Vicki and her staff are professional and genuine. The nurse that did my triage was friendly and…read moremade me feel comfortable before Vicki came into the room. Vicki was extremely clear and concise with her explanations and attentive to my questions and concerns. She explained all medical steps clearly and asked multiple questions that I feel most doctors don't. I have been to a few doctors here in the austin area and most practices are like hamsters on a wheel. You always feel like your shoved in a room and have to wait longer than the time actually spent with the doctor. If your looking for a comfortable and professional family practice Neighborhood Family Health has you covered. Oh, and lastly I absolutely loved the music playing! Good jams, great people and I highly recommend!

Very pleased with my first visit. Michelle was very helpful & efficient. Viki was easy to talk to,…read moreinformed me of some tests to consider, and answered all my questions & addressed my health concerns. I'm thrilled to find such a caring & compassionate medical home.

I have been coming to Nicole for over three years now. It was shortly after my hospital visit for…read morediabetes. First I was concerned she wasn't a doctor. That changed immediately after meeting her. She is very knowledgeable, listens well, and tells you the truth. I got along great with her. It helps to have someone laugh with you and she does. She is never too busy to take a call if you have a worry. I highly recommend her to anyone. But hope she doesn't get too busy

This woman is such a wonderful GP! I wish I could give her more stars. I always get the feeling…read morethat she sees me as a whole person--not a moron to pat on the head or a means of getting to some big pharma golf tournament or something. I've never been surprised by a costly prescription from her. I don't get the impression she's in this for the money, but instead, sees patients because she cares about people and their health. I made my husband see her when he had a nasty bout of bronchitis this year. My hubby's one of those guys who never does what doctors tell him and has to be nearly dying before he'll even go see one. I don't know how she did it, but he actually listened to her! He actually finished his meds! Amazing! I hesitate to mention this, but she's also extremely attractive. Her picture on CPPA website doesn't do her justice. I'm only adding this because because my jaw nearly dropped when she walked in. Don't let that scare you, though, because she isn't one of those cold or fluffy beautiful people--she's extremely kind and really knows her stuff. If you're looking for a GP, I can't recommend her highly enough. She's a treasure!

I'm extremely disappointed in this practice. I had many wonderful years in the care of Jennifer and…read morewhen my situation became worse, I made the decision to try another practitioner to see if I could get my mental health back on track. Fast forward a year and a half, I am attempting to apply for disability benefits due to almost two years of not being able to find work. Jennifer and/or her office staff adamantly refused to send ANY of my medical records to DDS. Even after contacting them multiple times requesting they send the records. Again, I really enjoyed my time with Jennifer but it seems like maybe they don't have your best interest at heart. I've been denied for a second time due to Jennifer and her staff not sending in my records. I'm so disappointed in the whole situation and hope future patients have a better experience.

I've seen 3 doctors before but they never could figure me out. JBG not only understands me but…read moregenuinely cares! She has finally gotten my diagnosis and medication where it needs to be for me to thrive. She's worked with me for years as we both communicate openly and she always asks the right questions. Her patience, ability to explain the processes and reasoning behind behaviors, medications and any further treatment has been above par. I feel safe, seen, heard and taken care of under. She is an enormous amount of knowledge to tap into as she has helped me understand facets of being a mom as well as an ADHD and PTSD patient. I strongly recommend!

Dr Sharp is the best. She really listens and spends as much time as you need. I feel heard and…read moregiven options for my childs care.

We love North Austin Pediatrics and have had the best experience with Dr. Baine, our nurse, and all…read morethe office staff. They always accommodate us when we have a sick kiddo, reassure us, follow through, etc. even the times we've had to call the on-call physician on a weekend evening when we were traveling out of state. We've referred the office to our family and friends. It's at a great convenient location. They do a great job educating us, encouraging us, and respecting our choices. It's a smooth running professional business. They are very considerate about the check in process, timing of newborn appointments, etc. Thank you for all you do!

I had to bring my teenaged daughter after some complications from anesthesia (not performed by Dr…read moreShaw). The staff put us at ease from our first contact. The surroundings were calming. Heather, Dr Shaw, and our nurse (can't believe I can't remember her name) made sure my daughter understood what was happening and what to do. She was able to sleep after that visit. I've been to other urology practices in other cities and this one is by far the best I've experienced.

