I was looking for a stylist to go to while I am in the area for a few months. A friend recommended…read moreI try Maria. I made an appt with her and gave her the color info and she did the roots and cut my hair. I was very pleased with the results! I went back today and again pleased with the results. She will be my go to person when I am in town. I highly recommend her. BTW the shop is in a convenient location with plenty of parking. Thanks Maria! Deb

overpriced and not worth the time and its basically a retail space with 4 basic chairs and some…read moremirrors theres no product line offered for clients this was worse than going to great clips or even a cosmetology school i told the stylist i wasnt happy with highlights or the cut and i was told id have to pay more... im done this was a terrible experience all the way around This is the only state I may add that does no state board The stylist I had was JILLIAN I ASKED FOR A STACKED BOB NOT A MULLET THIS IS ONE OF THE WORST EXPERIENCES IVE EVER HAD

I love coming into Ten Friends! The vibes are always positive when you walk in the door. When I…read moreknow I have a special event, this is the first appointment I book. Some days I just don't want to do my hair and know they can do it better. Whichever the case, I know I will be well taken care of by the Stylists here. I have tight curly hair and I don't trust it to just anyone, but Sara and Francesca always make my hair feel great and look fantastic. I cannot say enough good things about the Cezanne treatment! I've had many keratin treatments but this one lasts and leaves my hair feeling healthier than ever! Highly recommend!

I have been a loyal customer at Ten Friends salon for quite some time now. I had some prepaid…read moreservices remaining and use them as my schedule permits. Unfortunately, my recent experiences have been very disappointing. During my previous visit, the receptionist, Briana, tried to charge me an additional $15 "for the thickness" of my hair without giving me any prior notice. My ethnic full hair has never  been an issue in prior visits. When I questioned it, she changed her explanation to say it was because my blowout took longer than 45 minutes. I pointed out the inconsistency and suggested that if time was the issue, next visit I will come with my hair fully washed. To give the stylist enough time to blowout my hair in the 45 minute block.  At my recent visit on Friday August 29th, I did exactly that. I arrived on time with my hair washed and wet. No one mentioned any extra charges when I checked in or checked out. Yet, when I reviewed my credit card statement two days later, I discovered a $15 charge. I called to question it because I honestly thought there had have been a mistake.  Briana told me that coming in with wet washed hair "is not part of their services" and that despite my appointment taking only 43 minutes, she still charged me. The other service is to come in with already dry hair and style it. I requested to speak with the manager and was told she was on maternity leave and she was in charge. Briana also stated she would reach out to manager Lindsey.  Not even 5 minutes later she called back stating that they would not be refunding me, even though the charge was never disclosed to me or authorized by me. This is unacceptable to take advantage of a customer.  This feels like deceptive trade practice. Charging customers after the fact without notification or consent. I am essentially losing the value of services I already paid for, since my hair is "thick" mind you my hair is not curly just wavy and full. Making it easier on the stylist and not using their shampoo/conditioner. One of the best parts of getting your hair styled is the wash. There is no reason for the receptionist to change the experience.  To be clear, the stylist did a wonderful job on my hair. However, the way this location handles charges, adds arbitrary fees, and refuses to resolve disputes is not good business or good customer service. I chose to forfeit the last two services I had remaining rather than return to a place that I no longer trust. Again losing money for lack of customer service.  Beware of hidden fees and deceptive trade practices here. They pick and choose when to apply extra charges, and it feels like they're trying to take advantage of customers.

I've been seeing Tiffany on and off since around 2016, and she consistently does an excellent job…read morewith both cuts and styling. During my most recent appointment, she worked wonders on my highly damaged hair with a great cut, along with shampoo and conditioning treatments that left my hair feeling much healthier. I also had a root touch-up and highlights done, and the results were fabulous. I was so happy with the outcome that I booked my next appointment before leaving the salon. The quality of Tiffany's work and the overall service at Paul Joseph Salon have kept me coming back for years. I've even brought my daughter in for services and will continue to do so. Highly recommended!

