Cancel

    Open app

    Search

    Zaxbys

    2.6 (94 reviews)
    Closed 10:30 am - 10:00 pm

    Order Zaxbys Takeout or Delivery

    Zaxbys Photos

    Business Info

    ZAXBYS ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Good for kids
    Good for groups

    You might also consider

    Recommended Reviews - Zaxbys

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Keisha L.

    It's automatic that whenever I'm in close proximity to a Zaxby's, I gotta stop, no questions asked. I was greeted immediately upon entering the door and was advised to let them know when I was ready to order. I order the same thing for the most part every time because it never lets me down. The four fingers is just enough to satisfy my craving!! Thick, juicy strips of chicken, perfectly breaded and super hot!!! I love the fact that your order is cooked after you order. The fries, the fries, the fries, the seasoning they put on the fries will have you thinking you are going crazy because it tastes just that good!! Dip them in barbecue sauce (.25 extra each) and you are on your way to tastyville!! The meal comes with coleslaw which is a hard pass for me but it smells good. The piece of Texas toast will send your cholesterol into overdrive as it is toasted and super buttery and down right freakin delicious!!! One bite and I promise you'll be hooked, like lips greasy hooked! Staff was friendly and the service was good! The inside is well maintained and had a welcoming feel to it. My only qualm is that the Coca Cola machine was out of the Peach Citrus drinky that is seasonal which I was kinda looking forward to lol.

    #3 combo
    Tyler L.

    What a great first experience at zaxby's. There was no one at the counter when I arrived but worker Brian Johnson came right out from the kitchen to take my order when he noticed me. I let him know it was my first time in VA and he did nothing short but make me feel welcome. He hooked me up with the info on the best sauces. Food was hot and I couldn't be happier. This guy is going places and is extremely personable.. all around top tier fast food

    Zaxby's snax
    Rhea C.

    The chicken tenders were tasty, but the fries were kind of bland. I really liked it though and I will definitely come back for their chicken sandwich! The Zaxby sauce was alright. Didn't have that much flavor, but I will get the other flavors next time. Highly recommended!

    Anissa W.

    I just can't stop going to this location for some reason. I am clearly a glutton for punishment. I went through the drive thru for a kids meal with a Yelp Coupon & they didn't know how to take the 10% off my meal. The cashier ended up taking 10% off of ONE ITEM (40 cents total) & they should have taken more like $3 off. I didn't feel like arguing with them, so I left. I gave them 3 stars though because our food was feather than usual. They need some education here. If Yelp offers a discount, they need to know what that discount is about.

    Paul H.

    So I have heard much to do about this place before and after it opened in Richmond.. I am not sure why, it's just another chain chicken joint as far as I can tell. My tenders were not bad by any means, it was just average. The fries were your basic ore-ida style ripple cut style I can buy in a bag at the grocery store and make at home. Except they were much more expensive here. The menu was a bit confusing for my first time and the cashier was not much help in translating, I think she was new too... So fellow Richmonder's what am I missing about this place because I may not ever come back? Not to promote another business in this review but Lee's Chicken smokes this place! And you don't have to pay for extra sauces, they will give you a bag full to take home if you choose. If you are on the Broad Street corridor give Lee'ss a shot first-it's much better, and cheaper too.

    Chicken Finger Plate
    Monica G.

    The waiter decided to make a joke out of my food. So I'm a vegetarian eating her because the person I was with wanted to eat at Zaxbys! It was so disrespectful and rude. Who cares what I'm ordering as long as I'm paying for it it shouldn't be a problem. Just tell me my total and give me the order.

    See all

    Photo of Ariana D.
    83
    21
    13

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Thanh T.
    158
    30
    40

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Great grilled chicken sandwich and great grilled chicken salad! I love the little onion crisps. A delicious way to get more veggies.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Bj B.
    122
    14
    12

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    My first time eating here was delicious....just wish they would open one in the east end of Henrico

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Raye H.
    17
    77
    0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Like an upscale Popeyes, but still fast food. The spices were complimentary. Chicken and fries were phenomenal!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Unless you want to order your food at lunch time and get it by dinner time - don't go here. And the tables were filthy.

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0

    10 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of John M.
    202
    152
    168

    10 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dave S.
    10
    30
    20

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Took me 45 min for my food ... The food was good ... But for the price and the wait I don't think I will be going back no time soon

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tony R.
    339
    21
    13

    10 years ago

    Business owner information

    Photo of Richmond Z.

    Richmond Z.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Brad R.
    25
    28
    0

    9 years ago

    Business owner information

    Photo of Richmond Z.

    Richmond Z.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Marc A.
    11
    14
    1

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Richmond Z.

    Richmond Z.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Alex N.
    391
    9
    4

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 2 of 3

    Ask the Community - Zaxbys

    You might also consider

    Lee's Famous Recipe Chicken

    Lee's Famous Recipe Chicken

    4.1
    (326 reviews)
    3.3 mi
    $

    I discovered Lee's about a decade ago when a coworker took me there for lunch, and the spicy…read morechicken had me in a chokehold from day one. The heat was perfect, the coating crispy, and the wedges were always on point. I couldn't come to Richmond without grabbing spicy wings. So when the owner decided to stop making the spicy wings and convert the fry station to breast strip fryers, that was it for me. That spicy recipe was the reason I came. Without it, this just isn't the same place. I won't be back unless the spicy chicken makes a return.

    Lees chicken on Broad Street Richmond has fallen off as far as the quality of service and food is…read moreconcerned. I ordered five, three piece dinners Friday February 6, 2026 and me and family ended up with upset stomachs from the meals. The chicken seemed as if it was cooked in burt cooking oil. The macaroni and cheese was runny with liquid in it. The potato wedges were not fully cooked as if the staff was in a rush to serve customers in the drive thru. I had already had a problem in the same store at lunch time on the same day. The young lady in the drive thru window did not understand English very well and therefore she messed up my order. I had to get out the car and come to try to get a refund. The managers did not apologize initially. After about 10 minutes I stopped one of the managers that came from the back and I told her my problem. She did her best to try to fix the problem. Later, the manager on the serving line finally apologized. I was told that Lees Chicken was one of the best in Richmond. Well, I have had three bad experiences in less than a week and a half. I tried to give this establishment a chance three times. First, you have to fully cook the food before you sell it to customers or someone is going to get sick lick we did. Mind you I spent almost $70.00 on this food and we all ended up sick. I would appreciate it if someone would contact me to discuss the matter. Thank you for reading my review and I hope to hear from you soon. Regards, Rodney (804) 929-7938

    Photos
    2 strip meal (with potato wedges & hot apples) $10
    2 strip meal (with potato wedges & hot apples) $10
    Chicken Tender Strip
    Chicken Tender Strip
    Lee's Famous Recipe Chicken

    See all

    Zaxbys - hotdogs - Updated June 2026

    Loading...
    Loading...
    Loading...