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    York Mustang

    5.0 (1 review)
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    7 years ago

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    Ciocca Ford of Red Lion

    Ciocca Ford of Red Lion

    (37 reviews)

    Ciocca Ford of Red Lion Pennsylvania. HORRIBLE SERVICE !!! December 2024 we bought a 1000$…read morewarranty on the paint job of a brand new truck . Last week we took the truck in to get two areas looked at. 1 was our fault the other is literally a hairline scratch in thickness and the body shop guy said it can be buffed out. He guided me to a manager (Deb) who told me that 1000 dollar warranty only covered acid rain and bird droppings stuff. Now it would take less than 20 minutes for them to buff out one miniscule scratch and maintain good customer relations. The truck was bought new and bought there. If they put 1/10 of the effort in doing right instead of spending more time passing the buck or making the rules up as she goes along their score on Yelp might be better.

    DO NOT GO HERE!…read more Absolute worst experience. Drove my car there on 10/10/2024 for a diagnostic test and they broke the spark plug off during the diagnostic testing rendering the car undriveable. They didn't tell me they broke the spark plug, rather sent a 10K estimate via a text message to replace the engine. When I called and said I would just pick the car up, they admitted that the car no longer runs and that not only would they not supply a rental car, but I would need to pay for the repairs. I had a similar experience a few years ago when the transmission failed in the same car. They tried to tell me I had to pay for that out of pocket even though I had purchased the premium warranty. After proving that the warranty 100% covered the transmission, they took 6 weeks to fix the vehicle. Shady people running this place. I repeat, STAY AWAY FROM CIOCCA FORD of RED LION PA.

    Forest Hill Auto

    Forest Hill Auto

    (10 reviews)

    Came to Forest Hill with my 2020 Subaru Crosstrek after a national chain failed my state inspection…read morefor obviously bogus reasons. As a mechanically competent person who does her most of her own car maintenance at home with years of experience on a military flightline, it was obvious they were trying to squeeze $$ out of me. Here's why you should choose Forest Hill- they don't just TELL you about your vehicle condition through questionable pictures via a "digital health report," they SHOW you. We walked through all the bogus claims from the chain (confirmed passable) and stood together under my car while it was on the lift to look at an actual wheel bearing issue that the chain completely missed. They were able to fix the issue same day at a fraction of the cost the chain quoted me for the non-existent issues - meanwhile I worked peacefully and productively on my laptop in their waiting area. They even let me borrow a car to quickly grab lunch while they worked on my Subaru. Within a few hours, my car was fixed, inspection stickers affixed to my windshield, and I left with peace of mind knowing my car was legal and ready for a long Labor Day weekend road trip. My husband has been taking his Tesla there for years, I should have been doing the same all along. If you want smart, reliable, friendly and trustworthy car care and live anywhere near Red Lion, this is the place.

    After purchasing a CPO 3 Series earlier in the year, I was referred to Forest Hill Auto by friends…read moreand co-workers. I could not be happier with their service. They were super responsive to my concerns and checked the car from top to bottom. Thankfully Bryan found that two of my wheels were bent and scheduled a follow up service to have the wheels repaired. This shop is top notch and will be my go to shop for anything related to the BMW.

    York Mustang - autodamageassessment - Updated July 2026

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