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    Zaxbys

    2.5 (39 reviews)
    Closed 10:30 am - 9:00 pm

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    Boneless Wings & Things (Buffalo Garlic)
    Heath B.

    Food looks good, tastes good, not much seasoning on fries and they only gave me around 13 fries... for a $13 meals seems like they could afford to up the fry portion. Nevertheless pretty decent. Prices here are ridiculous. you'd think being in a college town they would help out by lowering the prices not jacking them up! everything is almost a dollar or more per meal

    The picture speaks for itself.
    Sherrie G.

    We haven't been in for a long while, because they have just gotten so bad since covid. We decided to give them another shot today. There were two official looking men there working from Zaxby's corporate office. They had their computers all set up and appeared to be working hard. They were right next to the drink machine. The cashier called them the "big men." Our visit was at 2pm, so they were not busy at all, and some employees were outside smoking. Our food was semi-hot, there was no ice in the machine, and it was completely out of coke. But, nothing from our visit tops what was in the men's room!

    Drive thru menu
    Julie K.

    They forewarn you that they are short staffed. So you have to keep your expectations low. I didn't realize how low my expectations had to be until I passed the drive thru lane and opened my bag of goodies at home. Ordered the signature sandwich meal, the chicken was crispy and delicious, but pickles were missing and there was barely any "signature sauce." Moved on to my crispy fries, no ketchup came with the meal. Shame on me for not checking to make sure my order was correct and assuming a ketchup packet would come with my meal! What was I thinking? I should have thought of all that as I waited 20 minutes for my meal at the drive thru. At least I got the right drink, a regular coke. Can't really complain, as it's the only Zaxby's in Waynesville unless I wanna drive another 30 mins to Asheville or Sylva. Which I'm too lazy to do... obviously, otherwise why would I wait 20 mins at a drive thru?!? Honestly I should be grateful that this location is even open.

    I would not recommend this location. Once I pulled in the parking lot with my food I realized there was no ranch, no silverware, no straw, and no napkins. Not to mention the chicken had little to no sauce. I pulled back around to ask for these missing items and the girl at the window was very rude to me. She asked me to pay for the ranch and was clearly irritated with me (for no reason). She kept yelling to the other guys working there about my order and claiming the items were in the bag. I get that it's fast food but still this is extremely unprofessional. I was so astonished by her behavior that I didn't even feel comfortable asking for all of the missing items or telling them about the problem with my chicken. (The fork in the picture is one I have from home.)

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    1 month ago

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    Evan C.

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    10 months ago

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    7 months ago

    This place is great, really had a good time with my family here. The people are friendly, the music is rockin' and the tenders were sizzlin'

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    1 year ago

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    3 years ago

    This Zaxbys is SOOO SLOW, it shouldn't even be considered FAST food!! There are three cars and we've been here for 20 minutes

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    12 years ago

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    8 years ago

    Chicken dry biscuits falling completely apart our family will spend our money elsewhere!

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    11 years ago

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    12 years ago

    Nice soda machine but didn't have any soda not nice counter help seemed very angry to b working

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    9 years ago

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    Ask the Community - Zaxbys

    Review Highlights - Zaxbys

    My kids look forward to going to Zaxby's every time we go to North Carolina.

    Mentioned in 12 reviews

    Read more highlights

    The Sweet Onion - Crispy Fried Onions

    The Sweet Onion

    4.4(531 reviews)
    0.6 mi
    $$

    I'm honestly shocked this place doesn't have higher reviews..The Sweet Onion is THAT good…read more I grew up in Waynesville, North Carolina and visited this summer for an anniversary trip, and this restaurant completely blew both my partner's and my expectations out of the water. We started with the okra (incredible) and a cucumber salad, and everything tasted SO fresh and local. For our entrées, we ordered the steak and the salmon pasta BOTH were absolutely phenomenal. There were so many things we wanted to try on the menu, and our server made the experience even better. They were honest, knowledgeable, and took the time to break down each dish, even down to the smallest ingredients, which really helped us decide. The vibe at The Sweet Onion is intimate and personal without feeling cramped or crowded. It's that perfect balance of casual and upscale! You could easily dress up for a date night or come in more relaxed for drinks and dinner. On top of that, the prices were extremely good for the quality of food and the level of service. I would 100% recommend this spot to both locals and visitors!!! I genuinely think about this place at least once a week, and if I still lived locally, I'd be dining here a few times a month without hesitation.

