I switched to A T and T about yrs ago after having Verizon for 30 years…read more A couple of young men were around my neighborhood, and had me switch, due to reduced prices and senior discount. Those few men were awesome, however. everytime I visit store at the W.C. I am met with cockey and rude representatives. I kept getting voicemails from a texas number claiming to be A T And T, wanting my code. I probably received over 20 calls. when I visited this location, the representative was no help at all. checked my phone, and even though I hadn't called the number, since I responded to it, it showed I called them. Apparently was a scam, however the rep, was no help at all. rude, and lacks customer service help. In a good note, The A T and T store on south azusa n Amar, are anazingly helpful and very professional. I'll stop going to mall location after the experience I had . My compliments to that azusa amar location.

Went in for a upgrade, even did a pick up so the staff didn't touch my account, come to find out…read morethey added and changed my whole plan. They also took 3 hours to fulfill it and when we called to check they said they were busy but when we went in all the reps were just on their phone sitting around and that's when they fufilled my pick up order. This store sucks. stay away.

Stopped at this T-Mobile to purchase a new phone case, and to see if they can apply my new screen…read moreprotector. As soon as I walked inside, I was greeted by two employees. A minute later one approached me and asked me for my name because there were more customers walking inside, and it seemed like the pace was picking up. I was then approached by Maggie, who was extremely nice. I explained all of my needs, and she made sure they were met. She was very professional, and she made sure I was happy with my new screen protector, and new case. Great customer service T-Mobile. Maggie is an outstanding employee.

A young female employee who assisted my wife and me provided GREAT service…read more She was attentive and friendly and did everything she could to assist us with ordering a silver iPhone 17, which unfortunately this store did not have in stock. The effort and the great customer service were truly appreciated.

I had a great experience at AT&T today thanks to Derek. He was extremely helpful, patient, and…read moreknowledgeable. He took the time to answer all my questions and made sure everything was set up perfectly. Customer service like this really makes a difference. Highly recommend asking for Derek if you visit!. Thanks Derek

Came to get some phones and it's closed. Says it's open lights are on but door is locked with no…read moreemployees in sight.

This is about the store not the service. Located in a small strip mall this location has…read morehandicapped parking and ramps at the entrance. The store is clean modern and uncluttered. There was one staff on duty on a Saturday early afternoon. She created us and was able to answer questions. However she referred us to Walmart or Target. As this location does not sell gift cards or much in the way of phones .

I just had an amazing customer service experience at this Cricket location! My phone internet was…read morenot working & Blanca and Cristian were patient enough to help me. They were super kind to me & helped to fix my issue. Thank you Blanca & Cristian!

I came here back in Nov 2025 for a battery to be installed on my watch. Upon picking up the watch,…read moreI asked about warranty. Slava said there was no warranty, I pushed back a bit and he said ok i'll give you three months. Well today I went back because the battery that he installed on my watch is dead. He tells me there is no warranty, I said that it states 90 days warranty on the receipt. He said that he would honor it but made a mistake by not taking that off. Pretty much if you get a battery installed and it dies in a week, there is no warranty. That is NO good for business. I will never go back or refer anyone here.

Such great customer service , very helpful and such a great space .. definitely go check them out…read moregreat prices amazing cases and clean area

Angel was very kind and worked quickly. Another location was charging much more, but he was fair…read morewith his pricing. He was also able to provide a screen protector for my phone. Any issues I have with my phone in the future, I will definitely make sure to visit Angel again. Highly recommend!

If you're thinking of getting your iPhone fixed, go to Angel -- seriously…read more I dropped my iPhone 14 Plus and completely shattered the screen. It had black and green spots, weird ink-looking blotches, and I was sure I'd have to buy a whole new phone. But Angel came through and saved me. everything feels exactly like it did before. Super clean, responsive, and no issues at all.

Took my pile o crap Motorola phone in here because the thing wasn't charging right. The tech said…read moreit was probably bent pins on the charging port. Said it would take about 20 min to fix and he'd start on it right after he finished with the repair he was working on. I said I'd be back in 20min. Came back in 20 min and the phone was ready and 33% charged. That was perfect because I really needed it right away. I'd definitely go back.

Best place , I fix my phone with them and I have no complain full recommended stop by me get your…read morephone fix !

Huge shoutout to Maritza, the store manager at Oakley Ontario Mills! She went above and beyond…read morehelping us exchange a pair of sunglasses we weren't fully happy with. She took the time to help us find the perfect replacement pair and made sure we got the best deal with all the latest promotions applied. Fantastic customer service--we'll definitely be back!

Buy online to avoid the hassle with returns with employee Andreas. The customer service from…read moreAndreas was unsatisfactory to say the least. Andreas was unprofessional when he chuckled in my face and said he wasn't going to accept my return. He said they were scratched and didn't even show me where they were scratched when I asked him to show me the scratches. It felt discriminatory, It wasn't a pleasant experience. I won't be returning. Buy online to avoid the hassle.