I had a very frustrating and disappointing experience with Chrysler Dodge Jeep Ram of Morgan. I traded in my vehicle and clearly told them I wanted to keep my plates. Instead, they took them and told me the DMV would send replacements. That never happened. Now I'm stuck having to pay out of pocket for new plates because of their mistake. I've been trying to get this resolved for over two weeks--calling, following up, and even going in person. Every time, I'm told the GM is "in a meeting" and will get back to me, but that call never comes. Being ignored like this is completely unacceptable and extremely unprofessional. This is a simple issue caused by their error, yet they've done nothing to fix it or even communicate properly. At this point, it feels like they just don't care once the deal is done. I would strongly recommend being very cautious when doing business here. Make sure everything is handled correctly before you leave, because if something goes wrong, don't expect them to take responsibility or follow through. read more

I worked with Jerry Shepherd at Young Dodge Ram in Morgan, Utah. Jerry went the extra mile for me in finding the perfect Jeep Wrangler Sahara Edition! It was exactly what I was looking for! Perfect color, low miles... Everything I was looking for! Jerry's personal touch made me a customer for life. Anyone looking for a vehicle I highly recommend this organization, and Jerry in particular. Thank you for everything!! read more

Excellent experience from start to finish. Gabe was by far one of the best salesmen I've had the pleasure doing business with. He went above and beyond, and even picked me up from the airport. I love forward to doing business again in the near future. read more

The serivce is amazing and the sales department are amazing and especially Liz and her service team

Bottom line, I'm asking everyone to never buy from this dealership, please! They do not honor their contracts. Signed all the paperwork, but they still needed to send it through the shop. Two weeks later I found the exact same vehicle (VIN and everything) at another dealership. Since they are far away they said they could send another out for me to look at with the paperwork, all I had to do was sign. I admit I didn't take enough time to really inspect the vehicle, I suppose you hope there is some level of trust in buying a used Jeep from a Jeep dealership, but it the very next day with more time to inspect, it was awful, and "there was nothing they could do" They just backed out on one contract but within 24 hours of the new "there's nothing they can do"? Tires are bad. How do dealerships get away will selling vehicles with bad tires? And since it a wear and tear item, even it's next day, you guessed it... "there's nothing they can do" The battery died and requires a replacement, couldn't even jump it. I'm starting to think they didn't even inspect this before selling it. Steering part needs replacement. All this within 24 hours of purchase? WTF? Bottom line, I'm asking everyone to never buy from this dealership, please! read more

Let's talk about the worthless warranty on Gorilla Glass windshields. I have a 2024 Mojave Gladiator. Small pebble hit lead to a crack across the entire windshield. I contacted Young Jeep Dealer here in Ogden UT. First off. This dealer has a horrible reputation for customer service in the repair side of the dealership. I thought I would contact them because they are my closest dealer despite what I read. Give them a try personally and see what my experience would be. My Gladiator is less than a year old and has 15,ooo miles when I filled my claim for warranty. On jeeps own site warranty states 2yr 24,000 miles on Gorilla Glass windshields. I contacted the dealer. They took my information. Ellissa was the service writter I talked to. She took my information and said she would let me know about replacement . She calls later that day saying the glass is backordered for 5weeks. She will keep me posted. 4 weeks later she sends a text message asking for pictures of crack and VIN. I provide the information . A week later, now 5 weeks out. I call for a status update. She sends a text back saying not covered. Warranty is 1 year 12,000 miles. Next I call jeep wave customer service. They tell me the warranty is for 1year 12,000 miles. That it is a mistake on the wattanty page. That policy is for a MOPAR replacement glass. They have tried getting it changed on the website. Only way you could get a MOPAR windshield is by having your gorilla glass replaced by jeep under warranty before 12,000 miles. This policy is insanely deceptive. Warranty page states 24,000 2 year replacement policy. I feel like this is another example of Jeep finding ways to wiggle out of their own stated warranties. Jeep Showing how much they DO NOT CARE about their customers. Dealership should have offered me some type of customer good will. This dealership has not and will not go to bat for their customers. Do not ever use Young Jeep in Ogden UT. Out of pocket cost for Gorilla Glass is 1500. After market glass is 541.00. Not from the deslership. Cost is higher from dealer. That price includes recalibrating the various systems. Jeep you warranties are a false promise given to the buyer to ease fears over questionable vehicles reputation. You need to do better. read more

