I was okay with the service technician (Andrew R.). After reviewing the package (receipt) sent to me by Yes and on;ine by Home Depot, they do not make sense. Of course this is the doing of Home Depot. Pages and pages of legal BS versus a simple receipt stating what was proposed and done. All I ever wanted was a simple receipt stating in layman terms what was done for the money. Still do not have that!! Perhaps, this issue lies with Home Depot and the crap vendors have to go through to get a seat in Big Box stores. Won't use Home Depot again for this service. read more

Air-conditioning, heating, plumbing, and electrical services all in one place with great customer service. From scheduling to the technician visit, everyone I interacted with was professional, friendly, and knowledgeable. They took the time to explain what was needed and answered all of my questions without rushing. That said, their pricing is definitely on the higher end. I had them come out to quote a new heating system and duct cleaning, and while the presentation and explanation were thorough, the estimate was pretty expensive compared to other options. It wasn't a pressure situation at all, but it was enough for me to let them know I needed time to think it over. Overall, if customer service and professionalism are your top priorities and budget is less of a concern, they're a solid choice. Just be prepared for premium pricing and consider getting multiple quotes to compare. read more

This company should be called No! No! Don't waste your money. No! They don't offer the best price. No! Don't use them for HVAC needs. No! Yes AirCon&Plumbing is a scam, please, PLEASE go elsewhere for your HVAC needs. The tech they sent to do a tune up for me teamed up with his boss, Mark, to tell me my unit was a day away from falling apart and that I needed to replace my AC right NOW and they offered me a great deal of $25k (yes, you read that right, $25k) for a whole new system and that they'd be generous and lower the price to $15k. You may be thinking, "Wow, that's a deal!" Guess again. After more research and a second opinion, the math showed that the unit Yes was trying to install was worth $12k and that other companies honor that price as well as better interest rates when financing. Yes did the age-old fear-mongering tactic of causing anxiety to make a sale and that's precisely why they have so many negative reviews on Yelp. Everyone, please share with those you know, this place is a rip-off, they're con artists, and I'm planning on relaying all of this to the BBB. If you need a new HVAC system, call Semper Fi, they have great people, better products for less, better warranties and better interest rates. Yes AC/Plumbing? Hell NO. read more

BOGUS and FRAUDULENT! These guys are classic scammers that target retirement neighborhoods - including my parents living in Henderson who are in their mid-eighties. DO NOT USE! They claim to offer "premium service" yet their units and installation fees are four to five times more than they should be. read more

I do not like these guys. The tech was nice but whatever guy he calls up on the phone is a real ass. My fiance runs a marketing company, we know bullshit when we see it. They said it would be 40k to replace or 12k to fix. I don't know anything about AC so I googled the average cost to replace and told them that seemed extremely high and we'd wanna shop around before deciding. Suddenly he can sell it to us for 17k. We still are not making a 17k purchase without shopping around, this seemed to irritate him and he kept pressuring us with bs like this deal won't be available later. The next company wasn't aggressive and was polite and fixed the issue for $200 cuz it just needed coolant. It may not hold for a long time they said but it's been good all week so far so I say worth it regardless if you try and use aggressive sales tactics like this you're likely to push away a bunch of clients rather than draw them in. In the end the other company also costs 17k to replace later when the time comes, but they gained our business by not making us feel pressured or rushed and working with us now. read more

Complete system swap inside and outside units. Could not be happier with the service that Jesse, Tadd and Kevin provided. They ran into a small glitch very first thing and quickly determined and resolution that didn't involve having to remodel half the hallway , Really excellent services guys so THANK YOU! read more

I spent thousands of dollars with this plumber and still didn't get the work completed that I originally asked for. The pricing was extremely high for the quality and outcome of the service. When I tried to dispute the issues and ask them to make it right, communication completely stopped and I was essentially ignored. Very disappointing experience overall, especially after spending so much money. I would not recommend based on my experience. read more

I have never been so hurt in my life by people i wanted a toilet fixed si it would flush and drain by snaking it but all he did was put an acid wash in he and another guy told me my house was going to flood if i did not let them replace my plumbing some walls and maybe flooring might have to be cut they wanted $5000.00 I told them i could not afford that and after many more talking i told them i would have to call my kids they finally left but charged me $944.00 for an acid flush I am an eighty year old widow and feel I was taken by them. Sorry i cannot give the company a good mark and will not tell peopleto use Yes plumbing read more

