Kevin is a phenomenal outdoorsman whose experience, extensive knowledge, and professionalism were…read moreevident throughout the winter hiking / snoeshoeing experience I did with a small group he led in the Catskills last weekend. I signed up for a day-long excursion to Slide Mountain. For a reasonable fee: I was picked up & dropped off at a convenient location and provided with all the outdoor gear I needed for the trip, i.e. snowshoes, walking poles, microspikes and crampons. The group was small - 4 of us total - which made for a more chummy experience. I love the outdoors and grew up camping in the summertime- but wanted to whet my appetite for snow sports and outdoor winter activities. This is perfect for a fit, active person who likes the outdoors and wants to try different things out before committing to purchasing equipment. Having the proper gear prior to these excursions is crucial and owning it can become expensive. This is a happy medium where you can try things out before making the commitment. If you get a good group dynamic, you can end up with built-in hiking buds, which is a huge bonus :) I cannot recommend Gear To Go Outfitters enough for renting outdoor gear and especially for their guided trips. I think this will be the first of the many and have definitely opened up an entire world of outdoor winter activities for me!

Upon reading this review, the owner proceeded to call me at my work upset and actually did admit…read morethat they were wrong and they were the ones that made a mistake but then, instead of saying he was sorry that we had to deal with such an inconvenience on our trip, he proceed to do the following: 1. Told me he had found out where I work and told me he will proceed to go to all of my company's Yelp pages and threatened to make up false ratings. 2. Called me names on the phone and refused to let me talk. 3. And actually, accused me of stealing stakes (that were never actually given to me) and ended up charging me MORE than the original rental. (which I will try to dispute) 4. Threatened to sue me for writing the yelp review... Told me that he is a lawyer and will sue me for everything. I've never had a business owner act so unprofessionally and in such an undignified manner. I would have gladly updated this review with a positive if he had approached this in a fair, polite manner. Instead, he insulted, threatened and even charged me more money because he had the ability to. He used the excuse of "damaged items" (btw, one of our tents came with a hole patched with scotch tape), and claimed we stole stakes from the tents. When I told him that we never received stakes, he flippantly told me "Well you signed the delivery papers, it's not my problem! Why don't you look around harder, check your car!" ... we had never received stakes. He then proceeded to charge me $163 for the "stolen" stakes. I am glad I had the thought to record the entire phone conversation. I only wish Yelp had an option to post the recording... There are many other places to rent your tents from, save yourself the time, money, and after-trip stress. They are thieves...

Looking for bikes, equipment and accessories this is a good place to visit. The staff is friendly…read moreand knowledgeable.

Loved this place! The man running it was very cool and had a lot of knowledge about bikes. Felt…read morelike my bike was in good hands at Pedal Sports!

Mike is a gem. Friendly and knowledgeable. Helped me out with my daughter's bike issues fast and…read moreefficient. Great bike shop. Thanks again.

When I stopped in for some air, since this shop is a mile from my house, the owner looked at my…read moreSpecialized bike and told me he will put me "on a more comfortable bike" suggesting that I bought a bike that I do not understand or is out of my ability. Rude? Yes. When I shopped for bikes for my kids, I bypassed the place and bought mine in Ft Lee! After 20+ years of patronage, I am never to step in there again because the owner condescends on his customers! Not everyone who rides a road bike rides 10,000 miles, but a local shop owner should not make them feel inferior when they have supported them for so many years.

So many models on the floor and such a range of products!…read moreBeing able to test the scooters and bikes is the best. The team is super knowledgeable about their products, and knowing they can maintain my scooter locally was a big plus.

Buy at your own risk from this place. They will point the…read morefinger at the customer when there is an issue rather than the product. At no point should bolts randomly fling off your bike while you going down the Brooklyn bridge going 24mph. I'm a high school student and I had to pay for my bike with my own money. I've been working since 10th grade to help my mom because she is a single parent so for me the loss of about 5k including repairs leave me without transportation as I can not afford to repair it at this point. I've spent 3.7k on a bike, this isn't including the repairs i had to pay over the span of a year which amount to at least 1.4k+ after random bolts detaching and motor failing, and as soon as the warranty expired my bike had a random electrical issue where the bike wouldn't accelerate. From the owner Pete: OK, where are you going? (Direct email sent from owner) 1- Last Mile NYC replaces all of the electronics on your bike. The cost of the parts and labor is $2910.54 2- Send your bike back to Super73. They will do their own diagnosis, and determine the issues and fix the problems. Unfortunately your bike is not under warranty, the cost of packing up and freighting your bike to and from Super73 will be around $1200. Plus their diagnostic fee, parts and labor. BUY AT YOUR OWN RISK.