    We are in town for a week, and while my wife and MIL have been here before, this is my first time…read more-- it won't be my last! First, the location itself is really unique... years ago this was a Greyhound bus station! The whole asthetic was very unique, and beautifully refurbished. We did have to wait an hour for a table (make a reservation!), but it was comfortable and the staff were ALL very friendly! Once seated, our server Nicole was amazing! We were pretty much ready with our order after looking at the menu while waiting. My MIL and I both got the open faced roast beef sandwich, and both with garlic mashed potatoes. I also got a side salad (soooo good, the candy pecans and ranch, wow!), and she got the French onion soup. It looked great, I'll have to try it next time! My bread was slightly burnt on the edges, and while the au jus that comes with it was ok, we ordered some of the brown gravy (that comes with the meatloaf) and it elevated it so much! If the staff reed this, that would be a smart move! My wife got the 12oz ribeye, and she kindly gave me a few bites. OMG, one of the top 3 steaks I've ever had!!! We both don't like anything on our steaks, and the natural flavor was unbelievable! It was cooked perfectly! All in all, it was a great experience and we WILL be back next time we are in town!

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    The Sweet Onion - Entrance/bar

    Entrance/bar

    The Sweet Onion - Biscuits

    Biscuits

    The Sweet Onion - Three Cheese Tortellini

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    Three Cheese Tortellini

    Popeyes Louisiana Kitchen

    Popeyes Louisiana Kitchen

    1.7(3 reviews)
    0.5 mi

    I loved Popeyes when I live in southern California...but the local, new Popeyes leaves a lot to be…read moredesired. I've gone twice and the chicken was undercooked... gag!!.. I hope it gets better. The biscuits were not up to par also....sooooo disappointed, Hope it was a fluke and they get better. I'd rather support them than the chicken accross the street.

    Service was HORRIBLE. Relatively new location, have eaten…read morethere multiple times both dine-in and take-out. 10-15 minute average wait for order to be filled. Family was willing to wait since the classic fried chicken was very good. Store location and interior is new, but kept VERY cold. Employees on counter register are often uncertain how to place the order correctly. Last take-out visit was one of the worst customer experiences I have ever had. For starters, young man at register gave me incorrect change, even after I went back to counter to correct it. When order finally arrived, I double checked it as standard for me with all take-out orders these days. Part of order was supposed to be 3 classic fried chicken wings (light meat), but was instead 1 wing, and 2 dark meat (leg and thigh). When I took the incorrect portion back to counter to be corrected, I was only then told they were out of chicken wings. After mentioning that he could have told me that when ordering so I could change or cancel the order, he just shrugged at me. After asking to speak with a manager, a young woman came and told me they were completely out of wings to cook and there was nothing she could do. After again mentioning this information could have been passed on when ordering and that the order as filled was unacceptable, she finally offered to refund the order. At this point, she asked me to bring the ENTIRE order back, saying she could only refund the entire order. After bringing the full order back along with original receipt, the manager proceeded to ring up a refund for less than I paid. When I pointed this out, she declared that is what my order cost. When I pointed at original receipt she already had crumpled up in her right hand, she started yelling that I was trying to assault a minor and she would call the cops. We finally de-escalated enough that I returned all the change I received after placing the order and she returned my original money. The employees on register need more complete training, and the only manager on duty should be better trained on customer conflict resolution and professionalism.

    Photos
    Popeyes Louisiana Kitchen
    Popeyes Louisiana Kitchen
    Popeyes Louisiana Kitchen

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    Zaxbys - chicken_wings - Updated May 2026

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