Dear Readers: I have been going to Sue (owner) for haircuts for a number of years and am delighted with my haircuts. I am 83 and don't want to look like a drab old lady. Sue has created a chic, modern short look for me that I love. She's the best. Sandra Winter Marblehead. read more

If I could give 10 starts, I would wholeheartedly. I went to Seaport salon in Lynn in August, when I was visiting family in Marblehead, and I loved the experience and am VERY happy with the haircut. My mother had gone to Sue a few months back and she highly recommended Sue. So, I waited for my haircut to get it at Seaport Salon. Sue was very professional, friendly, calm and did an amazing job with my hair and my 6 year old son, who also got a haircut the same day. She created a "new me" in just half an hour and I left feeling great about the new hairstyle that she created for me. Will definitely go back to Sue next time I'm in MA. Can not say enough great things about her! read more

Sue is absolutely amazing!! I work in entertainment and I have to count on my hair dresser and stylist. I knew I would have to find someone special. To my relief, Sue is a miracle worker! Not only that, she is up to date and very trendy. That's the short story.. The long story is.. I wouldn't have this length if it wasn't for Sue taking such great care of my hair! I didn't even realize it was happening, but she was doing what my other hair dressers could not; cut hair. Whenever I leave the Seaport Salon and Day Spa, I feel like sat down with one of the top hair dressers in Boston, except it's right here!! in my own city!! If you just broke up with your last hair dresser because she chopped off all your bangs or dyed your hair 20 different colors, call Sue.. I never have to worry about those crazy freak accidents with her.. My hair is beautiful and she keeps my look updated. Thank you Sue and Seaport Salon and Day Spa for all of the awesome work you do!! read more

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I went and had my upper lip wax done here. The place looks like your average run of the mill salon but with two private rooms (one for massage and one for facials) and a smaller partial room for waxing, pedicures and hair washing. They carry alot of different products and it's clean and welcoming. Onto the wax. Well, I have had worse and I have had far better. Firstly, the wax seemed a little too warm. She put a glob like line of it on one side of my lip and ripped it off then did the next. And that was it! She didn't do the middle part under my nose, and she didn't clean up the lines right at the crest of my lips. Then they do "cold stone massage" which is two small round stones that are ice cold and they put them over the freshly waxed skin (basiclly a cold compress). Then she put some kind of cream or something all along the lip, I assumed anitbacterial or calming lotion like other places do. When I was leaving she made a note that "You're won't be all red and obvious thanks to the cold stones" Well, get to the car and find out, it's makeup!!! I was pissed. I have extremely sensitive skin and can only wear certain makeups, especially on freshly waxed skin. Not only that, but that color was so wrong it was even more obvious than the red irriation marks that come along with waxing. After I wiped off the makeup I saw all the hairs she had missed and what a poor job she did. I will not be returning. Watch out!! read more

What a great Salon/spa! Offstreet parking. Prices are very reasonable. The staff is wonderful. A full service salon/spa right on the waterfront! read more

Save your money and your sanity....THIS PLACE SUCKS!!! I bought a groupon for $75 for a couples massage here for my boyfriend for valentine's day. He booked it for our anniversary, a month and a half in advance!! They booked it for the WRONG MONTH (one month earlier than we requested), then NEVER called to remind us so when we "no-showed" on the wrong date they had us penciled in for, they said they'd only honor one of the two massages. Begrudingly, I accepted it and we rebooked the massage for my boyfriend. His appt was TODAY and we called to see if the owner would let us reschedule it for three days later (almost two hours befor the appt) because we got stuck in torrential down pours and Bruins Parade traffic. The owner (who is the WORST customer service person I've ever encountered) said she'd try to catch the massage therapist (KAREN, who now ALSO SUCKS) before she arrived at the salon but to still try to come in for the appt. We rushed on our bikes IN THE POURING RAIN home to somerville, and when we had to pull over the SECOND time in the rain (now 45 minutes before the appt) we called the salon AGAIN. The owner answered again and when we gave her our status she said to still just come in and try to get there as the massage therapist had not returned her phone calls. After much ado, we arrived home, jumped in the car and got to Lynn (all the way from Somerville at $4 a frigging gallon). My boyfriend walked in at 4:16 (16 mins late and after two phone calls saying we'd be late) to find out that massage therapist had left at ten minutes after four. she waited TEN MINUTES, then LEFT, after everything we went throught...and you know why she did? Becuase the stupid, horrible, rotten owner said the groupon was now fully void. So, not only did my boyfriend drive the fiffteen miles to Lynn to a masseussless salon, but his groupon, his valentine's gift from me(our first val day together) will no longer be honored. Thank you Seaport Day Spa for ruining our Valentine's day and for using a massage to ADD to our stress instead of taking it away. Awesome. P.S. The only reason i gave it a star was because it wouldn't let me do any less. read more

