at Air Wizards. read more

Oh Boy, we all hate dealing with AC companies. Sometimes we run into the honest ones and also the rip off artists. All in all they are in the business to make money! With that said, my experience with Air Wizards was a pleasant one. My unit was 22 years old (Carrier 5 ton) I already had a hunch that the compressor failed and had made up my mind that if that was the case then I would purchase a new unit. Found Air Wizards and a bunch of other AC/HVAC companies advertising on Craigs List. I decided on Air Wizards due to the fact they posted prices for various New AC Units installed. In my case, it was the 5Ton Goodman Unit for $4,800.00. Did I get ripped off on the price... I don't think so. Contacted Air Wizards on Monday Morning around 9:30am. Bill advised he could be at my house around noon. Within 10mins of arriving, he advised my unit did have a bad compressor and the cost to replace it would be $1,800.00. (Four years ago I had the compressor replaced for $1,900.00.) Rather than put more money into my old unit, I decided to have a new unit installed. Bill quoted me $4,800.00 for a 5ton unit. Bill also advised they could install it the following day. On Tuesday around 11:00 am Bill started the removal of my old unit. By the time the crane arrived Bill had disconnected my old rooftop ac unit and was ready to install the new unit, Within 30mins, the old unit was off my roof and the new unit was on the roof ready for electrical/gas hookup. By 1:10pm unit was installed and operating. Time elapsed for removing old unit and installing new unit was 2 hours. This included installing a new thermostat. Stay out of Bills way and he will make your day!! Thanks Bill for your prompt efficient service.. Tom read more

May 3, 2016. Bill did perfect work, but let me give the background of how I got him. I am a member of Angie's List, which is supposed to give great deals and honest work. My rooftop AC went out last week, so I called A.A.P. from Angie's List, who gave me a written estimate for $6,390.00 for a new unit and "that includes your Angie's discount!," the man said. I called another Angie's List AC man a second opinion, A.S.H&AC, who wanted to see the first man's written estimate, so he came in $200 less at $6,190.00. I decided to look on Craigslist and I found Bill at Air Wizard who advertised new rooftop units installed, complete, for $4,000 (2-ton, 14 SEER), the same ton and SEER as the former two bids. Bill came out in two hours after I called him. It was a brand new unit, 2-ton, installed, tax included, everything out the door for $4,000! I am now sitting in AC comfort as Vegas is heating up and I saved fully $2,190-$2,390 over the so-called pros at Angie's List by using Craigslist and finding Air Wizard. I'm cancelling my membership to Angie's List. BTW, the whole job, start to finish, including the crane work to mount the AC on the roof, was 1.5 hours. That speaks for itself as to his professional work. read more

Bill is very shady and does not know what he is doing. He came over and fixed it for the fee of $325 saying that it was low on freon and had clogged tubes. It worked for a brief period afterwards but then quit working again. He comes over a 2nd time and takes the air filter out and leaves it on the floor. AC began to work again for twenty minutes. He claimed it was because of a dirty filter. I replaced the filter that same day with a brand new one and it still did not work. I proceeded to contact him several times to come back out and fix it again, as it was never fixed properly in the first place. He ignored my texts. Very unprofessional. This person does not honor his one year warranty and will not come back to finish the job. Even more egregious is how he ignored my requests to have him come out and fix it correctly under warranty. BBB will be hearing from me as well. read more

I recently hired this guy for my central heating problem. Since I hired them before for my AC and they did a great job. He check out my heating unit in the attic and told me my ignition module is bad, then I told him I had ordered and already replaced that one and it wasn't working. He replied that "his works" ! He charged me $275 for it which I didn't mind because the heater was working now. I asked him for my old module because I wanted to return it since the vendor sold me an inoperative one, he said he threw somewhere in the attic. I went up there couldn't find my removed module. I called him up he replied "oh sorry it's in my pocket". I asked him to bring it back please. He returned handed me a unit real quick and drove off. I looked at the part and it wasn't the one I ordered. Part number didn't match. I went back up to the heating unit found the module that I had ordered and installed still on there. Basically he never replaced it with a new one. I am an Aircraft technician, I have a lot of experience removing and replacing parts. Anyways called him up, he didn't know what I was talking about. Long story short he charged me $275 for a quick reset.. Will never hire him again !!!! read more

Had some problems with my AC unit....called Bill...came over got it fixed same day....Bill's been servicing our AC situations for many years....honest, professional, fair prices...I'd call him first! read more

Wish I'd seen reviews on this company before hiring. He came to balance our system..first time last winter he charged me $300 bucks...when he came out during hot months there was another charge. Only thing this guy balanced was his check book! ALWAYS check the reviews before hiring....word of mouth is the best way to find services in this town. (Until the get wise to their bad rep and change the name of the company!) read more

After a horrible experience with The Yes Man can ac repair I called Air Wizards to help me out. I am so glad I did. Bill is a class act and very easy to work with. They replaced my ac unit at a fraction of the cost I was quoted from the other company. They were very professional and did an amazing job fixing our ac. We couldn't be happier and I will definately call them with any of my ac or heating needs. I highly recommend them if you want an honest professional company. read more

So out air went out during the night. It's now the 4th. of July and we needed someone to fix it. We thought we would have to suffer though it until the following day due to the holiday. I called and Bill answered. Said he was out working and that there would just be the service call fee if I didn't want him to find x it. He was at the house within the hour. Not only did he repair it within 30 minutes. He also looked at the other two units and said everything looks good. I will definitely be referring Bill to everyone I know. He's a great guy! Thanks Bill!!!! read more

LOVE LOVE LOVE Bill with Air Wizards. If you want someone honest, on time with fair prices, this is the company you need to go to for all your heating & cooling needs. read more