Well, my husband wanted to try out the shrimp at Zaxby's. I wasn't too excited due to my last meal encounters being a fail, but hey, I was willing to try again. We ordered take out. Purchased the 8 Count Southern Fried Shrimp with Crinkled Fries. The shrimp tasted pretty well but the fries were so full of seasonings that we literally had to wipe them off to eat! As for me, I tossed it! Too much seasonings. Again, I was up for the challenge, but I wasn't pleased. Maybe it's just this location. Either way, I was hoping for a better turn out, so maybe this is my cue to try another location on the next go-round:)  Besides that the location was clean, and the customer service was okay. read more

See all

One of the best Zaxby's we've visited. People were nice, food came out quick, tasted great, place is clean. Definitely recommend if you want to stop on a road trip. read more

I ordered a zaxbys fried house salad. When i got to the table there was 0 fried chicken in the salad. They did fit it and were friendly. I haven't been here in a while. Thought I would try it. I guess i hit them on a bad day. read more

Zaxbys - These machine are always out of drinks. There are 14 empty drinks here - Fast Food Near Me - Columbia, South Carolina

Dirty bathroom, broken soda machine that sprayed out on you and they were out of menu items and didn't bother telling me and just subbed more fries in without asking. Staff didn't care at all. read more

This is one of the better Zaxby's. They were busy, but the employees maintained their composure, politeness, and good service. The food came out hot. The noise was average. Most of the noise in the restaurant came from the background music. The tables and floors were clean. This location even has the coke machine with 100 flavors. Good food, good service, we will be back. read more

The food was great, though they could have put less salt on the chicken fingers. The service was also good, the lady at the front was nice and got my order right. The place was also somewhat clean, but good enough. And the floors weren't wet this time, so I didn't get worried about tripping. Overall my experience was a good one. read more

Zaxbys - Chicken Finger Plate w/ extra fries - Fast Food Near Me - Columbia, South Carolina

one worker quit and walked out cussing and yelling then they couldn't even give me the right food.

The food was not what I remembered. The tea and service was good but the floor was like walking on ice. The toast was only cooked on one side and the chicken was a bit salty. read more

I loved Zaxby's TLC sandwich and was devastated when it was no longer on the menu. After a little while, they decided to introduce the Zaxby's Signature Sandwich with either the regular Zax sauce or the new spicy Zax sauce. I was hesitant to try this new sandwich because I am still very much obsessed with their prior TLC sandwich. In the same hand, I was curious about their new spicy Zax sauce. It's about time Zaxby's offered a new dipping sauce. It's quite refreshing (haha!) Well the day came and I couldn't put off my curiosity any longer. I ordered the Spicy Zax Sauce Signature sandwich meal which came with fries and a drink. On the sandwich comes with like 3 pickles along with the sauce. The bread is toasted and split top down the middle. The sandwich came in an aluminum lined sandwich bag, and the fries came in a box, much like the kids meal box. The drink was their normal medium size. The food was hot and fresh which is always pleasant and definitely a win. The fries were hot, seasoned well, and cooked just right. The chicken for the signature sandwich is crispy breaded and fried. I guess similar and to be compared with the Popeyes chicken sandwich. It was a pretty big size, fried well, and seasoned well. I was pleasantly surprised because some times with a thick chicken breast the middle of the breast can be a challenge. The pickles were thick and refreshing to bite into and complimented the sandwich very well. They were like the sweet bread and butter pickles. I actually liked their pickle choice because some times I think thin pickles are a waste on a sandwich. The spicy Zax sauce was actually pretty tasty. Not too spicy, but a little kick to let you know it's not your traditional Zax sauce. They put the sauce on the top and bottom bun. The bread can really make or break a sandwich, but this bun was actually very delicious and it didn't get soggy. Also, it was large enough to handle the good sized crispy fried chicken breast. Plus I still had bread towards the end of my sandwich. The drive thru line moved pretty quickly. Customer service was pretty decent. Some people had their mask up and some did not. The sweet tea wasn't too sweet, but wasn't too bland. Once again, the food was hot. This was a great Zaxby's trip. Now I will say the signature sandwich is not a replacement for the TLC in my book and it comes in second to the TLC, however, it was still good and tasty, and I will order it again in the future. read more

See all

Ordered a large chicken wing plate and only got 5 wings, cup of coleslaw and toast. W ill not order from here again. I paid $15 for my plate and it was not worth it. $15 for a chicken sandwich combo?! read more

