This was such a nice Yogurtland, as it was clean, well stocked and had tons of flavors to choose from. I think it was around $0.78 an ounce when I went. It was hard to choose, but my favorites were definitely the birthday batter and the creamy vanilla. One thing I really appreciated was that all the toppings were fully stocked, and you could tell the fruit was pretty fresh. They have a decent amount of seating both indoors and outdoors, making it the perfect stop after a day at the beach! read more

Yogurtland - Ice Cream & Frozen Yogurt Near Me - Dana Point, California

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Got what I craved on a Thursday night with no issue: Came in, was greeted, grabbed a cup, line moved smoothly, had ample of options if you wanted refreshing flavors or warm flavors--same goes with toppings--then stepped up to the cashier to pay. Cashier was nice, overall place was clean, will absolutely go again if the frozen-yogurt craving hits while I'm in the area! read more

They have pumpkin yogurt and it's not too sweet. I got $2.34 cents worth and it's so good on a hot day!! read more

Yogurtland - Yum - Ice Cream & Frozen Yogurt Near Me - Dana Point, California

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Popped by when in town for the day. Was clean and staff was nice. Got some yogurt and left. Had a lot of flavors and toppings.

The service is very good. Always smiles and hello at the door. I appreciate that. Whatever they clean with (perhaps Simple Green?) smells strong and I can't stand it. So I try to sit outside. The maybe is about the yogurt itself. It's not creamy like Yogurtland is known for. Only vanilla and chocolate are creamy. Everything else is on the icy side. It's too cold and that may be the problem. If I didn't work in the plaza and crave a treat on my break, this isn't the Yogurtland I would go to. The one in San Clemente on Camino de los Mares has always had perfectly creamy froyo read more

Facility was clean but I went in and waited for about 5 minutes for someone to come check me out, no one came so I had to leave without my yogurt. read more

One of my favorite spots to bring my family and Pup! highly recommend! The staff is always nice and respectful!!

I went today to this amazing place and the two people working were super nice and helpful. I would definitely come back.

So, Joey was fabulous. You know when you are having one of those rough days and you decide to treat yourself. That's what I did and Joey was really nice. She was very easy even when I needed to pay with a bunch of quarters. I even left with a gingerbread man sticker. Thank you for making my day better.! read more

Yogurtland is the best! I've never had a bad experience here. It's always very clean inside. All the employees are nice, but there is one young lady who's especially cheerful and polite. My fav thing to order is the plain tart with fresh fruit and lots of mochi. read more

I used to love yogurt land especially this location as it is so close to my home. One of the reasons I liked it was its novelty. I would look forward to new limited edition flavors and I would sample them to see which was the best. I made a point to always switch it up every time that I went. I tried to do the same thing again this time except there were no samples, so I gambled on the new mint flavor. It tasted nothing like I thought it would and I ordered a lot. I ended up throwing out my cup. The joy of trying all of the new yogurt land flavors has vanished and part of the appeal of yogurt has been ruined for me. Yogurt land wants me to blame other customers for the loss of yogurt land's novelty rather than to take responsibility. If you look at the various signs they posted throughout the store (and which I have attached) they state that they are discontinuing samples because customers are "abusing" these samples. The store already limited customers to two sample cups, does it consider people sampling without purchasing to be abuse? How much could a small sample of yogurt be? A few cents? Throughout all of my visits I saw a kid "abuse" the sample policy once. He filled one sample cup to the point that it almost overflowed and neglected to fill a second one. A yogurt land manager meanly scolded the boy. This was while his parents his older sister (and eventually the boy) had just purchased four large yogurts. The family appeared to be upset after the incident, i would not be surprised if they didn't come back. Maybe, if the store wants to be more profitable it could gain more loyal customers by working on its company culture, and fostering an environment where the management does not hate kids (their main customers) and instead focuses on providing a satisfactory customer service experience rather than pitting customers and workers against each other. Yogurt land's espoused values are love, joy, and hope. The company is supposed to value community. The actions at this chain are far removed from these values. Maybe the store could be more profitable if customers didn't leave disgusted by seeing mold in the popping boba, or tasting kiwis that are teetering between over-ripe and rotten. Maybe if the store put the water container back in the corner, let people have samples, and focused on providing service rather than penny pinching (while charging premium prices), their profits could grow. read more

Yogurtland - This location no longer offers free samples :( - Ice Cream & Frozen Yogurt Near Me - Dana Point, California

This is my favorite place to get frozen yogurt. All the flavors are good! My favorite toppings are cookie doe and brownies. My favorite flavors are rich chocolate , rocket pop and cookies and cream. Best ever. Thanks yogurt land! Josie read more

I recently came back after not going for a couple months to get some ice cream and do some business with someone as well. There were three workers two male one female. The female employee was pretty blatantly rude to me when I tried to have a friendly little chat since I used to go there and knew her. This has left a pretty poor taste in my mouth and I don't think I'm going to go back to this location. read more

Clean place, friendly staff, fresh fruit/toppings, tasty choices of frozen yogurt! Stopped in for a quick treat and was not disappointed!

My daughter whose 7 years young and I went here after shopping at Ralph's and her gymnastics class. In the past I want that impressed with the service however, this visit was awesome customer service. A young beautiful lady by the name of Juliana, was very helpful and courteous in assisting us. She was polite and welcomed us with a huge smile. The ice cream if course was fabulous. Who ever owns this franchise at this location, please take note of what an exceptional employee you have. She's definitely changed my opinion of this location and I'm glad I took a chance again and returned here. She's awesome. Thanks for the great ice cream! My daughter also loved the stickers you guys have here! read more

Not many selections like they usually have. Many spots were empty with no yogurt in the machine. This location has eliminated all variations of vanilla yogurt which I thought was a bit odd. The one vanilla flavor they do have is what they call vanilla ice cream. This ice cream became very watery very quickly. I thought this was a bit odd. I also got the coconut yogurt which held up better than the ice cream. I've always enjoyed the many yogurt flavors, but today they didn't have a lot to choose from. I guess a sign of the times. read more

No free samples! Yogurtland introduces a new flavor and the only way to taste is to buy. Extremely disappointing. On top of that, prices per ounce just keep skyrocketing. I'll make the trip to Laguna Beach for gelato instead. read more

Always friendly staff! The price is lower than Menchies and the flavors are delicious! The kids here run a tight ship and it shows read more

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This place is very inconsistent. First they don't carry Chocolate during summer and their answer is they have a distribution problem. That was the answer last year, same this year. So in its place they have ice cream. I go to a yogurt place to have yogurt not ice cream. Now they don't have vanilla yogurt , in its place they have vanilla ice cream. No vanilla or chocolate. So frustrating. So now we're going elsewhere. Twice I went in to store to see if they had what I wanted. That's it. I'm so read more

Decided to check this place out & the young male & female employees working on 11/30/22 at 5:30pm were all over each other as tho it was a huge inconvenience to be there. I'll gladly go elsewhere next time. Thanks for the unprofessional service brats! Hope this isn't the norm. And when the "business manager" responds to your review with an offer to "look into it" nobody actually responds so don't waste your time, simply go elsewhere. Per the business owners response to my review I emailed Melissa per her/she's/their request & the email address provided is fake! Nice work . Clearly you are in the business of not following through nor caring about your establishment! Considering all the other negative reviews, it's clear you are pretty negligent when it comes to business operations. read more

i returned back to this location after a poor experience and the team is so much better and it was such an excellent experience!! Aidan and Kevin, two young men, were so sweet and made sure our experience was amazing! bravo!! read more

While waiting in line, I witnessed the staff handling cash transactions with their bare hands and proceed without washing or using hand-sanitizer to helping the next customer with toppings for their yogurt. I walked out. read more

My family and I decided to get Yogurtland as it had been a while since we had gone due to COVID. We were hoping that Yogurtland would be following safety protocols during this time and I was very disappointed to see that one of the staff members chose when to wear her mask. Whenever someone walked in without a mask the staff followed by not wearing hers either. I am very shocked to see that they were actually allowing customers to come in WITHOUT a mask. It's not fair for those of us who were just trying to enjoy our favorite ice cream spot and wanted a safe setting to be able to enjoy it. We were wearing our masks and then a family came in without a mask and we instantly felt uncomfortable and unsafe. It is mandated by our state to wear a mask! Especially those who are working with food. I certainly will not be risking my families life again to come here! Very disappointed read more

Hadn't been here in quite a while and was looking forward to some Yogurtland! Unfortunately, these guys completely diminished the customer experience by eliminating samples. I knew what I wanted but I brought in a new customer to try it out. How do you know which vanilla to get when there are multiple?? Seems like they just don't want new business with this ridiculous policy. Only giving 1 star because Yelp makes me and the worker said "have a nice day" when we were leaving totally frustrated without froyo. read more

I showed up 5 minutes before they closed and the female worker said they were closed and didn't let us in. If your hours are posted until 9pm, then keep your business open until 9pm please. read more

Went in tonight with my daughter and a friend for an after-dinner treat. The young kid working behind the counter is a complete opportunist. After weighing our yoghurt, $19 for 3 small cups, he took our credit card, inserted it into the machine and tipped himself 15% without permission. His dishonest business practice left a bitter taste! read more

I go to another Yogurtland on my cheat days but stopped into this one today and it tastes nothing like the other Yogurtlands I've been to. The flavors are all icy and gross. I walked out and went to another location because I didn't want to waste my money for unappetizing yogurt. Another couple walked out as well saying this location never has good tasting frozen yogurt. Go to San Clemente Yogurtland or even Menchie's. This location is a thumbs down. read more

I hadn't had yogurt land in a while but thought I'd try. It's a little better than it used to be as far as the consistency of the yogurt. They're not drippy any more and more thick. But I still wish they weren't so low fat and loaded with sugar. This place is clean and lots of fruit and other toppings if you're into that. They give you two sample cups if you ask for it. read more

YUM, this place is always clean and everything is delicious. The staff is helpful. I just wish they made shakes. That would add to the awesomeness read more

When it comes to Froyo, I think Yogurtland is one of the best when it comes to taste, selection and prices. Great selection of rotating flavors as well as staples such as chocolate, strawberry and vanilla and a few sorbets which I enjoyed best. Service was nice, the store clean and well maintained. Tons of toppings to chose from, nice refreshing treat for my son and myself, glad we stopped in. read more

This is my favorite locations. ALL of the employees are always friendly and smiling. Not once have i not been greeted. The toppings bar is always clean. The bathroom is always in good condition. One of the best Yogurtland locations i have been too. Some other locations are not nearly as clean or as friendly. read more

Yogurtland - Ice Cream & Frozen Yogurt Near Me - Dana Point, California

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I am consistently happy with Yogurtland yogurt and this location in particular. The staff is friendly, the store is always clean and their perishable toppings like bananas never look old and mushy like they have been sitting there too long. And the selection of toppings is really great too. I like being able to serve myself because I often get a smorgasbord of flavors. Some of my favorites are: Cake Batter Cookies and Creme Cheesecake read more

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Yummy, yummy! They're open late and have about 6 or 8 choices of yogurt!! I liked that. Then, the choices of toppings was incredible. Many more than I've seen before! Captain Crunch cereal??? Nice! There is seating inside and outside, which we went to. It was very nice and relaxing. read more

We visited today (6/22 around 7:30) and the male employee serving our yogurt and toppings was not wearing a mask. We felt extremely uncomfortable and will not be going back. read more

Excellent! I wish they had more sample cups out? Staff was super friendly and it was yummy! read more

Yogurtland - Ice Cream & Frozen Yogurt Near Me - Dana Point, California

I've been to this location many times in the past before COVID, however today after finally coming back I was so disgusted I had to walk out before even getting my yogurt. Immediately upon entering I noticed several teenagers not wearing masks and the staff clearly had no desire to enforce the mandated regulation on them. One teen without a mask walked in and wandered around the shop until coming to the counter and asking for a sample cup but was denied because that's apparently the only COVID protocol they are following. While standing in line I noticed that no employees were sanitizing after all the customers using the dispensers, nor were any hand sanitizer or gloves provided. Another teen in front of me actually scooped his hand on the yogurt nozzle and licked his fingers under his mask. I was so appalled I immediately walked out of the store. I will be elevating my complaints to the local health department and I do hope this location is shut down until they learn to comply with state and local guidelines because what I witnessed was utterly inexcusable. After looking at the other recent reviews this is clearly a recurring issue. Sad. read more

We arrived to the store around 8.30 the employees were busy closing the shop and turning the machines off. They didn't care that there was 30 minutes left before closing The yogurt itself was horrible, beyond bad. The flavor was completely lacking, the consistency was watery and they were out of most flavors. The fruit was rotten and brown on all sides. The employees were rude especially Edson he deserves to be fired. Edson did not care about anything when we asked them about the yogurt he said it's good suck it up. 0 stars for everything, just terrible. I hate to say this, but I hope this location closes read more

This is the WORST Yogurtland anyone could ever go to. Their service is insanely horrible and they definitely need to do more work during their hiring process. Shouldn't have been surprised when seeing the massive amounts of negative reviews for the past couple years and the horrible effort the manager puts into her responses. I've given this place multiple chances and I'm constantly let down. The employees are rude and don't care one bit about the customers. After being treated so horrible by this place, I'm completely done with this company in general. Step your game up, you've been such a let down. Golden Spoon for the win! read more

Ok!!! Went there today and while I was eating my yogurt outside 5 people entered WITHOUT MASKS!! No employees said a thing and they even started eating their yogurt in the store. Come on it's a pandemic read more

I think the yogurt is good although the viscosity of the yogurt is never consistent. My major gripe is that the owner consistently removes chocolate and vanilla yogurt flavors in order to try new flavors. Now why would you remove 2 of the most popular flavors in order to try new flavors? At least remove a non popular flavor. Not to mention that they are starting to replace some of the yogurt flavors with froven ice cream. This isn't ice cream land...it is yogurtland! read more