TO DR. SHAW, TO YOUR INVESTORS, OTHER OWNERS, AND TO YOUR POTENTIAL PATIENTS…read more You all are using bad business practices. I UNDERSTAND THE SURGERIES GO WRONG. BUT IT WAS MORE THAN THAT. Training moment for you all, please read. Hopefully other people can avoid this scenario. Do not use this urologist, go anywhere but here. Nothing but problems. 1. Dr. Shaw gave me a vasectomy and several days later I had a giant lump on the right side. Went back several times over the next few months to see him and only saw his associates who gave me round of antibiotics, three rounds in a row before addressing any of the problems. I would request to see him on the phone they would say yes it's with him and it would just be another person who's never seen me before. The last visit I had was with a woman who actually shot me straight and said this is not normal and did not want to give me a fourth round of antibiotics. 2. After these multiple visits request requesting him but getting a nurse or associate I Literally had to stand in the office and demand to see him, they pulled me aside because I was being a squeaky wheel demanding to see the surgeon who bought my operation. Hence, I finally got to see Dr. Shaw directly after months and months of pain and suffering . 3. He told me that he no longer uses the technique that he used on me for this very reason, he could fix it, but it's a surgery and he has to put me under and my insurance would not cover it. He also agreed he would not bill me for that appointment. He looked in my eyes, shook my hand and told me he would not bill me. 4. Months and months later I get a bill for that visit from Dr. Shaw's office. Today I called and when I questioned it, they said they would take the co-pay off and I asked if I should call my insurance agency so they can take the entire visit off as discussed. The associate at Dr. Shaw's office hung up on me. They are trying to cover their tracks on a false bill in over billing situation She then handed me over to the practice manager. Large lump is still here and I've seen another urologist to see about taking care of it. I do not recommend using Dr. Shaw because of his inability to see a patient directly after a surgery when something went wrong. I had to stand my ground and demand to see him before he would. Then he made false promises and build me in my insurance anyway. If I personally would rate him as a surgeon, I would say one star because he botched mine, but I'm sure some things go wrong. The true one star situation here is a lack of ability to address the problem, when he did address the problem he made false promises, The manager said she would call me back in three days. I'll have another post on this in three days to see if this was taken care of. I'm also contacting my insurance agency to report an over billing statement. Dr. Shaw, hello from Travis hope you see this and I'm sure you remember me. Again, the one star is not because you botched my surgery. It's because of lack of the ability to own up to it, are you going through three rounds of antibiotics for something? That's not an infection, me having to stand in front of your office and demand to see you before I could see you again, and then making false promises to me afterwards. You looked me directly into my eyes and shook my hand and made me false promises. This is on you, Dr. Shaw. I'm sure you're a good surgeon and this is not the standards of your operation. I hope this is a training moment to make your process better.

Awesome nurses and great support for my mother. The dr. Is very experienced with elderly care with…read morehis psychiatric background.

They were very unresponsive when my father was trying to have a medication called in for treatment…read morefor Covid. He is 90 years old and has multiple myeloma. He wanted to start on an antiviral so that he wouldn't end up having a severe outcome or end up in the hospital. They didn't bother to call back, they just said the normal Nurse Practitioner only works Monday and Tuesday, and nobody else was available. They said they wouldn't be able to see him for 3 days. When I called to find out the reason for lack of response, the director said that they couldn't call in an antiviral for Covid, because it doesn't exist. If they were up-to-date on treatments for Covid, they would know that Paxlovid, an antiviral for Covid, received an emergency use authorization a couple of months ago. In studies, it prevented serious illness/hospitalization up to 80% of the time. We ended up having to go to the ER just so he could receive the antiviral medication that this clinic claims doesn't exist. He'll be changing doctors soon. This group makes their money by visiting patients when they aren't really sick (in independent living apartments), but are nowhere to be found when a patient actually requires care.

Dr. Campaigne is a caring, compassionate doctor who makes you feel safe and welcome as soon as you…read morewalk in the door. She clearly is patient driven and cares exponentially about her patients comfort. I highly recommend all women seeing Dr. Campaigne

Dr. Andrea Campaigne seems to have a fantastic bedside manner, which is why I was happy she was on…read morecall when I was induced. She performed a c-section on me on 9/12/2009 at St. David's Women's Center of Texas. During that procedure, she left a piece of placenta inside of me the size of a golf ball. For the next three months, I bled heavily and cramped so hard I could not walk. I called her office weekly to report what was happening. She would only see me sporadically, and would only say "every woman heals at her own pace" and "this often happens with first time moms. It's normal" in the most condescending of tones. During this time, she never physically examined me and refused to perform an ultrasound, even when the machine was in the room. In early December 2009, my period hadn't "normalized," so she gave me medication to bring on a period. This made the bleeding and cramping even worse. Finally, hemorrhaging, the placenta detached and came out of me while I was at home alone with my infant. I called Campaigne's office and was told to bring in the sample, which I did. When she saw it, she said (again condescendingly) it was probably a clot and denied it could be a piece of placenta because "I cleaned you out with my own two hands." She sent me home. Only when the pathology report came back over a week later did I receive an urgent call from Campaigne herself telling me that the sample was indeed "retained products of conception" - a large piece of placenta. By then, my bleeding had stopped. I was weak. I was unable to successfully produce breastmilk because my body thought I was still pregnant b/c of the placenta... for three months after delivery. I had what I thought was severe postpartum anxiety with panic disorder. It was PTSD. My health has never been the same. The physical insult was so severe, it set off a string of infections and autoimmune/neuroimmune responses. Do not be taken in by her seemingly lovely bedside manner. NEVER allow Andrea Campaign to perform surgery on you. I am not the only one.

You will NEVER find anyone more invested in you than Dr. Miller. You walk in and you instantly feel…read morea sense of calm. I have been with Dr. Miller since May of 2017. I have never felt more cared for and heard in my entire 47yrs of life. She offers a variety of care. She goes beyond just your physical care, she is invested in your mental well-being too! Her team and office staff are dedicated to making you feel comfortable! She has a snack place in case you missed lunch! She even offers a variety of beverages to wash it down with! The whole team is amazing... I want to put beautiful college educated words here, but they haven't created the language to express how amazing I feel with Dr. Miller, Her P.A. Hope Brent, her Office staff Maria and Kristy. I LOVE this practice and everything that makes it beautiful. P.s. it's definitely the people that make it beautiful.

This is my first experience with a concierge medical service, and I'm not sure I can ever go back…read moreto a "regular" medical practice again. Joining Premier Health has truly been a life changer for me, literally. Dr. Miller and Hope have truly been a revelation for me. Their availability and communication is unlike anything I've ever seen from a doctor before. As long as I'm in Austin, I'm with Premier for life.