Okay, so my son has had this fast food chain on his bucket list for quite some time. Of course, going south meant we had to stop by. We actually stopped by twice. This location and another. One on our drive down. The other on our drive back home. While I don't eat meat, let me tell you, when it's hard to find food to sustain you on a 10-hour drive that you're taking as a solo driver, you will eat what you have to. So yes, I had chicken twice on our trip. But very little chicken. Since I stopped eating meat, most fast food places smell weird to me. I didn't get that with the smell of this chicken. Also, since I stopped eating meat, it's easier for me to taste something weird like a chemical taste. Not with this chicken. Seriously, I was impressed. I only had 2 chicken tenders each time. Enough to get me through the drive. And they were pretty good, considering I don't really like the taste of chicken anymore. My sons in the other hand loved them! The fries are also tasty, too. If you eat chicken or if your body needs protein and this is one of your options, I say go for it. After all, it'll only be one time -- or maybe two ;-) read more

The food is always good. They also. Offer senior discount. Some of the other Zaxby's don't offer the senior discount.

Excellent Cobb salad with chicken Too big for me to actually eat Price is medium. Fried pickles are excellent read more

Zaxby's virgin here. What the heck did I just eat? The Buffalo sauce was delicious, the breading in the chicken was crispy, the sweet tea was delicious. Why would anybody go to Chik Fil A? This was some gourmet chicken! Seriously, it was delicious, I wish we had one in my state. read more

Ordered $52+ of food. Got home to discover NO SAUCES. Ya can't enjoy Zaxby's family meals with no Zaxby's sauces... So I called and spoke to one of the workers there.. Her solution was for us to drive to the restaurant at 9:45 PM and pick up the sauce. I asked for the manager. His solution was he'll give us "more sauces next time". Really? So we can't even enjoy our dinner tonight but it's expected that we're going to spend more money there anytime soon? Right.... This location always has issues. That's why we haven't gone here in over a year but we decided to try it again and literally paid for our mistake. read more

Amazing location! Great salads and wings! Very clean inside, friendly folks working here, quick to get our food. We will return! read more

See all

Food was fresh & tasty! Service was excellent with beautiful smile. They had patience with me while I was using my mobile app.

My wife got us some food from here the messed up our order cold fries undercooked, boneless chicken half cooked and to top it off no ranch nor celery in the box. read more

Always tasty eating here. Try it! You'll love it!! Been here multiple times and always good.

Love!!! They don't sell much at Zaxby's, but I do love and crave what I get. Whenever I pass by one I get myself an order of the homemade potato chips cooked limp/soft and an order of the chicken tenders with a side of the tongue-torch sauce. I have tried getting the tenders tossed in the sauce, but the flavor changes drastically when that occurs and the breading on the strips begins to fall off. I find that I prefer dipping my fresh, hot strips in the tongue-torch and savoring the crispy texture along with the wonderful flavor of the not-so-hot sauce and then dipping a chip in some blue cheese dressing. Perfection. read more

Spent $29 on chicken and they only gave 3 packs of sauce for all that. You're SO lucky it's Sunday and Chick-fil-A was closed. This is just one of the many reasons why Chick-fil-A is rolling in the dough and I will not be returning to your establishment read more

Yuck. Yuck. Yuck. Did I say yuck?! Everything is drowned in Lowry salt - the fries, the onion rings, the everytyhing! The salad was ok but unless you hope to die and go to Lowry salt heaven, this is not a place I would suggest. YUCK!!!!!!!! I thinnk my sodium intake for the day exploded! =[ read more

So I placed an order online. My receipt stated the order would be ready in 10 mins. Sat in the drive thru line and when I got up to the window they said that they do not have names on the orders. I had to go inside and thank goodness I printed off my receipt. However, they couldn't find the order. They handed me a handful of receipts to find my order, I found it and they said, oh yeah, we haven't made it yet. This is now 30 mins past the time they told me my order would be ready. Very unorganized. read more

Stopped for dinner and typically all the restaurants are the Sam and have the same quality, but for some reason this time the chicken tenders where too greasy and not fresh like they had been pre-cooked long before I ordered. Will not go back to this unit. The girl taking my order was also too concerned with one of the customers and if he was paying attention to her to get my order right. Staff you need to pay attention when working the counter. read more

For a quick fix of chicken, it's not bad. My personal favorite being the buffalo zalad. However, if you are in the mood for hot wings and this is the place in the vicinity... GO ANYWHERE ELSE. My family usually get the 20 piece tenders, we never eat it all and it makes for lunches the next day. The 20 piece wings, however, are more expensive and I'm not exactly sure what kind of breed of dwarven chicken mutants these things were made from, but we were still hungry afterwards. read more

extremely disappointed by the lack of teriyaki sauce. man at counter was very uneducated about the menu. went back to get fries and could Feel the judgement seeping off him. again i just can't get over the lack of teriyaki. the barbecue sauce tasted like i took a shot of vinegar and just didn't hit the same. disappointing read more

