Yogurt was mid, the owner was sitting on the couch when we walked in. Went to the bathroom and there was mold on the sink. Also paid $21 for 2 cups of froyo which is kinda crazy. -0.5/10 read more

Yogurt Story Rayzor Ranch - Ice Cream & Frozen Yogurt Near Me - Denton, Texas

Place heavily sucks donkey nuts. Mold in the bathroom. Couldn't imagine what kind of mold is in the kitchen. $20 for 2 cups of frozen yogurt. I find that funny because when me and my lady walked in the owner was sitting on the couch in a full Louis Vuitton outfit and lots of gold jewelry. Definitely where all of the profit is going. Gives me vibes of wearing Dior but sleeping on DiFloor. Don't come here. Waste of money and total rip off. Hell naw. read more

Yogurt Story Rayzor Ranch - Ice Cream & Frozen Yogurt Near Me - Denton, Texas

We walked in and saw an owner on a couch, an another on their phone behind the counter. The man on the couch said hi, and we continued to the self serve area. We were all hit with a very strong bad smell, I don't even know what it smelt like, it was just bleh. Anyways we were filling our cups, but half of them were out. We then went to the toppings counter where there was old fruit, and hairs in some selections. One of us picked out a long hair and asked for a trash can. No response, just a blank stare. No apology or anything. We went to check out, she asked what spoons we wanted, and we left. No thank you, or anything. (We even said thank you first). The food is bland and doesn't even taste much like the flavors. We aren't going back there. We got 4 cups for $36 (about $9 each, not really worth for what we got) read more

This experience was ok. It appeared to be clean and I could smell the scent of cleaning products when I first walked in. The service was ok. The lady smiled and was pleasant. There were tons of toppings to choose from. My daughter chose the rainbow sprinkles but she did not enjoy as she said they tasted old. Overall the experience was ok. read more

Yogurt Story Rayzor Ranch - Ice Cream & Frozen Yogurt Near Me - Denton, Texas

Male worker was incredibly rude. When asked nicely he rudely responded that there were no sample cups. He was on his phone. When I went to check out he would not let me put my card into the chip reader. Loudly exclaimed "NUH UH" when my card errored BECAUSE HE DID NOT HAVE IT FULLY IN. I way more than enough on my card for some cheap non-appetizing yogurt and since he did this I had to take my card back and use another one. And to top it off this place is filthy in the toppings/sauce bin. Go over to the loop to Pooky's Frozen Yogurt. MUCH BETTER. read more

the yogurt was awesome everything is super clean the owners are very nice!!! 10/10 recommend

Incredibly rude and intimidating. We asked for a sample cup and the worker just shook her head no. She then proceeded to watch us like a hawk to make sure we didnt try the flavors. Didnt even greet us or say a word when we walked in. Didnt say a word when we checked out either. Felt super awkward and uncomfortable. Pookys is way better for frozen yogurt. read more

So we walked in and the workers were sitting down on the couch. I politely asked for sample cups were I was immediately turned down in such a rude manner and told to just buy that there is no tasting. We still continued to try and get the yogurt where we yelled at for "dripping and dropping" yogurt when the machines were melting malfunctioning. Terrible experience I DO NOT RECOMMEND! read more

The owner's of this business are very nice and always making sure everything is clean. Every time I go in they are cleaning after each customer. The selections of yogurts are always good with lots of varieties. Especially the toppings! There are so many different toppings to choose from. Some yogurt places have machines that aren't working, but I haven't experience that at this location. This yogurt place is definitely a nice treat to treat yo' self! read more

Place is awful, only people who go here hate their money. $20 for 2 cups of yogurt, they dont even show you all the fees they add or weight to keep adding more. Careful not to lick any falling yogurt or they charge you, 1/5 Update 1: First 2 photos he seems unnerved after negative feedback. Update 2: Owner goes on a rant about the economy to argue the negative feedback as well read more

