It's unfortunate that, as maxillofacial surgeons, they don't perform mandibular tori reductions! I…read morewas amazed as, from what I understand, it's a pretty common procedure. But Jen was certain and said they only do extractions. So I guess they perform limited services.

Dr. Neil Oishi and his assistants are great. He explained my surgical procedure in a way that was…read moreeasily understood by me. After my procedure he called that evening and inquired as to how I was feeling and called again several days later to follow-up. I highly recommend Dr. Oishi as he is compassionate and thorough.

The receptionist was very nice & informative, the assistant to the surgeon was very friendly, I…read moreenjoyed talking with her. Mr. Hironaka made me feel very comfortable considering I was a bit nervous; he explained everything to me in detail and was exceptionally nice to me. As a first-time patient here, I was very impressed with the courtesy and professionalism with all of them.

Chain oral surgery business, there business or billing is awful, I paid in full on day of…read moreappointment, gave my insurance info., they said they would submit, they never did and I've called and went into office never to get call from billing office mind you 2 weeks after my appointment they called about balance, which I had paid in full at time of consultation and on top of that they billed for X-rays they never took, they used my dentist X-ray he sent over. There billing is located somewhere but not at the office and this organization is a chain dealership, if your paying upfront I'd go somewhere else, where the patient matters, the good is they did remove teeth but had to go back in for bone chips, not fun! I'd go somewhere that does billing in house not here.

This was a really easy and professional team that did wisdom teeth extraction for our teenager. It…read morewas really the best we could have asked for

My dentist referred me to this company. It was a great referral as Dr. Eva and the staff provide…read morequality service. In fact, they have helped me several times with my aging teeth. Dr. Eva explains thoroughly what work she plans to do, as well any options I may have in a professional manner. The staff are also very attentive, friendly, and efficient. It's all that I can ask for.

We had a bit of an emergency on a late Friday afternoon. Even though his schedule was full and his…read moreweekend was literally an hour away, Dr. Nishimoto took us in. He could not have made us feel more comfortable and cared for. He answered all our questions, went to work, and even though he took his time, it was over before we knew it. His team was welcoming, confident and thorough. Professionalism at its best...it's rare! Big thanks to Dr. Miriam Amjadi, and the office of Todd Goode who were both a tremendous blessing in helping us.

Dr. Nishimoto I believe his title is an oral surgeon....some kind of specialty dentist!…read moreWe came to see Dr. Nishimoto because my son had a tooth ache which I thought was due to an infected cavity. (Abscess). His cheek was swollen. We had seen his pediatric dentist at Tooth Buds (whom we also love by the way). Dr. Lauren is not our normal dentist, but she was great. She called Dr. Nishimoto to seek a second opinion in his specialty. They were able to take us the very next morning (my son wasn't in pain, maybe a 2/10). They fit us into their schedule and we were able to get in first thing the next morning. They even let us in the office BEFORE they opened to sign papers and get settled. We didn't wait long at all in the waiting room. Front desk staff were very friendly, office was clean and inviting. But my main point for the review is the CARE we got from Dr. Nishimoto. He is AMAZING with kids!!! OMG you could just tell he LOVES kids. He asked my son questions to determine what was going on. He saw my son for a follow up appt in a few days. For me as a mom, I was very worried because of all the horror stories you hear about infections in the mouth that can lead to DEATH. He was very attentive to my worry and concern. He took the time to explain to me what could be causing the swelling and pain and ruled out what it couldn't be such as mumps! I found our office visit to be very thorough. Turns out his diagnosis of what my son had was correct and my son felt better the next day. If I can remember correctly he had like an infection of his salivary glands and some swollen lymph nodes. Thank you Dr. Nishimoto and staff for the above and beyond quality care. We hope to see you again in 10 years (and no sooner) when my son needs his wisdom teeth pulled!

Dr. Kenneth is a very dedicated, experienced, and gentle doctor. He explained and advised me…read morecarefully before my tooth extraction, and I felt very reassured and completely confident in him! Although the doctor prescribed painkillers and antibiotics for me after the extraction, I didn't need any painkillers because the doctor did a great job, and my face didn't swell or bruise! Thank you to the doctor and his wonderful assistants; I didn't have to go through any complicated appointment procedures before seeing him! I sincerely recommend you call him and make an appointment right away!

Dr. Kenneth Arakawa is hands down the best oral surgeon! Located on the 12th floor of the medical…read morebuilding shared with the Bank of Hawaii at Ala Moana, his office is clean, modern, and inviting. I went in for a tooth extraction feeling incredibly nervous, but Dr. Arakawa and his team made the process seamless. I arrived at 10:40 am, completed paperwork, and was in the exam room shortly after. Local anesthesia was included, but they also offer laughing gas or IV sedation for those sensitive to pain--just be sure to come on an empty stomach if you choose those options. My appointment lasted for about an hour. Dr. Arakawa walked me through every step of the procedure, both before and during, which immediately put me at ease. He's thorough, professional, and compassionate. His staff were equally kind and provided a take-home bag with aftercare instructions, gauze, and my prescription. What really stood out was Dr. Arakawa's post-procedure care--he personally called to check in and ensure I was doing well. It's rare to see that level of care these days! If you're referred to Dr. Arakawa, don't hesitate. While I paid out of pocket, they accept most insurances, and it was worth every penny. I'm endlessly grateful to Dr. Arakawa and his team for turning a stressful experience into such a positive one.

