I just went through the drive throw window, not five minutes ago. The young lady taking the money had absolutely soft skills at all. She acted as if she did not want to be there, did not greet me at all, no smile, and her attitude was in the toilet. Now I completely understand that many of our young people have never really been taught basic soft skills, however management should recognize that she needs more work in that area and start out in the dishroom and bathrooms. I work with students who have disabilities and they have better soft skills than that. On the other hand, the young lady that I received my food from was completely opposite, management material all day. I will be calling the store to speak with Octavia about this young ladies performance. read more

Apparently you have to go to a University to be able to work at Zaxby's because they Can't follow directions to save their life. It's not rocket science to give me tongue torch wings extra wet. Instead ya'll give me sweet and spicy extra dry. read more

Not a fan of zaxby chicken. Felt like the tenders are less crispy and a bit greasy compared to its competitors. The crew at this restaurant were friendly, polite, and kept the place clean. read more

This is a great restaurant. The service is friendly and I especially like the salads. I will for sure come back.

You restaurants needs to STOP! I ordered the " chicken finger" taco today. The commercial details a plump chicken finger with massive amounts of toppings. The one Chipotle w/ pico was less than filling. Surely, there must be someone in the back who is paid to find the " smallest most pitiful chicken finger" available. Although it was $3.00 for ONE taco, it hardly was worth it. Make your meals look like your commercials, it's false advertising at its best Zaxby'. I'm very disappointed. read more

Good chicken in the south. I can only get this chicken in when I'm away so I try to stop by if the see it. The chicken fingers were sooooooooooooo good. I would put them up against dusty chic fil a fingers any day. I know chic fil a is Gods chicken, but this was delicious! The decorations are really cool and it feels more like a restaurant than a fast food spot. I waited about 10 minutes for 20 chicken fingers, but I was in NC. Enough said! read more

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Zaxby's by Clayton is pretty good customer services. Great they bring your food nice hot and quickly. I would recommend this place to anyone. read more

Not happy at all. Went through the drive through for lunch and this location now has a person outside to take orders like Chic-fil-a does. But the service was FAR from Chic-fil-a. It really did not help the flow of traffic as the person just had a headset and was repeating what we ordered to another person to actually type in which created a line backup because this also was not done near the menu board. But going along we placed the order and pulled up to pay. The tea that we got was hot which wasn't necessarily bad but they should of put more ice in my cup. THEY COMPLETELY FORGOT MY SIDE ORDER OF FRIES. So i am just nit a happy camper bc i was looking forward to the fries with my salad. read more

The salads are delicious the staff are very friendly they always greet you when you come in the door and the service is great.

Horrible service. They keep trying to add features to be like Chick-fil-A, but they are NOT. Whatever you do, do not use the curbside ordering. They never come out there, you have to check in on your order after a looooong time of waiting and there is clearly a system issue where you've said you're there and no one on the other side is registering it. If that's the case then just fix the system alerts or don't offer the service. read more

I love the Zaxby's in Clayton I am an elderly woman and the people remember me and I remember them they all treat me very special please continue y'all's good work read more

We had a grocery order to pick up and Zaxbys was nearby so we decided to search the menu and place an online order. So we go through drive thru and tell that were picking up an online order. They tell us to park in pick up #2. Heres where it becomes a mess: There are 2 signs knocked down. We park in what looks to be #2, then an employee comes to straighten the sign and we realize that the signs are backwards, oh and there are drive thru numerical order signs in addition to pickup. After waiting awhile and seeing some food go to cars and it appears to be a mix up, my husband calls the restaurant to see if we're in the correct spot, they confirm and say they're still working on the order. We then get the food and head home. When we get home we open the bag, which was a family 30 piece of boneless wings. It comes with 2 large fries, celery and a lot of bread along with your choice of dipping sauces. When I opened I found only a couple ranch cups and none of the sauces I ordered for the plain wings. I then open the kids meal which is supposed to come with 2 chicken strips, fries, a drink and a cookie. To my dissatisfaction, there is only 1 chicken strip and I'm now 20 minutes from the restaurant. I did email corporate, so if I get a response and they rectify this issue, I would probably change this review to 4 stars. All in all, the food tasted great, it just could've been a more seamless experience if the order was filled correctly and the pickup process was easier defined. read more

