Showed up on a Friday at 8:40pm to buy a few items. Store closes at 9pm. The worker in the photo…read morerushed to lock the doors before we could get to the door 20 minutes before closing, then completely ignored me and 3 other customers as we stood knocking/trying to ask why they were closing so early. Other staff who were up front saw us and rushed to the back of the store. Last I heard, Big 5 wasn't in a position to be turning down customers and closing their doors early just so they can leave early on a Friday. Take your business elsewhere. Won't be back.

Bought over 20 items. Got a great discount…read more Got a special code for kids at my kid's school to get a great coupon (located in the office). Worked with the productive part of the group. Great service. Great help. Store inside is a little compressed. Great products. 2nd year buying at this store in big numbers. Will be back year after year. Thanks big 5 for an experience well worth the Vibration. Tgif guys

Bought a couple of guns and fishing stuff here. I would have given it 5 stars, but the big dude…read morethere messed up my order. Other than that one person, everything else went quite smoothly

I'm very disappointed and upset with the experience we have had . This is our Second encounter we…read morehad with Anthony V who made our our visit unpleasant. he doesn't want to take the time to help and was not friendly. Made it uncomfortable to ask questions and answers sarcastic, and trying to belittle Two weeks ago a team member by the name of Julie helped us who was very pleasant very friendly and took the time answer all our questions and was very informative. Anthony V has a stick way up his a**

I walked into the Sports Authentics here in Chino earlier today and was promptly greeted by…read moreAlejandra. I already knew what I was looking for which was a Justin Turner autographed MLB ball. She went back into the small warehouse where she came back with not one but three great signed balls to choose from. Even better they were all '17 World Series balls, WOW talk about selection. I ended up choosing one which looked much better than others I had seen at other Memorabilia stores. I really can't understand the bad reviews this store has received. Alejandra was very patient with me in my selection process. Perhaps the less then favorable reviews were from people having a bad day. I'm a firm believer in supporting my local businesses rather than purchase online. It's great for the local economy and keeps neighboring people employed. The parking is terrific being just seconds from the store. There are a few other things which I'm interested in so I'll make it a point to return here when I have more time. In closing I can honestly say I got a great deal on the Turner COA ball I ended up getting today. Great quality & price, you get what you pay for here. So be certain to check out this hidden gem for your sports memorabilia. Thanks again for the FIVE STAR service! Joe H

My name is John, I have been buying, trading, and getting professional framing done for years at…read moreSports Authentics.. In the greater L A area, there is not a better sports/frameshop around..Prices are fair and reasonable, and Management brings in Heavy Hitters for signings...the biggest stars on the planet. Mainly sports..I strongly recommend.

First time in this store today. Brightly lit, clean, plenty of parking, helpful staff. Violet…read morehelped in the shoe section to choose a pair of black Brooks running shoes. I tried walking shoes as well, but the higher arch supports in the running shoes felt more supportive. Last season's design of Adrenaline Brooks walking shoes were $20 off but I chose the running shoes. This store is a little out of my way but it sure is a lot nicer than the Big 5 I'm used to going to.

5 stars for Cole and the soccer department. Store is beautiful. Love the remodel. Cole was very…read morehelpful. He knows soccer. Knows the game, shoes, balls, etc. He helped my 10 year old son and I get soccer cleats. Appreciate his help. Great employee. The soccer department offers a wide range of cleats. They now sell higher end cleats. Prices are competitive. Impressed with their selection.

I came here to exchange a tent that I purchased a week ago. I was finally able to set it up and the…read morestrings were all damaged. I told the lady at the register and she looked at me like I did it. She then proceeded to open the box and sure enough, the strings were damaged. I told her I purchased the tent a week ago and I was able to find some time to set it up when I noticed it was damaged. She then rudely told me that their equipment should be new and it's not possible for it to be damaged. I argued with her and told her that I thought it was brand new but i guess it wasn't. It was in it's original packaging.. Finally, she accepted it as an exchange and told me to grab another one. She said if it happens again, I'm going to have to take it up with the manufacturer... Really?? It's not my fault it was broken.. I then grabbed a "new" one and she asked if I'd like to check it before checking out. I said okay, I checked over the sticks and it looks fine. I told her what about the tent, what if there is a hole. She told me I can open it up in the store but there was no room to do that.. so I told her that I'll just set it up today at home and if it's not good I'll bring it back. She then proceeded to do the exchange then told me it was going to be $17.99.. wait.. I'm exchanging.. why do I need to pay. She said initially it was purchased with a coupon.. I said okay... So use the same coupon.. she then said she didn't have a coupon, so she made me look for the same coupon.. I found one on their website and luckily it worked and covered the $17.99.. I got out of there and was pretty upset. What was supposed to be an easy exchange turned into an argument and her accusing me of damaging their product... Not coming back to this store..

