My watch got water inside and Brad took care of it quickly. I recommend his watch repair service.read more

Best watch repair man in town! Friendly, great communication, and excellent workmanship.read more

Very knowledgeable people. They serviced my Tag automatic a few years ago. I now mostly go here for…read morebattery replacement.

You walk in and they are there to serve you - very personable. Quick battery change and pleasant…read moreall the time. I love this place. We have been there like twice - and I recommend it highly. No - they did not ask for a review - they don't need one - their excellent service is the best in anywhere and any state I have had them replaced.

Went today to pick up my items and I haven't been there in awhile and noticed The Main Street is…read moreunder construction and I turned into where everyone was turning and making a u turn I clearly did not see the signs either arrows where to go so I entered the wrong way. I take responsibility for that part but didn't do it in purpose but then to have one of the guys run in front of my car yelling at me STOP STOP what are you doing to me. I told him I didn't see a sign and where was I supposed to go, he still insisted on still standing in front of my car yelling at me, I told him he didn't need to yell from inside my car instead of calmly stoping me coming to my window and just simply telling where to go. Clearly this guys is lacking customer service. I'm a very understanding person when it comes to customer service since I'm a person that wants to be kind to people in that type of job but not when they are being ASSHOLES like him. I get it gets busy and getting people in and out quickly but customer service is still very much needed in this place.

Quite literally the biggest waste of money ever! I paid $240 for my $5000 white gold tennis…read morebracelet to be rodiumed. Not only does the bracelet have a yellow hue to it still ... but as you can see they didn't even fully rodium the safety chain. It's half white and half yellow now. Total absolute garbage work. When I told the girl it looked yellow her response was "well that happens sometimes". Excuse me? I've had this bracelet for years and never had such a shotty rodium done on it. I cannot believe these people charged me $240 for doing nothing! The bracelet literally looks worse now.

Great spot. Fixed my wall clocks quickly. Highly recommend this establishment. Price was right too.read more

I've worn my Tag Calibre 5 daily since 2015 with zero issues until the dial shifted. Took it to The…read moreClock Doctor and was told it needed a full service. Paid just over $400 expecting a solid fix. About two weeks later, the watch stopped working. I brought it back and was told it was still under warranty, so they "resolved" it, but also mentioned I'd likely need to replace a faulty part soon. If that part was faulty, why wasn't it caught and addressed during the original service? That's what the service should have covered. To make things worse, user negligence was subtly implied, despite the fact that the watch had run flawlessly for nearly a decade until the service. It has now stopped working again and doesn't run at all. Also noticed the dial isn't properly aligned after the service. It's subtle, but definitely wasn't an issue before. I came in with a cosmetic issue and left with a non-functioning watch and unanswered questions. I'll be taking it elsewhere for a proper, transparent repair.

I cannot recommend Estate Watch & Jewelry enough. My fiancé went there for my engagement ring, and…read moretheir team helped him find the most beautiful ring at a very fair and reasonable price. I will forever be grateful for their assistance with such a meaningful purchase. The store is lovely and has a wide variety of unique and stunning pieces. The entire team is incredibly trustworthy, professional, and extremely knowledgeable. I wouldn't go anywhere else in Scottsdale for future purchases! Thank you to the whole team for the amazing service and care.

Over the top customer service! We inherited some vintage jewelry and brought it to be appraised…read more They were able to look at it right away and gave us a very fair and honest price. A wonderful experience.

Best watch store in Gilbert…read more I always come here for adjustments it's so clean and the front desk girl is always so nice. Amazing selection too from citizen to seiko they have it all and great prices

The lady was so nice and they got me a new battery and took a link off my watch in no time!read more

GemTime is the real deal…read more Came in to get some holes punched in my watch band and have it cut down to size. I walked out absolutely blown away. The work they did on my band was so clean and precise it looked like it came straight from the factory. You genuinely couldn't tell it had ever been touched. And to top it all off, they took care of it completely on the house. That kind of generosity says everything about the character of this place. Beyond the service, GemTime has an incredible selection of high-end watches, and their prices are genuinely the best you'll find, especially for the caliber of pieces they carry. The staff is friendly and professional -- they know their stuff without making you feel pressured. Whether you're shopping for a serious timepiece or just need a quick adjustment, GemTime treats every customer like a priority. Highly recommend -- this is my watch store for life.

Mary Ellen is always happy to help me. I typically buy watches online, and they always help me to…read moreremove links. The service is fast. I looked at a few of the watches, they are competitive prices. I am definitely coming back to purchase my next watch.

This quaint shop is just what I was looking for. I have some sentimental timepieces which includes…read morean old grandfather clock which has made its way through my mom and dad's lives to now mine. I can't wait for them to fix it and help me to keep these precious memories going.

Mom has worn a watch for 81 years (!) and can't do without it. The latest strap broke yesterday and…read moreshe called me for help. I found Eternal timepieces on Yelp and they are open Saturday so we popped in. Tom was friendly and professional and replaced strap and battery quickly. Some beautiful clocks in waiting area to look at. Mom was happy with the price and service. She has no interest in learning to check her phone!

Elite Jewelry & Loan was incredibly kind and helpful when I reached out about repairing the leather…read morekeeper on my vintage watch band. Even though they were not able to do the repair themselves, they took the time to give me a thoughtful response, understood how important it was to preserve the originality of the watch, and recommended another shop that may be able to help. I really appreciated that they did not just give me a quick "we can't do it" response. They genuinely seemed to care and wanted to help me find the best option. Great customer service and very friendly people. I would absolutely recommend reaching out to them.

We had an absolutely wonderful experience at Elite Fine Jewelers. Edwin was incredibly kind,…read moreresponsive, and genuinely a pleasure to work with from start to finish. We came in with a somewhat complicated request, and both Edwin and the owner went out of their way to accommodate us without hesitation. Communication was fast, the process was seamless, and the care they put into their work really shows. I'm beyond happy with my ring and the resizing service, everything turned out beautifully. It's rare to find a place that combines skill, efficiency, and true customer care. I would highly recommend working with Edwin.

Just had my Gucci watch battery replaced. It was $22 & took just 15-20 mins to complete…read more I was quoted $10 at 4 other companies, but since we were shopping in the mall and I saw this repair store, I decided to just get it done. Nice guy that helped. Overall good experience & easy to get done.

Came in on a Wednesday based on all the great Google reviews. Dropped off my ring to have tiny…read morestones replaced and to make sure it was all good and clean. Picked it up Monday afternoon and it looked amazing. Easy straightforward process, they text you when it's ready and you pay once you pick it up. There's a 3-month warranty too and overall great experience!