As soon as I walked in, I was greeted with smiles and positive vibes. Although my birthday was…read moreyesterday, they were so nice to wish me a happy birthday. I was also impressed by their efficiency. The medical prep team took over and they were so organized and reassuring. They were encouraging and instructions clear. I got a feeling of well- rehearsed competency. Dr. Harumi is a true professional . He sure knows what he's doing. Thank God!

I was referred to Dr. Neil Oishi from my dentist. From my…read moreinitial appointment to my follow up, both the Dr., assistant, and office staff were very friendly, professional, and accommodating to my concerns. I'm so relieved that my situation did not require surgery and could be resolved with antibiotics. It was a relief and my worries were put at ease. Thank you, Dr. Neil Oishi!!!

Had a tooth pulled recently Receptionist was very helpful…read more Called my insurance for billing info Got me right in and DR Lung was professional and nice took care of business I may go back for a implant next year will see $$$$

World class service that I really appreciated! Every member of the staff that I interacted with was…read moreextremely caring, supportive, and professional! Dr. Gregory Lung is the very best at what he does, not only technically but personally. He made certain that I was comfortable throughout the procedure (extraction of 4 teeth). Once he numbed me, I didn't feel a thing! Great experience! Dr. Lung's dental assistant, Labry, was just as good. She kept reassuring me that everything was going to be okay. She too was just as caring and professional! Throughout the procedure, Dr. Lung called out what was needed and not once did he have to repeat himself. (He also kept sharing the credit of the success of the procedure with Labry each time I thanked him!) This office is located in a building across the street from Don Quijote Kaheka. Parking lot ceiling kind of low but I was able to get my Tacoma in and out without incident. Free validated parking! Overall, a very positive experience! I will most definitely choose this place for all of my future dental needs! THANK YOU VERY MUCH, DR. LUNG, LABRY, EMILY (for lending me the squeeze stress ball), AND THE LADIES AT THE RECEPTION COUNTER! You folks made my entire experience pleasant!

We visited their office. They seemed nice, but charged us a lot of money for scans and then we…read morenever heard back from them. I called several times and finally talked to the manager. She kept assuring me that they would be in touch in a couple of days, but I never received a phone call from them. They ended up messing around with us for so long that my daughter had to go to college without getting the work done that needed to be done. Sad that now we have to find care in another state.

First call - need to get referring doctor to send information to this office…read moreSecond call - they got the information from the referring doctor and made an appointment for my son. Third call - I got to the office an hour before the appointment, so I called to see if it was okay to come in early. They told us no apt by name or no referring doctor information. Really? I thought I was going crazy so I called the referring doctor. They confirmed that they had sent the information to the office. Fourth call on the day of the apt - they said we could come in at 4pm but the apt was for 3pm. I went to the office anyway because they told me to. After analyzing what happened, I have concluded that the staff made a mess of scheduling an apt, but no apology whatsoever. If you are doing an apt for a patient, please log it into your system while you are doing it. I don't see you in the system on the day of the apt is not acceptable. Incompetent staff. They wanted a referral so I sent it to the email address they gave me. First time "Oahu" was misspelled. Second time "surgery" was missing a "y". They called the referring doctor without asking me to verify the email address they gave me to send. I just resent the email the third time and it went through. The staff can't spell and can't do their jobs properly. Sigh. I hope the oral surgeon is not like the staff I dealt with. Overall, I am not impressed with this office at all. I am so glad I went through this before the actual oral surgery for my son. I firmly believe that things happen for a reason. The doctor asked me to delete the review bc it will deteimentally affect the business. If I were the business owner, I would be grateful to get good and bad feedback and improve accordingly based on the feedback. Why couldn't this be addressed when he was talking to me instead of asking me to remove the review? Finally, the office manager said she would check with the insurance company and send me an updated sheet with the cost the next day. It has been two weeks and nothing has been sent to us. I didn't expect too much because I knew this would be the result.

I needed a fast extraction and Dr. Lim was able to take me in the same day. It was a painless…read moreprocess and she was very caring and gentle with me. I highly recommend her to anyone that needs oral surgery.

