Zaxbys

Super friendly staff who was very patient with me. I had absolutely no clue what I was going in…read morethere to order. A tik tok review sent me here, so I needed to give it a try. I ordered 2 gyro sandweech (spelt that way on purpose) and 1 white meat chicken sandweech (all had same toppings) with a side of white sauce and an herb sauce. I did a build your own, which allowed you to choose which toppings you wanted. I also got them toasted, but there is a name for the process that makes them toastier. Just ask for it to be extra toasty, they'll know what to do. My toppings: protein of choice, feta, lettuce, onion, tomato, Mediterranean ranch, black olives, rice, and tabbouleh! It looks small from the outside but, there is seating within for you to actually enjoy the experience of eating in. I must say I enjoyed the white chicken sandweech a lot more than the gyro. The chicken was seasoned so well to where it elevated the entire wrap. Will most definitely get the white meat chicken again. Gyro 4/5 Chicken 10/5 lol For all 3 wraps and the two side 2oz sauces, I paid $48. I guess I should've paid attention to the pricing, but it's devoured now. They do special deals on certain days for $9.99 which includes a drink. Monday: some sort of bowl and drink. Tuesday: sandweech, side of fries and drink. Go on a Tuesday! It's cheaper if a sandweech is what you want.

OMG YUM!!! Pita way is so worth every penny!! This pita was so flavorful, hot and fresh! The staff…read morewas nice and they didn't skimp on the portions! 10/10 will for sure be back

- Original Falafel! Those - -Tourshi (Pickled Cabbage)...Yum!

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White Meat Chicken Bowl

Culver's

3.7(153 reviews)

1.8 mi

Be aware of shellfish allergy and fries!!!…read more I had maybe 5 of their fries and went into anaphylaxis. 3 EpiPens later, I was discharged from the hospital.

This Culver's location is a great one! It's in an area surrounded by shopping and other…read morerestaurants, coffee shops, etc. and is very centrally located. We've been here several times and every time it's been a great experience both with the food and the customer service -- Culver's doesn't cut corners on care of customer, that's for sure! Our kids LOVE coming here both because the food is great and also because they get a frozen custard every visit with their kids meal! (Which is delightful!) And us adults love it too. Their burgers really are special and so much better than the average burger place. Here's my tip: for the kids grilled cheese substitute the American cheese for cheddar cheese. My kids eat it so much better when it's cheddar AND they have the most fun cheese pulls that way!

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Waldo's Chicken & Beer

3.9(180 reviews)

1.0 mi

I had an outstanding experience at the Liberty Pike location in Franklin! From the moment I walked…read morein, everything was handled professionally, efficiently, and with a genuine focus on customer service. A special shoutout to Charlie, who went above and beyond to make sure everything was taken care of. It's rare to come across someone who is so knowledgeable, friendly, and truly invested in making customers feel valued. Charlie answered all of my questions, made the entire process easy, and provided service that exceeded my expectations. It's refreshing to find a business that still takes pride in treating people well. If you're looking for a place that combines excellent service with a great overall experience, I highly recommend stopping by the Liberty Pike location in Franklin. I'll definitely be back!

Haven't been in a while and it's really good! We stopped going awhile back because it tasted like…read morethe chicken was spicy. Recently did a to go order and it was delicious and seasoned well! Fried chicken was great. Crispy and juicy chicken and a good portion! Sides were amazing. Mac & Cheese, white beans and coleslaw were all good! Also had the 6 wings with Alabama sauce. Surprised it wasn't tossed in but still really good and good size. You can't go wrong with the Cheddar biscuits. They were well baked and delicious. All in all, good food and price!

Beers on tap

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NIce selection of beers on tap.

Raising Cane's Chicken Fingers

3.1(25 reviews)

3.3 mi

I had heard great things about this place, so we decided to stop in on a Sunday afternoon. The…read moreparking lot was absolutely packed and the outdoor seating looked like a tailgate party for people obsessed with chicken fingers. As I stood there studying the menu, I realized they really only serve about five things: chicken fingers, fries, Texas toast, coleslaw, and dipping sauce. That's it. No 14-page Cheesecake Factory novel to sort through. No stress. No panic. No "what are you getting?" discussions. I thought about my order for exactly 6.4 seconds and went with the 3 Finger Combo, which included four of the five menu items. Honestly, this place is perfect for kids, exhausted parents, and anyone who gets anxiety trying to order at restaurants with more than six options. After ordering, we grabbed our iced tea and headed for the condiment station, where I discovered the true MVP of the experience... ketchup ON TAP. I don't know why this impressed me so much, but it did. It felt oddly luxurious. Like a soda fountain, but for fries. The food took a few minutes, but when it arrived, it was straight-out-of-the-fryer hot. I have to admit the chicken was really good. Crispy, juicy, and worth the hype. The fries were average, the one-and-only chicken sauce was decent, and the Texas toast was surprisingly solid. Overall, I'm glad we tried it. If you have kids, love simplicity, or just want a restaurant where making a decision doesn't require a committee meeting, this place is definitely for you.

