Everything, rented a suit for my son from the Fairfield store for a wedding. The person who…read moremeasured him got the slacks 4 inches too short. I had to drive 40 minutes 3 separate times to pick up and the fixed slacks, and twice was told they weren't in yet. The third time they said the pants were on a truck in Pennsylvania. They agreed to deliver them to a location near my home the day of the rehearsal. When they arrived they were still too short and needed to be pressed. Never again

They helped my son buy a new suit, shirt, tie and shoes in an hour. They had it tailored on the…read morespot. Amazing service and saved the day!

I wanted to send a quick note to thank you and David for the save on Friday…read more At approximately 5:23, with a tie emergency and my daughter's bat mitzvah celebration just 37 minutes away, I was stuck in a photo session and couldn't leave. I sent over a quick photo of myself in my current dress jacket and collared shirt, without a tie, and was transferred to David. I explained the situation, he sent me a photograph of options, I selected one, and he arranged delivery on his way home. By 5:45, I was wearing a smart Eton tie and everyone was pleased. That kind of responsiveness, judgment, and service says a great deal about Richard Mitchell and the whole team. When I get a picture from the photographer, Jaime, I'll send it along. With thanks, Miles Miles Spencer Reflekta.ai | Co-Founder / CEO

Not much to say. I needed a bowtie for a wedding, and honestly, I had completely forgotten about…read moreit. Luckily, I remembered just in time and was able to find Richards. This store is an elegant bi-level showroom that offers upscale fashions for both men and women, along with shoes and accessories. The person who assisted me was wonderful, friendly, attentive, and made the entire experience smooth and enjoyable. The price to find a mens clothing store when I needed it at most, was invaluable.

This was an incredible experience here at Brook brothers. I've been shopping there for years and…read moreneeded an emergency suit for a musical performance. Long story short, Michael the salesman helped me pick out two suits at an incredible deal. Additionally, they help me find matching shirt and bowtie. The suits fit amazing but needed slight tailoring. Because I was in an extreme rush they agreed to finish the tailoring as soon as possible. It was all done and bagged up for me in 30 minutes while I went and grabbed food. I can't stress enough how awesome it was working with the manager and Michael salesman. I will have these suits for years thanks guys!! Sidenote, I came in quite flustered and they're confidence and calmness helped to make the whole process go very smooth and quickly. Cool dudes dude for sure.

Horrible experience here recently. The salesperson was rude and unhelpful. I do not like this store.read more

Love the selection of men's button down shirts. Fresh patterns and great quality! Nice to have a…read moreselection in European and original sizes. Very helpful staff.

The staff is completely dismissive and rude. They yell at each other and speak to customers in the…read moresame tone. It is a very tense and stressful place to shop as you are made to feel like you're bothering the staff by being there. If you have a question it is answered in a one word sentence and accompanied by rolling eyes or rude faces being made. Basic rules of retail is the be respectful and kind to clients in the store, start hiring people who actually care to work there and help people.

Associates are rude. I went to check out and told me I had to give my name, address and phone…read morenumber to check out. I told them I don't want to, and was told I had to in order to complete any transaction... which is absurd.

I used to go to the West Village Rag & Bone, but thought the salespeople were kids & just not…read moregreat. I love Rag and Bone and I finally had a salesperson that's as great as their clothes. If you're in the Greenwich store see ANGELA, she is such a doll; funny, friendly and ultra knowledgeable about the products. I tried on one of their classic calfskin leather jackets and she quickly figured out I needed to go a size down. Also, a $1K gorgeous jacket that fits great was on sale PLUS another 30% off. It ended up being HALF the original price. Also, she knew immediately what I needed and got my favorite knit TShirts from the stock room AND gave me a 20% discount on an item that's NEVER on sale. Thank you Angela, today was one of the best shopping experiences I've ever had....

I am more used to the NYC Soho location, so when I found that they have a store location in…read moreGreenwich I was pretty excited. This store is much larger in size, which makes it easier to shop vs the NYC location. I have never found it to be too busy, which given their prices Is not surprising. The customer service is pretty good as well and they would help you with sizes and recommendations. The quality and the styles of their product is what this brand is about. A bit darker look in general, but trendy nonetheless. Their clothing has been comfortable, and the one bag I bought my daughter from here, gets several compliments.

Relatively good selection (too many cheap store brand products however), not many employees…read morethroughout the store (I counted two employees throughout the store during a 30 minute visit), which isn't necessarily a bad thing if you are like me and just want to browse and take your time finding stuff. You just walk into the fitting rooms. The store is poorly designed, as there is an entire basement floor that one would never know existed unless you go to the very back of the store and see the nondescript elevator or go to the bra section and see the escalators. I've been to this store three times and never knew that there was a basement with shoes and electronics and home goods. Retail seems to be a dying breed and the heyday of Kohls seems long gone, but I really appreciate being able to try on clothes at this store and not have to worry about returns online. The manager was friendly and walking around the store as he ought to do. He was managing well.

I love that there are 2 floors. It's so nice here. I love this location. At check out, I did have a…read morehard time communicating with my cashier, which was a little frustrating. She was a little rude in explaining why my coupons didn't apply towards my purchase, which almost made me want to just not buy anything. But the sales were still so good, I had to buy them. They have a wide variety of children's clothes.

Despite a long line, it did move quickly. Crazy me, in my last minute packing due to work and…read moreschool, I forgot to pack my running sneakers. I got in on Thursday late and only had Friday to pick it up. It was cheap $45.00 plus tax. Service was okay. They called back up cashiers to the front.

This Marshalls is OK. Not up to the usual Marshalls organization all the time, but its a busy…read morelocation so that's probably why. Parking is hit or miss, depends on time of day.

Everything was awesome,they're friendly,store has beautiful stuff i love it there.i am able to buy…read moreand sell what's better than that!!!

I realize the items are high-end, but the prices are a bit ridiculous. Online prices are definitely…read morelower. The atmosphere isn't as fabulous as the items. You are all "sales clerks", not associated with the brands. A welcome atmosphere goes a long way in retail.

I recently had a made-to-measure suit and sport jacket made for me by Julio and his father in…read moreGreenwich at Su Misura. This was the first time in my life I ever had anything created from scratch like this. I cannot say enough superlatives about the experience, the quality or the professionalism that I received from them. Using top of the line fabrics that I selected from their stock, I ended up with the most beautiful suit and sport coat. This is going to be the first of many repeat scenarios as I can now no longer buy off the rack. Special thanks to Julio for his excellent work !

Absolutely amazing work, he took care of me quickly for some quick alterations that I needed done…read morebefore I headed out of town. Very pleasant and professional, prompt and very insightful.. I'm glad I've found my new tailor. His craftsmanship is superb.