Lovely place, great customer service, found some really cute pieces there for very reasonable…read moreprices!

CONSIGNERS BEWARE!! I had a similar situation to Patty's…read moreexperience (previous review). I dropped off 3 bins of items on March 11th. Dina went on about how much she loved everything. I had more items but we decided to schedule a later date to drop off for the rest. Both Dina and Nicole seemed really nice and friendly. They told me I'd receive an emailed item list in a little bit. Several weeks went by and still no list so I called. I spoke with Nicole on 3/31 who told me that her mother-in-law (Dina) was supposed to have done it and will get her to do it "now". She also told me at that time that I had made over $100 and again, how much they "LOVED" everything. Weeks go by again and still no item list. Dina then calls on 4/27 to reschedule our next appointment to a later date. I say sure but I'm still waiting for my item list (everything is still amicable at this point). Dina then turns and starts getting hostile. She told me she sent the list already and to check my junk mail, to which I replied I have and it's not there so can you please send it again. She said she did already and fought me on just resending it. I also asked how much money I have in my account at this point thinking it should be more than the $100 I was told in March. She said it's $75. When I ask how that's possible she couldn't give me an answer and got even more angry with me. My response was this is horrible customer service, and again please send my item list. That night I get an email saying they no longer want to consign my items. I tell them I agree, now can you please send my item list. The emails went back and forth for days with them refusing to give my item list. I finally received it on May 2nd! They then tell me I need to pick up my items immediately or they will donate them. This place is a scam. I don't know what it's like to shop there but consigning with them is a NIGHTMARE!!

Quality is superb..Volunteers are DEVOTED and helpful ..we go every few months from 90 min away to…read morecheck things out . Always get something . Great sales .

I've enjoyed going to this lovely unique thrift shop since I was a little girl…read more Now while clearing out some of my mother's precious things, I was happy to donate her fine English Bone China to this lovely store.

One of my favorite stores. I have never left empty handed. I always find what I need or they have…read moresuggested something else that was perfect.

Always a pleasure to shop Nancy O's, whether for yarn and great ideas for projects knitting or…read morecrocheting. Beautiful gift ideas and high end clothing at a reasonable price point. Friendly service. Been visiting for a few years now and stop in whenever I have the chance.

Needed some quick help with a dress that I was wearing the next day to a wedding and the help that…read moreI received was outstanding and caring!! We are so lucky to have this business in our community and I more than highly recommend these kind people and business. 10000000% recommend! THANK YOU!!!

Visiting child needed a button sewn late on a Saturday afternoon. Not only did they take care of…read moreit, but they reinforced the other buttons--and did it all at no charge! Terrific service makes it clear that they've earned their long history in Larchmont.