They opened their Franklin (Cool Springs) location in mid-January and thought by now it would be a…read morebit calm BUT no...this place was insanely busy (it was also a Sunday during the dinner rush). The place gets a 3 Star but employees and food get a 4 star. Parking lot was packed and so was the drive-thru. The inside is much smaller than other locations I've been too. Not a lot of seating but they do have outdoor but too cold to sit out. The way the line forms to order is rough. If you sit in the high top table basically people are standing right next to you as you eat. They need to figure out a better way for customers to line up and pick up since the space is so small and customers end up next to or hovering above customers eating. Dining area was fairly clean and staff is doing the best they can. They do get the line moving quickly as well as orders. Bathrooms were a mess. Food was good - very hot (temp wise) so if you have kiddos pull it apart to cool. Delicious and good portion. I will say packaging for kids combo is meh and also there wasn't a prize and the line was too big to ask for one. Food tasted like it would at any location. Soda machine was down but luckily we are tea drinkers. Probably go back but would be drive-thru. Might take a few months to figure out that dining situation.

3 Chicken Finger Combo

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Shake Shack Franklin

2.7(122 reviews)

1.4 mi

I first fell in love with Shake Shack in NYC. No 3 lbs of greasy fries like 5 guys. Smash burger…read morecooked to perfection. I was excited to see one coming to Franklin. I first braved the long lines when it opened in Franklin. I forgave the learning curve. It was, after all, Shake Shack. I noticed that the burgers were not exactly...great. Certainly not worth the long wait. We continued to give it a try, often with a "are you willing to risk it" as a prefatory question. Like an amnesiac we would go and then get an incomplete order of mediocre food. We took a break. Fast forward a few years and I find the mess of this place persists. The lines are gone and the service remains mediocre. The burgers are now in competition with In & Out, but in reality Culver's, almost across the street, is a better value. Nah, Shake Shack, I'm out.

Small parking lot, but I got a spot, No interaction between…read morestaff & customers except "you are gonna have to use the kiosk, " room felt like a tin can with all the gray & beige, had a few tvs on the wall. They give you world's smallest cups for self service water, my smash burger was well done , fries were good, it was just ok

Inside of the restaurant

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MOOYAH Burgers, Fries & Shakes

3.7(91 reviews)

1.3 mi

What do I say about Mooyah? The food is good. The service exceptional, and the atmosphere? Well it…read morewas comfortable enough, but if you're looking for bustling crowds and high energy, you've come to the wrong place. The restaurant was near empty at 1pm on a Wednesday afternoon. You won't have a problem carrying on a conversation. In fact, you could have each person of a party of four sit in opposite corners of the place and speak in a whisper, and still spill the tea. Crickets, and I can't explain why. As I mentioned, the food is good. Hearty and tasty. I got the make your own. A simple burger with bacon and avocado, and fries. Delicious. I can't explain why the hoards haven't found their way here. One possible explanation could be that there's a hippie restaurant, Flower Child, right next door. It was drawing pretty heavy on the foot traffic. Then there's the Shake Shack across the parking lot. It too seemed pretty popular. So what it probably comes down to is the old adage, location, location, location. My daughter seems to think that it's name recognition. She could be right. I don't get how Mooyah ties into burgers. Maybe "moo" as in cow? They do have shakes. Is that where the moo comes into play? It's a mystery. Give the Moo your business. You're going to like the food, and if you're a loner, you'll be in heaven. Quick Tip: Pass on the soda and get one of the mixed fruit drinks. They're quite refreshing, and because there's nobody there, your drink will be abundant and cold.

Great burger! Wonderful service! Casual atmosphere. My husband and I both chose the most expensive…read moreburger on the menu, which was the Double Diablo for $12.29. It has Angus Beef, Pepper Jack Cheese, Bacon, Jalapeños, Cholula, Mayo on a Signature Potato Bun. You can custom order anything on the menu to suit your taste, so I had them hold the jalapeños. My husband said I didn't know what I was missing because he thought they were so good on the burger. We also ordered fries, which are some of the best in town. They come in single, shareable, and family portions. We chose to share the shareable size, and it was plenty for two. If you're hungry for burger and fries, this is a good place to go. I will be back, and I will be trying many other things from the menu, to include a shake.Sorry, no pic. I ate it too fast because I too hungry! I will add, the young guy that greeted us and took our order was so friendly and mannerly!! I wanted to tell the manager personally how nice he was, but they were unavailable at the time of my visit

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Tony’s Eat and Drink

4.2(141 reviews)

2.8 mi

I just ordered a western bbq burger on uber eats and it was AMAZING! I was pleasantly surprised by…read morehow quick they made it while still maintaining quality. It was crafted very well, not sloppy but they definitely didn't skimp on ingredients! The burger was loaded with just the right amount of crispy onion straws, bbq sauce and bacon. The actual patties were a very good size and flavorful too. I just moved to the area and I am glad to know there's a place I can either order from or go to on the late night and get good food!!!! They even put a free app card in the bag so I will definitely be going in person to try other menu items out. Give the kitchen staff a raise because they deserve it!!!!!! I didn't even have time to take a pic of it because it looked so good I had to immediately demolish it hehe

Such a fun place. Came here on a Sunday and it was karaoke nite. Friendly service and quick…read moreservice. Food was good and a big portion too. Drinks was strong. Would definitely come back!