This Big 5 is in the "central court" shopping center on…read more central and Philadelphia. I needed some warm weather clothes for my daughters for our upcoming trip to the local mountains. I found a coupon for here on retail me not for $10 off $60. That was enough for me to go and look for what they had. I did find suspender snow pants and boots for my 5 year old daughter. With the coupon the pants came to $24.99, not the best but not bad! Didn't see any boots for my 2 year old baby though unfortunately. I certainly do think they could have greeted me when I walked in, manager looked right past me. Also 2 cashiers were working and no one was paying attention as I waited in line. Had to just walk up myself. Not greeted at all he just began scanning. The coworkers were talking amongst themselves about the schedule or what they're going to do this weekend or something? Glad I found what I needed though so my girl won't freeze when we go to the snow.

Went Memorial Day around 12:30-1pm! Shoutout to the 3 workers in the shoe department! It was soooo…read morehectic I felt so bad asking for help , when I did , they got the shoes I wanted to try on pretty quickly ! I saw all 3 ( 2 girls & one guy) run around dealing with SO many people asking to try on shoes or questions!! They did awesome for the craziness thrown at them!! Great shoes for a good deal!

I am very disappointed with my experience at REI today. I…read morereturned a Columbia Jacket that cost $125 and purchased a pair of Hoka shoes for $124.93. I also had a $30 REI gift card that I wanted to apply toward the shoe purchase. When checking out, cashier Lloyd told me, "You don't need the card, I got it." I assumed he could see and apply the gift card through my account. However, he never applied the $30 gift card and instead processed the transaction so that I only received a refund of $0.08 from the jacket return. When I questioned this and told him I wanted the gift card applied to the shoes, he said the transaction had already been processed then he suggested that I use the gift card next week when REI has a sale. This solution is unacceptable. I live about 20 miles from the store and do not want to make another special trip because of a cashier's mistake. I would appreciate REI's assistance in resolving this issue and honoring the $30 gift card toward the purchase I made today. The employees on the floor were fine, 90% of them friendly.

One thing leads to another and I end up 50 miles away from home. Yeah thats what happens when you…read morehave big feet but then pass on that trait to your son. Here we are again, because about 2 or 3 months ago I was looking for football cleats and now its wrestling shoes. What is the chance that no other store has anything in his size. We'll chances are good but Dicks had em and with zero other choices out there we got em. This place has alot to offer in alot of sports and the price was decent. Thanks Dicks!

Don't return here, the return policy sucks. Wrong size shoe, won't exchange? Why? I can't…read morebelieve they won't let me make an exchange for exact shoe.

BASS PRO SHOPS HAS MY WHOLE HEART!!!…read more WOW. Just wow. Coming here has been a dream of mine, and it somehow exceeded all my expectations. I came with my partner after spending the day at the outlets near Palm Springs. We arrived pretty close to closing, and even then, it was such an amazing experience. I finally got the Bass Pro hats I've been dreaming about, and honestly, this is one of the coolest stores I've ever been in. They literally have everything for the outdoors; fishing, camping, road trips, hiking... if you need it, they probably have it. They even sell boats! There was a shooting range, archery equipment, grills, snacks, a restaurant, sweets, and so much more. I could have spent hours exploring. And the prices?! An absolute STEAL!! I was shocked seeing hats for $5.99 and $9.99. How?! We also grabbed their BBQ chips, and they were chef's kiss. The employees were very friendly. The cashier who helped us was incredibly kind. She did spend quite a while helping the customer in front of us, and my partner and I were joking that it looked like love at first sight between them. It made for a funny moment while we waited. One important heads-up: Apple Pay is currently not working. When we visited on July 3, 2026, the cashier told us it might not be fixed for a few months. If you usually rely on Apple Pay, I'd recommend calling ahead or bringing a physical credit or debit card just in case. Overall, I absolutely loved this place and can't wait to come back. If you love the outdoors, or even just want to browse one of the coolest stores ever!!! You have to visit Bass Pro Shops!

Bass pro shops is just an amazing place in general. The whole store is absolutely awesome, they…read moreliterally have everything for everyone. You can take the kids to see the aquarium and fish, they have great taxirdermy animals from deer to bears to foxes and lions. Anything you need for the outdoors it's at Bass Pro. We tried the food there for the first time. I got the fish and chips and some sides. The fish and chips were great, the fries were hard as a rock, the gator bites with the dip was delicious and the spinach dip was just ok. Cold, refreshing beer and the service was great. It is on the expensive side when it comes to all the pricing but the quality is definitely all there and for the most part worth it. It's worth stopping by if ever in the area.