Solid bike shop. Good selection and helpful staff. I do think it's ridiculous for a bike shop to be closed half the weekend, especially when they're along a popular bike path. So much lost business opportunity! read more

I ended up with a flat a short distance away. I was at the shop waiting outside for it to open when Tom showed up to open for the day. He was able to replace the tube, fill both tires with air to make sure I'd be all set, and get me back on the road so I could finish my ride. Can't say thank you enough for the great customer service! read more

The cycle business was booming through the pandemic but they still always made / make time for me and our bike rentals. I always felt safe, well fitted, and with a good sense of where I was going thanks to the guy here. Rentals are expensive but that's just what the market is right now. read more

I had my bike completely overhauled a while back. Meant to write a review a while ago and forgot and just ran across their card so here we are. I had my bike completely overhauled and as you can see paid a good chunk of change. That's not my complaint though. Part of the job was to swap out my rear shock. When I picked up the bike and paid 630 dollars, I was told they were unable to swap out the rear shock and that the new one didn't fit. I was careful when I bought the new shock to make sure the measurements were correct. It was a direct replacement for a Stumpjumper... same model same year. When I spoke to a buddy who wrenches on his own bike later that day he said that was impossible and said 'I'll be right over." Using the tools you see here and a phonebook he swapped out the shock in about 10 minutes. Has worked perfectly fine ever since. So Yorktown is either incompetent or liars. Take your pick. read more

Yorktown Cycles - Bike Rentals Near Me - Yorktown Heights, New York

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looking for a bike rack Found rude older salesman that does not like speaking to women. Insulted my car because it was a girl car Told me to go home look online for the rack that fits my car and come back and he would order it. If you hate your job just quit! I will never shop their again. . Next went to Mt Kisco bike shop. They welcome anyone to shop. Bought 1 bike and a bike rack. read more

What a horrible experience. A friend and myself were referred to Yorktown Cycle through our Athletic Club. When we entered we were looked at and not greeted , business etiquette 101 guys. After several minutes of wondering around , looking for assistance someone finally came. When we mentioned our referral and our price point he didn't even bat an eyelash and told us he could not accommodate us , and we should refer to an "online store" . A possible insinuation of "quality" or lack there of. Aside from his rudeness not once did the associate look or speak to me but only dealt with my female counterpart. We left feeling like they didn't want our business and we were fine with that. The owner / manager really needs to go over business etiquette and how to work with the costumer. read more

I went to Yorktown Cycles last week because my brakes had frozen. Max saw me in the parking lot, diagnosed what was wrong and gave me other, unsolicited but very welcome, advice. I was very pleased with the prompt and courteous service I received from Max and other staff in the store. I would highly recommend this shop. read more

Very good helpful staff made renting here quick and efficient. The location is close to the North County Trailway so it's a great jumping off location for a family ride on that trail. I would rent from them again. read more

Took a bike in to replace the tire. They claimed that I didn't know how to fill the tire with air, after I insisted they eventually did change the tube. Took the bike out got another flat tube in a mile, they didn't check the tire and the glass embedded in it ruined the tube again. Real waste of time and money. read more

Just purchased a new bike for my 11 year old daughter and Tom was great in helping us select the right bike. We had to wait several months and our original choice was back-ordered and the manufacturer was misleading us with ship dates...Tom had several back-up plans and we walked away with an even better bike. My daughter is thrilled and Tom's communication throughout all this was excellent! Thanks!!! read more

This company sent me a confirmation for a shock I ordered, then never sent it. They didn't even bother to tell me they weren't going to send it. They said "sorry, that was priced incorrectly, we're not sending it". I will not ever and would not recommend ordering from this company. read more

Mike and the guys were great, I went there to get bike tuned up and they did a terrific job, service was great and they turned it around quickly. price was very fair as well. Will definitely return. read more

Went in there looking for a very specific mountain bike. bad news they didn't have it good news they where kind enough to go out of there way to track one down for me instead of trying to sell me another bike there really aren't many places out there that are this friendly and helpful they know how to treat there customers. Thanks again read more

The staff at Yorktown Cycles is terrific, educated and great to deal with!