Bar area

Chicken Quesadilla

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The Tres Amigos Burger with our signature Chipotle Mayo

Steak ’n Shake

2.2(202 reviews)

0.8 mi

My husband and I ate here after his doctor appt a few weeks ago, and I want to say we were very…read morehesitant. The last time we ate at a Steak and Shake was in Murfreesboro 5 years ago and it was terrible and that is why we had not been back. Well we got to this one in Franklin off Murfreesboro Rd right at 11AM, we got right in and did our order on the kiosk and were asked a couple times if we needed help. We managed to get ordered. The food was very reasonable which we were very shocked about, and the food was so fresh and hot we now really want to go back!!! We are glad we went ahead and tried this Franklin location! We will be back!

I am updating a previous 2 star review. This restaurant is making some positive improvements…read morerecently. They are keeping the serving counters and tables clean now and trash emptied. The food has always been good in my opinion so nothing to add there. I used to feel they pressured customers for tips but I order online and there is no pressure. The only thing I wish they would change is having to order at the kiosk. Having an employee greet you at the counter with a smile and take your order is much more welcoming like they do at In N Out.

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Snotty "manager".

Jason's Deli

3.9(132 reviews)

2.0 mi

Love this place. Soft serve ice cream feels like a small thing, but it makes the experience over…read morethe top

Jason's Deli in Franklin anchors a small plaza directly on Mallory Lane near the AMC Theater and…read moreother eateries/retail. For the most part, this is your standard Jason's Deli that offers all the tasty soups, salads and sandwiches that you have come to enjoy. Jason's sits on the end of the plaza, so the interior is decently spacious, however the flow can get a bit tight when they get busy for lunch. Layout is counter ordering, and then flow down the line to end in the drink, soft serve and salad bar stations. Speaking of the salad bar, while it is not the salad bar of the past, it is still ripe with options and variety...and breadsticks. When it comes to Jason's, I am a panini guy...legit any type of panini from the chicken, chipotle chicken or the chicken caprese. Just something about that toasted bread, especially the focaccia or sourdough! Service is always decent at this location with no major issues ever noted. They are welcoming and helpful when needed. Parking can be a bit tough, honestly so can getting in and out of the lot. So, be careful whether coming or going! Overall, solid Jason's Deli location that comes in clutch for a good sammie, salad or cone from time to time!

Bacon Cubano

Salad Bar

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Tuna Sandwich Catering Box Lunch

Hattie B's Hot Chicken - Franklin - Factory

4.5(166 reviews)

1.9 mi

Amazing service the manager was so sweet. I loved eating here because of the interaction with…read morestaff!!

First timers I've heard nothing but great things…read more Did not disappoint Food came out pretty quickly Staff is so welcoming and all very friendly The only complaint I have is the parking is very small and we had to park down the street and walk kind of far But other than that clean restaurant Definitely will be back

Breakfast biscuit. Pimento cheese, bacon, egg and medium spice. Add some tater tots for fun!

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7 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Charissa D.

103

7 years ago

Unfortunately it's the staff and the time it takes to get food that gets this low score. They are in such a great location and have such an opportunity to excel but the lack of exceptional customer service and their lack of concern for time is just disheartening. If I want to spend time in a restaurant like this, it would need a much better atmosphere. If you dare go, remember to be patient because this isn't the first review that tells you about the slow service. The food was good, but I will not go here again. I just can't justify the time spent for "fast food" (ironic name). read more

josh m.

15 days ago

Why does the app keep trying to force you to buy frozen lemonade? Why is it that they offer rewards and then cancel them at checkout? Why is it that it's literally the worst ordering app in the game. It's 2026 and they got a first year incarceration of app ordering tech. read more

Sam V.

10 years ago

I eat lunch here once a week or so...The food (especially the salads) are good. The service could be better but I get the impression they are trying harder to improve that. I would recommend this place for lunch. read more

Becky T.

9 years ago

This was the best experience I've had at a fast food restaurant in many years, the food was awesome the staff was very friendly & help with placing order.I will be back for sure. read more

Joseph L.

4 years ago

Cheap service! By a meal you get ONE pack sauce with 3 fingers. You buy a "Ten Pack" you get only TWO. They want you to pay for more sauces after two. read more

C S.

11 years ago

Wings are $10 for 10, and they're tiny. Who cares about the sauce when you have nothing to put it on. One and done...

Jeff C.

181

4 years ago

Wonderful salad and chicken. The grilled chicken is great and chicken fingers are light and airy.

Zaxbys - hotdogs - Updated August 2026

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