We were lucky enough to spend a weekend here with Sha-Ree as our host, and WOW -- she absolutely…read moreexceeded every expectation. From the moment we booked, she went above and beyond to make sure every detail was taken care of, anticipating our needs before we even had to ask. Her communication was exceptional, and she checked in throughout our stay with the perfect balance of attentiveness and warmth, making us feel genuinely welcomed and cared for.
What truly sets Sha-Ree apart is her incredible gift for hospitality. She didn't just make sure our trip went smoothly -- she made it memorable. Her kindness, thoughtfulness, and enthusiasm elevated the entire experience and made us feel like valued guests rather than just visitors. As an added bonus, she gave us fantastic book recommendations, so fellow readers should absolutely seek her out! If every host were like Sha-Ree, travel would be a completely different experience. We can't say enough wonderful things about her and would return in a heartbeat.
Moving on to the rest of the wonderful people we encountered during our stay! The bellhop, Andre, was friendly and welcoming. Claudiane got us checked in and situated with player cards efficiently. We met Rafaela on the floor and she must have recognized us as newcomers because she also came over to welcome us. Jeremiah was our server for brunch and went out of his way to make sure my husband (who is incredibly picky about coffee for someone who drinks Dunkin) had all of the accoutrements he needed. I also stopped by the spa while we were there, and had a truly incredible massage from Amaya. Last but not least, the bartenders, Ikeola and Merrill. They were both patient in running through all of the IPAs available, and Merrill was absolutely hilarious.
Food time! The first night we got a bit caught up in gambling, so just grabbed food from the Orchid Kitchen. We had a slice of the meat lovers pizza, cheese pizza, a double smash burger, and their chicken tenders. The pizza slices were massive and the crust had a delicious garlic butter seasoning of some sort. The smash burger came with all of the right toppings, and the sauce really pulled it all together. If I could eat those chicken tenders every day, I could die happy. (It might be a premature death due to clogged arteries, but it would be worth it). We went to brunch at David's the next day and ordered the crab cake Benedict and avocado toast. As someone who eats avocado toast more than I care to admit, I have to say this was the best I'd ever had. The pesto added a wonderful element and really amped up the flavor profile. The crab cake was seasoned beautifully. It didn't overwhelm the delicate crab flavor, and the hollandaise had a perfect balance of richness and flavor. Lunch was the birria quesadilla at the FanDuel Sportsbook, and it was loaded with meat. It didn't have quite the punch of flavor I would expect from birria, but I was still pleased. Moving on to the pièce de résistance - dinner at The Prime Rib. Their bread basket (and butter) puts all other bread baskets to shame. A delectable variety of bread, rolls, and soft pretzel sticks. For dinner we ordered the seafood tower, and it was so good I immediately texted everyone I know about it. The mignonette provided a delicious pucker punch, and there was a regular cocktail sauce and horseradish one for a bit of a kick. The seafood itself (lobster, shrimp, crab, oysters, and clams) was flawless. Tender, flavorful, perfectly chilled...I'm drooling just thinking about it again.
All in all, this was the best hotel I've ever stayed at. Between the staff, food, ambiance, cleanliness, amenities, and amazing casino, you will not find a better spot to spend a day...or week...or even a month, depending on how good you are at gambling. Truly an incredible experience and I can't wait to return!