I couldn't have asked for a better experience when it came to car shopping. Not only was the customer service exceptional, they made the entire process easy. 10/10 would recommend working with Cormick and his team. read more

I just bought a 2025 Electric Jeep Wagoneer from Young Chrysler Jeep Dodge Ram in Morgan. When I went to look at the vehicle, I was immediately impressed at their customer service. The staff did not act like I was bothering them. They were eager to help me. I even kept them after hours to finish up the paperwork and they never once acted put out and they did not hurry the process. Cormick Breshears, Eddie Patino, Danny Lapelley, and Marcus all worked together to provide me with a top notch vehicle. They even took the time to show me how everything worked inside. They went above and beyond the meet my needs. The tone they set at the dealership is professional and inviting. I will definitely be back. read more

Billy at Chrysler Jeep Dodge was SO kind, honest and willing to work with our situation and make a deal we couldn't turn down. Going from strictly ONLY looking to driving away in a 2023 Jeep Grand Wagoneer was a dream come true for us tonight! Thank you to everyone else who were also SO kind to provide toys for our 18 month old to play with to help keep him busy in the process well! THANK YOU! read more

Young Chrysler Jeep Dodge Ram - Morgan - Car Dealers Near Me - Morgan, Utah

My experience is with sales and financing. I won't ever buy from this company again. I lost out on thousands of dollars I was told I would be refunded and never got. They are impossible to get a hold of, and they talk down to you. I bought a vehicle from them over a year ago. The sales manager at the time was a guy name Matt. He was helping a new guy with the sale. He was telling me this story about this theft protection system they have on the vehicles and how it helped them find one that got stolen. He then says and we give this to you, we also give you all this other stuff like stoneshield, tint, paint protection. I asked if this was included and free and he told me yes. We continue with the sale and he goes to calculate a monthly price. The price he comes back with seemed high to me so I asked him if this price was for the originally listed vehicle price and he told me yes. We go back to financing and I knew the price would go up if I got Gap coverage which is what I wanted to be safe. I will admit this is where a messed up on my part I should have taken my time to look over the paperwork closer. I've had anxiety my whole life so sometimes it's hard for me to stand up for myself or take time to read things carefully, especially when the atmosphere I'm feeling from the other person is rushed. Finance just kept telling me I need to sign here, initial here, he never made me feel like I had time to read it carefully or went back over the paperwork stating everything that was on there. I got home and looked through it and realized that I was charged over $4000 for accessories, that had I known I was paying for them I would have never gotten them. I broke down and cried, because I felt used and stupid. I called the dealership to see if there's was a way to refund the accessories I didn't want. I got a voicemail for an Elliot who never called me back. I also received a text from the shop area trying to set up a time to schedule an appointment to put everything on, to which I explained what I was trying to do. I was told in the text that they would email Elliot and get back to me when they got a response. I never a got a text back from them, or a call back from Elliott. I did call Elliot again trying to follow up, and still never got a call back. I finally went to my last option and called and talked to the GM at the time. I explained how his sales person told me everything was included and free. His response was that emotions can be high when customers are buying a car. Basically blaming it all on me. I asked if I could get a refund and he told me yes. I told him what my next day off was and asked if he would be there and if there was a time of day that worked best for him. He told me he would be there all day and that he would be available any time. Well I got there and when I asked for the GM they told me he wasn't there. So Marcus in financing asked if he could help us and I said yes. We went back to look over the contract, and I explained to him everything I explained to the GM. He proceeded to grab the first paper with the first monthly payment option, and he points to font that has to be about size 5 or smaller, and tells me it says right here what your paying for the accessories. He was very rude about it talked to me like I was stupid. I respond saying, I didn't see that when we looked at this nor was I shown it. I had asked if this price was just for the vehicle price that was listed on the site and was told yes. He responded in a snotty tone, even if we refund this you do realize it won't lower your monthly payment. I said I do realize that, but it'll help me pay the vehicle off faster. He does some typing on his computer and then says the money should be on you loan account in two weeks. It never showed up. I honestly don't know what to do anymore, I realize this has been a year since all of this happened. I should have said something sooner, but being talked to the way I was made it hard to even say anything until now. read more

