My name is Angie C. I called and left a message on Juily 3rd. Day before Fourth of July. Mina,…read morethe owner called me back and spoke to me about the complicated tax situation I found myself in. Question after question Mina asked me. Mina did not RUSH me in the afternoon on July 3rd. She cares about her client. She cares about the quality of service she provides. Mina's standard of quality is high. I highly recommend Mina!

Mina in the Santa Monica office was very knowledgeable, patient, and kind in guiding me on the tax…read moreimplications for setting up my new business. I appreciate the fact that she was also able to provide guidance on tax matters for both California and Arizona, where my target customers are operating. I would highly recommend her service to small business owners like myself.

Robert is an excellent CPA. I recommend him to everyone. I've worked with a number of CPAs both…read morepersonally and professionally, and Robert really stands out. He prepares returns quickly and is incredibly responsive whenever I have questions. His professionalism, promptness, and attention to detail make the entire process smooth and stress free. I'm very grateful to have found him and highly recommend his services.

Robert has done it again, he is the #1 CPA this side of the Mississippi! He gets all tax returns…read moreprepared in a timely manner and more importantly, mistake free. He responds to all inquiries. He'll even reach out to ensure all documents required are there. Robert's professionalism, price, knowledge, and execution as a CPA are what taxpayers deserve. Appreciate you, Robert.

I've worked with Ryan Gomez the past 5+ years from when I was entering the workforce to now being…read morewell underway in my career. He is responsive, knowledgeable, and able to map personal goals to financial milestones. Highly recommend and I look forward to continuing working with Ryan.

Ryan Gomez does a great job walking you through the options available and maintains contact to…read moreensure the financial plans set in motion continue to service your long and short term goals. Very personable and knowledgable.

Samuel has been awesome for the last five years helping with LLC and personal taxes…read moreVery professional beautiful Penthouse's office great sense of humor Thank you:)

The quality needs improvement. I would pay more to have the original one back. I get that…read moreeverything is more expensive but I would rather pay more than buy cheap junk.

Every year, tax season turns into a full-blown family group chat meltdown. My parents aren't…read moretech-savvy, patience is not in their vocabulary, and with my mom's disability, the whole process becomes overwhelming fast. So naturally, everything gets shipped off to me like I'm some kind of IRS whisperer. This year though? GAME. CHANGER. From the moment I called, Yvonne answered like a ray of calm sunshine, friendly, patient, and not at all phased by my "help, I'm doing my parents' taxes and I need adult supervision" energy. Then Liz followed up like the organized queen she is, making sure I had every document lined up (honestly, better than I've ever had my life together). And then... Andrea. The CEO herself. ICONIC. Not only did she walk me through everything like a pro, she broke things down in a way that didn't make me feel like I needed a finance degree to understand it. We talked strategy, future planning, and somehow--SOMEHOW--she got my parents the biggest return they've ever had. I'm still not over it. What used to be the most stressful time of year turned into one of the easiest, smoothest experiences ever. My parents are happy, I'm stress-free, and we've officially become those people who won't shut up about their tax office. 10/10. Would trust them with my sanity again.

Andrea has been helping me with my taxes for years now. She's super communicative, and made this…read morehuge stressful time a breeze. I no longer fear tax season every year--her help takes a huge weight off my back! Thank you!!!!

Amazing experience. Sam has a great team! I highly recommend them!…read moreI always feel nervous around tax time, but here, i know all im in good hands!

Sam was incredible! He helped me file my tax return in record time and made the whole process super…read moreeasy. He's fast, professional, and charges a very reasonable rate. I really appreciated how responsive and clear he was throughout - highly recommend working with him!

Alla, my Tax Pro, was awesome. The receptionist (Jackie, I think? apologies if I'm wrong!) was also…read morean absolute angel, everyone at THIS location was amazing. Super helpful, super kind, super informative, awesome people skills, etc. Do NOT let the nasty trolls at the Venice location, further south down Lincoln Blvd. scare you away from using H&R Block. Stay in Santa Monica, north of the 10 freeway, and you'll have a completely different experience.