I've been debating on whether or not to post this but I feel that I'd be doing an injustice if I…read moredidn't at least share my experience. My 19- year old daughter went to Dr. Pamaplon on a referral from her pediatric dentist. She needed all 4 wisdom to be removed. Trying to make an appointment was difficult. Took one full day for someone to call me back and schedule an appointment. Nevertheless I brushed it off. No biggie. Day came for the procedure and the receptionist/front girl was a little sassy but that was also fine and we were unbothered. Gave us 4 pages, front and back, to fill out. 10 minutes later after filling everything out, we went in. Doctor gave us the breakdown of the procedure. Asked us what type of numbing we wanted, laughing gas or anesthesia. We opted for laughing gas. She did not fast for 8 hours. My daughter stayed in the room and I left to the waiting room which is about the size of a 12x12 room. Nurse peeked in and whispered something to the front girl. The front girl made a comment "we can always change our minds..." then called me over and said since I changed the type of numbing the cost is more for the procedure. That's not a problem. But she still felt the need to make a comment about "us changing our minds". Procedure was quick, that was great. The worst part was the numbing she said. Everything was fine after that. About a week later, my daughter was having pain on one side. Tried calling all morning 8-12 and no response. I told her to walk in and talk to the front girl to make an appointment since no one was answering the phone. They told her she had to wait as a "walk in". They ended up getting her an appointment for the following day at 2pm. 2pm comes the following day, Dr.Pampalon did the numbing (injections) and pain which was expected. Then he proceeded to dig into her gums, scraping gum tissue. She could feel ALL of it. He didn't care, didn't ask if she was ok, didn't ask if it hurt. She was kicking her feet while tears ran down her face. She made every indication she was in pain and he SAID NOTHING TO HER. When he was done he walked out, rushed out the door as though he was late for his next victim. His assistant looked at my daughter and asked if the pain was from the numbing. My daughter replied "no! It was from him scraping my gums! I could feel all of it!" She calmly said "oh ya we had to get all the tissue in case it was infected". NO APOLOGIES, NO CONSIDERATION! She had tears running down her face! Bawling. Dr. Pampalon was so unprofessional and insensitive and didn't have any human dignity. I wouldn't recommend him to anyone. I'm ashamed and feel like a terrible mother for sending her there and not being there when this happened. Think twice before booking your oral procedures here.

Finally decided to get 3 tooth implants. I couldn't be happier with my experience with Dr Craig…read moreYamamoto. I wanted someone with a lot of experience because the thought of having posts screwed into my jaw bone frightened me at first. I did a lot of research on the internet but I was still skeptical but in my initial consultation with Dr Yamamoto, all my fears were dispersed instantly. He gentle mannerism and thorough knowledge won me over. Plus, he asked me questions and listened intently. I've been to so many dentist and oral surgeons and have come across many uncaring or indifferent doctors or worst yet I get the hard sell. There's a lot of money involved in implants and when you need 3 like I did, some dentists see gold in dem mountains! But to Dr Yamamoto, I really felt like he was truly concerned about my health and welfare, easing my fears, making me comfortable, explaining in detail the process and all the while checking on how I'm feeling. I knew from that initial meeting, he was the one. The staff was professional and experts in their jobs. Each did their task efficiently and I could tell they enjoyed what they did, took their job seriously and knew they were a part of a skilled team that worked like a well oiled machine. The prep went smoothly and then came the day to place the implants in my jaw. He said it would be painless and I am super sensitive to pain in my mouth. By golly, it was! He worked quickly and expertly and we was done placing 3 implants within an hour. Constantly checking on how I was doing. While he worked he explained to me what he was doing., I liked knowing what was going on. In the end we had a talk on caring for the implants, the staff gave me explicit instructions for home and that was it. BAM! After the surgery I had no discomfort at all. A little swelling but I took no pain pills. I followed their instructions and a week later he checked his work and was pleased with the result. Now the implants need to attach to the bone for 3 months. Today was my final visit. I was ecstatic! Three months flew by and I never once felt pain, discomfort or concern. I knew it was a success. Dr Yamamoto checked first on how I was doing and explained what the torque test was for. He checked his work, did his test and was pleased. Done! What was interesting was that he asked me how my experience was with him and his staff. And if I was pleased to please comment on his practice. I like that. As a business owner, I totally believe in asking your customer for their business and their feedback. I feel, it keeps you honest and true to your profession. You have nothing to hide. Your customers and in this case patients are your best advocates. Why not ask them to be your spokespersons. A businessman or practitioner strives even harder at their profession knowing they will be reviewed by every patient in every procedure. Kudos to this exceptional oral surgeon, his entire staff and the incredible practice they have fostered. One last thing. I have to give credit to my dentist Dr Candace Wada for referring me to Dr Yamamoto. Dr Wada is another fine dentist who I was fortunately referred to by a good friend Tanya who works in the office. Dr Wada is in her own right a fantastic practitioner. Do yourself a favor and read her reviews.

uhm... landed on this page based on reviews and made the call and well, its kind of pointless since…read morethis office is referral based. should make it very clear so i can get back the 3 minutes of my life I spent talking. I am sure these guys are good. but at this point, purely speculative.