This store is massive, even has a second floor! And that's not always a good thing. The footprint…read moreis a maze, making it difficult to find what you are looking for without asking for help. Yikes. Came here to buy some Oregon Ducks gear and a Blazer hoodie I saw someone wearing at the game. Two specific items, and 10 minutes wondering aimlessly to find the items or an employee to help me. They do have a huge assortment of clothing, and in every color of the rainbow, not just basic black. I appreciate that. But I'm not a fan of bigger is better, and prefer shopping at smaller Dick's locations like the one in Lake Oswego. so much easier to find what you need, and get in and out of the store quickly.

I had a great experience with Hyoung, a retired PGA instructor who went above and beyond to help my…read morewife and me choose the perfect first bike for our 4-year-old -- even though he doesn't work in the bike department! His professionalism, kindness, and genuine customer care really stood out. Great service is rare these days, and I'm glad I found it at Dick's Sporting Goods. There was another individual who helped me at the register that was helpful as well. Unfortunately I didn't catch her name. I thank both of them for their efforts. P.S I first went to REI and Cascade cycling or something and had a sub par experience and left those stores. That was for you Hyoung, get it?

Got PROPANE camping containers exchanged for the Butane ones I bought ‍…read more I originally stopped here on our way to Lost Lake because our propane tank for cooking was out. I was panicking thinking I'd have to go way out of my way and be even later to the lake than I was to begin with. But my boyfriend saved the day because he said just stop at Fisherman's. I said "what's Fisherman's." Lol. He told me where it was and immediately I knew WHERE it was but I had never, EVER seen it. Thankfully it was SO easy to find the tanks (albeit I bought butane vs propane...and had to go back to exchange it) and I was in and out. As I said I bought the WRONG tanks. But it was SO easy to go back and exchange them! I even saved a few dollars since the ones I needed were less! I'll definitely be going to Fisherman's for camping needs going forward! Their pricing is close to the big online retailers OR equal. And the employees were friendly and made my shopping and return experience easy.

Thus place is awesome. Nice dude with dreadlocks took a great deal of effort to build me the…read moreperfect trout rod and reel combo. I will only buy sporting goods from this store going forward. That guy needs a pay raise!!!

Worst shopping experience ever. Gabe who claims to be the manager was very rude and arrogant,…read morecould care less how customers feel. There was a dirty pillow with hair on it on the checkout desk, among a bunch of other junk. NEVER shop this brand again.

I have been looking for a new coat that's not black and was in the mall for the first time in…read moreforever and saw they had a north face store after not finding a jacket anywhere and didn't find one there either till I saw the boys rack, youth buys and a super cute jacket and can wear a large boys since I'm small and not blessed with long arms or body parts even if chubby and have boobs! For great and super cute and bonus much more affordable value than the adult ones which is super helpful to me financially. Service was friendly at check out.

If you have a tiger, wolf, bear or webelo, you'll be making a trip here at some point. A few other…read morestores in the Portland metro area have a small amount of cub and boy scout items, but I believe this is the only official scout store in the state. They have uniforms and other clothing, books, CDs, badges (it is all about the badges my friend), beads, caps and ribbons, plus all of the related materials that a scout needs to advance through the ranks. Also a nice selection of camping gear and kits for many of the suggested crafts and activities that the boys use during the year. On any given weekend you'll see lots of fathers and sons (moms too) with their new scouts as they try on their first uniform or get supplies for their next pack meeting. Scouting is a bit of a blast from the past, but this organization is still very much alive and well in Oregon.

They are super helpful in picking out what you need and have curbside pickup. We chose to order by…read morephone but they have online ordering as well.

Today I decided to figure out what size/width I needed before my son's baseball game (which he won…read morebtw). So in a nutshell my needs have gone from stabilizing to neutral. Back when I got my last pair I was advised that the stabilizing was the way to go. Possibly because I was approximately 20 lbs heavier? Now I was told that I just needed the neutral shoe. That was good to know. I told Celia that I only had 30 minutes and she was able to fit all her info/advice in. I found one pair that interested me, but I am gonna do a little searching and see if I can find some other options.

I called on probably the busiest day of the year because my gift card wasn't working online. Cody,…read morewho answered the phone, was so friendly and helpful and called me back to process my order and take my gift card over the phone. Cody's customer service was EXCELLENT. I'm so delighted to support PRC with my business every day of the year!

Genuinely strange vibe here. Yesterday I was in looking for a sleeping bag and a few other items…read more One of the employees, who I imagine was a shift lead, had a child running around the store. Clearly just not a great environment for him and who knows how long he had been there that day, he was very loud and chaotic and just being a kid. I kept hearing the staff member who was the kids caretaker harshly reprimanding him, borderline yelling. I get it's stressful to have to bring a child to work with you but it's not his fault. There were like no customers in the store and it was pretty quiet in there so hearing him being a crazy kid & then this woman loudly reprimanding him was very hard to ignore. I looked at bags for a really long time, and no one offered to help. Many of the hanging bags were missing identifying tags, so I was going back and forth trying to match the samples to the shelved bags for sale. Eventually I pick one, buy it and leave. I go home, open it up and it's just not what I had expected. It was huge, and very heavy. Today I brought it back for a return and had no problem. I went back to the sleeping bags to reassess what was available and that same woman who was yelling at the kid the day before, (who was not the employee to process my return) likely didn't realize I was the person who brought in the return and with a very nasty and annoyed tone she said something about how the sleeping bag policy she be like the air mattress policy - which is that they won't let you return it if you opened it. Her energy was terrible two days in a row, just totally drab and on edge. I maybe would have stuck around and kept looking at other sleeping bag options, probably would have bought a new one if someone stopped leaning on a counter talking shit about other employees to ask if I needed assistance, but instead I left. I didn't want to hear her drone on about how annoying everything is, customers/policies/coworkers alike (major projection) The pink haired woman needs training on customer service Big 5 has an opportunity to get some new regulars with the closing of next adventure - which had inherited many regulars from the outdoor store when that closed a few years back. It would be wise to have employees who are passionate about outdoor gear and the experiences customers have with the gear and in their stores, because that's what keeps people shopping. Reliable return policies are how you get customers to try things out and find what works for them. You retain those customers by showing some effort, curiosity and really helping them. That's how you sell products. Guess I'll be going to REI.