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The food is good but the most annoying music is played loud and music is a satellite station that plays more static and keeps switching songs in the middle of playing. It's annoying trying to enjoy your meal while that is playing. I told them and they said that is nothing they can do about it. I don't believe it. read more

good service nice employee freindly environment manager was kind and patient while taking my order

Ordered delivery during COVID. Food arrived within 45 minutes (restaurant is about 10 minutes away). Food was largely cold and the wings had some hellishly hot sauce on them that made them inedible for us. I like hot, but not that hot, and only ordered one heat level above their original. Probably best to go there in person, as the drive-through orders are generally okay and you can go back and get it fixed. read more

Got in the line at 9:41pm, The line did not move for 10mins then when I finally got to the speaker it was 10:00 On the dot and they said they were closed. I explained to them I've been in the line 19mins and I was told there was nothing that could be done because "the system was down" a lie! They were still finishing orders that THEY JUST TOOK! Will not return to this location, I waited in the line for 19mins due to their problem and after all of that, they wouldn't take my order. read more

w food. tasty and great service. chill people. variety of drinks and food choices. Hot food and amazing chicken tenders

Really good food. It's cooked fresh to order. The staff are friendly and accommodating. The orders have been correct each time, but they do forget the extra sauces that are often charged for. My son and I really like the sweet and spicy boneless. Extra saucy. The salads are huge and delicious. Wednesday nights kids eat a free kids meal with an adult meal purchase. It costs us $7 for both to eat dinner! We really like the Clayton's Zaxby's. read more

Josie, the window cashier is amazing! She made sure we had everything, asked did we need anything extra and even updated us. With a great attitude. Thanks, Josie. read more

Ellis and Kelis were your rock stars. They gave me the correct order(for I had a special request). That was correct. The young man at the counter walked away from me and didn't acknowledge me at all Ellis did. When she finished with her customer she helped me right away. She couldn't scan my app so mr walked away came back. He helped me and I scanned my app for points. I decided I wanted something else and he'd rang me up again without giving me my points. I could've spoke to him manager but didn't and Ms Ellis stepped in and helped me. You have to good employees and you need to fix that no points when you get your ticket, if you hadn't scanned read more

I've never had anything bad at Zaxbys. I love the salads and the boneless wings! I favor them over chick-fil-a, anyday of the week.

Came here a lot and mainly get the wings and a side of buffalo chicken dip. However they no longer serve it so what is the point in coming here -.- i can get everything else at sheetz i really came for that dip but no more i guess. Update: due to corona was forced back with lack of options and it was even worse. The chicken never has any SAUCE. Come on children behind the counter drown my chicken if i wanted some dry plain chicken i would go get some from the market and microwave that ish. Like i get this is not a career job but still get it together your being paid welcome to life. read more

If you want a good salad fast, Zalads are awesome! Service was also excellent, Zsakena is who my receipt said. She was very helpful and friendly, she was also smiling! Grilled chicken was delicious. I don't eat bacon or fried onions so they gave me extra egg per my request with no problem. Thanks! It's nice to get food fast food service and food! read more

Zaxbys - Cobb salad without bacon or fried onions, extra eggs & grilled chicken - Fast Food Near Me - Clayton, North Carolina

Ordered on the app and arrived 15 minutes later and my food was still not ready. Was told to park and had to wait another 10 minutes before they finally brought me my food and I was told they had to wait for a fresh filet to be made. When I get home I find that I was served cold, stale, and unseasoned fries. Overall a negative experience. read more

It is just Good fast food chicken. Love the potato bread... Former owner was a great person who did a lot of good for the community read more

Great fast food. Simple menu options and lots of tasty items. You can get a large variety of flavor on one single platter. Lots of seating to go around and they always stay busy. The prices are higher for a fast food restaurant, but with the price comes great food quality. Zaxby's is also very supportive of the local schools and they often host school nights or fundraisers during the week. The fancy Coke machine is certainly something to help keep you coming back! read more

The staff is always so polite and accommodating.. Compared to other Zaxby's in the area. Also, they don't hassle you about extra sauce ;)

Nice staff, kids eat free on Wednesdays, can't beat that! They also have a face painter clown that visits on Wednesday evenings, big hit with the kids!!! Seems like this area is hurting for Customers. Swing in there and get yourself some chicken. read more