This past summer I made the long trip from southern Utah to the You g dealership in Morgan, UT to look at, and most likely purchase a used Jeep Wrangler that a salesman kept telling us about and continued reaching out to inform us was still available the entire week prior to when I was available to make the trip up. I checked the morning we left and began to drive and was told yep that wrangler is still here and available and also checked in yet again with the salesman 1 hr before we arrived!!! and was reassured yet again that they "had the Jeep ready and out front of the building"!!!! We arrived to find out that the Jeep Wrangler was not even there or available and was "Sold 1-2 days prior!!!!" And then the salesman immediately proceeded to try to sell us a different Wrangler and a grand Cherokee or who knows what so we left immediately. Getting duped by a salesman tactic to just get us at the dealership to try to sell us something is pretty low! I do not recommend a Young dealership! read more

Wife and I stopped in to look at a new car. The new car was the same model as our old car, only 3 years newer but I assure you I did the research, they were identical. I explained to the salesman that the three vehicles they had did not have the features we were looking for. I said I have an hour, and I wanted to know what they would give us for our trade. If you've bought cars, you know this is the first thing a dealer will try to screw you on. He asks, what do you owe? There is no reason to share this as it has zero to do with the amount they will give you. At a dealership I'm looking for two things. What will you give me for my trade, and what will you sell the new vehicle to me for. I was unable to obtain either from this dealer till the very end. The salesman said we had to test drive a vehicle before his boss would allow us to give a trade in amount. I said ok. Salesman then went around vehicle and pointed out everything I already knew. Remember, this vehicle is identical to our trade, and missing the features we wanted. It was almost like he tried to sell us that vehicle. We hit the road. On the highway we go. I asked how far we need to go, he wants me to continue up the interstate so I could feel how it handled in some curves!! Lol. The same vehicle I have currently, I'm familiar with how it handles, no thanks. We head back to dealership. Sit down at the desk. First question, can I see your license? Why I ask? Where do you live? Why I ask? What does any of this have to do with what I asked. How much for our trade, how much for the one we want. Salesman goes to the secret room, comes back with the vehicle we want but won't tell us where it's at. Wife finds out in 5 min by typing vin in to google. Why not just tell us? I explained to the salesman not in the nicest tone, which I had to apologize for that I am not playing the salesman game. He says it's not a game, it's his way of feeding his family. I'm sure this is partly true, but it is a game overall. Spend 5 min looking up car salesman tactics, you'll see they hit everyone. Dave Ramsey does a great job of summarizing these tactics. Lastly, finance guy comes up and says, what is your payment? I again ask, what does that matter? He says best they'll give me is 26-27. This is below rough trade in. I say it's 4K off from what we are looking for. I'll take my keys. He gets keys and we left. Lastly, I really wanted to buy a car from these guys. I have good credit, cash, and a nice trade. I would have been willing to take a loss, however not if you can't be upfront with me. I went to Larry h Miller in Ogden who offered me 2k more than what young did, gave me the number before we exchanged info, gave me lease options, and came down on price on the car I wanted with incentives. I chose to do business there because they were straightforward. If a dealer won't give you a price for your trade without first knowing what you owe, it's a warning sign. If they won't tell you what they will sell you the new vehicle for, warning sign number 2. If they ask what you want your payment to be, warning sign number 3. If they put you waiting for extended time, it's by design. They want you exhausted because they feel your more likely to agree just to get out the door. When all is said and done, they need to make a profit, and you need get a deal. If both are happy at the end, then the experience worked. If you walk out with buyers remorse, something in the equation was not right. To young, wish you luck. I'm sorry I was a pain, but I was straight with you from the beginning. I made it clear what I wanted, and you did not listen. Here's a pic of the new vehicle we purchased. No buyers remorse. Happy wife. Happy life. read more

Young Chrysler Jeep Dodge Ram - Morgan - 2020 Durango R/T. - Car Dealers Near Me - Morgan, Utah