I spoke to a tax person named Allah at H & R Block in Santa Monica on Lincoln boulevard and she was…read morethe worst communicator and just so unprofessional. I had a phone consultation with her to see how much my taxes would cost to have done and told her as an independent contractor how many 1099s I had so she could give me a price when she added the details onto the computer. She said she needed to call me back and she would leave me the price on my voicemail if she didn't catch me in person. So she called me back and the message said that the estimate cost of my taxes would be $200 that she left on my voicemail. I called back to their office and asked Amber the clerk if Allah could email me a estimate of the $200 that she gave me on the phone. I thought to myself in my head that if it was a little bit more even $250-$300 that it would be okay, if it went a Little over the estimate. The front desk clerk Amber came back to me and said that Allah said that it would be between $400 and $500 for my taxes to have them done. I told her that I Specifically had talked to Allah and have a voice message that it would be an estimate of $200 maybe a little bit more. Alllah went back on her word and was a Horrible communicator and maybe just said $200 in order for me to get into the office there and then they would have charged me more. She told me she never said that it was $200 and I said I have your voicemail I've listened to it a couple of times. I told them to cancel my appointment. And by the way, she had gotten that estimate of $200 for ONE 1099 form. I found out with my later conversation with her. I Specifically given her Three 1099 forms of the information that I had in order for her to get the right financial information from the computer. Allah doesn't even know how to communicate. Why is she even in this business if she doesn't know how to speak to people and give them the clarification they need and be a professional?

Taxes are one of those things in life that are unfortunate but unavoidable…read more That doesn't mean you should make assessing and paying your taxes any more painful of a process than necessary. My situation changed seemingly overnight and I needed someone who not only knew what they were doing but they were actually a decent human being and responsive. I had lots of tax related questions to figure out. PACIFIC TAXES & INVESTMENTS, under Jai's guidance, helped me immensely in a year where I was beyond stressed. He's knowledgeable, reliable and extremely helpful. And helped saved me money wherever possible! It's a relief to be able to count on someone as talented and valuable as Jai. Highest recommendation for PACIFIC TAXES & INVESTMENTS. You will be glad you made a change.

Jai helped with correcting my tax submittals after another tax preparer falsified information in an…read moreattempt to get larger sums back. The result was a mess and I was left dealing with the fallout for those actions. Jai heard everything and worked to ensure that my taxes would be correctly adjusted so I wouldn't experience any of the consequences for actions done by another. He was responsive, worked around scheduling, and understood that I didn't make a lot, so he took a decrease to ensure I was satisfied. Needless to say, I will be going to him in the future for anything tax related.

Veronica might be great but her team is awful!…read more I have talked to several others that have done business with this company and are very unhappy. I wish I spoke to them first :( Specially very displeased with the staff and their lack of knowledge in the space. For your sake, pick another company to work with. You will be very happy you didn't interact with these very unprofessional bunch of people.

Vanessa has been an invaluable asset to our startup. She joined us before we even had an office…read morespace, I think we first met her in a cafe, and has helped streamline our accounting, payroll, and financial organization. Most of all I have appreciated her attention to detail and patience with us as we've grown. I would highly recommend Kruze consulting to any business who needs a trustworthy and reliable accountant.

This company is AWESOME!! Got my taxes squared away with…read moreFeds and state. With no PAIN!!! Best phone call I have ever made. They took care of me start to finish. THIS IS THE COMPANY TO CALL IF YOUR HAVING TAX CONCERNS!!!

Overall bad experience. I was highly pressured into leaving a 5 star review when I first them…read more Tania is sweet. Mo is nice. But Andy.. oh boy he is very high strung and gets upset when you dont buy into all the insurance stuff they try and sell. I left after a few months. I am now worried they will try to hinder my business because of this review. But others need to be aware.