Very depressed. they have closed the retail store effective Christmas of 2023 however, you can…read morestill call on the phone or order online and they will ship your parts which is nice , but I like actually driving to the physical retail store to pick up what I wanted, leaving with part in hand. Www.appliancepartssuppliersil.com I'm only giving three stars because of the loss of convenience, but I've noticed others are very happy with the service, and I believe it's still the same family that is running the online business .

I bought a new igniter for my oven here, which fixed the slow heating and popping gas noise it…read morestarted to make. The price was commensurate with online suppliers, but of course I didn't have to wait or pay the shipping for online. I grabbed their business card to file away for my next appliance repair oddessy.

Patrick answered all of our questions. Very helpful .Great deals. I highly recommendread more

From the owner: Welcome to Bollingbrook’s premier home appliance store! Located in the heart of town, our store…read moreoffers a wide selection of top-quality appliances to meet all your household needs.

What a great experience! Dan, the owner, came to our house to fix our refrigerator. Not only did…read morewe receive an extremely fair price, he explained every step of the process and couldn't have been nicer. The refrigerator works as good as ever.

Update: I had the opportunity to speak to the owner Dan and he was fantastic. Dan addressed our…read moreissues and that this is not the level of service they strive to provide. He went above and beyond to resolve the issues and make everything right. Happily going from a one star review to five stars and we will use them again. Thank you, Dan! We've had Leonardi out for two appliance repairs in the last four months, and we won't be using them again. The first visit was for a dishwasher that had stopped getting the dishes clean. After a $300+ repair, it leaked the very next time we used it, causing over $2,000 in damage. That repair should never have been done, and the technician should have advised us to replace the unit. We gave them the benefit of the doubt that he did what he thought was best and called them back for a dryer issue. This technician said nothing was wrong, yet the problem has continued. Fool me once, shame on you. Fool me twice, shame on me. There won't be a third time.

I would definitely recommend this place! