Receptionist that answered the phone was a jerk...She doesn't understand people are calling to get…read moreguidance and help. Then go to their webpage and find faces of surgical team with no names. It's like calling a black hole and asking anyone for help is strictly forbidden. Go elsewhere if you need surgery and don't rely on this place for any help whatsoever.

I recently had surgery here, had to spend the night and I had a great experience with the staff on…read more3S. The nurses and nurses assistants were all attentive, caring, and genuine. My pre op experience was a little less than stellar. My check in nurse was very distracted, mumbled a lot while reading over my charts and pre op questionnaire, she also asked questions over and over again because she was so distracted that she couldn't remember if she had asked them already. The facility was clean and quiet. Overall pretty happy with my time spent here.

I spend way too much time in Urgent care and ERs but I will say that the people at this urgent care…read morereally care. Always going above and beyond. Love this place.

I had an extremely mixed experience at the Frisbie Memorial Hospital and I honestly don't know how…read moreI feel about the overall visit. I came here a few weeks ago because I was having severe vertigo while in New Hampshire and the walk in clinic I was at a few days prior told me to go to an Emergency Room in a few days if symptoms remained or had gotten worse. I came here at around 9AM on a Thursday and the lobby was completely dead when I came in. I was able to check in, get a private room, and start speaking with the nurses pretty fast. In my first two hours at the hospital I was hooked up to an IV, drew blood, had all my basic tests taken, and even went in to get a cat scan. The nurses were extremely friendly throughout my visit and I have zero complaints about the first few hours. Once I was done getting a cat scan, I was sent back to my room and that's where I sat with zero communication, zero water, and zero updates for three hours as I sat dizzy in a room. Once 2:30PM rolled around, the doctor finally entered the room and was not very friendly at all. She would say a couple of things and whenever I tried to respond for clarification she would just got irritated and cut me off, making it kind of hard to actually process what was going on or fully understand. Once she finished talking, she basically just left and I was back to being alone waiting for a nurse who I was able to ask a few questions to and get actual clarification. Overall, my visit to Frisbie Memorial Hospital left a pretty 50/50 taste in my mouth. The doctor wasn't very friendly and insisted multiple times that the most important thing I could do was stay hydrated even though I was left without water for the last 6 hours, so who knows. The hospital itself was fairly clean, the nurses were friendly when dealing with me, and even though my experience wasn't ideal, this is the main hospital for the area since medical centers aren't exactly all over the place in New Hampshire. My only recommendation is for the doctors to be a little more helpful when talking to people with Autism, because that one interaction ruined an entire week for me.

When a medical crisis struck our family shortly after moving to Rochester, NH, we braced ourselves…read morefor the worst. Having recently relocated from the Boston area--home to some of the world's finest medical centers--we were worried that a regional hospital wouldn't measure up to the complex, life-threatening neurological emergency we faced. We couldn't have been more wrong. From the moment the skilled Rochester paramedics arrived, through the incredibly fast and efficient handling in Frisbie's Emergency Room, we experienced exceptional care. The team--spanning cardiologists, neurologists, hospitalists, and nurses--worked seamlessly to provide a swift diagnosis, intervention, and treatment plan. The quality of care at Frisbie Memorial Hospital was excellent. The hospital's ability to quickly consult with neurological specialists and leverage their expertise while still offering the highly personalized support of a smaller facility was excellent. Following the ER treatment, when my spouse was admitted, we were given a quiet, private room--a comfort that made a huge difference during a stressful time. The attending physicians were great listeners who provided clear, reassuring answers and treatment plans. Every nurse and allied health professional we encountered was exemplary. Frisbie Memorial Hospital's team saved a life. We recommend them wholeheartedly and are profoundly grateful for the phenomenal care and support we received when we needed it most.

Great communication. Doctors who listen-SO REFRESHING!…read more Best part?! Having FEMALE professionals. I very much appreciate being able to discuss my appointment needs with a woman!! Thank you!!

I went to the Express Clinic in August. I woke up and couldn't put any weight on my leg and there…read morewas a large lump on the back of my knee. They took an X-ray. Nothing broken, then sent me to the cardiology dept at the hospital for an ultrasound to make sure I didn't have any blood clots. No further instructions. I went to the hospital. No blood clots. No further instructions. It has been like living in hell since. This is Nov and my leg still hurts. Have had several visits but no mri till the end of October. I'm glad I don't have any heart disease. I'd be dead by now. The clinic people were fast and efficient and friendly but left me hanging. I was glad to find out I had no blood clots. Long story about delays, further testing and incompetence. I will be having KNEE REPLACEMENT in February, 2026!

