I've had the misfortune to require repair work on two cars over the last two summers. Based on…read moreConcord Auto Body Shop's reputation we took our Jeep Grand Cherokee for an estimate last summer and were hoping to have it scheduled for repair while we were away for a 2 week summer vacation out west. Concord Auto Body was extremely busy, but Pete was very accomodating and said he could fit us in while we were away on vacation. We were kept informed on the progress and any additional potential work while we were gone. While still away we were informed that the car was ready and we could pick it up when we returned. The Jeep looked perfect when we arrived to pick it up. The car was also immaculately cleaned which was a bit unexpected. Considering we have two young kids it was a very nice sight to see the car look brand new on the inside and out! In June of this year we had to take my BMW 3 series in for a minor scrape on the front left fender/bumper area. I was dreading the potential cost of this one because a family member had scraped the car with his car and we were not handling through insurance. I feared the worst in terms of damage cost even though the damage didn't look "that bad". Again, we arrived at Concord Auto Body on the verge of a trip to the Delaware coast for a week and were hoping we could get fit in while we were gone. Pete, again was extremely accomodating and said they would fit us in. He gave us an extensive review of what would need to be done to fix the damage including several potential addtional significant costs that might be incurred depending on what was found underneath the bumper and the various sensor for park distance, etc. We were again kept informed throughout from the call a week in advance of our drop off as a friendly reminder and during our trip to inform us what was done and when the car would be ready for pick up. Upon our return yesterday, the car was sitting there waiting for us. The car looked perfect like it just came off the show room floor of the dealership. Pete and the crew inside were extremely friendly and we joked around about how my Dad still wouldn't be invited over for Thanksgiving for damaging my car. As I got into the car, I was again floored by how clean the car was on the inside as well as the perfect fix on the outside. I genuinely felt like I was driving a brand new car again! Thanks Pete and everyone at Concord Auto Body Shop. You do fantastic work! I hope I never have to see you again, but if I'm in need of repair work in the future, I will definitely be seeing you!

Great customer service and such quality end product…read more Larry and the team worked with my schedule to complete the job so I did not have to rent a car

Excellent company! Great to work with. Took time to go through the work. Communicated throughout…read more Used quality OEM parts and did a phenomenal job. They have made my GMC Yukon Denali and Toyota RAV4 look brand new again. Clean straight lines. Everything matched up. Finish paint looks perfect!

I've brought several vehicles to Darren at Copperhead and he's always delivered an excellent…read moreexperience. Honest, fair, quality work done promptly. Most recently I had someone hit my car in a parking lot and had to get it repaired within a week. Darren worked with me and the person that hit me to get it done for a fair price within a week! Detailing to match paint made it look even better than before! I won't take a vehicle anywhere else for body work.

Advise not to go here. No character and dishonest. Found money missing from my car. Hope this…read morereview advises you to go elsewhere.

Absolutely no follow up from the technician handling my case. I had to make all the calls to push…read moreto find out about my car. Even when they promised to call me and give me an update they didn't. Still waiting to hear back from them.

Lance and his crew are exceptional in the care they take to restore damaged cars, They recently…read morecompleted an over $12,000 insurance claim for my 2020 Volvo. The finished car looks almost new again. They detailed and cleaned it inside and out. To make certain that all safety devices were functioning, they called in a Volvo specialist. All this was done with exceptional professionalism and communication. I was dealt with this business for over 20 years and they always exceed my expectations. I only regret that it takes an accident to do business with them.

The team at Caliber Collision is helpful and efficient. Each person I've met there is willing to…read moretake the time and explain vehicle repairs and options. I know little to nothing about cars, so I find this truly helpful. I first went there in September of 2019 as I was in a minor collision. They were able to get my car in that day for an appraisal and begin work. My technician regularly called and checked in during the repair process, so I was never left wondering about my car's status. My spouse and my parents have also used Caliber Collision this past year and all of us have had positive experiences across the board. I went back today for a scratch on my back bumper, and the technician helped me out on the spot. I was in and out in 15 minutes, and my bumper looks brand new. Amazing service!

