We hired this team for a major structural renovation--adding a loft in our high-ceiling living…read moreroom, building a wet bar underneath it, and replacing our kitchen's back door and window with a beautiful bifold door. (Note: The furniture bar cabinets and library were added later on and were not part of this contractor's project). From start to finish, the entire team was extremely professional, dedicated, and highly skilled. On the very first day we met, Nir helped design a 3D view of the project that perfectly captured exactly what we had envisioned. Throughout the build, we had a weekly walkthrough with Nir to check if we had any questions or concerns, which kept communication incredibly clear. Elba was also an excellent project coordinator who was always available to answer our questions and keep everything on track daily. The construction crew themselves were clearly very experienced and knowledgeable; they followed our approved plans meticulously and were happy to accommodate extra requests along the way. You can truly gauge the quality of their work by the fact that every single city inspector visit passed on the first try--nothing ever had to be rescheduled or redone because everything was built perfectly to plan. Additionally, all of the finishes--from the drywalling to the trim work and paint--were done with high-quality materials and top-tier craftsmanship. Overall, it was a great experience, and we highly recommend them!

Garnet: This is the second renovation I have done with…read morePreferred Builders and I am so very happy! I was first referred to Preferred Builders by my tax preparer, Happily, my first repair/remodel turned out wonderfully so I immediately started a remodel on my own home. Scope of work: remove all the carpeting in the house and install laminate plank flooring in those areas. The travertine flooring in the entry, kitchen and hallway had large craters which collected dirt and water residue after washing. I had the floor steamed, the craters filled and the whole floor resealed. I had a gasline installed in the kitchen and a new gas oven installed. I also had a complete bathroom remodel which included removing a huge jacuzzi tub and installing an elegant and safe walk in shower. For the bathroom Nir listened to my concerns and needs and then gave me two 3-D renderings of my options. Elba was fabulous and fast with permits, a purchase list and provided weekly job schedules and updates. I have now completed this remodel and I can't be happier. My Preferred Builders team was pure gold! I highly recommend Nir, Elba and Orel, the Foreman. Orel was caring and his experience was invaluable, Roman, (drywall, moldings, paint, flooring) Carlo (beautiful tile work) and Abnir were all professional, caring and kind. My remodel was reasonable and fast. I definitely recommend Preferred and I already have.

Very professional, easy to work with, quality products, fair prices, and things were delivered on a…read morevery timely manner with great communication on the day of delivery. I was able to follow delivery from the night before to the delivery at the time.

I went in, and I sat down with a sales associate who helped me put my order together. I've spent…read moreright around 11K for sinks and faucets for 8 bathrooms, and I must say that the rep was very nice and very helpful and very knowledgeable, he did is part the best way Possible, but here is my problem with this place: they don't stock up anything, everything gets shipped from different locations so I started receiving at home bits and pieces of my orders over the next couple of weeks. The product did not arrive in retail packaging so it was really tough to know which was what. I had to take everything back to the showroom and my rep set down and wrote on each and every single piece what it was. Turned out that I've ended up ordering a few things wrong and needed to return them...Now, returning items is even a bigger headache..,you have to get a shipping label from them and start shipping different things back to their different locations. That was not acceptable to me so I returned the product back to the showroom and ask my rep to take care of the returns for me. It took over 3 weeks for me to receive the refunds which was pretty upsetting. In the meantime, I've checked with a different national distributor the prices on everything I've purchased and it turned out that I've paid about $2000 too much in comparison to what it would have cost me had I've purchased the same product from them. Needless to say: Very bad system, extremely over priced, and I will not be buying here again.

Marco made this As fluid as buying plumbing parts can be. He's knowledgable, patient, fast and…read morekind. A good listener he helped streamline my time. The rest of the staff was super helpful.

Came toPacific Sales for a refrigerator. Van was amazing to deal with and very knowledgeable…read morehighly recommend.

Every time I come here or send a friend, a client or acquaintance they are always grateful. The…read morestaff is so knowledgeable, professional and supportive. The variety of top brands and products are second to none. Prices are fair, quality is high so it's a no brainer. Come to Ferguson if you want to avoid hassle, confusion and disappointment.

They have a large selection and a knowledgeable staff that were more than happy to help me. They…read moreare professional and available. I did not have to wait for any help. In fact they walked me over to the product that I needed and confirm for me that it was the right product. Additionally, they have ample parking.

They're the best! Easy communication and follow through. Expert custom installation, and they went…read morethe extra mile adjusting to my "less than perfectly level" base cabinets.

Craig is amazing and very responsive. He did great work and communicated clearly through out the…read morewhole process. We did laminate countertops and the price was very affordable. Highly recommend!

