Cashier blew his nose and clearly looked sick. Came to the register without washing hands

Would not recommend. At all. Line is always ridiculously long, service is always garbage, and 9 times out of 10 you're getting the wrong order. Went back to get the correct order and they insisted that I'd have to pay again for the correct order. read more

Go to a different location. This specific one doesn't do zaxbys justice. Poor service, quality and cleanliness.

The drive thru speaker has been messed up for months. I've made several comments about it to the person at the drive thru and they said they know. Please someone fix it so each time I order there is t some miscommunication. I'm sure it's frustrating for customers and employees. read more

This place is really bad in the customer service dept. with delayed ordering & a cashier without a lick of common sense. I caution against this place. read more

Very bad Service, food prep takes way to long and the food is burnt at times, very bad location, wouldn't recommend it if you're looking for a Zaxby's. read more

If their was no star I wouldn't put one. This is the worst zaxby's I've ever been too. I ordered a wings and things. The chicken was so small and looked dark And small portion of fries! Ugh. Wasted money on 2 plates. My mom told the lady who worked here but she did nothing! The zaxby's by my house is wayyyy better compared to this their chicken is big and light. They give us a good amount of fries. PLEASE DONT COME HERE!!! read more

I just came from there and I am disgusted. No straws were included, and drink wasn't fully filled. The fries had no taste. Took forever to order and toast is very stale. Do not go, I'm disappointed.. read more

Workers here never get their orders correct for me. Every. Single. Time. Either no sauce, missing one sauce, wrong flavored wings, wrong order, no drink, wrong amount of change, etc. Don't use the whole "it's busy" as an excuse because Chick Fil A can be 10x busier than you guys and they're on top of their game every time. read more

I went through the drive thru to order dinner for myself and my husband. It took 15 minutes to get to place my order, and once I got to the window I sat there for 10 minutes waiting on my food. I ordered a buffalo bleu zalad, but there was no bleu cheese and barely any buffalo sauce on the chopped chicken. It took them 4 minutes to get my order in the bag, but I had to wait an additional 6 minutes for a piece of extra toast that I did not order, which was on someone else's plate and was slipped into a bag then placed in my bag. There was no seasoning on the fries at all. I would not have been so upset about the wait had the cashier at least explained what was taking so long. Seems whoever is in charge of training at this Zaxby's should be retrained or fired. And these people want $15 an hour? Yea, no. read more

Zaxby's is one of my favorite fast food restaurants to eat at, but this one is just ok. Never had a problem with my order, but this location isn't the best. read more

I love zaxbys...but not this one. I went there once and the chicken fingers had a weird taste to them. My boyfriend said it tasted like plastic. Its hard to get into which is not there fault. And its the smallest one i have ever seen. But the chicken was so gross i will never go there again. I will drive out of thd way to other zaxbys. Just not this one. read more

Everything everyone has said prior to me still holds true. This Zaxby's has the longest wait of any Zaxby's I've been too. The staff is horrible. Poor customer interaction skills. Lacking in greetings and goodbyes. No straw. No sauce. No apology for the 30 minute wait. Location is dirty. I always forget how trashy the place is, then we go and only stay because it's late and by the time we get somewhere else it will be too late and closed. read more

Worst Zaxbys I have ever ate at. Chicken fingers taste like old grease plus you can see the kitchen from up front witch looks like it hasn't been cleaned in weeks. read more

Drive thru cashier knows to put a fork with salad in bag but not salad dressing, napkins, or straw for drink. Not the first bad experience with drive thru staff at this location. Won't be back read more

This place doesn't even deserve a star. HORRIBLE customer service. This place is run by immature, lazy kids with absolutely NO customer service skills. It ALWAYS takes forever at this location.The last time I was there was 2 months ago. It took over 20 minutes in drive thru. I just sat there at the window and then asked for a manager. I told her I wanted my money back and that the wait was ridiculous for a salad and their chicken tender plate. She just said "Sorry" and refunded my money. I refuse to go to this location. read more

Be very aware when spending you money at this Zaxbys !!!! The Customer service is DOWN RIGHT AWFUL !! I complain to the manger " Steven " and that was a waste of my time......he had this look on his face as I was explaining the problem like why the hell are you talking to me, not only that but at no point did he apologize about the shortness that I experience with his employee, to make matters worse he took up for her !!!! I own my own business also with 8 employee and there is no way that I would have had a customer leave my establishment with that customer not feeling confident that the situation was going to be handle. read more

Zaxby's has great food, and the food here was up the the usual standard. When I are bed I was about 5th in line. There were 3 workers behind the counter all on their phones laughing and talking, not acknowledging the customers, when someone said something they said I'll be with you in a minute. Food took forever to get, bathrooms extremely dirty. Why do you guys have a full time police officers stationed inside the building? I asked him why he was there and he said it was not his job to tell me why he was there. I will not go back to this location. read more

Came here for lunch with my nephew. The restaurant was so smokey from something in the kitchen it was hard to breathe. The door up front was propped open (health code violation) to attempt to air out the restaurant. We asked to eat in & 1/2 our order was bagged but with no utensils to eat a salad. Another couple before us waited through 4 orders before finally getting their food. The food was sub par compared to their other locations. I will never again eat at this location. read more

This is the worst Zaxbys location I have ever been too! I have had Zaxbys in several states and multiple Georgia locations so I feel it fair to make that statement. I work less than a mile from this location, and I eat out at least twice a week.. I had stopped coming here at all due to the lacking service, space and not up to par food, but today i just needed a salad quick so I went to drive through, ordered my salad got back to the office, and the salad was hot! not lukewarm but wilted lettuce due to the hot toast placed inside the box with my salad.. disgusting!! I no time to return it, and only 30 min for lunch what I did manage to choke down made me physically ill... this is the second time I have been ill from food from this location... dont waste your money on this crapppy food... even burger king is better management should be ashamed to serve and the staff is snappy and rude too boot read more