Cancel

    Open app

    Search

    Zales Photos

    You might also consider

    Recommended Reviews - Zales

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Sam M.
    0
    28
    1

    1 year ago

    Great service selection and value!! Selection is great. Always great value. They are always friendly and knowledgeable.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of John F.
    1
    218
    0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Team there was very helpful with initial order, resizing, and support after purchase.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kim J.
    75
    26
    4

    9 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Mike C.
    363
    4
    0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Best customer service every time! Could stay and talk to everyone all day. The other zales have never made me feel more at home.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Zales

    You might also consider

    Allen Premium Outlets

    Allen Premium Outlets

    3.5
    (253 reviews)
    19.8 mi
    $$

    I like coming to Allen Premium Outlet Mall every once in a while. It's fun because hubby and I can…read moresplit up and go to the stores that we each want to visit. The prices don't always seem like they are a bargain, so you really need to know what you're looking for and at what price you're willing to pay. There is definitely something for everyone. I was on a quest for finding a new Easter dress and hubby wanted to go to Columbia. There is a cute play area for the little kids and this visit I noticed a couple of food trucks that I had never seen before. This parking lot is a little wonky and not very easy to get in/out and around. Signage could be better as well. During the Fall/Christmas time it is definitely much more busy. We came midweek and during the day, so there was plenty of parking and it wasn't crowded at all.

    I love coming here, there's lots of sales and selection of stores. I get my steps in while doing…read moreshopping, which is important! Given the recent heat wave, I didn't visit this past weekend, but I do love the Allen Outlets, especially the Nike store where I got a great deal on my sneakers! The only issue, which is why I'm giving it 4 stars, is the parking as others have stated. The parking can be too much on weekends especially, it is a major issue, but I am the type of person that can look passed it because the shopping experience when there is great to me. Hopefully this outdoor mall allocates funds to fix the chaotic parking issue, other than that, great experience!

    Photos
    Allen Premium Outlets
    Allen Premium Outlets
    Allen Premium Outlets

    See all

    Nike Factory Store - Terrell

    Nike Factory Store - Terrell

    3.9
    (10 reviews)
    16.9 mi
    $$

    " Terrell Outlet Manager Kristen" MADE ME FEEL LIKE A CRIMINAL! Please note: This is lengthy but…read moreimportant. I recently purchased a pair of AirMax from this location and the airbubble popped on the left shoe. I am not sure what happened, but I cannot see any hole or visible damage to the shoe. If I had to guess its probably weight related. I am not the most athletic guy despite my choice in athletic shoes lol. Ok here is what happened, I went in today to purchase a new pair of shoes around 1:00pm 9.9.2022. I was greeted by one of the associates who very professionally asked me if they could help? I stated yes I am looking for a new pair of shoes and explained my shoe situation. Never once did I mention or ask for a refund, however the associate mentioned that since the shoes were not that old that I should speak to the Manager and see if there was anything they could do, after all what could it hurt and I just paid $160.00 for these shoes. A few minutes later, I was met on the aisle by Kristen one of the Managers on duty. She asked me how she could help so I explained the situation. I could tell by her body language that she instantly was looking for a way out of the situation. She asked me to take of my shoe so she could inspect it. I said ok no problem right here in the aisle with customers she said yes. What she didnt know is that these are my work shoes, I wear them 12hrs a day and they could be stinky. But I took the shoe off and handed it to her. She looked at the shoe and instantly stated are you sure you bought these a month ago, it looks like the tread is pretty much gone? I stated yes and that my job requires me to stand and walk for 12hrs a day around 7-10 miles daily. She stated that she did have the ability to refund or exchange the shoes but it was up to her descretion. At this point she is making me feel like I am trying to manipulate her or that I purposely sabotaged the shoe to get a new free pair. She asked me what where I worked and I stated a warehouse here in Terrell. She then stated dont you know your not supposed to wear these type of shoes in a warehouse, that you could have stepped on a nail or anything could have happened. I kept thinking about how I was not the one who brought up speaking to her and that it was just a recommendation. I was made to feel like a criminal who somehow was trying to mastermind this plan to swindle her Nike outlet for replacment shoes. As I stood there with my Gift card for Nike inhand that I won in a raffle from my job, I just wanted out of the situation. Kristen stated let me call my hire up's and see if they are willing to do anything for you. I dont think she noticed that I was only one aisle over after a few minutes and I overheard something along the lines of " People always trying to get something for free". Kristen locates me shortly and states that she will not be able to help me because she doesnt believe the bubble popped from normal wear and tear or that the shoes were only a month old. I was done with the Interrogation at that point so I just stated thank you and left the store. Seemingly unaware of how she just made a customer feel, super embarrased as all this took place in the middle of the store. It was obvious she was gleaming in victory and pleased with Superior Managment Skills. I wanted to run out of the store as fast as one popped AirMax could take me. I feel sorry for her associates and if she reads this I hope she doesnt take it out on the one associate that tried to help me. He was the only reason I debated on not writting this review. If your wondering what my shoes looked like, I have attached a picture. Note that the shoe strings are still tied the same as when they were purchased one month ago. Respectfully Rusty Cobb