Ordered for AC tune-up. Service men show up. Just looked at the AC unit within 1 minute asking for $600 for freon added. Not even hook up the machine to check. I disagreed, then, he reduce to $300. Charged me $58 for traveling to come over. What a rip-off. read more

Can't make this up...called regarding a toilet that keep running as well as a a/c system barely cooling. Two service providers came separately. Toilet guy "you need a new toilet". A/C guy "your unit is in bad shape and needs replacement " our ac is 6 years old. The tech asked how much can we afford and also said coolant can't be added due to new law. (It can be added to existing units)... anyway- their tech people are salespeople. Be careful. read more

Prompt response to service request with a quick and to the point estimate! The cost for my estimate was very reasonable at $29 for my shower leak issues! The staff were all attentive and courteous. I received reminders and phone calls confirming service, arrival and expectations. In this case, I couldn't have asked for more. Interested in other feedback on bigger service issues from this establishment. I noticed the lower ratings left due this vendor, otherwise. read more

Had an appointment for 6 to 10 pm to check air the guy came at 2:30 he did not text or call like the company said. I was not home due to the fact my appointment was from 6 to 10 I called to cancel she said I missed my appointment. When you make an appointment they should call you if appointment time changes. Terrible company read more

Recently Yes was out to repair a mini split leak. I noticed a missing drill and called to ask if one of the techs inadvertently packed it up with their own tools. The drill has been found right where I used it last. My apologies to the staff at Yes. read more

THESE GUYS ARE CROOKS! They take advantage of seniors by getting them on service plans and then ripping them off at every turn. Just learned about how they've been stealing from my parents in Henderson and I'm appalled! They had them replace ALL the ductwork, in a fairly new home! Parents say they always received a bill for several thousand dollars with each service...every 6 months! The last service was this week, and the guy told them they needed a new unit. Told them he would give them a $6000 military discount of the $32,600 installation price! This is for a small 1600 sf one-story home!! Folks...it shouldn't be any more than $10,000 - and that's on the high end of the scale. My sister insisted they cancel the installation and get another opinion. Turns out...NOTHING IS WRONG WITH THE UNIT! NOTHING! DON'T EVER SIGN A SERVICE CONTRACT WITH THESE GUYS AND GET MULTIPLE QUOTES! THESE GUYS ARE CRIMINALS AND SHOULD BE PROSECUTED FOR ELDER ABUSE, PRICE GOUGING AND SCAMMING PEOPLE. read more

The absolute worst! Never on time, can't fix a damn thing! And I'm sick and tired them the acosting me at Home Depot trying to get me to sign up for whatever non existent, special they have going on! Stay away at all costs!!! read more

Way to expensive. Just to reattached a PVC pipe that came loose. After I said I'll give you the service. Visit fee and deal with it myself they asked what is your budget? Very suspicious of their pricing/sales tactics. read more

Called for a slow running toilet. Three techs came out, ran cameras up and down the sewer line saying there was a partial blockage. After about two hours and marking the bottom of my toilet with black scratches, it was still a slow running toilet. The head tech said it was better than it was. He even offered to dig up my bathroom. That was money down the drain. Paid way too much for bad service. Will never call them again. I got it fixed the next day by a real plumber. read more

**BE SURE TO GET A 2nd ESTIMATE!** The technician was eager to upsell for a new system instead of reparing the existing issue. When pressed for repairs, we received an estimate that was shockingly high considering the unit is 5 years old. It received a good review during tune up this summer. Another company diagnosed and repaired the problem for a fraction of YES. I would say NO to using them again. It felt like an attempted scam. read more

I would give them 0 stars if I could. This company charged my parents $3600 for a new water heater. Way to rip off and gouge elderly people. Stay away from these thieves. They purchased the water heater through Lowe's and Yes did the install. Shame on Lowe's for working with Yes. read more

Service technician is not trustworthy and does not tell the truth. He went into the attic with no tools and came down and we need a new unit. read more

After "Choice Home Warranty " failed (after 3 service calls), to fix or replace my hot water heater, I called "Yes" plumbing . Since I was a customer, previously, and after all I have been through with my horrible Warranty company, they offered to waive my service fee to come look at it. Aaron and his crew came the very next day and looked at that as well as checked over the plumbing in my house.... They are extremely professional and competent as well as compassionate. Unlike many other companies these days, I did not feel like they were trying to extract frivolous extra charges from me.... They explained everything every step of the way. I would definitely recommend yes Plumbing to anyone. Dealing with their company is quite a refreshing change to the way. Things are done at many other places these days. Thank you, Aaron and the entire "Yes" team. read more

