Good selections, very helpful employees, good prices. I love that they carry Levi, Jessica Lopez, &…read moreVera Wang+!other designers, plus a very decent shoe selection

I used to love Kohls but they recently changed. Now instead of having a curtesy counter for…read moreexchanges and pickups you have to stand in a checkout line a mile long because everything is done at the checkout this is extremely inefficient. I don't know who decided this was a good idea. It is not!!!

I stopped in here while visiting my Grandma. The girl working was really nice, and the clothes are…read moresuper cute. I'm kind of sad that I didn't try anything on (although I did buy a ring) since all the clothes were really nice. I was tired from a whole day of shopping elsewhere. Next time I go back to visit I'll definitely be stopping by to try on the clothes.

Loved this boutique.. only good store in the area. Found many great cute things and prices were…read moregood. Trendy but confortable clothes.. and the salesgirl was very helpful.

The place is kind of a mess. There is no organization that is evident other than bridal in the back…read moreand all other formal dresses everywhere else all mixed together. Maybe they are still getting organized in the new location. Hopefully it will come together someday!

They were absolutely amazing with helping me find my prom dress! They were there to help at all…read moretimes and gave really good genuine views on which dresses and color! They started out askin all types of questions to get the best dress for me like the colors I liked and disliked, the style I wanted, corset or zipped, ect! Their dresses and jewelry are really beautiful and they have a wide verity! They even tell you if someone from your school has the dress in the same or different color and just all together make you feel welcomed and valued!

Brought in items and have something missing. Would not recommend this store to anyone and if you do…read morego there make sure you take inventory. The items that were missing were small. Not a trustworthy store!!!

I love going here and getting purses and clothes! there selection changes so fast and staff is…read morebeyond friendly! Alex helped me last time I was there and she rocks!!! I picked up a purse she wanted to get but I was faster

I made an online order a few weeks back, last Friday i called to check on it, they told me it was…read moreready for pickup. I let them know I'd be in to pick it up on Monday(today). They say its not a problem, so, today I drive down to the store, only to find my order was canceled and returned on Saturday. Their only response is that I must have talked to a new person, and that there's nothing they can do.

I'm writing to share my recent experience. While being there, I was assisted by an employee I…read morehadn't seen before; she may be newish. Unfortunately, her demeanor during the interaction was less than professional. She appeared impatient in helping me, which made the experience uncomfortable. What stood out to me even more was the noticeable shift in her attitude when another person approached the register; she suddenly became friendly and upbeat. This inconsistency felt disingenuous and disappointing, especially in a customer-facing role. I value good customer service and wanted to bring this to your attention in the hopes that it will be addressed. I believe every customer deserves to be treated with the same courtesy and respect. which she seemed old enough to know better.

I grew up in Muskegon so sucks going here today and just feeling not welcomed. Was told I couldn't…read moreuse the bathroom because they closed in 15-20 mins even though I was shopping in the store for over 40 mins. Felt rushed by catty girls, overall not pleased by the service. Store is clean and stocked as always, but disappointed in how I felt today. Was in around 6PM on 6/15.

A while back I got behind on my bill due to a major medical issue. A representative from Maurices…read morecalled me and we made payment arrangements. He assured me that the bill would be paid in full after the payment arrangements were made. I did my part I paid every monthly payment until it was paid off I thought, a few months later I get a bill for over $300. I have not charged anything . Apparently his math was off... not my fault. I am a senior citizen who is now disabled due to my medical issue. You will not receive a dime from me. Maybe your representative needs to go back to school.

I love Maurice's style and the prices. The customer service is usually awesome! The only complaint…read moreI have is most of the time there is only one employee working. This does not allow the employee to greet each customer (which is one of my favorite parts of this store, greeting you with a smile and a hello), help the customer with finding products or attending customers in other ways. I like the personal touch Maurice's gives customers with the dressing rooms. However, when there is only one employee working alone, this means you must come out of the dressing room each time if you want a different size or color. It would be nice to have an employee "check in" with you to see if you need anything else. Overall though, a great place to shop!

Went into this Journeys and the employee was great. Her name was Stormy and when they didn't have…read morethe shoes I was looking for she brought out others she thought I would like and they worked great! She was fun and was joking with me the whole time and made me feel very welcomed.

Went in looking for a Christmas gift the other night and instead of finding people to help me I…read morewalked in on the entire staff on their phones, talking and laughing like it was a party and a boy wearing clothes from the store. I step in and step right out. Cannot believe the store manager would let the staff act so crazy and there was other customers in the store shopping and no one was being talked too. The workers from what I saw was a taller women with brown curly hair and glass with a young tall boy. Went to the other mall because the Muskegon lakes mall have employees that act crazy and careless just like the journeys staff.