I was in Winchester today and decided to eat at Zaxby's since it had been a few years since I ate at one in Tennessee. I went in and got reminded about the nice interior they have. A very nice interior decorated nicely and they had a tv on showing a sports game you could watch while standing in line, that I thought was really nice. I went in and got in line with 3 people in front of me at 12:40 on a Sunday afternoon. It took a few minutes to get through the line and got helped by a friendly young lady who took my order of a Signature Sandwich Meal, upsized my fries and drink and got me some cheddar bites. The signature sandwich was good and the fries were good, but the cheddar bites were not very good. I had some of the cheese curds at Cook-Out the day before nearby here and those were better. I'd get the sandwich and fries again, but I'd skip the cheddar bites and try something else on the menu. While eating, I found I needed some extra sauce and I was able to go up to the front cashier and get it no problem. This was def a good meal and made me hope it's not so long until the next time I try them again. read more

So I was here today I wanted some loaded fries when I got here I went through the drive through and the guy that answered was rude very short answered and rushy I brushed it off but then I got my food I got home and looked at it there was as u can see very few fries and chicken maybe I'm fat but I'd like a little more for $10 I called the store and the manager were rude and acted confused and handed the phone to someone that was a "cook" but then the lady said she was the manager so this store is very rude and confused read more

Zaxbys - Fast Food Near Me - Winchester, Virginia

Everytime I visit this location, it is hit or miss. But today was hit. I am happy that they serve us so late when we arrive. There are other locations I have been in and this is elite compared to the other. read more

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Went thru the drive thru Got 10 Chicken Strips w 2 little rolls. Ranch and Zazbys sauce. We went because of convenience. Our 1st time here. Strips were ok Moist But tasted ok. Nothing Special. read more

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We went back twice and both times the chicken was so salty nobody wanted to finish. Plus they're way overpriced

The cashier was a bit on the rude side. We ordered the zax snack box. Food was hot and delicious. Lobby was quiet and clean. read more

Zaxbys - Lobby - Fast Food Near Me - Winchester, Virginia

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There is nothing more infuriating than being asked to wait in the parking lot for a drive-thru order only for them to get it wrong and you don't know until you get home. Ordered a zen salad and got chicken on lettuce. Did not get one of the egg rolls I paid for. The fries were good which is why I gave them 2 stars. read more

I tried Zaxbys in Georgia and it was horrible. But gave them another shot because my kids pressed me out. Glad I did. The food was fresh and those seasoned fries were sooo good. It was a great switch up from our norm. The hot honey mustard is really good. Next time I got to ask for extra seasoning on my fries. Strawberry lemonade... bomb. Extra sauce cost too much though. But Food came out quick and staff were nice and quick. I hate the drive-thru curb ... I almost scraped up my rims. Other than that, will definitely go back. read more

Zaxbys - Chicken Finger Plate - Fast Food Near Me - Winchester, Virginia

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Had a Zaxby's blue salad and it was delicious. Quick and excellent service. Would recommend.

Great service! I always stop by when I am in town. Food is tasty and the atmosphere is nice. Not bad for a quick bite :)

The inside isn't open unless you are picking up from placing a order online. My son went inside to pick up his food and wore a face mask as well. My son wanted Zaxby's and this was the last one before we hit Pennsylvania, so we came here. I don't eat chicken, so I didn't get anything here. My son love the wings and things, so he ordered that and my husband had a Zaxby's salad and a chicken sandwich with wimpy sauce and fries. They both loved their lunch and most definitely will be back if we're traveling I-81, North or South. read more

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Not too bad of a dinner for Saturday night. I had the traditional wings with sweet and spicy sauce. This is the only sauce that I like from there. Wings were pretty good but I wished the bread was a little more toasty and the fries a little more crunchy. It was good overall! Customer service is always excellent when I go so that's a plus! read more

Zaxbys - Sweet and spicy Traditional Wings - Fast Food Near Me - Winchester, Virginia

I love the enthusiastic crew and the good food! The cashiers are friendly and make an effort to go above and beyond. read more

Probably the most mediocre chicken sandwich I've ever had. I came here excited to try this place since I always see a ton of commercials on tv. It looked good! The result was less than astonishing. While my meal was prepared fine, the lack of flavor and overall size of the meal did not fit the bill. The only plus is the Zax sauce was pretty tasty but couldn't make up for what was otherwise, a lackluster fast food meal. read more

Zaxbys - Fast Food Near Me - Winchester, Virginia

Just came to stop by and try out the food. Place was pretty clean. Great customer service! Food came out nice and hot no problems!!

Zaxbys has the best chicken around. The food is always cooked to order and fresh. Between the Zak snack and the blue zalad you can't go wrong. I would highly recommend it! read more

Good food, chicken sandwitch and salads, excellent service at the Winchester location. Nice clean dining room with no sticky floor.

i love the coke machine with all the options. food is good. made quickly. staff are friendly and polite. the music is nice and the sunlight+warm lighting makes it feel very welcoming. very clean and comfortable. read more

Zaxbys - Fries and the lettuce from my chicken sandwich meal. i couldn't wait to eat it. sorry. - Fast Food Near Me - Winchester, Virginia

Great place to eat! I grew up eating zaxbys then when we moved to Maryland there were no zaxbys up there so it is always a treat and feels nice to go down south and eat some zaxbys! very clean as well! Plus they served our whole basketball team in a timely manner! highly recommend! read more

A wonderful place to eat out! Fast and friendly service, definitely feel at home here! If they do happen to mess up an order they are quick to apologize and compensate for the issue with no problem! Food was great! read more

Great food and friendly service! The casheirs greeted me and my family when we walked in.