I went to Lowe's on 16 Jul 25 to purchase a water heater and have it installed and was wondering if i wasn't overcharged because it sounds a little expensive. Water Heater Item# 962538 Model G9-T4040NVR $649.00 Work Order# 38795658 Yes Plumbing was the Contractor through Lowe's. I don't recommend using Yes Plumbing they are overpriced and way too expensive. He was there for 2 hours and that calculated to $1,000.00 per hour. Total Cost for the water heater and installation was $2,774.00 Not even sure if I received my veteran's discount as requested. read more

This company is amazing! Sam Martin came to our home and assessed the situation, quoted us a price, and instructed his crew of how to handle the unfortunate situation. He sent out Mathew and a couple of other guys who did a thorough job of replacing all of the piping in our entire house. When our insurance adjuster arrived he was very impressed by their piping work, the minimal damage to the walls, and how they saved the dry wall cuts to help speed up the process. Sam and his crew will get the job done right! read more

Ac stopped blowing cold air. Called these guys and they determined that I needed a whole new system( what a surprise). The system was old so we decided to go ahead with it. Then they sent a guy out to do the quote and he quoted us $22,000 for something that only cost between $10 and 12.5 thousand. So after I get angry. The" supervisor" calls his general manager who then drops the price down to 17.5. I know I still got overcharged by a long shot but at this point I just want it done so I agree and they put it in that day. , they forgot to turn our pilot light back on so I got to take a cold shower this morning. One month later the AC stops blowing cold air and we have to call them back out and the repair guy that comes from yes tells us that it wasn't installed correctly and needs additional materials. He comes back the next day and puts in the additional materials and we get another $500 taken off of our bill because it wasn't installed correctly If you do business with these guys, know that they are going to try to charge you the maximum amount possible and do a subpar job. Would not recommend. read more

They charged my elderly parents 23,000 for a new AC and furnace tune up. On top of that, they brought over Service Finance Company to make them take a loan at 9% interest for 6 years. Four guys at the kitchen table telling them it's a great deal. Predatory lending pricks. The best part if they pay the loan off early my parents are still on the hook to pay the full amount of interest of 6400 dollars. Don't let this YES company near your house or anyone you care about. I don't know how they sleep at night. My Dad just died or I would have never even known about this happening. STAY AWAY AND TELL EVERYONE read more

Bad company. Tried to sell me a new air conditioner for $26,000. I got 2 second opinions and was told there is noth wrong with the unit.

Be forewarned. Here is my experience with this company. They do not honor their morning arrival time window and they do not call to say they are going to be late. When I called them, they said the technician would be at my home in 30 minutes. An hour later they were a no show yet again. Once again, I called and they claimed he was another 30 minutes away still. They were very dismissive and uncaring that we waited around all morning and simply asked if we wanted to reschedule. I rescheduled for later in the day. Their technician arrived only for us to learn for the first time he doesn't do any of the work and only gives a quote for the requested work even though it was simply to install an under the counter reverse osmosis system we already purchased. It is only after we agree would they schedule someone to do the work at another appointment time. The technician said it was a straight forward easy job and would only take 1 man 1 hour. He quoted $488. For 1 man 1 hour of work, no materials needed!!! I said absolutely not. He then started to barter the price saying they could do it for $357. I still said no I will not pay $357 for 1 hour of this work. He called his office and had him on speakerphone. The technician explained everything to this man, who obviously did not know I was overhearing him on speakerphone, given his rude tone and comments before quoting $288. He also told the technician he didn't know anything about their earlier missed appointment and certainly gave no indication that he cared at all. Having overheard this, I spoke up, and explained my experience with the botched morning appointment. He simply repeated himself that he didn't know anything about it and completely blew it off. Clearly, the man couldn't care less. I said I would not pay $488 an hour, nor barter down to $357 an hour or even $288 an hour for an easy one hour job. I ended that conversation. Afterwards, the technician, who unlike the appointment operator and later the man on the phone, was very nice, and apologized for the bad behavior of the man on the phone. I asked if there was a manager to call, he chuckled and said that was the manager. Needless to say, although my wife and I wasted the day waiting for this, we avoided paying the initial quoted price of $488 for 1 hour of work. I hope people reading this don't fall prey to an initial sky high quoted price, a wasted day waiting for them to be late, and having to deal with uncaring and dismissive operators and managers. read more

no call - no show - no apologies... let then eat dust as they do not care enough to reply with any apology... let the crickets ring out - i do not and will not ever recommend them! read more