Dr. was great and very thorough. The nurse assigned to my loved one was rude, insulting, and…read moreuncaring. She also wrote false information in the report that was sent with ambulance personnel transporting patient to York. She definitely had a problem with obese patients and was inappropriate in her comments and demeanor. We will be filing a complaint regarding her professionalsm and falsifying information. Obese patients should not be discriminated against!

This summer I have accompanied my daughter and granddaughter to this facility twice. On both…read moreoccasions the phone staff, reception staff were rude and unprofessional. On one visit my 6 yo grand daughter had strep symptoms and was very sick. I called to ask what time they were open until ( it was at 6:35).I was told they'd be closing at 7, door would be locked at 6:59. We arrived at 6:50. The informed us immediately when they were closing. Staff and nurse were abrupt & curt. The practitioner was kind to her. He said no need for a strep test, he'd treat her for strep ( another family member had already been treated for it). We were out the door before 7 and they had already locked the door. This week she was seen for a deep cut on her elbow. When called to make sure they did stitches there the staff again rudely said you need to get her soon , we close at 7! At that time it was 5:55. She was seen and PA said oh, glue will be fine, it's in a good area. Her elbow looks horrible, it's completely open, glue gone! Her pediatrician said she'll have a bad scar, can't be stitched now. It needed stitches.. but of course they would be closing in an hour.. get her out! I've had great experiences here over the years but I'm not sure I'll ever return there. Sub par care and rudeness is not acceptable!

I was in room 314. for emergency gall bladder surgery. Liz the night nurse.Hannah and Katie and the…read morenurse manager. some whose names slip my mind. All took wonderful care of Me. Thank you Dr Eldor. for performing surgery with great precision Nancy F

My mom was transferred here from another hospital last night, she's been treated extremely well,…read moreeveryone has been very nice to me and my family and everyone I've talked to has been knowledgeable and kind. The facility is clean and quiet.

The WORST experience in my life!! My husband and I were in a motorcycle accident. I had a head…read moreinjury (blood running down my head) and had to wait in the hallway for an hour for a CT scan. I was told that my husband's injuries were worse than mine so they gave him a CT scan first (he had bruised ribs!!)...and they put him in a room. WTF! They did not wipe off/clean the area on my head around the wound; just gave me stitches and was told to go home. What is wrong with these people?? After receiving CLEAR stitches on the side of my head (who uses clear stitches??) , they told me that I was "good to go home". They did not suggest staying overnight. They never gave me an xray on my arm (it turned out that it was fractured). I asked about a sling since my arm hurt. They looked at me with a blank look. My shoulder and knee were all scraped and bruised. These were not addressed. They never discussed aftercare with us...just gave us some paperwork and we were told to go home, with dried blood on my head. There were a lot of people in the waiting room, so I guess that they were more important than a bloody head injury. DO NOT EVER GO THERE !!!

the worst experience in a emergency room which left me in worse condition than before i went…read morethere.not one licensed doctor or educated professional and the majority of staff are young girls with unprofessional behavior and bully patients with abuse of power and positions they have even though they are only techs or aides and are not under supervision of mature professionals with healthy standards.and what emergency room has rodent traps everywhere especially in reach of patients.rodent infestations carry diseases.dont go there and never allow a health care place or employees blame you for their unethical and unlawful actions.report them no matter what bc enough reports will remove them and save a life.

We had to take Kris to emergency department. Amazing today was the slowest I have ever seen. Most…read moretimes you have to wait hours on end. Not today Kris was escorted in and out the door after testing within 3 hours. A miracle I say.

Had surgery on 6/23/25. I had the best care from admissions to nursing staff. I cannot thank them…read moreall enough! It certainly makes postoperative recovery that much easier!!! Thank you all!

Visiting Ogunquit from out of state and our Father had a medical emergency. ER staff got us back…read morequickly and all the staff/nurses were extremely caring. They met all our needs and gave us the best plan for getting back home. ER doctors and nurses were very supportive and helpful.

Just a terrible emergency medical experience! What they lack in medical care they make up for in…read moreamenities. Beautiful resort like hospital. Do not go here if seriously ill.

York Hospital Inspirations Breast Care is simply the best experience of my life. They are so…read morecareful and so considerate, take plenty of time to explain anything. If you address your health care in a REactive manner rather than a PROactive manner you will have no need of the TLC offered through this segment of the Southern Maine Health Care System which could be a mistake with long term consequences. Please consider screening to get in front if any potentially negative outcomes.

Twice a year I have to go here because of family history, but let me tell you, they don't make it…read moreunbearable. I have probably met the entire staff by now and they are all so nice. They laugh with you and treat you like family. In a very uncomfortable situation, they make you comfortable. I highly recommend them and suggest you go get checked!