These saggymasters are the best. My car was hit and I was devastated however The lead saggymaster…read morewas very happy to repair the vehicle to near perfect specifications of the manufacturer. Guess what The Ultimate Saggymaster made a special appearance handed me the keys

This Location is the worst place for anyone to take your car for bodywork. on January 17, 2024. I…read moredropped my Toyota Avalon off for body repair and everything goes through my insurance company. I submitted the quotation and other informations to Patric. He promised me that the work would take four weeks to complete. My insurance got me a rental for only four weeks due to my policy. But unfortunately they didn't meet up with their promise. I called them many times to be sure if my car would be ready before the time frame for my rental because I don't have other means to move around. They kept giving false promises. The rental company messaged me to remind me about my rental agreement. I went to this office on west Chester to talk about my car and also have idea when is going to ready for pick up. Four weeks is gone already and yet they don't have clue about when the car would be ready. Now I discuss with them if they can help to extend my rental time since they can't meet up with the time. They told me that whenever situation like this happens they always help to pay for extra days and they will reach out to the rental company to let them know also with the co-operate office. Three days later I returned the car because I'm not comfortable with the situation of things. I don't really trust them if they are going to pay for extra time or not because I don't have money to handle that. After a week later they call me that my car is ready for pick up. I went ahead to pay my deductible and get my car. Unfortunately when I picked up my car the car doesn't look the same. The passenger side door is not closed tightly and it showing on dashboard. So when I moved the car it would make a noise like the door is open. I called the office to complained about it and the so call manager Meggei tried to tell me that my car door is broken before handing over to them. I was very upset about that claim. Meanwhile her body language and the way she speaks to me sometimes tells who she is. Maybe because of my color or the way I sound. Well they have no choice than to fixed the door properly even though they refuse to pay for extra three days for my rental. Very terrible service and bad customer experience.

Standen did phenomenal repairs to my 12-year-old car, which now looks showroom new. Don is quite…read morecongenial and so easy to work with. Quick service with precise attention to details, right down to the double pinstripe! Standen Collision is indeed a Chester County gem!

Don treats you like your the most important customer he has. Besides great work, great pricing,…read morethey are just proffesional. My Accura looked as good as new.

Brandywine Coach Works of West Chester is fabulous to work with! They are quick, courteous and do…read morequality work! I highly recommend using them. I have used them multiple times and couldn't be happier!

What a great place to take your car. My car was in for a water leak and some damages the water leak…read morecaused. Brandywine Coach works along with the adjuster and the staff there were extremely helpful and very professional. They did an excellent job and my car was even detailed. I would highly recommend anyone who needs auto bodywork to take their vehicle to Brandywine Coach works they do excellent work. To the staff at Brandywine Coach works thank you very much for your great diagnostic work and repairs to my Honda. Happy holidays and best wishes to the entire staff thank you !

Very accommodating, quality workmanship, fair prices, fantastic customer service…read more Happened to stop by this place after finding it on Yelp when a nearby business was taking too long to send us a quote for a bumper repair. I stopped by for a quote, and from the start, J.T. was very transparent with us and told us that pricing would depend on how perfect we wanted the damage to look after the fix. He gave us a very fair price for an intermediate fix, which we decided to go with. Later on, we got a phone call that the fix was quicker than they thought, and they were knocking the price down even further. It's hard to come by this kind of honesty. Also, had a great conversation with the owner of the business about a modified Jeep he gave me a ride in to a rental car place. Would definitely love to give more business to this place. Very impressed.

Excellent service at a great price! Friendly professional staff. They explained everything that…read moreneeds to be done to the car if you are bringing it in with a problem. Otherwise they complete the oil change and inspection in a timely way. I recommend Dave's Auto to all my friends. Sincerely Anne. S