When your automotive empire is so vast, the first thing that suffers is customer service/satisfaction. This was the case with Young Chrysler Jeep Dodge in Morgan. Without going into detail (that would take hours), I'll just say that the good relationship we had at the beginning devolved into a state of frustration (particularly with the service dept.) So much so that I would never buy another Jeep vehicle (ours was a brand new 2019 Jeep Grand Cherokee) again nor would I ever buy another car from any Young dealerships. I could not, in good conscience, recommend Young dealerships in general to family, friends, or strangers. This one in particular. read more

I just purchased a 2023 Jeep Gladiator Rubicon from Danny LePelley. Danny is their Eagle Award Salesman of the year again for 2023. Danny did not sell me a Jeep, he helped me to buy a Jeep. This is the second vehicle I have purchased from Danny. They have the best selection and inventory in the State of Utah. Danny treated me fairly on a trade of my vehicle and the price I payed for the Jeep was very competitive. From Brett, the parts manager, to Porter and Liz in the Service Department, and Sherrie and Brianna at the Receptionist Desk it was a fun experience. I was able to get the Step, Tinting, Rock Shield and Bed Liner I wanted. Danny's Team at Young Dodge Jeep has it together, read more

On two occasions Young Morgan has confirmed that a vehicle listed online was on their lot and available for purchase. To repeat myself - I called and was told the vehicle was PHYSICALLY on their lot. Both times I drove up, over 60 miles one-way to find that the vehicle was "transferred to another lot" or "already sold." Both times the salesperson knew I was leaving immediately to drive up. After telling me the vehicle was gone (60 minutes after calling), they were way too happy to tell me, "We can help you find another vehicle you'll be happy with". I get the feeling this is a predatory practice used regularly to lure customers to their location, which is far away from everything and get them to buy a different car. I've wasted 5 hours of driving and two tanks of gas on this dealership that is all too willing to bait-and-switch their customers into cars they really aren't interested in. Since they can't be trusted even when calling or chatting with an agent online, I would not recommend them to anyone. read more

If you are looking for a dealership that will provide great customer service, respond in a timely manner and do what they say they are going to do, DON'T go to Young Chrysler Jeep Dodge Ram in Morgan, Utah. We purchased a 2021 RAM 3500 Limited from Young Chrysler Jeep Dodge Ram on 10 December 2022, the salesman was Danny LePelley. When we inspected the truck, we noticed several minor items that needed attention: * The bed of the truck had not been cleaned and contained saw dust and miscellaneous construction debris. * The lid on the console cup holder would not stay closed. * The passenger side of the console arm rest was stained. I brought all these items to Danny's attention at the time of the purchase. He said he would get them taken care of. After we closed the deal on the truck the dealership kept the truck to do routine maintenance (oil change, etc.), Danny said my list of items would be taken care of. When the truck was delivered on 16 December 2022 by one of lot staff. None of the items on my list had been addressed and only one key FOB was provided (Danny told me that there was a spare key FOB). I sent a text to Danny that evening: Me: Your guy just dropped the truck off but he said he only had the one key. Can you mail the other key? Danny LePelley: Yes sir. Sorry about that ... Me: Also, could you mail the license plate too? The key and the license plate did not arrive. I sent another text on 23 December 2022, which was ignored: Me: Good Morning! Any idea when you'll be sending the extra key and license plate? I sent another text on the 27th of December 2022: Me: Did you see the text I sent last week? Danny LePelley: Shoot yes sorry Rand. I'll make sure it goes out this week. I apologize for that. I just saw this. Me: I'm also really disappointed! I asked if you could get the lid on the cup holder fixed and clean out the bed of the truck (it was full of saw dust and bits of fiberglass). You said you'd get them taken care of. Neither if these things got done. Danny Lepelley: I'm sorry that didn't get done. Let me see what I can do. I apologize for that. I didn't get a response regarding what "he could do", so I called Danny. He said if I brought the truck in he would clean the truck bed (too late I already did it) and fix the cup holder lid. I didn't have the time or inclination to drive to Morgan, wait for the cup holder to be repaired and then return back home (at least a 3-hour trip). I again reminded him about the spare key and the license plate, nothing happened. On Friday 20 January 2023,Sherri Crook, the receptionist, called to let me know that my license plate stickers were in and asked if I wanted to pick them up or have them mailed. I asked Sherri to please mail the stickers and see if she could find out what happened to the spare key FOB and license plate. She said she'd track them down and get them mailed to me ASAP. The registration, stickers and spare key arrived on Tuesday 24 January 2023, thanks to Sherri's efforts (but over a month since I bought the truck). I was extremely disappointed to discover that the spare key fob they sent had not been programmed nor had the emergency key been cut. Like I said at the start of this review: "If you are looking for a dealership that will provide great customer service, respond in a timely manner and do what they say they are going to do, DON'T go to Young Chrysler Jeep Dodge Ram in Morgan, Utah." read more