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me and my friends wanted to get some yummy frozen yogurt for a sweet treat and were met with some stingy business owners who got mad at us when we decided we didn't want a certain flavor and threw away the little yogurt we put in the cup and created an unnecessary argument with us all because of that. never coming back here. horrible service with stingy owners. they also give no samples either read more

The only thing you need to know is that if they run out of the salted caramel pretzel, I'm flipping tables! There are many shops like this, it's not exactly ground breaking, but I've had more consistent visits at this location and have recently preferred going here over other places. They do a good job of keeping the store very clean and the topping station in good order. They are very astute too, considering this is a mostly self service place. I hadn't been there in a while and I was glancing over the toppings, but not asking for help and was asked what I was looking for. I said I was looking for the graham cracker dust and when she pointed it out to me, I realized for the first time how set up their topping station really is. Hot fudge, peanut butter syrup, marshmallow topping, graham crackers, peanuts plus all the gummies, sprinkles and chocolate candies you can think of! It's $0.49 an ounce so if you go crazy, expect to pay. If you show restraint, it's a very reasonable treat. You can put as many flavors as you want in your cup, nobody will police you on how you make your cup, lol! Most of the flavors are pretty solid though I didn't think their cupcake or matcha green tea really tasted like their namesakes. Other flavors like cookies n cream don't disappoint and my husband always gets their coconut. I of course recommend the salted caramel pretzel, but not if you're going to use it all up! I need it. They also serve bubble tea and coffee. Sometimes I think about trying them but then I just get frozen yogurt instead. Change is hard. Texas Summers recommend this place! read more

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This is the yogurt story of my childhood same owners of the original on the loop but they sold that one. THIS location is always clean lots of delicious toppings and the best flavors of yogurt. Love that you can sit outside do wish the tables weren't falling apart maybe can be fixed. Owners are always there welcoming and with a smile on their faces. Go with my little brother we drive across town knowing how bad the other one is. Not sure where the negative reviews come from. It is a little pricy but it hasn't changed since I was a kid still. No complaints. read more

Yogurt Story Rayzor Ranch - Cake batter and cookies and cream - Ice Cream & Frozen Yogurt Near Me - Denton, Texas

I went in this evening to try to get some tasty ice cream, just to find out that i can't try the flavors in a sample cup like every other froyo place. The man was very rude about it and didn't want to be helpful with the situation. Would not recommend this place to anyone looking for a nice evening out. read more

We have only been once, but it was a good experience. The store is very clean, and the owner was very nice. She helped me sign up for the rewards program. The yogurt and toppings were really tasty. The prices are about average compared to other frozen yogurt place on the loop. We will definitely go back. The child approved :) read more

Yogurt Story Rayzor Ranch - Ice Cream & Frozen Yogurt Near Me - Denton, Texas

Step 1. Hand sanitizer by the bowls. Step 2. Fill a bowl with tasty goodness! Step 3. Pay/tip. Step 4. Enjoy! They always have cool music playing. The owners are really nice people. They also have a great variety of yogurts. Stop by for a treat and support a small business! read more

I am in shock. I just went in with my family of 5, one of which was a toddler who got a tiny portion, and the yogurt came to $57. We didn't get huge ones or heavy toppings. I will never go back. I can't even believe that. read more

My friend and I went here this evening and loved it! The owners were there and were so sweet, friendly and helpful. The price is great and the yogurt was delicious! We took ours outside where there was plenty of seating by an outdoor fireplace. What a treat! read more