I went today to get for for me and my wife and I was so disappointed in what they gave me. I orderd chicken taco and I got nuggets size chicken that like a slap on the face. I also ask for a little ice but I got the whole cup full to the top and all I got was 4 sips of soda. This deters me from going back. To top it off the first time I went there I got everything I ask for this is my 2nd time and this happend. read more

So, for context, I am familiar with Zaxby's in depth as the first location was started in my hometown. I was very surprised to find one here in Winchester, and I go at least once a week. The service is good, and the cleanliness is in sync with their corporate image. The staff are super nice and what you would expect from Zaxby's. The food? Well, it is the standard across the board. They started with wings and they do them well. I am happy to see fried pickles on their menu now, that makes me proud. If you haven't had them, it will be a nice surprise for you. read more

Last night was the last time we will be eating here. I have no clue how we can have so many bad experiences on multiple visits; it is extremely telling. It was fine up until we received our food. I asked for a single sauce with my combo. Khayla was rude from the get-go. "You have to pay for sauces, they're $.25." From there, I stated I always received a ranch without asking. Not sure why a complimentary sauce per meal is an issue. We went back and forth, to which she caved, and gave me the sauce. Not before she explained that their "boss" (manager/owner?) complained they were giving away "free sauces." I didn't realize paying for a meal meant free. Still she retained her cheerful attitude and she called the manager over (who I asked to see in the beginning but she refused). The manager was his own episode of unprofessionalism. I don't understand the combative nature of managers these days and over $.25. He argued with me that the #5 comes with sauce to which I explained that you're at the will of the person preparing them. Does buying a sauce for $.25 with a potential separate fee make any of this worth it. If you're going to make such a policy and randomly change it you need to inform the customer while they're ordering (still ridiculous). 2 stars because the food is decent. read more

They got rid of my favorite item, the fried mushroom's. The chicken is often dry and not sauced well. Won't be going as much as I used too. read more

the bread was absolutely scrumptious, the fries made perfectly seasoned and the sauce is booming

This is smaller than popcorn chicken. How on earth was this $6. And it wasn't even warm. read more

Zaxbys - 5 Boneless Wings - Fast Food Near Me - Winchester, Virginia

Food is decent for the price. 2 stars simply because of the consistent lack of service and piss poor level of attention or "simply don't give a shit" attitude of crew. If you place an order on the app or at the drive-thru, you MUST be sure that you check it before pulling away. 90 % of the times the sauces you receive will be wrong. Can't be sure if requests are ignored, or they just don't give a f@ck. You'll probably also want to order two drinks as your cup is the ice scoop, and your cup will BE PACKED FULL of ice before your drink is dispensed check it too because that isn't always right either but is significantly more correct than the sauces! read more

phenomenal food and workers. such a welcoming lobby and inviting environment. love everything about it at every time of day.

Food is okay but the place could use a little cleaning up there are spider webs everywhere

Sauces for chicken are nasty. Never tasted anything like them for sure and hope I never have to again. I went there twice and both times were the same. Wont be going back. read more

Disgusting! Against better judgment, wanted to compare it to Raising Cane's and immediately upon viewing our food we knew it would not compare. Order was incorrect after repeating it several times, but just went with it in the end. So much breading on the chicken, cold white bread that appeared to be sitting all day, not Texas toast, and soggy fries! The aftertaste left in my mouth was so nasty. Don't recommend anyone visiting Zaxby's. read more

Usually they are good. Went there today around 2pm, ordered 2 entrees and a chicken sandwich, the chicken in all three was dry and hard, it had to have been stirring for hours. We all we so disappointed and had to throw the food away, because trying to get back across town was impossible. read more

The food is always good and fresh. Employees wearing masks on their chin. The lid was not on my drink correctly so when the guy handed it to me it ended up down my shift read more

Great food, great hospitality, clean and inviting atmosphere! Very unusual today! Will definitely go back!

Lets see, where to begin... After waiting in the drive thru for 20 minutes for someone to take the order.. then what at the window for another 15 minutes... only to watch the ladies hang around the soda fountain...and still not receiving our order - requested a refund. Then it was another 10 minutes and being told - " we cannot provide a credit slip or a confirmation number of the refund to your card". This is no way to run a business. FYI - there was a line behind us waiting - they just left because the orders were taking way to long to process. If I could give a negative review, I would. read more

I ate here for the first time, not really knowing what to expect. I was pleasantly surprised. The food was good. Chicken wings were crispy without being over breaded. I thought the hot sauce wad pretty good though nothing I couldn't find elsewhere. The tenders I got were cooked just right. Hot. Flavorful and juicy. I will try them again. read more

None of the employees were wearing a mask..when I asked the lady in drive thru... why are you not wearing a mask? She said we do and pointed to the mask that was hanging from her neck. ... the other lady had a mask on her hat.... The guy taking orders had a mask but was hanging from his neck. It's clear that all had masks ... no one was wearing is right. I'll never go back. read more

Walked-in, said I was there for pick up. The employee at the register turned around, read the order details on the receipt stapled to the bag, looked inside it, and handed it to me. I checked the bag as I walked outside and realized an item was missing. Went back in, got the item, went home. When I got home, realized they had forgotten another item on the list that I didn't catch the first time. I'm not interested in spending money and then walking away without the items. I have no idea what the employee was looking at on the receipt, but missing two things is pretty bad. First time there, won't be going back. read more

Absolutely delicious ordered southern TLC chicken sandwich quite tasty. Fries were basic crinkle cuts with seasoning but a tad mushy. The drink was water down but over all the chicken sandwich would make me go again. Oh and the BEST ice ever !!! read more