We have brought our vehicles to zembowers for over 30 years. They are fair, honest, and stand behind their work. Work is done in a timely manner. The quality is solid. Wouldn't take our vehicles anywhere else. read more

Went in for a new battery. That was all. Then an hour later mysteriously the engine is light on, so they said. Just replace the damn battery.. That's all that's wrong.. They are shady and try to upsell you.. Don't go here. read more

I have brought my vehicles in to Zembower's multiple times. I am always treated fairly and am never pressured. They are honest, fair, and have never tried to sell me items or repairs my vehicle does not need. Their technicians are highly trained with their certifications visible for customers to see. They offer great service at a fair price with a great warranty, and stand behind their work. They always perform the services I have requested in a reasonable amount of time. Any time I leave this place, I know my vehicle has been repaired correctly. I will keep returning to Zembower's for great service. read more

These people are borderline criminals! I brought my car in for some routine work and to diagnose an issue with my radiator. They quoted nearly 4k in repairs and a lot of the things they said were inconsistent. They said Stop Leak was in the radiator. I have owned this car its entire life and I have any work that's ever been done on it documented. Stop Leak has never been put in my car. That's one of many inconsistencies. The itemized list of services was ridiculous and obviously trumped up. We called around and did our research and they were definitely overcharging. We called to inquire about some of the expenses and to ask about what steps they took to come to the conclusion that certain work was necessary. It was obvious they didn't do a thorough investigation. They said the whole radiator needed to be replaced (it didn't). Despite being polite to him on the phone, the guy we spoke to started yelling and telling us we were "harassing" him. Another employee admitted there were errors on the invoice. We simply asked follow up questions and they got combative. Horrible customer service and incompetent invoicing. We took my car down the street to another shop and got everything done for 1.5k and I'm very happy with the repairs. And guess what? The radiator didn't need to be replaced at all. The other shop just laughed when we told them what Zembower's tried to charge us. I'm never doing business there again. read more

We have been bringing all our vehicles to Zembowers for over 30 years. Best service in the business. Very knowledgeable and friendly staff. We won't go anywhere else and you won't find a better price. read more

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My husband regularly uses Zembower's, as he's in the car business and has never had a bad word to say about this place. They've worked on my personal vehicles, as well as his, and now our camper van as well and we are never disappointed. It's hard to find places these days that are not only good at what they do, but are honest and have integrity while doing it. read more

Stay clear away from this place. I had to create a whole Yelp account to make sure people know not to come here. I work with cars, but I was feeling lazy and brought my vehicle in for some work... the amount of lies that they will tell you trying to say things are unsafe. They just want to make you lay more. I tried to let them know I work on cars and that I know they are full of it... the owner, Jay, screamed at me and called me worthless inside the store. Letting everyone know you're better off taking your business somewhere else. Don't get scammed. read more

PLEASE PASS THEM BY! I am sure I can find a blind monkey to do a better job and more reasonable prices! After being BURNED here once, against my better judgement I went back. BIG MISTAKE! Simple: Just change out the radiator hoses change the oil and the transmission fluid and filter. What I got was SCREWED! They came back with an offer of$900.00 to swap out my "FROZEN" water pump that was mysteriously LEAKING! I had just the day before crawled all around and under the car and nothing was leaking anywhere. I had figured in a complete brake job, pads and rotors transmission fluid and engine oil plus a/c service. At the most $950.00 for everything. On my way out after paying. Mr Slick tried to tell me that the brake pads would cost $600.00 alone because they required "special brake pads" because "it has a HEMI". This cretinous crap-mountain! From now on, if I had a seizure on the sidewalk in front of the place I wouldn't even allow anyone to use their phone for "911". I have a hard time trusting a mechanic who returns my vehicle to me with obvious PARTS MISSING! My intake hose was disconnected and burning on my exhaust manifold. When I pointed this out, they promised to fix it but never did. I wasn't surprised when they tried to "hey rube" me! PASS THEM. There's not an honest person in the bunch. Had my employee tried such an outrageous theft I would have him arrested. read more

I've had a few things fixed on my car here. They do an okay job. Not the greatest customer service. I went in to get a headlight replaced since it was "too complicated" at Advanced Auto (German engineering for ya). I had one replaced just a few months ago for about $30 at Zem. Recently, they tried to charge me $77 dollars for the SAME exact thing. So instead of correcting the obvious error, Jim let me take my services elsewhere. Great customer service!! Needless to say I just spent $400 there about two months ago. Come to find out changing a lightbulb, it's not rocket science. It took me about 15 minutes to change MYSELF watching a YouTube video. read more

Zembowers was my auto center for a while because I was getting a "discount" through Costco. I paid $400 for a windshield wiper motor repair, then when it broke again a week later instead of fixing their mistake they said it would be another $400 for my windshield wiper transmission. SO TELL ME THAT THE FIRST TIME IDIOTS. Then, i went back because my motor mounts failed me. They fixed them and charged an extortionary price of like $750, and after that they said my Radiator had a leak and they would have to fix that for another $300 and also do a custom repair of my motor mounts for like 650-700. Well guess what, NOTHING WRONG WITH MY RADIATOR - i even went back and they admitted there was nothing wrong with the radiator - so why the hell did you want me to pay you over $300 to fix it?! Because they don't care for customers at all. Thankfully i didnt do any repairs past the 750, and found someone to do the custom weld for my motor mounts for a fraction of the price they quoted. 1-5 stars is too nice, i'd give 0 if i could and definitely went ahead and reported them to the BBB. read more

This place was in my opinion a really honest spot and they worked hard at trying to give you their best price. Front desk was a big help. Just keep in mind they don't do cheap work. You want the right parts for your vehicle and good labor then you're going to have to pay a good price. If you're bringing your car here make sure to set an appointment so your car can be seen at that time. read more

We have used Zembowers for vehicles for years and are always pleased with competence and service level of the entire staff. They are convenient and we trust their work. read more

This was my very first time using this company. My family and I were going on a road trip the next day and I heard a noise i didn't like. I called Zembowers and spoke with Geoff . He was able to take care of the issue and get me on my way for a safe road trip with my family. I'm forever grateful. Thank you for your help! read more

I brought my car in for A/C recharge when I was VERY pregnant and summer was approaching. They told me I had two leaks in the system and it would cost $2000 to repair. I didn't have that kind of money and decided to think about it. I picked up my car, at which time they tried to charge me $80 for diagnostics (not disclosed up front). When I asked why they did not disclose the fee they stated "because we thought you were going to have a repair done". We negotiated and I paid them $40. Then they said my A/C might work for a while since they had in fact done a recharge. I kid you not it is 9 years later and my car NEVER HAD THE LEAKS they were trying to charge me $2000! I've only had to recharge the A/C 2 more times. read more

My newer vehicle had an issue with the AC. I made an appointment with Zembowers and they were able to get me in and out in the timeframe that they promised. They were very friendly and respectful and even gave me suggestions of what they would try first before paying them for the repair. It is refreshing to find a family owned company who treats their customers like they would treat their family members. I would highly recommend Zembowers. read more