4/30/22 @ 10:32am Store 00233…read more Just came back from Big Dirty 5 No customer service sporting goods!! Wow where to start. Well store opened at 9am my husband and I were literally second customers of the day!! First customer was greeted by Jacob "store manager". We walked in and no greeting seemed like he forgot how to speak or was shocked by our high vibration. First thing I noticed is HOW DIRTY THIS PLACE IS!!!!!! Stuff unorganized and on the floor boxes are opened. Trash everywhere I mean everywhere like they had no vacuum cleaner so they said F it. I got some items asked if I can try them on the girl that was working with the manager was also rude didn't ask if we need help I had to go up to both of them while they were chatting away. I asked to try on the items I found. As she opens the door to the fitting room I was literally like WTF!! Fitting room looked like musicians crashed a hotel see posted photos. Mirror was grimey as heck something broken on the ground a piece of wood idk. Litter on the floor. That whole store was just ewwwwww... as a former manager of retail stores I would never have a store like that or let my employees walk around not doing anything they had so much things they could've been doing. There store needs to get checked up on by DM or a RM. They also should be trained on customer service, attentiveness, knowing products. Will not be coming back to THIS location again!!!!

Some of the very best customer service I have ever encountered…read more My online order arrived damaged. One phone call and a couple of photos sent and the problem was resolved within a few minutes. A big thumbs up to PTO!

Wow what an amazing staff . The customer Service is through the roof . As soon as I walked in I was…read moregreeted warmly and asked how I could be helped . Alex was so helpful that I ended up buying a new pair of boots at a great price

Nothing too special about this location. No one really checked in on us and service was just "meh"…read more It was fine because I knew what I wanted and was able to just select it and pay. Staff seemed to be more concerned about interacting with other staff than with customers.

I love Lululemon. The brand is pricey but, let's be honest, you get what you pay for. The quality…read moreand selection of clothing and accessories are without parallel. I have a few Lululemon items, but my eldest daughter (26 yrs old) and my mother (88 yrs old!) have wardrobes with a TON of Lululemon clothes. And everything lasts forever. Seriously. I have a fanny-belt bag (as does my kid and my mom) and it's nearly a decade old and as good as new (and still looks great, too). No broken zippers or torn seams or broken buckles. Still fashionable, like the leggings I got eons ago. Their fashions and the quality definitely do withstand the tests of time. I've not tried on their new running shoes as I am loyal to my Hoka brand shoes, but this store has a prominent display of Lululemon athletic sneakers and, if they're anything like the rest of their product line, I'm certain they're of high quality, and they will make sure they fit you properly. The only reason why I'm not giving this store 5 stars is because no-one greeted us or spoke one word to us while we were in the store, despite it not being too busy there when we visited. (Note: this is atypical of Lululemon stores in general. Usually they warmly greet visitors and ask if they can help find anything). My kid and I weren't in the market for anything in particular, but we browsed around a bit. As usual, they had a few items on sale, but few things were in the sizes we'd need. Still, it's fun to look, and you ever know what you'll find on the sale rack.

Terrible service - no one is bothered to help you and you have to ask for help. Only one staff…read moremember was helpful

Love this store and the people are very nice. They greet you right away if they're not already…read morehelping out other people. Great selection too. I will keep coming back to get more sneaks.

I usually shop Old Navy online, but I stopped into this store to do some returns. And then I went…read moreto browse while I was there... The store is much more organized than the one in Clackamas. Except for the sale section - that's pure chaos. The whole place is fairly large, and most of it seems to the kids section. I feel like they only display a small selection of their women's clothing, but it seems to be their latest seasonal pieces.

With the Lloyd Center and Cedar Hills OldNavy stores now closed, I have to drive further out to…read moreshop at Old Navy. Sure, I can order online, but sometimes you want to see, touch and try on the new items. With it's large footprint and well stocked racks, this ON may be my new location! I stopped in to exchange some lounge pants purchased online and the staff was super helpful. Of course I had to walk around the store to check out new items. Spring colors, patterns and even new styles of their athletic pants caught my attention. I live in the Powersoft leggings with side pockets; they are so comfortable and last forever. They go on sale all of the time and I always buy them at 50% off for $19.99. Can't find anything comparable in this price range and the Powersoft will give those leggings that are 4x the price, a run for the money. Couldn't help but notice the mannequins in various heights and body shapes. Just like people in real life wearing different styles of clothing and looking good! Well done, Old Navy! Another thing I particularly liked were the price checkers, several located throughout the store. With their many sales and sales on top of markdowns, it makes It easy to check the bottom line price of an item. Often a deal too good to pass up. The Clearance area should be renamed Patience Required as it is a mess! Clothes everywhere and not on the right rack. If you are shopping there, look on the Small, Medium, Large, XLarge racks regardless of your size as they are pretty much random. I get that it's the customers who create the mess, just wish the staff had time to keep it organized. Lots of parking out front and located in Cascade Plaza so you can hit up other stores and get your errands done in one place. I am happy for this new location!