Not sure what's happening to this store but I visited during business hours and the entire place…read morelooked like it was on lockdown. I peeked through the glass door and saw an employee and knocked but she ignored me. I was also met by a young man outside who said he was here to pick up a relative's paycheck who wasn't paid. This whole place is shady and either they recently sold or about to go under. It was a complete waste of my time driving out there.

The most exceptional brand, company, owner, and designer...Sheila Cualing…read more You will never find service offered with greater integrity, creativity, patience, kindness, follow through, expertise and so much more. Don't even think about a big box store ...this is a family owned business that offered best service, pricing, direction, and after -service. Sheila provided better advice about which product and functional design to select than my original designer, so we let him go and just worked with Sheila. Highly recommend ...just so moved by her grace, expertise and integrity. She's the perfect person to guide you through what can be a stressful time if you are changing or creating your new kitchen. Fabulous company.

I was very happy with every aspect of the ordering process. All the assistance and patience which…read morewere greatly appeciated - thank you!

I'm writing to share my recent experience with Semihandmade, and strongly urge you to review other…read morebusinesses for your cabinets, they are not the same company we experienced our first time around. In 2018, we had our first project with Semihandmade, and it was outstanding. We used one of SHM recommended designers and the level of support and attention to detail was perfect; our final kitchen, pantry and laundry room were beautiful! As it turned out, our home was featured in Atomic Ranch in its 2021 Design Issue, where I spoke highly of Semihandmade in that interview. We were very proud and recommended their products and services to many people over the years. After moving to Asheville, we planned another kitchen renovation and launched that in January of 2025. Even though our former designer had moved to Modern Twig, we chose Semihandmade again based on our past experience. Unfortunately, this time has been very different. We ordered roughly $28,000 in cabinet fronts-- the largest single expense in our kitchen renovation. We understood the delivery timeline, but the order arrived in separate shipments without advance notice. When my husband (who installed both kitchens) discovered one incorrect cabinet setup and a missing drawer front, he reached out to their customer service. The response from Deanna Bade was essentially, "read your contract," which I found dismissive and frankly did not sit well with me. It was clear from our IKEA design submission that our order had been entered correctly on our side but miscoded in the SHM system. My expectation was to hear, "Sorry that happened--let us make it right." Instead, I received a lecture on treating her "like a professional" before she agreed to resolve the issue--an interaction that left me feeling unwelcome as a customer. Later, as installation progressed, we discovered that the walnut doors were noticeably different in color--clearly not from a single batch, as SHM advertising promises. When I raised this, I was told replacement would require approval from the "walnut manufacturer" and would be done as a "courtesy remake." I had to remind her that Semihandmade--not a third party--was my point of purchase and that this was a quality control failure, not a favor. This caused weeks of delay, but even after the replacements arrived, there was no follow-up to confirm receipt, check color consistency, or offer an apology by Deanna or SHM customer service, only a request to do a survey. I am shocked and saddened at the decline of Semihandmade whom I have raved about for years. Given Deanna Bade describes herself as "Customer Experience Manager with a proven track record in resolving complex issues and driving customer satisfaction", she did not execute at this level at all. I realize this must be a very hard job if there is a lot of customer dissatisfaction with product and operations (which seems to be possible based on reviews), and if that is the case, this ultimately is a reflection on Semihandmade's commitment as a company to quality of product and services. Given the strong competition in this industry, I would think this is not the quality of product SHM wants to deliver or the standard of service SHM want for their customers. Mistakes happen, but a willingness to "bend over backwards" to correct them makes all the difference. Sadly, even after the new walnut order arrived, given the delay in time we realized we could not rip out our entire kitchen and start all over, so the previous construction with panels, built in shelving, etc. that had begun had to stay the same and will always be slightly off in color, a forever reminder. I reached out to the CEO, John McDonald, who did respond and apologized, which was good; but did not offer to compensate us for our customer stress, delay or final mixed matched cabinetry (although I did not ask for one either) - my point was to ensure at the top he knew how much SHM had fallen in my eyes. I've gone from being one of their strongest advocates to feeling I can no longer recommend Semihandmade. I hope my experience helps SHM to identify areas to improve both quality control and customer care, but mostly that you as a customer like me is warned and seriously looks at all the other options before you purchase from this company, I wish we had.