Kyle comes off as nice - but when you truly need him - he is too busy - because he is i want to…read moresell my bike back - which he said when i bought it "no problem" that is what he always says - do not buy a bike from this man - he is too busy in his other career to give a "&^%$" about his customers - so speaking of which - he said he would take my bike back but hasn't so it's for sale I hope he pays attention to the medical care and fire more than his customers

Met Kyle from Pedego beacon location at a home show he was a vendor at, followed up with a test…read moreride at shop with Ali! They are the most knowledgeable and helpful sales people I've met and truly understand customers needs from bike size, to accessories to prices! They offer many options and are patient and accommodating. My Husband and I are thrilled they crossed our paths to becoming bikers! Thank you Pedego of Beacon! We will be back and sharing our experience on our social media as well

If I could give 0 stars I would. When dropping off my CBR600RR, I provided a replacement radiator…read moreand the only thing I asked was to get it running smoothly. It took them THREE WEEKS to complete rather simple maintenance on my bike and even still it wasn't completed. Cory had a TERRIBLE attitude and was a complete A hole through the entire process. They refused to give me a quote and charged me 1700$ for basic maintenance. The bike doesn't even run anymore and I have to take it to another shop. I have NEVER written a review for any establishment before until I came to this sorry excuse for a buisness. do NOT come here. You will lose THOUSANDS of dollars and time while dealing with people who have no idea what they are doing. When asked about my bike failing to turn over, he suggested I get new grips. There are not enough words to describe how terrible this shop is and I advise with the utmost urgency to avoid the place at all costs. In the time it takes for your bike to get back you could have fixed it yourself and could easily surpass the very limited knowledge this joke Cory has. DO NOT COME TO THIS PLACE!!!!

Cory (and Jack and JR) kept the shop open late to trouble-shoot my Honda Goldwing after it randomly…read morelost power on the highway. He saved our roadtrip, and shared his wealth of mechanical knowledge. This is a guy who traveled to Italy with a vespa part in his hand to see if he could find a replacement. Very impressed with his whole set up, very grateful for his above and beyond service, and prices were fair.

On time, contact, well priced and expert service. I would highly recommend this vendor!read more

Bought my first bike. Needed a first tune-up from a pro and it couldn't have gone any better…read more Booking online was easy. Got a phone call to confirm and they showed up on time! Always a good sign. Jonathan was happy to answer any question I had while he worked on the bike. Took a bit longer than I'd expected, but what do I know. I'm very happy with the results. My bike is looking good and running great. And best of all, their prices are great. Can't really go wrong with these guys if you can't bring your bike to an LBS.

My office and I went on a tour with Long Island Bike Tours for our annual summer outing August…read more2013. Not only was the tour a value (it included bikes, helmets, wine tastings, lunch, non-alcoholic drinks, and snacks) but also Tom, the owner, and his team were very accommodating to our strict schedule (we had come in from the City). He worked with us every step of the way and was very responsive. The tour was lovely and even paced. The wine was good (I got two bottles). We got personal attention and even a car to accompany us throughout the tour. We all really enjoyed the experience. Good wine, a nice relaxing bike ride, and great customer service. You can't go wrong.

Gifted my daughter with a North Fork Bike Tour...it was the perfect gift and we both enjoyed it…read moretremendously. Everything is provided to make this tour go smoothly - even rain ponchos! Our guide was professional, considerate and sensitive, mindful that Mom (me) had not biked in ten years. The roads traveled were absolutely beautiful, off the beaten path, so we got to enjoy scenery and neighborhoods that we otherwise would never get to see. The wineries were fun, the catered lunch was delicious, and the experience was awesome! Another bike tour is certainly in our future...

Had to get my bike towed yesterday after an attempted theft that left it immobilized. Andrew…read moreprovided excellent service: - had a truck dispatched to my address in the Bronx just over an hour after I contacted him. - driver called me to let me know he was 15mins away, arrived at the scheduled time, and was very helpful, friendly and professional when strapping my bike to the flatbed. - driver texted me to confirm delivery to the appropriate person in the dealership's service department, with photos. - price was reasonable given the distance that needed to be covered (across boroughs). Would definitely recommend this and would without hesitation use him again if the need comes up. 10/10

Wow. I came across this gentleman in a search for motorcycle towing. I don't bother with positive…read morereviews; I go to the negative reviews, keeping in mind there are usually two sides to any story. In this case, though, there's some consistent negative threads regarding his behavior that should give anyone pause when considering his service. The people leaving negative reviews can't all be wrong. Too bad.