Pollywog Auto was fantastic! They got me a great deal on my brake replacement and took care of my…read moreoil change without breaking the bank. Their communication was excellent from start to finish, and everyone was professional, honest, and easy to work with. It's hard to find a shop you can trust, but Pollywog Auto has definitely earned my business. Highly recommend!

Labor quote and pricing was extremely reasonable. Work was great. Found him quite knowledgeable,…read moreand look forward to returning, and giving him more business in the future, and recommending other clients.

Great People! Good price for the rims and tires. Service was fast and reliable. I was in and out…read morewithin an hour. Best price in town! Definitely recommend! Thank you WeB!

Communication and customer service istop tier ! Love that they have the option to use snap finance…read morethat helped a lot ! Love my new tires that were order for me. Definitely recommend ace tires !!!

We broke down on the side of the road and were towed to this location based on the tow truck…read moredriver's recommendation. The staff repaired everything within three hours and were back on the road. The repairs got us back home as well. Would not like to meet like that again but grateful for repair shops like this one.

2 weeks ago New If I…read morecould give zero stars I would. We took our car here with it's check engine light on to be diagnosed. We were told by the shop that it needed a simple oil sensor replacement which they did. As soon as we left the shop and drove just a mile the engine began to tremble and the car is now making a horrible squealing noise. We immediately brought the car back to them. They began looking at the car again and told us that the car had little to no oil in it and they they didn't touch anything except for the sensor. Immediately they were defensive. How does the car come back in worse condition is my question. I truly feel like we flushed money down the toilet and now we are having to have our vehicle towed to the dealership. Thanks for nothing. Can't trust them at all. Additional response: No we were not informed of there being no oil to begin with. What kind of repair shop would receive a vehicle with no oil, tell the customer there's no oil and miss a perfect opportunity to up sell for an oil change and then return said vehicle with no oil for the customer to drive off? Make that make sense! You guys are a joke.

Got a flat tire and swung into this location. The costumer…read moreservice was OUTSTANDING! They rotated my tires, fixed my flat and didn't charge me a cent. wonderful crew! Thank you

I would like to thank Daniel for answering the phone and my few questions that I had before I came…read morein I would like to thank Devlin and his crew for being superior at their jobs, very caring group of men that I've met at this location and it will not be the last time I go here. Turns out one of my rims had a significant dent in it that I was unaware of and I was shown the issue before being offered a replacement rim. It was a pleasure to see how much they enjoyed their job and they had infectious camaraderie all within the company, thank you again Gentlemen, you made my day!

One week ago my car engine was cranking and couldn't start up when I was planning to go outside. So…read moreI called these guys. I respect the job they have done, but I don't think they are very professional. they forgot to screw the spark plug bolt back, didn't even screw back the engine air pipes after no more than 30 min diagnosis, and I said that I tried to replace the spark plugs before, then they only tested the spark plugs and did a compression pressure testing, other than that no more testing, then they charge me $200, and told me that I need to replace the whole engine. This makes me not feel good. car is not fixed, the root reason is not sure, and need to spend more money and time on it to find out the root causes of why it can't start up. But still thanks for coming.

My car was having issues starting. Austin came out and had the issue diagnosed within a few moments…read moreand provided a repair quote for me right there on the spot. Best value in the greater Killeen / Cove / Heights area for mechanical support!

Place is great I needed my coolant thermostat replaced placed i was quoted $600, $700 even $1400…read morethankfully they got me for $300 that was with part included too

Don't go to this place! It's a complete rip off. The fat guy that works there is a complete jerk…read more He started cursing at me just because I told him he was making up things not to pass my vehicle. I have owned the same vehicle for 5 years, it had tinted windows when I purchased it. I have never been pulled over for the windows. It has always passed inspection with no problem. This guy tells me I have to remove my tint and replace wiper blades that were replaced 6 months ago. If I was the owner of this place there is no way I would have a guy like this representing my business. He is a miserable human being that takes out his frustrations on paying customers. I guess he thought I was a gullible female that was gonna pay him to remove my tint and change wiper blades. I don't think it's a good idea for repair shops to be inspection stations as well. They use the service as a way to get more business for themselves by fabricating issues that are BS in hopes of making more money. Worst experience ever.

Great business, my son had a minor accident. He is active duty Army. These guys where great!…read morecommunication, work and overall outstanding to work with. I would highly recommend them and will use them in the future for any auto body repair.

Awful customer service! Super rude and unprofessional employees. Protect your car from them and…read morechoose anyone else

the worst car shop to go get your car fixed. the owner is lazy and he overcharges a lot .. the guys…read morehe has working for him has messed up my car placing a hole in my alternator and it takes over a month to get your car back. horrible place

This has been my mechanic since my first vehicle when I was 16 years old. I'm 33 now and have never…read morebeen let down. he is affordable, reliable and trustworthy.