I went in here the other day with zero knowledge of bikes and whoever helped me was not only very knowledgable but took the time to explain everything to me. It was much appreciated. I will definitely be going back. read more

THE only bike shop for me. Tom and crew are honest, skilled, and love my bike like it's their own. I bring my bike here - there is no higher compliment. I hope my bike last forever, but when I need a new one, I will come to Yorktown Cycles. read more

New to the cycling world, I was in the market for a road bike and had been shopping around at many of the local bike shops in and around the area, asking tons of questions and going on several test rides. Yorktown Cycles seemed to be the most knowledgeable, friendly, and offered the best prices! (ask for Tom - he helped me and was great) I wound up purchasing my bike from them, along with a bunch of accessories. Upon picking up my new bike, they took the time to make all the necessary adjustments to make sure everything was perfect and took the time to answer any additional questions i had. Cant wait to break it in! read more

Yorktown cycles is top notch for all of your bike needs. They provide excellent service for all kinds of bikes at competitive rates, special order parts, clothes and shoes if they are not in stock and go out of their way to make sure you are happy with the service. Unlike other shops, they have expertise in mountain, road and casual cycling. They also offer professional fit services so your bike fits you perfectly. I tried other shops and always end up back at Yorktown. Don't expect high pressure sales, just knowledgeable friendly staff. read more

I wanted a bicycle for well over a year so I decided to stop by my local bicycle shop, Yorktown Cycles. It was a beautiful weekend day so the staff was busy helping customers but I walked around the store and patiently waited for someone to assist me. I came here without any knowledge of outdoor bicycle riding. I frequently participate in spin classes at my gym but I had not been on a bicycle since I was a child. I knew I wanted a hybrid but I didn't want to max out my credit card either. The gentlemen selected a hybrid commuter-type bicycle for me which I just happened to be eyeing when I walked into the store. It was in my price range so I figured sure, why not. They tuned it up for me and a staff member showed me how to take the front tire on and off so I could fit the bicycle into my car. He had me do it a few times by myself just so I felt comfortable and I really appreciated that. I was not overcharged for the bicycle, the staff was incredibly knowledgeable and helpful, and I am enjoying my new bicycle without any complaints. read more

Went to rent some bikes with my family this past weekend to ride the north country trailway - the bikes were great, the staff was friendly, and the prices were great - can't wait to use them again! read more

I was a fan of this place but having bought a bike for my wife it needed its first minor adjustment which is free (as opposed to all minor being free). Since we had had the bike for 18 months but not ridden it much we figured no problem. According to the staff member it would cost us 60 bucks since the bike was now more than a year old. I like to support local businesses but my business is off to cycleworks in white plains for a much better customer experience. read more

Went for the bike rentals, got two hybrid bikes for 35 bucks for over 3 hours! Pretty good price and the bikes were very nice. The gentleman that helped us was very informative and helpful! read more

I have had nothing but good experiences at Yorktown Cycles. I have found them to be completely honest, competent, and friendly. I truly appreciate that I can go in and trust their recommendations. Today, Tom and Pete were able to repair my bike in time for tomorrow's ride. Not only did they do this quickly, but at a very good price. read more

I visited Yorktown Cycles looking for a new bike. Got a lot of great help and was able to test ride several models on the bike path nearby. Initially I was looking for a higher-end hybrid but ended up with a road bike that I could grow into as a rider. Staff was knowledgable and asked what I felt were the right questions to get me on the right bike for me. read more

I have been purchasing bikes from Yorktown Cycles for a number of years. They have a great selection of top quality cycles. All of the staff are very knowledgeable and helpful anytime that I have come into the store. They are more then willing to give advice about rides, care, training tips etc. I have always been very satisfied with my bikes from them. you can't go wrong with them. read more