Great quality fast-food. Menu had a great variety. Even a fussy eater like me found something I really liked. The boys had rice bowls and they finished it off. So A+ from this family. read more

Drive thru is really slow...one of the gentlemen at the window told us to pull up that we are waiting on or mush???? Still trying to figure out what that means? The food is awesome but really quiet pricey!!! read more

Wife bought two Cobb salads in drive thru. Got tHem home and no eggs, no bacon, no fried onions. Called and spoke with the on duty manager to inform him of the mistakes his employees may be making...he hung up on me without saying a word. read more

It seems I'm not alone in trying to like Zaxby's. In the past year, I've given them four opportunities to redeem themselves. Four. That's three more than my wife wanted me to give them. Each time, I walk in the door with that crazy chicken bag, she takes the first bite and goes "Why did you do this again?" I guess because I think it's hard to mess up chicken. Or maybe I just haven't tried hard enough to like it. I enjoyed it, several years back when they opened the restaurant in Smithfield (friends who still order from that location have expressed their dissatisfaction, as well...but I'll just review a location I've been to recently). Each time, they manage to do something to deliver a product that's just below average. We're talking tenders, Zalads (yeah, that's what they call them), club combos. I've tried their stuff sauced, unsauced, with and without condiments. And I used to like Zaxby's. It started going downhill, right around the time they began advertising. Coincidence? I think not. You don't pay out Duck Dynasty money and keep prices and quality the same. The Zalads boast inconsistent and skimpy toppings for the $7+ they are charging. The club is dry, even with an added container of Zax Sauce. Chik-Fil-A can make a decent, consistent salad for the money. Why can't they? The latest addition, the thing that made me hope most was the following: They boasted Cherry Coke on their menu. I love Cherry Coke from the fountain, and ordered a great big cup of it. What I received, instead, was a watered down Coke with something that didn't taste much like cherries at all, sprayed into it. Turns out, in the fine print, they have one of those 100 possible flavor combination soda machines like you see at the gas station. Only it doesn't seem like it's calibrated as well. Way to disappoint me before I even take a bite. That bite turned out to be slightly less dry than usual. The only way to disappoint myself any more is to order from Zaxby's in the near future. read more

This Zaxby's location is great. I love their food, and the staff is always very kind there and the chicken is great. The former owner (RIP) was a very nice fellow, and I'm glad to see that this location is still going strong. read more

I tried the lunch here and the menu had very limited choices. Yes I know that it is a chicken place but come on man chicken fingers or chicken patty. That leaves out a lot. I ordered the chicken sandwich. It took 20 minutes with less than 5 people in the store. When I finally got my lunch it was cold. The chicken patty was not cooked and the extra side of onion rings I ordered had 4 onion ring slices. This was a total let down for the price. I don't think I will be back. read more

I have tried to like Zaxby's..I really have. Its super greasy, and the food is average or less in my opinion. they don't offer enough on their sandwiches and the fried chicken strips was just not good...dried out and more breading and grease. The fries were also not good. The drink was good and the service and friendliness was excellent. That's what saved this from being a one-star. Skip it...trust me. read more

Disclaimer: I would give ChickFilA a 5 star rating if they had a location in Clayton. So, I'm kind of desperate for decent, fast-food chicken in my home town. That said: This place is good for what it is. Food is always good, there are healthy options that are refreshingly different from the norm for fast-food, service is great, the place is very clean (especially for fast-food), and they have a home-town feel. I like their salads with blue cheese, club sandwiches, and cheddar bites. The two improvements I see they need to make - their fries can be soggy, and they use too much sauce. read more

Yessssss! Hot honey mustard chicken is the best. Their ice is awesome. I wish they'd change their sound track. We hear the same songs over and over again. The environment is always great and the place is always clean read more

Come here with family and friends a lot. Staff is always friendly and food is always hot and good. Ordered online a few times as well and no issues. read more

Zaxby's is the best fast food I've been able to find so far in Clayton. If you know of better, I want to hear about it! You just can't beat their kickin' Chicken sandwich, which is chicken fingers with ranch and hot wing sauce over Texas Toast. Great fries. read more

I used to eat here every week, the food was great and reasonably priced. Now sadly the prices have doubled. The food has not changed I just think now it's not worth it. A kids meal used to be around 3$ now it's around 5$. I think if they keep the prices that high for everything, it won't be long before it closes. read more