I just got my hair done a couple of days ago, and I came here to write a wonderful review.... then I read Jenna M's review on her lip wax. I have had four eyebrow waxes from Sue at Seaport and she does a wonderful job. Sue took her time, didn't glob on the wax as Jenna stated. Jenna had one bad experience, however I had four great experiences with waxing. The cool stones work wonders. I have extremely sensitive skin and the lotion that was put on after the cooling stones worked wonders. It was not makeup as Jenna stated. Again, I had the wax done four times now. No globbing, no makeup. I wanted to clear that up.... Now onto my hair review. Not only is Seaport Salon and Day Spa clean, refreshing, professional, it is also calming and personable. This is definitely NOT your run-of-the-mill Day Spa. Nice staff on hand also. I get my hair cut and colored, and it has come out beautiful each and every time. For anyone wanting to plan a day at the spa with a friend or family member, I highly recommend Seaport Salon and Day Spa in Lynn, MA. You will not be disappointed. I also buy my shampoo, conditioner and candles exclusively from Seaport. (Ok, so I occasionally purchase a Yankee Candle every now and again.) Have fun! read more

Sue is the BEST. She is not only an amazing person but she is very good at what she does. The salon offers a variety of different services. I have had everything and anything possible done to my hair with great success each time. Sue is a true professional. read more

Sue has been taking care my families hair needs for over 20 years. My kids are older now and drive, so they could go anywhere they wanted, nope, we all still go to see Sue! She's wonderful and will do whatever you ask. Service is always prompt and with a smile. DEFINITELY RECOMMEND this place for all your beauty needs! read more

Hello all.........I have been a regular customer of Sue (the owner) since the Spa opened its doors. This is an A-1 business owned and operated by a seasoned professional. The service is outstanding, the organizational and scheduling are as good as you can find; additionally, Sue is a fine upstanding business owner who strives to please her customers. I have seen Sue and her staff interact with 100's of customers of all ages and never once have I seen any person less than 100% satisfied with the Sue and her spa's service. As an unsuspecting customer the day that Katie and her "boyfriend" pulled the schenegans on Sue...........I was a direct party watching the entire episode unfold. Bottom line: katie and her "boyfreind" are a very young immature pair of winners. I watched for over 30 minutes as Sue did everything she could to try and make "katie" and her "boyfreind" satisfied. Instead, it was a barrage of obscene phone calls, threats, and the normal bs that you would expect from a young person trying to scam someone. katie repeated threats over and over...."I'm going to get you, I'm going to ............ya ya ya......get a life twink... Message to Katie..........grow up, mature..........everyone that knows Sue will read this and probably laugh..... For those of you that have never been there, call and speak with Sue, I am 100% positive you will be treated with respect and professionalism, as well as get great service and results....... read more

I've been going to Sue for over 20 years. She always takes such good care of me and makes my hair look amazing, regardless of the color or cut. I've been to other hairdressers over the years, mostly when I lived out of state, but on the north shore Sue is always my go-to hairdresser. She was almost fully booked today but she squeezed me in for a color, so Karen did my eyebrows and straightened my hair and she was great, too. I always have a fabulous experience at Seaport Salon and Day Spa regardless of whether it's a massage, color, cut or style. read more

I've been very stiff lately, so one day I happen to have the evening free so I called them and made an appointment. They are open quite late which suits my schedule. The massage therapist was very professional and gave a deep-tissue massage that felt very good. I am still no less stiff, so not sure if it was effective. But I've never really had a massage that cured my stiffness or soreness anywhere else either, so maybe I expect too much (I'm begining to wonder why other people willingly spend so much money on massages). I ended up giving them four stars because it was a nice relaxing experience overall. read more

Great facial! Took my mother for her birthday as a surprise. Had never been to this spa before and I was impressed. While the waiting and hair salon area may not have the "spa" feel, the facial room was relaxing and the services were FANTASTIC! On top of that, they did not push any product on us -- we bought some on our own because we loved them. And when we had questions about the products, the woman was extremely helpful. Oh and one more thing, the products they use happen to be my favorite products and i had no idea until after!!! Such a great surprise! I highly recommend the facials at Seaport Salon! I will definitely be going back. read more

I wanted to write a nice review for this salon and was surprised to see any negative review. I have been to many salons and I felt very welcome and comfortable at this salon. The people were very friendly and professional. Sounds like those unhappy customers had appointment keeping issues and the salon was trying to be fair. I travel with my business and know how important it is to keep appointments or give 24 hour cancellations. I have had to cancel appointments at other salons and could not give a 24 hour cancellation and had to pay for the service anyway. Those people should have had to pay for the massage therapist time. It's very unfortunate that some people have no respect for the time of others. I give this salon 5 stars. read more

Sue is a wonderful hair stylist. I have very fine, thin hair, and have always had a problem finding a cut I liked. One day when I went in for my appointment, Sue opened a book to a hair style she thought I might like, and I loved it. She had clearly been thinking about my hair before I came in, and had bookmarked the page to show me. I have never had a hair stylist do anything like that before in my life- all too often, I have had stylists cut my hair to their own taste, not mine. My daughter loves Sue, too, and goes to her for gorgeous highlights in her long hair. Thank you, Sue!! read more

I would like to second Laura's review! I happened upon Sue's salon not long after I moved to Swampscott (over a year ago) and have had nothing but excellent service and results in hair color and style, waxing, and massage. The personal attention, friendliness, and outcomes of services provided by the owner Sue, stylist Savannah, and massage therapist Brett rival that of my favorite salons in NYC, Orlando, and LA, all cities that I lived in for a period of time, and I would recommend this salon to anyone searching for a very personable experience along with great ambiance! read more

My whole family has been going to this salon for almost five years now and we have never been disappointed! Sue and all of her staff are friendly and helpful. I get my hair cut there, as does my husband and my three young boys! We all love going there. Very affordable prices, great location and Sue is awesome! We highly recommend!! read more