    Disappointed, would never go there again, 0 star for this Nike store, and this place should be shut…read moredown, because they don't do business, they only do profit I guess, most of the racist people working there, especially two store Managers Juan and "Jenny" , they refused to follow the Nike 30 days return policy, also threatened me to take my staff out of the store, wow! Really! Are those people actually working for Nike? I believe they just ruined the Nike reputation on customer service. They told me that if you buy an item in 5, they do not take return for that, I was confused as hell, I read the Nike return policy again and again: Whether you shop on Nike.com, in any of the Nike apps, or at a Nike store, we provide you 30 days to take your Nike and Converse purchases for a trial run, confidently knowing you can return any item (some exceptions apply) for any reason within those 30 days. That also includes custom Nike By You sneakers. After got kick out by the Manager Juan, I immediately drove up to the Nike Allen premium outlet, do the return with same items, the employee there process my return right the way and without even ask a question. Wow Nike! Please investigate the store in Terrell, enforce the Nike return policy, instead of treating people differently.

    Photos
    Nike Factory Store - Terrell
    Nike Factory Store - Terrell
    Nike Factory Store - Terrell

    See all

    Bloomingdale's Outlet

    Bloomingdale's Outlet

    3.6
    (27 reviews)
    18.5 mi
    $$

    I used to really like Bloomingdale's and while this is a beautiful looking department store with…read moretons of stylish looking pieces for both men and women, upon closer inspection the quality of craftsmanship and materials is lacking. I'm starting to think that these type of stores who open outlets are selling items that are either specially made for them using cheaper fabrics or these would have truly been cast offs that would have never made it into an actual store.

    More of the Bitsy Shopping Chronicles, Covid Era…read more Umm, hmmm. I was already in the neighborhood so I thought I'd visit this outlet store since Dallas doesn't get a real Bloomindale's for some reason. No Saks either. Does NM stand for Neiman's Mafia and they're protecting their territory? If anyone has info, please LMK what Dallas did to deserve being shunned in this manner. I parked in the garage and took note of what else the center has to offer (there's a Nordstrom Rack and Off 5th round the way). Here you go: https://shopsatparklane.com/directory/ As far as store cleanliness, appearance, and service, it totally checked all the boxes so 4ish stars. The guys redoing the shoe display seemed committed to their task, to fashion, and were able to answer my questions. That said, 2 stars for inventory. I know outlet stores aren't meant to carry mass quantities of the premium brands their parent stores do, or they are just one offs in the Clearance section, but I found exactly two brands that I recognized from legit Bloomingdale's (Spiritual Gangster and Ash), and the rest I could probably get cheaper at Marshall's. To be fair, they do carry those store branded shopping and makeup bags you can purchase as a souvenir to remember this pointless errand. Stare at it from the driver's seat as you sit in traffic all the way home. For me, not worth a trip across town.

    Photos
    Bloomingdale's Outlet
    Bloomingdale's Outlet
    Bloomingdale's Outlet

    See all

    Galleria Dallas

    Galleria Dallas

    3.9
    (448 reviews)
    21.4 mi
    $$

    I see that my last review was from 2017 so it is time for an update. We went to the Galleria in…read moreAugust 2026 and it had been a long time since we were at this mall, about seven years. This time, we stayed at a nearby hotel and walked into the Galleria so we did not have to deal with traffic and parking. The last time we were here, our impression was that the mall was mainly upscale, expensive stores. In 2026, there are a lot more moderately priced stores that are intended not to be so exclusive. After walking around for a while, our main activity was for the kid to do ice skating. It is basically $20 for unlimited skating, although it has to be continuous. You can't leave and come back. The price includes skates but you have to buy socks if you did not bring any. She was not very good at skating to begin but got better and better as time went on. We were there about 1.5 hours and that was enough. The activity seems to be attractive for kids, teens, and even adults. There were even a few people who seemed professional level. The kid begged us to do skating again the next day so she obviously enjoyed it.

    What an awesome mall.. coming here for the first time, and I was blown away with the number of…read moreshops and the variety of shopping experience in this mall . Parking was a bit confusing. I wish there was help in the parking lots. We initially thought the parking was outside Westin Galleria, but figured out that there were parking on the other side for the mall... good thing is the parking is free.. There's also a huge hotel right within the mall... there was also a skating rink, but in the mall and lots of them are enjoying their skates.. Name the brand and you have it here.. lots and lots and lots of shopping to do. Also Starbucks, juice, shops, and other places to eat within this mall. There was some work going on with escalators and had to walk around for other options... great location and convenient for anyone visiting Dallas.. slightly pricey with most shops.. worth the walk and time well spent here.. 4 stars ..

    Photos
    Galleria Tenant
    Galleria Tenant
    Galleria Dallas
    Galleria Tenant

    See all

    Galleria Tenant

    Zales - jewelry - Updated August 2026

    Loading...
    Loading...
    Loading...