I just sat around the house for 3 hours waiting for a tech that was supposed to be here between 10-2, he showed up at 2:30. Only to be told that he can't do the service because he couldn't collect payment. Now I have to sit around on Saturday for hours waiting for him to return, and hope that he is able to accept payment from me then. Very unprofessional, considering just canceling the appointment altogether. read more

This company sold us A/C for 22K, later we found out that our neighbours from another company bought it 2.5 times cheaper. 2 years later we started experiencing a problem with the heating. Young guy name David came to our house and fixed it. But couple hours later the A/C stopped working properly again. We are so tired to call them every single day. We have a feeling that every worker from this company is trying to screw us over and over again. read more

During the routine maintenance walk through for this winter season, a YES technician showed me video of one of our attic units with a drain pan full of water. He magically knew the price to fix the problem. $2,605. As we've had fishy dealings with YES in the past, I sent them away. I looked in the attic for myself. What he showed me a video of was not our equipment. To be sure we weren't missing something, I had a reputable company come and do basic winter service on our units the very next day. They found absolutely nothing wrong. No water in any pans. All units functioning properly. No sign of water in pans anywhere. I repeatedly called YES to report what happened and let them know who specifically on their team committed this fraud. I never received a call back. They do not care. read more

They had a summer special about a month ago to check out the air conditioner. My mom (Dixie) called and set up an appointment. The technician came out checked things out, looked in the attic and so on. He told my mom, everything looked good. She gave him the commercial price. Everything was good for a couple of weeks. Then all of a sudden the we were having warm air instead of cool air. I called a different company out. After checking everything out, my HVAC was very low on refrigerant (5 years worth). He put what he had into the unit and said once he gets approval from Home Warranty he'll be back to fill it up. It's already cooling off the house. read more

Their salesman, (Danny?) looked me straight in the eye and said that he cleaned and checked the servicing my outside compressor coils. I went out to look after all the other work was done, he didn't even lift the lid on it, and the coils were filthy. To their benefit, the apprentice tech did a good job of cleaning my air vents. I had to call someone else to re-service my compressor coils. SHAME ON HOME DEPOT for sending them to me. Never again. read more

Showed up on a Sunday within 2 hours of me calling!! Jayden was super knowledgeable and helpful. Guided me through next steps after a major issue flooded two bathrooms in my house. He waited with me to talk through next steps with the restoration company. I will definitely be calling on them should I find myself in need again. read more

Jesse H. Saved our family from a nightmare with our AC. I will forever be greatful we were told so many different things about our AC from different companies and he came in and fixed our problem without jacking up the price and made things lighter on us. I would recommend asking for him if you can. Thank you Jesse H. for all your help we appreciate you!!! I don't trust anyone else with my home and I definitely will be coming back if I need help. read more

YES AC sends out irritating, phone messages to set up an appt for AC tuneup. Relentless, rebot sent message reminders. They must be hurting for business. IF I DON'T CALL IT MEANS I DONT NEED YOUR SERVICES !!!!! read more

Service seems to be ok I am writing this based on them cancelling on me and had to reschedule with my busy schedule. They came over for an estimate to install a ductless ac system (labor only) and they were very very expensive. Found another technician for 1/5 of the cost. Not questioning the quality of work but beware of the super inflated prices. read more

Do not use YES. They are scam artist. They sent me an invoice for $2000 ..there was nothing wrong with my HVAC system. We mailed them a letter to inform them of this terrible service. They still have not responded. Do not use this company!!! read more

Tried to get me to pay 18k for 5k worth of equipment for a one day job. Never signed any documents but they sent me a docu sign that I NEVER SIGNED BUT SOMEHOW? WAS SIGNED. Remember you have 72 hours to say no in Nevada, which I did. Trying to take advantage of a senior citizen is against the law. Of course this was in July! Still have not credited my CC account. read more

AVOID BY ALL MEANS POSSIBLE! They will try to overcharge you DOUBLE or TRIPLE the appropriate price. For a simple 50-gal water heater installation they quoted me $8,407.00 !!!! That is an insane mark up over what the market price is. The heater costs $1,260 at Lowe's or Home Depot. The recirculation pump is another $270. What do they charge the other $6870 for?? Labor and miscellaneous parts do not cost that much. For the love of god DO NOT DO BUSINESS with this company!!! read more

YES - Plumbing Near Me - Las Vegas, Nevada