We bought a used truck, the salesman, Elliot was great. It did take most of the day to finally get it done. We love the truck, but had some followup items to take care of and the frustration with trying to get a real live person to talk to me and NOT a text and then silence has been awful. I've called Allyssa 7 times, got a text back twice and still don't know how we can drop it off. Their service department communications needs some work. I've been working on this for a week now. You will need LOTS of TIME and PATIENCE with service. If you need efficiency or good communication, go elsewhere. read more

Amazing place Cory,Danny and Brett are a grate team just make shore to stick with new cars and trucks don't buy used. they have an Grate selection of cars and trucks ! also grate service team ! come buy from (young automotive group) Leave LHM in the hole to rot with there sleezy sales guys come to young where they wont rip you off they will give you what you want. read more

Young Chrysler Jeep Dodge Ram - Morgan - My new 2017 ram rebel 1500 ! It looks pretty darn good! - Car Dealers Near Me - Morgan, Utah

It was worth the drive to Morgan. The price was better than competitors and the staff is rock solid. Thanks Brayden!!

Called and talked to Seana about a car. Told her I was on my way from Magna to see it. Over an hour drive. When I got there she told me they sold it and invited me to look at other cars. The car still shows for sale online. Bait and switch? Probably. Otherwise just poor service. read more

I've had my two cars into their express lube center several times now and the technicians are always very efficient and helpful with any questions I have. The service department has been very helpful as well. My most recent visit, I forgot my coupon and I was able to get a picture sent from home. They were very sweet to allow me to do that. I really appreciate their help and kindness. read more

This has been the very worst experience of buying a car I have ever had in my lifetime. The car wasn't ready on time and the car wasn't clean they didn't put gas in the car.... Now three months later I'm trying to fix a problem with the resist all that they say isn't an option, neither did they put it in the list price of the car, nobody ever calls me back all I ever get is we can't help you we don't care. All of this while asking for referrals at every turn. Do not buy from this dealer they are the very worst. read more

Pictures didn't attach. I have a 2020 Ram 2500 with the factory rear air suspension that I bought new from Young. The truck has a one inch spacer lift under the rear airbag with a bracket that positions the ride height controller as if there was no lift so the airbag will function as stock. The lift kit was installed around 2-4k miles, very soon after I bought it. I brought in in for repair with the air suspension at 16814 miles because of the common one side sitting lower than the other, 2" in my case. This problem occurs over night and dealer couldn't find anything wrong an sent me on my way. IMG_3565.jpg16814 miles.jpgIMG_3566.jpg 2nd time I brought in in for service was at 24985 miles and they attempted to fix with a software update/reprogram. 24985 miles.jpg 3rd time I brought it in for service was at 35113 miles where this dealer said the air bag would not be covered under warranty and that it needed replaced. Since this air bag was just leaking down over night I didn't replace as everything else functioned normally. 35113 miles.jpg35113.1 miles.jpg At around 41000 miles we were on a trip and had the passenger side air bag blow out (huge explosion) causing the rear suspension to ride on the bump stops. we pulled the air compressor fuse and limped the truck back home. Meanwhile while we were on the trip I began calling around to find parts and schedule to have both air bags replaced so everything would new and not have anymore issues. Young diagnosed this at 35113 miles and said the right rear air bag needed replaced. I found parts at Larry H miller, they had one in stock and the other in 3 days but couldn't get me in for 2 weeks. I called Young and the could get me in in 3-4 days but didn't have the part available for a week or so. In order to get my truck on the road asap I purchased parts from one dealership and had the replaced at another BIG MISTAKE!!!!! Here is why. Young Ram is who said my air bags needed replaced so they put new ones on 10/27-28 that I purchased from Larry H Miller. My wife picks up the truck on Friday 10/28 and drive with a single axle trailer (7x14) with a 2 seat UTV on it, maybe 3500 lbs. No problems getting there, but Monday 10/31 both new airbags blow out (huge explosion again) with no trailer behind the truck. Here are the receipts. 41501 miles.jpgAir bag purchase.jpg Now the truck is in Colorado at Prestige Ram and they did a diagnosis and said both rear air bags and compressor need replaced just 3 days later. The truck is still sitting there today because the new total to replace everything is 5k after I just spent $2400.00. Prestige said they cant cover it under warranty. Young said nothing they can do but give me my $400 dollars back. Larry H miller doesn't know what to do either because they supplied the parts. I'm not sure if Young even installed the bags correctly because they demonstrated that by not even bolt them down correctly. Did they over pressurize the system? If there was an air compressor problem they would have caught it then with the scan OR did they cause the air compressor to go out by loose air lines or? I thing Young has a responsibility to take care of this because they blame the 1" lift for causing the original air bag not to be covered under warranty. 2. They never once said that the new air bags warranty would be voided by the lift. 3. I didn't sign anything saying that. 4. They originally diagnosed it and that's what I replaced. 5. They blame the parts that are OE from another dealer. They offered $400 back, really! I'm going to be out $7400 to fix this is how not to take care of your customers. Here is a picture showing missing bolts from the install by Young. Missing hardware.jpeg New blown air bags. New bags blown.jpeg read more

