I went to Kruger's to repair two 18k gold bracelets that broke at the link/connecting hinge. First,…read moreupon entering the store, the staff promptly greeted me and listened to my concerns about the broken links. I spoke with Ryan, who was very attentive and assured me not to worry, the bracelets would be fixed. I was glad to learn they have an in-house goldsmith who handles all repairs, so this brought me peace of mind. Upon inspection, Raymond told me I should hear back within a day or so with an estimate. Lo and behold, I did receive a call back quickly and approved the repair cost. The repairs were completed within the estimated time frame. However, during the repair process, one of the bracelets (18k gold two-tone) lost a diamond on the top facing side of the link. Not to worry, said Ryan, they would fix it at no charge. I got a call the next day that it was fixed. I walked over, only to discover that now the bracelet was missing another diamond on the inner-facing side of the link. This particular bracelet holds a sentimental value to me due to its design and because it commemorates a milestone memory. Diamonds on the top links and double-sided with an inscription underneath. Each link contains the same inscription underneath with one diamond stone per link. Anyhow, once I pointed out the issue, Ryan assured me they would fix it, at no additional cost. I was expecting a call back perhaps 2-4 days later but to my surprise, I got a call the next day that my bracelet was ready. Upon careful and close inspection, the bracelet was repaired perfectly. The other bracelet (18k white gold) had no issue and was repaired perfectly the first time around. Overall, I was very pleased with Ryan and the staff's exceptional service. Kruger's will now be my go-to place for all repairs, and I will definitely come back as I have my eye on a lovely diamond bracelet.

I love this jeweler. The staff is incredibly nice. Courtney in particular was super helpful in an…read moreissue with a watch (which I had bought elsewhere). Their jewelery is gorgeous.

Unbelievable experience. Walked in, gave my necklace to be fixed as the clasp was broken, they…read morefixed it in 2 minutes and didn't charge me anything. Wonderful people and the other reviews confirm it! Thank you!!

They sell three year warranties for watch and clock batteries. They only use Energizer batteries…read moreand are really good about honoring their warranties. They have fast service while you wait and accept walk ins. They give a $5 discount on three year warranties if you pay cash.

They quickly fixed the dent in my gold engagement ring within a half hour it looked good as newread more

Matt and Daniel will make you appreciate what a jeweler should be like. Give them a call for custom…read moredesigned rings for that special someone.

Always friendly and they keep it real. This place is not pretentious at all. They are honest, sell…read morequality items and provide good information. I needed a battery replaced and links removed so had a little time to chat while they worked. Great local business that we need to support.

They were attentive and really listened to my concern about my watch. I has been working fine ever…read moresince.

Had a bunch of old and foreign currency my mother sent to get checked out. Was greeted warmly and…read morethe collection was quickly turned over and evaluated. Nothing of value on my end but that's how it goes!

This is a good place to sell ur unwanted gold and silver but for the last 2 days I have come to the…read morestore to sell some stuff and it's been closed, I've called several numbers and even sent text on the website but still no answer, I really like this place but It's not open when it's supposed to be hours state Monday closed Tuesday 10-5 Wed10-5 but here I am once again during normal business hours and once again disappointed! ​

Came in here this weekend to browse and look at some jewelry and me and my boyfriend were super…read moreimpressed with this store. Sydney was the sweetest and super knowledgeable! She pulled items for us to look at and educated us on the process of making custom jewelry. I would highly recommend this store to anyone who is looking for high quality jewelry or to custom make a piece!

Best Jeweler in Austin! Got a bracelet remade here, they did a stellar job and I love the final…read morepiece! They have been in Austin forever and are super knowledgeable about everything and are very educational about everything! Love them and can't wait to continue to use them for a long time!

I appreciate Treasures reach out to me. They suggested I bring in the jewelry and possibly be able…read moreto do the work a little less expensively. You don't see that often.

Great customer service Bought 7 different objects from…read morechains earrings and rings, They're good to help you with anything you're looking for

So glad we found Titan Jewelers! Tahir is wonderful to work with and the customer service is like…read moreI've never seen before. My wife and I initially went to go get our wedding rings fixed and have the jewels tightened. They did a great job and Tahir gave an extended guarantee on their repairs. When one of the stones was still acting up, he honored the guarantee with no issues and even gave me a temporary ring to wear while my ring was being fixed. He was very responsive with communication over text message throughout the process. When our initial pick up time didn't work out he even delivered the ring to us personally, and he threw in a wonderful gift with it as well! Next time we're looking for jewelry, we will definitely be coming to Titan Jewelers. Thank you Tahir, you're truly the best!!

Went in for a repair on a 25 year old 14k gold bracelet and it wasnt only repaired, but also shined…read moreand restored in less than the 3 days he initially quoted me. Very happy with the work done and the customer service provided! The shop itself is very nice and clean. I will be back for new jewelry soon!