Came here for lunch place was kind of busy, but my wait time was minimum. I ordered the chicken basket which was so good OMG I ate the whole 5 piece plate!! The sweet tea was so sweet I think I drank about half a bag of sugar in my one cup. This particular restaurant I enjoy going to always clean and food is alway on point, my only complaint is this time I went the young girl at the register taking my order seemed a little slow by slow I mean new to the job and unfamiliar with things but still great place she will learn!! read more

Zaxbys - Receipt for my meal - Fast Food Near Me - Columbia, South Carolina

See all

This place is falling apart with these 2 rude ladies in the drive thru.. I told the big eye lash lady and pink shirt , coke no ice. At the window she handed me a coke with ice. I said I didn't order ice. So this lady said she was tired of that shit. Well if you can't take a order correctly than work somewhere else. This is the second time this happened and some of those ladies have no work ethnics . They need retraining and a new manager. I am calling the district office Monday. Double check your order... read more

Best chicken fingers you could expect from a fast food place. The Zax sauce tops it all off. With delicious fries, Texas toast, and great sweet tea, what more could you ask for from fast food? read more

I wonder if you get fired here if you say salad instead of Zalad? I love their fried mushrooms, but they really shouldn't call them spicy, they have absolutely no spice! Chicken and Zaxby's sauce is really good as well. Their Zalads are good but don't get them thinking you're being healthy because they're loaded with calories almost as much as their other menu items. It's a good place to get some tasty chicken. read more

So it was a quiet Saturday at around 7:34 when we arrived. The workers did not have any southern hospitality. The lady behind the counter should learn how to project her voice, by the end i didnt know what the things had in them. We went a week after the flood and they had no drinks besides water. They also had like 2 options for food. I think that they should close if they can't really stay open. Otherwise the food was okay but it was kinda a inconvenience and im pretty sure they cheated us a few tenders. read more

I'm not sure if this is the exact location I've been to but this place is, dare I say it, better than KFC OR POPEYES! Well, okay, maybe not better~~ but I really wish we had one in DC or NY. I love love love love love love their chicken sandwiches and they have HOT WINGS!!! With a decent amount of celery (...not like 2 dying pieces like Atomic Wings charges almost 3 dollars for.) I think their insane sauce...is puh-ritty~~~ insane. I love their service as well. Albeit, they knew the person we were with...which seemed like the case everywhere we went, but hands-down, one of the most deelish fast food joints. :D HAPPY HAPPY HAPPY ME! read more

I feel dumb writing a review for a fast food place but here goes. I have eaten at this particular location twice. The first time, my sandwich buns were way over buttered and burned. As a result, the sandwich had a bitter taste. The second time, there were pieces of black plastic stuck in the breading on the chicken. They were extremely hard and I bit down very forcefully not knowing it was there and almost cracked my tooth. Since it was inside the breading, I couldn't see more of them and ended up biting plastic a few more times. I'm not sure how it ended up in there. Perhaps somebody stirred the breading and seasoning mix with a plastic fork and it broke off. In any event, I think I will be staying away from this location if I am craving some Zaxbys. read more

Ordered the Chicken Fingers platter - deliciously wonderful! OMG, their toast and cole slaw were good too... the toast was buttery, garlicy, fluffy, and a little crunch at the same time (I'm getting hungry). Chicken fingers were awesome and my sweet tea was comforting. I love how the ice in my sweet tea has the crumbled-crushed, texture... delicious southern twist.. I'm from DC; they need to build a Zaxby's up here!!! read more

I went through the drive thru and got the chicken finger plate. The meal was missing its Texas toast and Zax sauce. The fries were ice cold and there were only two pieces of chicken. The only good thing was the coke slaw. Not recommend go down the road to Bojangles. read more

Excellent Food at a reasonable price. Great Chicken Zalad. Highly recommend.

Went to Zaxby's on Garner's Ferry Road tonight, October 13th Around 8:15pm. Got to the speaker to order and the girl on the speaker was very friendly so my husband and I thought we were going to have a pleasant experience at a fast food restaurant for once...we were wrong. Got to the window where a completely different girl didn't even greet us when we pulled up and just wanted to take our money. My husband paid and she very rudely told us to pull forward to wait for our food becfor my husband could ask for extra sauce. Than he said he wanted some and she said "well you're gonna have to pay extra. They're 25 cents a piece." We already knew this and had the change ready for her. She took the change, slammed the window and we pulled forward. Our food came and surprise, surprise...no extra sauce. My husband had to go into the restaurant after going through the drive-thru and told them they forgot 2 extra sauces. They gave him one and he said no, that we paid for two. This girl was so extremely rude and just took our money without trying to give us what we paid for. I understand if you hate your job, but if you hate it that much, just quit. At least the girl in the speaker was nice and friendly, if only she could run the whole drive-thru by herself. read more