Paul Aveda Salon is my go-to spot, hands down. They…read moreseriously know what they're doing here. Every time I get a base touch-up or refresh my balayage, I walk out feeling like a whole new person -- and the compliments don't stop. I'm talking everywhere... even at the gym Geta is the BEST. Not only is she incredibly talented, but she makes the whole experience so fun and relaxing. It's basically therapy at this point ...catching up on mom life while sipping tea and getting my hair done? Say less. Consistent results, great vibes, and a team that truly delivers. My ride-or-die salon ‍

I never leave bad reviews but Zano just lost a 5+ yrs client because of the horrible treatment my…read moreson & I just received. I've been trying to call to complain to a manager but they're not picking up the phone. So they more than deserve this bad review. I have no idea why I stayed at this salon for long. I go to this location and the one downtown Naperville. Their turnover is absolutely horrendous. They don't have enough tenured stylists, so booking an appointment with one takes weeks to schedule. Whenever I find a stylist I like they end up quitting. I called today saying i would be 15 minutes late for my sons haircut and asked if they could still take us. I would have totally understood if they said no. They told me to still come in. We got there exactly at the time I said I'd be there and they turned us away. Not okay. I already told them on the phone my husband was in the hospital. Not okay to screw with someone's day ever, but especially when they're in the middle of a family crisis.

Kasta did Keratin on my hair! He did great! He is calm and doesn't yap rubbish conversation like…read moreother stylist. It's not a bar where you tell your life stories to your stylist. Customers and stylist need to be quiet so it's relaxing to get service done. Anyways, back to the review, I like the fact that Zano has 20 percent off specials twice a year!

Sadly, I haven't even been able to talk to anyone other than the receptionist. My first call was…read morereceived by a friendly voice. I have very specific requests and after some conversation was told to email the salon with that info so that they could review and set up a call with the stylist. I did that. I waited about a week and a half before sending a 2nd email, just asking if anyone could give me some feedback - a "did you get the last email" email. I recognize that things can fall through the cracks. After another no reply, I called again and was told that only the owner gets the emails and the stylist probably never saw the email. Ok... so can I get a call from the stylist?? I was told she was out but I would get a call tomorrow. Tomorrow has come and gone and I have heard nothing from the salon, the owner or the stylist. It's a bit disappointing, I felt like I have been very patient and understanding that people are busy, but after 4 contacts you would think someone might get back to you. I guess I'll be looking elsewhere.

They charge you for things you didn't approve. Ask if you think they are giving you an extra…read moretreatment and how much they are charging. My bill was a shock.

I recently moved to the area, and Susan was around the corner; I stopped in and got a haircut and…read morestyle. It was the best experience I have had in a while. My hair was healthy, shiny, and well-suited for me. The price was great as well.

Celia is the best!! I never leave unsatisfied. From hair to lashes to waxes, she knows her stuff…read moreand always has me looking brand new when I leave. Her shop is laid back, I can go in looking my best or in my sweats and no judgement from anyone. Chloe is also doing big things!! She has done my hair the past couple times, and I was not disappointed!

Coming from the city I didn't know what to expect in Plainfield. My expectations were low to say…read morethe least. But then I found Nicole. She is cool, professional, on time AND gave me a hairstyle that gets me compliments literally every day. Highly recommended!

I've been a DIY stylist for many years now. Even went natural b/c of my tight budget. After several…read morerecommendations to try Nicole Jamerson, I realize EVERY woman needs to treat themselves regularly to professional hair care. Nicole Jamerson Hair Studio has a great vibe, nice music, relaxing atmosphere, but most importantly she provides qualiteeeee work! Three words to describe her...she's the best.

I tried calling numerous times throughout the week to no answer. So then I tried going to the place…read moreto get a haircut during the hours it said they were open. No one is inside and the place is closed even though the store numbers reflect otherwise. Change your hours. I wasted my time driving here because it said it was open.

Giomari salon is the best find in the planet! Giorgio did my hair for years! He is an amazing…read morecolorist and a master at his craft! He always listened to what I wanted with my hair, he offered suggestions, when I wanted to go shorter he wouldn't let me because he knew I would regret it! We always found new colors and new styles and he never gets bored of trying something new!!! The staff is amazing, the salon is chic and comfortable and I always left feeling like a model! I actually a few years ago after moving to Atlanta and having so many colorists mess up my hair, drove 12 hours to see Giorgio for my birthday so he could fix my hair!! He did fix it and it de aged me by ten years!!! I am sad I moved away and lost Giorgio but go see him and his amazing staff you won't be sorry!!!