These guys are great! We searched for months and months trying to find a source for our fireplace…read morehearth tile. Running into a bunch of issues where the only option seemed to be that we would have to piece it together using regular tiles and try to cut them ourselves. We went to multiple slab yards only to be told that we have to have a fabricator/contractor buy an entire slab and then mill it for us. Then when we would find fabricator shops or contractors, they would tell us to go to the stone yard because they only do the cutting and installation, not sell the material. I thought we were just out of luck for our 18" x 60" (pretty standard) fireplace hearth solution. We basically got the run around for months and many places did not even return our call/inquiry. Then we found Chiarini Marble. They have been in business for almost 40 years and had typically been word of mouth. These guys do some really custom high end work so we thought they would just tell us the same thing as all the other places or be way out of our small remodel budget. We met with them and they were more than happy to take on our small project. Since they do so much stone and tile work, they had all kinds of options for finishes and we settled on a solid Calacatta Marble that they had a remnant piece of from a larger job. They came out and measured on Tuesday and by Thursday afternoon, the marble was installed and looks amazing!! They fabricated it and installed it in 48 hours! We couldn't be happier with the result and can't wait to install the surround and finally be done. They milled an eased edge on it, delivered and installed it for a total of $575 ($425 for the piece and only $150 for installation)! Now we have a really nice solid piece of Italian Marble that was custom made for us. I would recommend them to anyone and everyone. If you are on the search for stone work or fabrication, these guys will provide exceptional service, very competitive prices and work with you on the best option for your project. Other companies will cherry pick the jobs they want to bid to make sure they are "big enough" or "worth their time". Do yourself a favor and give Chiarini a call!

Amazing service and quality of work. They were able to replicate my ancient french onyx that was…read morecracked in an accident. And actually make it better than the original. See for yourself with the photos attached. Thanks to Chiarini for a job well done.

We had a leak under the slab in my kitchen. I called Best Builders immediately as they did 2 other…read moreremodels for me that were extremely successful. Within a day Zohar pulled a crew off an existing job to tend to our emergency. They were fast, jackhammered the slab, repaired the leaking pipes and replaced the floor. All within a very short time. The floor looks beautiful. I can't say enough about them. You'd never go wrong hiring them!

If I could leave zero stars I would wish all the best wishes to anyone who chooses this company!!!…read moreZohar is a cheap contractor! I've read all the reviews and must state I have no idea if any of them are real. I know for a fact he doesn't pay his subcontractors and over charge his customers! There are so many better choices out there so many.

Great service, initially. Proposal was very fair, recommendations were professional, and thats the…read moreextent of it. Unfortunately, once money was shelled out, things got less then predictable. Scheduling was difficult, materials were not made available for the labor staff, the owner wanted nearly all the funding before the work was completed. I was without a kitchen for two weeks. Cleanup was not sufficient, as for repairing punch list items, forget it.

Horrible. Stay away! Far away! Started out okay then got worse and worse. Did not show up when…read moreexpected, if they did it was after legal work hours. 5:30 pm. Expecting us to stAy there. Refuses to give invoice. We have been asking and asking. I spent 9 k and Rob Brard refuses to send an invoice with a breakdown. I now know why, he quoted me materials and labor but come to find out the materials were a lot less. I may have to get an attorney. I also asked him where he was purchasing the cabinets he refused to tell me. I just hired an amazing guy and the very first thing he told me was where he gets the cabinets and to take a look at the pricing. They are the exact cabinets "Rob" put in. He made $2000.00 off the cabinets as well as what I paid him for labor. We gave him so many chances to make things right. Do NOT do business with this company. I wish I did not have to write this, but I still have not received what I have asked. One of the cabinets is wrong. Someone was supposed to fix it....of course no show.

Tri and his team got the job done on time. Gave a reasonable price. Helped us delivery all the…read morematerial with his discount at Homedepot and Lowe's. Can't complain about the quality. The bathroom looks amazing and stunning. Pictures will show how beautiful my bathroom is. Gave us some suggestions on how to choose what kinds of tile would be the best choice for our bathroom. We really appreciate all your hard work and I would highly recommend Hoang Construction to everyone

Did everything they promised. Their man did quality work. They said "it will be done" and it was…read moredone as they said. Our Kitchen & bathroom remodel turned better than we thought. Tri helped with the design and selecting all the materials and that was very helpful. We would recommend them to anyone.

This company is horrendous. Like many of the reviews you see here, we were promised work completed…read morein 6 weeks (redoing a bathroom) and it was "completed" almost 6 months later (24 weeks!) I put completed in quotes because the bathtub spout still leaks and there are a number of issues they promised to fix that have not been fixed yet. After numerous attempts to contact Tony (the now owner of Euro-tech kitchens) to come back and fix these things, he has decided to ghost me instead. I did some digging and saw that their license has expired due to numerous violations. I will be reporting them to the BBB and exploring other avenues to get these issues fixed or compensation. Whatever you do DO NOT USE THIS CONTRACTOR!

Stay away from this company. Had them design my kitchen. Quoted a decent price. Promised 6 weeks…read moretook over 9 months. Quality sucked. Salesmen lied to me. Owner of the company quit twice. I was working with strangers Most of the staff quit or got fired. Never returned phone call. This was a total nightmare.

We are a Residential Drug and Alcohol Recovery House and I cannot say enough about the amazing work…read moredone by the Flat Rate team. They have been respectful, timely with wonderful communication of everything that is happening through remodel/renovations. We started with four bathrooms and will continue to work with them through all rooms and phases of the huge home in Hollywood Hills!

We have worked with Flat Rate twice now on two different bathrooms. Really enjoyed working with…read morethem each time. Tal, Avi and Yossi are all very helpful and dependable, and what we loved is the keen eye to detail and help designing the spaces. Both spaces are beautiful. Great company, reasonable prices, and honest people, excellent experience.