We bought a 2019 Jeep Compass over two months ago from Danny LePelley that he had brought from another Young's dealership that not a single soul thought about inspecting before selling it to us and letting us drive off of their lot. Fortunately, I had enough brains to get the car inspected within two weeks of owning it, and not only were there three totally different tires on it, the wheel hub baring was messed up, along with issues that weren't communicated to us for weeks. We still have not gotten our Jeep back yet and have had little to no contact with anybody who sold it to us or who has "helped" us. Not once have we heard from Danny or gotten an apology from him. 0/10 would not recommend. read more

We has the vehicle all picked.out and ready to buy. Wanted us to agree to a monthly payment, but wouldn't share the actual numbers. Finally the sales manager came in and was so rude we left. I'll never go back. read more

How do you call & leave a message without the phone ringing & quit harrassing me! Young Dodge is the worst, Layton totally lied to me just trying get me to visit their lot. You too Brandon in Morgan, I told you what I wanted & you couldn't find the vehicle & still asking me to drive out of town. This consumer advocate is going to write you up on the internet. Are you calling from California, don't answer that question. you suck! read more

Got pushed and pushed into a half ton truck. I went in for a diesel and they just talked this truck up. Tried to stop the deal and got pushed even harder to purchase it. I was told if I didn't buy it that day I would lose a big cash off incentive. They lied to me. I checked after I left and the sale went for another week!! Now I know why, It has been in the shop three times and is a piece of garbage. And it will be going back in for the same problem again in the next week or so. Will not buy another vehicle from them ever. read more

My Truck was serviced at Young Chrysler Jeep Dodge Ram in Morgan the service was excellent and very great keep up the good work we see you on the next run read more

Colton Wood was very helpful! nice guy!

I have now bought two vehicles from the Young group. One from Young Buick GMC and Young Chrysler Jeep Dodge Ram in Morgan. In my experience of buying cars it is by far the worst. The only reason I bought from Young Chrysler in Morgan is because they were the only ones that had the vans I was looking for. Between not getting what I was told I was getting and getting pushed around on make or breaking deals, to getting one of vans fixed. The shelves that were put in before I bought the van had pierced the vapor line for the gas tank. I still have not been reimbursed for the repairs. This was 5 months ago. The salesman that we dealt with was the only thing that saved the deal. He is no longer at the location in Morgan and I will never buy anything from them even if they are the only ones that have what I am looking for. read more

Colton wood for sure knows what he is talking about. I was having problems with my truck and he got me taking care of. recommend 10/10

I drive from SLC past several Chrysler dealers to have my 300 serviced at Young. It's the only place I'd ever trust my Chrysler.