A franchise is only as good as its owners. The lady owner was there and we had to ask her for sampling cups- at first she just gave us one. I had to ask for a second one for my fiend. (I noticed she did the same thing for the 2 women who came in after us). I'm used to the cups just being out so you can help yourself. But whatever. Not too big of a deal. She also leaned over the counter watching us sample. Lol We tried a few flavors then when we went to the toppings I noticed that anything that was supposed to be cut/crushed by the employees were in HUGE piece. The strawberries were cut in half. I love going to yogurt places and having the tiny cut up pieces of several fruits so I can have some with each bite. Not here. I'm pretty sure they do this to add weight quickly/ drive up the price of your cup of yogurt. Well I didn't get any fruit Bc of this so that def backfired. The Oreo pieces, waffle cone pieces, chocolate bits- all huge. Lastly there's a sign that says they will charge extra for nibbling before you pay & a few other things. I mean, i understand that they don't want you taking big bits but part of the experience of those frozen yogurt places is trying different flavors and toppings so you know what you want. All in all, I may return since this place is located near where I stay while visiting Denton but it will be in and out. Go to the location on the loop if you're wanting an outing with others. You'll have a much better experience there. read more

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This Yogurt Story is run by a very very uptight couple who act extremely rude and suspicious of everyone who comes in the store. They have a lot of "rules" for the store. I came to this location fairly often since I lived pretty close by, and eventually they got to know me and would actually smile at me. I feel like they have a "customer EARNS the customer service" attitude. There was even a time I used the bathroom and it shares a wall with their "employee only" closet, and heard what was unmistakably things being thrown and male and female screaming at each other. The attitude problems and the screaming are very off putting. I recommend the 288 location, those employees offer excellent service and great yogurt selection. read more

Like many other frozen yogurt places around the DFW area, this is just one of those simple places that you get some good FroYo and then you add all the unhealthy stuff on it that make your little ones happy. Hey, it makes my child happy and I like the stuff. Yogurt Story is in a nice little section of a strip mall in Razor Ranch, right by Freebirds. Shoot go eat there or at Cowboy Chicken close by and enjoy some great flavors at YS. Denton has changed so much, even in the three years since I've been gone. It's to the point that there is so much good food, good bars, good ice cream and FroYo, that one doesn't have to leave Denton if they don't want to. Keep Denton growing folks, it's great to see. Enjoy. read more

First time here. Adorably cute spot. Fun colored decor. Very clean. Taster cups are pink! You get to choose from eight different colors of spoons. Two sizes of containers. Solid standard flavor choice selection. Extremely right on and accurate flavors! Temperature of product is sufficiently cold. Nice topping selection, although no walnuts. Loyalty rewards a big plus. I will absolutely return to this dandy of a find. read more

Yogurt Story Rayzor Ranch - 22.4oz - Ice Cream & Frozen Yogurt Near Me - Denton, Texas

$23 for 2 cups of yogurt don't waist your money!! Go to braums or something lady was rude and you weren't allowed to sample the flavors like every other yogurt place. When I gave her cash she drenched it in lysol.. When putting toppings on 3 Reese fell on the counter she said those where very expensive and scooped them back in the container read more

The owners are rude and very assertive. You walk in and before they say welcome, they say, go get hand sanitizer. They only had large sizes so of course it will weigh more. I bought 2 yogurts and it was $16 for yogurt! These are for small kids that did not serve that much. When I went to a table, they told me I had to leave because it was takeout only. Understand this but their approach was rude. In a time like this, customer service matters. read more

I love this place! Everything is well stocked and organized they had so many toppings and sauces. Can't wait to go back!

best Yogurt Story in the denton area! very clean & tidy, lovely staff, full and fresh toppings. the owners are very accommodating and caring, they take their business seriously! will be my go to froyo spot w friends :) read more

To start this review off I respect the covid mandates put in place for restaurants and places like this. What I don't like is being lied to and yelled at by owners. I saw a couple testing out some of the yogurt in a regular size cup and though to myself how odd. Then I saw the sign that says " no samples due to covid" which doesn't make sense. So I started pouring the yogurt and to my surprise the machine was not working. The yogurt that had come out was straight liquid so I just set the cup down and and got another one. I don't mind paying for it but the machine was broken and there should have been a sign. So I get another cup and get a different yogurt and the man comes over to me and says I have to pay for that too. I said I wasn't paying for something I couldn't physically eat. He told me to go back to where I came from and to never come back. As a minority you should treat other minorities with respect. If you look at their reviews you will see how they're all similar and why they're business is slow. Go to the one off loop 288 their owners are nicer, don't racially discriminate, and they ALLOW SAMPLES! read more