We love Pacific sales, it was great working with Sergio in the plumbing department. Everyone at the…read morestore spends time with you and answers all of your questions. We will continue to shop here.

Great selection and great staff. I had the pleasure of working with Sam. He is very knowledgeable…read moreand on his game. Thank you again!

Unbelievably rude owner! Barely said hello. Reluctant to answer my questions. I visited twice…read moreand asked about what the sink would look like, he said, "I already showed you last time". I said I was interested in buying the vanity cabinet today, can you tell me the manufacturer of the product. He refused, said he would tell me after I bought it. I asked how I would be able to validate the craftsmanship if I didn't know the manufacturer, again he refused to give out. Then he said, if I needed to know I better go somewhere else to buy. The customer service was so poor, I actually wondered if there was a hidden camera and I was being filmed for a bloopers video.

Horrible customer service. I called up to ask if a vanity I found on their website was also in…read moretheir store, so that I could come by and look at in person. He said it was, and then asked if I was going to purchase it today. I told him I wanted to look at it first but was there some incentive as to why I should buy it today, he said no there wasn't but I was just so "demanding" that he didn't understand why I was asking if it was in the showroom. I at first gave him the benefit of the doubt (sine he is a foreigner) and told him that I hoped that he was using the wrong word and didn't mean to insult a potential customer by calling her "demanding".....but no he meant demanding, so I told him I'll take my demanding self elsewhere.

great store to buy tile good prices and great staff…read more prices are fair the variety of floors in incredible you can find extra materials to finish a job so there is no need to go visit other stores

Absolutely terrible experience at Home Decor in Woodland Hills today. I went in to buy a tile…read morecutter and the item was locked in a cage. I asked FOUR different employees for help while standing there waiting. The Pro Service department was literally right across from the tile cutters and multiple workers saw me standing there. One slimmer employee with a beard acted like he was going to help, then walked around me and went over to Nelly instead of actually assisting me. It honestly felt like they were more focused on flirting and talking to each other than helping customers. Nelly kept peeking her head around the Pro Service area watching me wait and still chose not to help. I stood there for around 10 minutes waiting just to get someone to unlock a simple item. The only reason I finally got helped was because a very nice manager happened to walk by and stepped in. To make things worse, when Nelly finally rang me up she was rude the entire time. Instead of handing me the receipt professionally, she just told me "grab your receipt" while it printed out. No customer service, no apology, nothing. The manager was the only good part of the entire experience. Everyone else acted annoyed that they had to do their job. Definitely one of the worst customer service experiences I've had in a long time.

STOP! YOUR SEARCH IS OVER. THIS IS THE ONLY REVIEW YOU NEED TO READ!…read more I'm pretty thorough when researching and getting quotes when I have a new project I want to do. This time around I wanted a new bathroom and complete overhaul of our ceilings. I received over 10 quotes. I selected 1Stop because they have a showroom and Mr Dale was a good guy to deal with. He was honest, straightforward, and was helpful throughout the whole process. They aren't the cheapest nor the most expensive but the value for what you get is definitely there. Pros - Things very important to me. 1. They show up on time and on schedule every single day. 7:59am every single work day. It was amazing. 2. Trustworthy - I felt comfortable leaving them at my home knowing they clean up after themselves and take care of your things. 3. They finish the job and really want you to be happy & earn your future business. 4. Mr Dale/Mike/Isa and the rest of the crew are just overall awesome to deal with. You can tell they are great people who has pride at what they do and will go above and beyond. Cons - I honestly couldn't come up with one and I thought about it hard. I have a lot of experience dealing with craigslist handymen lol all the way to large company contractors - I really couldn't come up with one reason why not to go with these guys. Til next time Peter

Dale was amazing to work with. He was honest and made smart recommendations. His showroom for tile,…read morecounters and cabinets has great standard options but a good variety of more premium ones, which he's up front with you about with cost. His team was clean and timely. The tiling was especially detail oriented. His prices were competitive with the two other quotes we got but with better options and easier materials selection. Highly recommend. Trustworthy, on time, detail oriented.

Very professional! Great quality work. Incredibly reasonable prices. Easy to communicate with and…read morethey constantly keep you updated. Best of all. They would make changes without any hassle. And, they did not charge for so many extras. In a different room, they installed several lights at no charge. Highly recommended!

What a huge mistake we made by not paying closer attention to the negative reviews that all had the…read moresame very negative experience with people who promised everything but were unable to deliver. They have close to zero experience and will happily take your money and not follow thru with their promises. They do not know how to remodel anything!! They left us in a huge mess during covid and it cost us more than 40K more to correct their damages.