Great customer service. Great communication. I bring all of my vehicles (6) here without hesitationread more

We are very happy with this company. We dropped my car in for the air conditioner to be repaired…read more Robert was wonderful. He explained everything thoroughly. The price was reasonable. The service was wonderful. When we picked up the car, Joy was very friendly and knowledgeable. We definitely recommend bringing your car here for service.

Definitely feels like a family place. I know I'll be taken care of here and it's always quick. I…read moretrust them with my car implicitly and I love how they always check everything.

Quick, reliable and reasonable. Steve is the best. I have never had to wait more than 10 mins…read more Steve and his staff are very honest and knowledgeable.

Great service and quick too! No appointment was needed for…read moremy oil change. Very courteous and knowledgeable staff. Good price with the special they've been running, so get here soon so you don't miss out! Also, Luis made these pieces...

Well me and my family have been bringing our vehicles here for different types of jobs from…read morebrakes,exhaust system& muffler to there well known 50%off oil change service which they have 3 selections for you to choose from as to oil change product and let me tell you they are the cheapest most affordable around. Come and support them they deserve it. Put them on your bucket list they do great work at affordable prices.

My first time trying Valvoline since a relative uses it (although a different location) and likes…read moreit. It was closer to my home than driving to the dealer. The employees were polite and helpful although they did try to upsell services as many places do. I don't recall them asking what type of oil I wanted, although they did at the Valvoline my relative uses. Also, since they didn't have access to the interior of my car, they couldn't remove the "oil change required" notice on the dashboard (as the dealer does) but that was a very minor inconvenience.

I came here for the last 2-3 oil changes and it seemed to be quick, convenient (don't have to get…read moreout of car) and a good value. (coupon) But the last time I tried to get an oil change, they couldn't honor or take the coupon for some reason. But the biggest thing was I got all sorts of answers as to the type of oil they will use. My car takes a specific type of oil and I was told they were out of it. But another shop 10 miles away had that oil. They said they don't really carry that oil anymore(it's for an older car) And offered to put in a different oil that could work but was not the one specified for my car. SO now I'm really wondering what oil they were putting in on the previous oil changes I had done there. Just really disappointing and can't trust them.

The owner is extremely rude. I arrived for my 10:00am appointment at 10:06am after getting turned…read morearound by GPS. The first thing he says to me is "It's 10:06, you must be new, my regulars are never late." This rubbed me the wrong way as a first impression, he then seemed to have an attitude with me from then on. He told me to leave the keys in the car and he would get to it quickly, which he did. My kids took the key from the car so I quickly went to give it to him, again he had an attitude. I said "I have a feeling you are upset with me or something, is there a problem?" He stated in a rude tone, "I just don't feel good today but I am forced to be here." I said "I'm sorry, but I'm still not feeling as though I am receiving good service." He said "I told you I don't feel good" I asked for the manager, he said he was the owner. My thoughts are, everyone has bad days and sick days, even if you are owner.. you don't have the right to treat people this way. I felt extremely disrespected and questioned if it was racism because I am a young woman of color with visible tattoos. He was not warm and friendly at all, I ended up telling him I didn't feel comfortable spending my money with his business. I didn't feel welcomed or appreciated as a customer and did not trust him with my vehicle. Note to the owner, respect your customers. They fund your business and life.

I needed oil change walked in wanted to tell guy he had to start van in nutral he yelled at me said…read moreI couldn't walk on his side I didn't know so I left did not want to get in an argument went back on Saturday he said I needed an appointment this guy is a real a hole the girl was real nice but him a hole I told all my friends what a jerk he was

Jiffy Lube - Oakbrook Terrace…read more Evelyn and John were superb. I brought my Porsche Cayenne in for an oil change and top-offs, and they handled everything with real professionalism and zero upsell nonsense. They took their time, explained what they were doing, and treated the car with the level of care you expect from a much higher-end shop. I've officially found my new spot. Highly recommend this location and especially Evelyn and John for anyone who wants quick, honest, and quality service. And amazing value for the the price!

I went in to get an oil change and two days later the low engine oil came on. I went to a different…read morejiffy lube closer to my job and they told me the filter was bad and was leaking. Would never go back.

Very disappointing experience with my Tesla Model Y. I specifically brought the vehicle in for a…read morecontrol arm noise coming from the driver side and clearly explained that upon arrival. The shop diagnosed and recommended replacement of both the driver and passenger lower control arms. I ultimately approved repair of only the side making noise for approximately $697 (versus the $1,394 they recommended for both sides). What bothered me most was that after the repair was completed, the technician test drove the vehicle, yet nobody informed me before making payment that the exact same noise was still present. I personally discovered it myself within less than 10 feet of driving out of the shop and immediately returned. The lack of communication regarding the unresolved issue felt very misleading and frustrating. Instead of taking ownership of the failed diagnosis or communication issue, the owner Elvis became defensive and stated the reason the noise remained was because I was "too cheap" to do all the work (both side, $1,397). He also suggested I should have replaced the upper control arm as well, despite the fact that they never diagnosed or recommended prior to the repair. I ultimately took the vehicle to the Tesla dealership, where the upper control arm issue was addressed at a significantly lower cost. While the lower control arms may have shown signs of wear, replacing worn parts that are not actually causing the customer's complaint makes little sense from a diagnostic standpoint. Based on my experience, the process felt more like guesswork than properly isolating the actual issue. Customer service was ultimately arrogant and unprofessional. Based on my experience, I would be very cautious bringing a Tesla here.

If I could give more than 5 stars, I would. KCC Auto and Elvis are the gold standard of what an…read moreauto shop should be--honest, knowledgeable, detail-oriented, and deeply experienced, especially with luxury brands like Porsche. After being let down time and time again by the dealership, I finally found a team I can trust. Elvis didn't just save me a huge amount of money--he saved me the typical headaches that come with Porsche service. I even stayed nearby for three days while they worked on my $100K vehicle because I knew it was in the right hands. This shop is a rare find. If you care about quality, professionalism, and people who truly know what they're doing, KCC Auto is it.

Belle Tire in Villa Park is the only place I go to for excellent timely service.Brooks took care of…read moremy van issues from start to finish.For tires and great service by a friendly group of guys go to Belle Tire you'll be happy you did!

This the best, most efficient, no nonsense repair service. Especially respectful to woman. Have had…read moretires and repairs done there and they are fast, honest, reasonably priced and stand behind their service. I generally ask for Hadi but everyone is polite. I highly recommend them for older model luxury cars.

Everything is always great! Jon and the guys are super…read moreknowledgeable . I never have a question about what needs to be done.

Great service, fair price total pros. They treat you well, usually when your car breaks down, they…read morework to you in the road again with Quality work

I've been a Firestone customer for 20 years. This was my first time at this particular location and…read moreI have to say that I"m very happy with the service. Jim was amazing - he helped me determine the minimal I could do (for budget reasons) to fix the car. He was kind, not pushy, knowledgeable, understanding, and extremely helpful. Car works great upon pickup.

I usually come here for my oil changes, but after today's experience, I won't be returning…read more I had a 1:00 PM appointment, I was originally told by the technician that it would take about 45 minutes. Two hours later, at 3:00 PM, I still didn't have my car back. What made the situation even more frustrating was watching another customer come in after me for an oil change and get her car serviced and leave within the amount of time I had already been waiting. I completely understand that delays can happen, but waiting over two hours for an appointment that was supposed to take 45 minutes, with no reasonable explanation, is unacceptable. I've given this place my business before, but unfortunately, after today, I'll be taking my car somewhere else. Zero communication with their clients, the workers don't really seem to care.