I love Yogurt Story's selection of yogurt & toppings. They store is clean & the service is very friendly & quick. This is my families Go To spot for FroYou! read more

Horrible place, only been 2 times and i've had enough. First time I went there was a hair on one or the toppings, when I told the lady, she said it was from the packaging YEA RIGHT. 2nd time I went which was 2 days ago, she kept on griping to my son that he was going to break the levers because he wasn't pulling it hard enough. That makes no sense? She just watched us the whole time as if we were going to do something bad. 0% recomended, if I could give it 0 stars I would read more

Never again will I walk in this store. As soon as we walked in I instantly knew that this experience was going to be bad. When I walked in, I asked if they did sample cups because there was a flavor that I wanted to try. They said because of Covid, they don't do that. Which is understandable. I haven't been there in years so I was excited especially since I've never been to this one. BIG MISTAKE. I accidentally spilt a little ice cream on the machine and the lady working there came at me yelling saying that I can't spill stuff because of Covid or some thing like that and just kept yelling at me. After I cleaned it up she sat behind me watching me the whole time. At that point I was ready to go so I tried throwing the cup away and she snatched it. I just left calling her rude. NEVER AGAIN.!!! I definitely recommend the one on loop 288. They're nice and respectful read more

Our family loves this place year round. The owners are wonderful people and we always enjoy visiting with them when we go in.

So there are certain things that warrant 5 Stars. Stellar service, exceptional food, or a moment when your kids are losing it because one kid got snow caps and the other didn't and the owner just gives you some. She saved a mommy today!! The ice cream shop is similar to all others of this kind but they definitely go out of their way to please a guest. They also have a kids table!!! Again a win! read more

The lady who works there is so polite and kind hearted. Everything there is fresh and extremely clean. For a sweet treat, I was surprised how little I had to pay (close to a candy bar price). I don't write reviews but I feel like the people here deserve something for how kind they are to their customers. read more

Based on the restroom for customers only sign I should've turned around. My daughter wanted it, they watch you as if your going to steal yogurt. I will never go back to this place. read more

Good Yogurt, Good topping choices, pricing is a little high but it's a good little yogurt spot for Denton. This establishment is very clean and the lady who works at the counter is very nice. read more

Yummy! Our favorite yogurt place in Denton, so many different flavors. They have so many toppings to choose from. Very clean!

Owners watch you like hawks. Makes for a little bit of an uncomfortable experience. Yogurt selection is alright, but nothing special. Luckily we made it out without being charged for the air. read more

Yogurt Story Rayzor Ranch - Don't forget the rules, y'all! - Ice Cream & Frozen Yogurt Near Me - Denton, Texas

I always find a flavor of Yogurt here that I like. The toppings are always fresh and plentiful. The only reason I did not give Yogurt Story 5 stars is because: 1. They do not provide changing tables in their bathrooms. As a parent this is incredibly inconvenient. 2. They should offer a child sized cup for yogurt. I usually bring my 2 year old with me and I end up sharing with him because I feel like it would be a waste to put a drop of yogurt in one of those giant bowls but I don't always want to share food with my kid. read more

The yogurt here is great. I did a half and half cup with toasted coconut and salted carmel pretzel. The coconut had a very strong taste (which was creamy and heavenly), and I could taste the coconut oil that was put into it. The salted caramel pretzel yogurt was just as addicted. Sprisingly, I finished my entire bowl, which I rarely do at yogurt places. The girl behind the counter was friendly. When I asked for samples, she handed me three cups and let me do my own pouring. read more

Nice owners!! Store is always clean, fruit is always fresh, and there's NOT a funky smell like a previous review mentioned. I come here very often and it's never had a weird smell and they're always so sweet!! read more