We had a great experience start to finish. Purchased a Washer and a Refrigerator that were just…read moredelivered and installed. Just our luck, they were even early for the delivery. The 2 gentlemen doing the installation were efficient, professional, and friendly.

Great place! Scott was so helpful. We needed a fridge for work, and he got us what we needed, and…read morethe price was great! Definitely check them out, and ask for Scott! You won't be disappointed!

Found a great deal on a microwave to mount over my stove great name brands. "Amana" very happy with…read morethe customer service, price was amazingly low at $230. works great!

Have purchased appliances in the past from Peter at Sclamo's. Went in recently and asked for…read morepricing for a washer/dryer. Previously, Peter delivered for free. Since Ray at Better Electric retired, it appears that Sclamo's has assumed the customers from Better Electric. Asked Peter about free delivery and adding washing machine hoses as Ray had done at Better Electric. Peter went on to tell me that he is the largest dealer in Worcester County and has a large payroll. He told me that if I wanted free hoses to go and find Ray. Looks like he is now wearing a big hat and has a pompous attitude. I would never shop there again and urge others to shop around. I found prices that were better in Milford and Bellingham. Arrogant and pompous describes my experience at Sclamo's. You've lost a customer for life and word spreads fast!

Get everything in writting , paid on one couch set for about 8 months , was way too big for my…read moreliving room, still brand new had tags on it still i exchanged it , woman at frontdesk said she would credit me few months on another couch new ? Said in few months it would be paid off in december december came gut said its not paid off till april thats another 1,400 dollars in payments i paid from sept 2016 160 a month till november of 2017 still dont own couch and its 2700 into aarons and no couch and they want another 1,400 for crap couches that cushions come off on a few and one arm rest leans and there new my ass ...dont go always paid on time..no issues and thats what a good customer gets ...place is rip off city ...stick too biglots get a nice sofa set for 600 ...and you guess what own it in fewer payments thats where im going

We have been doing business with this Aarons Furniture & Appliances for over 3 going on 4 years…read morenow. I have never had a problem with any of these people. Luz is usually who happens to be our go to person with any questions, concerns, and even a problem we had, She handled our issue with the utmost concern as professionelly as she is. As example of this, We bought a refrigerator from Aarons, the delivery date and time was perfect for us, but there was a scratch on one of the front door panels, I called, explained the scratch and Luz to our rescue, I expected maybe some paint to match or as like, I got a new refrigerator door ! She isn't a relative or personal friend, in my opinion, if this place, Aarons does this for me, a regular customer, I can only imagine, how well they'll treat the rest of the customers that frequent this store. You don't have to take my word for it, go in, say hello, let them help you to get to know the company" Not one problem should sway your decision making. I don't know how other people make their payments, I can call in my payments. I don't know about the restrooms, haven't needed too. They have ample parking. I'm Not bombarded with staff to help me, I can take my time, knowing someone will help me along as I need it. It is Very Convenient, what else is there to say about them? I think We have found Our Furniture, Appliances, Televisions, Computer laptops, place to go. You pay for what you get, you get what you've paid for, in a timely manner, you establish credit. Aarons makes it easy to purchase things you need or just want.want, even for first time buyers ! Don't be late, you will get a complimentary reminder call, it's not aggravating, it's a reminder, Sometimes people get busy, plan vacations, they've reminded me when my Husband had surgery, I thanked them, it's my credit I've established. I want it remaining in good standing condition. My son filled his apartment with Aarons Furniture & items. It's A GREAT PLACE To shop !! Thankyou to Aarons, 120 Stafford Street, Worcester MA. Returning Customers, Bob and Barbara Psst..I'm interested in a Mattress Box Spring now :)

We have used them more than once, hoping the poor service and lack of knowledge was just a one time…read moredeal. We like to help local businessman. However, each and every time they are unprofessional, and not knowledgeable. The last time we called them, they sent someone who seems like he did not know what to do with any thing built after 1980. His mannerisms were odd- he kept laughing for no reason and made my entire family uncomfortable. Do not call them.

Simply the best! No other way to describe them!…read more My fridge died Monday evening, I called the store Tuesday morning and they had in stock what was perfect for me. Better yet, they delivered in about 4 hours later as I had everything in coolers trying to keep from spoiling. Delivery guys were awesome, they called to let me know they'd shortly. The removed the deceased fridge and brought in the new one, hooked it up and not a single issue. Thanks guts!! I'll never go anywhere else but Franks! I'd rather support the local business and employees so they have me as a customer always. If you haven't been there, go check them out, they have a great website as well. I'm sure you'll be more than pleased as I am!!

Purchased a floor model. When it was delivered, it was missing several shelves and drawers. The…read morefirst set of shelves were delevered to Franks and thrown by the UPS carrier and smashed when they hit the ground. The first set of drawers were too big, and now they are saying that since the fridge was discontinued, it is harder to get parts (news to me that it was discontinued). There was a lack of communication, and from my view, a lack of wanting to make things right. Finally got the drawers today, and one is cracked. We had to fix it ourselves.

So. We've renovated an entire house over the past year. This Lowe's has been nothing but short of…read moregreatness. They have everything, it's affordable, people here are nice. HOWEVER: we also order online and do in-store pickups. So sometimes we go there to pick up the order, push the button at the pickup counter and WAIT FOR SO LONG!! There have been a handful of times where we've waited for over 15 min for someone to even acknowledge we were there even though i see employees walking around doing nothing. That's my only reason for 4 stars. And I'll keep coming back. But someone fix this problem!!!

Why is the return line such a failure at this store? I have repeatedly given up trying to return…read moreanything here because the people working here spend their time being check out girls for morons or calling the credit card company for another moron customer. I'll just shop Home Depot going forward today was the last time. 15 minutes, two return lines, no progress.

Nothing they resell used mattress's in the state of Massachusetts and that's illegal for them to do…read moreso they've got terrible customer service and they're products are cheaply made and they're way overpriced

My request to the sales associate was clear ... "I'd like to purchase a sofa today and pay in full…read more No preference to color or style. Can you show me what you have available in store?" Puzzled he asked what I was looking for. I repeated my request. In a rude and abrasive tone he directed me to the Aaron's flyer. I thanked him for his time. I left and went to Bob's Discount Furniture where sales associate Matthew Taylor understood my request and I walked out with a sleeper sofa.