DO NOT GO HERE! I REPEAT DO NOT GO HERE! My husband values reviews and bases his choices on them. As you can see they have a pretty decent history. My husbands truck is a 2016... hardly EVER driven. (It sits in the garage and is more his baby). It had some recalls/warranty work needed done. So we drive the extra 45 min to a place we thought would be "better". NOPE. He got his truck back the next day with check engine lights and coolant lights going on and off. Turns out when they were doing the warranty work they drained some of his coolant etc etc... SO we make the trip and drive it back up to Morgan. The next day my husband calls and asks what his bill is.... and he gets the run around. After avoiding his question 3 times they give him the total of $1,000. He was expecting a servicing fee. (Nothing even was expected free). We were blindsided. Learn from our mistake and go to a place that is upfront and honest. read more

We go the these guys for all our vehicles. Worth the drive because they have the very best staff, pricing, service, overall hands down the best upfront and ongoing customer service I have ever experienced. We are customers for life. read more

Well lets see where to start. Brett was a very nice salesman and I compliment him for having to put up with me being very angry at this dealership. They rate ZERO stars. I have never had a worse experience while buying a vehicle. I will never return to this dealership. I am still waiting for them to payoff the trade in. Doesn't seem to bother them if they create a late payment situation for me. They say they will look into it an get back to me with the information. But that is total BS. DO NOT even step on this dealerships lot. You will be sorry. read more

I think the most important thing when making big decisions is feeling comfortable and not pressured. That's exactly how we felt at Young's dealership in Morgan. It's worth the drive for helpful friendly service. They really want to help you and do what's best for you. We were never pressured to leave right then with a car nor look at what they wanted us too. They took the time to look at what we wanted. This was definitely a different car dealership experience. Brett was great & he later brought out Adam just to ensure we didn't have any other questions or concerns. Customer service is so important! Their prices are competitive due to location. Easy drive in from Ogden or Layton. We are still in the process of figuring out which vehicle fits out needs. read more

I broke down while passing through Utah (almost in the middle of nowhere) with my 3 dogs and Young Dodge was the closest dealership near me. After being towed to Young Dodge, Dalton and Ashlie went out of their way to make sure I was well taken care of. Best customer service hands down. Whether you're getting serviced or buying a new vehicle, I highly recommend Young Dodge and make sure to see Ashlie or Dalton. read more

Our truck broke down on the move to Colorado and Dalton and Ashlie not only helped us with getting the truck into shop they also made sure our trailer was taken care of. To top it all off they made sure we got to our hotel safely and due to our 3 dogs we had with us and truck in the shop getting a ride to our hotel was a challenge until then took care of it for us. read more

Talked over phone, via text and email. Had True Car price, they beat it. Got them to agree to a price in an email in writing before I drove an hour to get the Ram 1500. Took it for a spin, gave them all credit info and due to covid said i don't want to wait inside and had to do something you have my credit, drivers license insurance let's handle this and I'll be back to get truck later. Then i get a text where they came back with a number that was $2000 more than agreed upon in writing, but also they wanted an additional $1688 in tint, theft rebate, tire protection etc they added, that they said the person who quoted probably didn't know this was already added on the truck. Got the salesperson Brayden to understand the sales price error but can't do anything about the accessories. Now i didn't trust anything...I said fine put in writing our agreed price (not the $2k extra) and then we can discuss accessories. He came back with an additional $500 rebate I didn't qualify for but they could give me. This was actually higher than my true car price and their price listen on their web site. What a waste of time. read more

If I could give them zero stars I would! We contacted them to make a deal for a NEW truck, so they didn't even have to try to get us to come in. Before making a deal with them, they were absolutely wonderful, but once we signed the contract to purchase the truck they have been horrible. We told them we needed the truck ASAP for an upcoming trip, they said it would be ready to pick up the following Monday, well today is Thursday and we still don't have it. Last night I expressly asked our dealer (Brett Townsend) if it was going to be ready today, and he assured me it would be. Wouldn't you know it, Thursday came, my husband took half a day off work to pick up his truck today and we just got a text from Brett that the truck won't be ready for another day. This is absolutely ridiculous, we paid over 50k for a brand new truck that we NEED today and we can't even get it. So we are truckless and they have our money. I will NEVER, EVER again buy from them. Such a shame because our family buys a new truck every other year, but we will be going to a different dealer from now on. read more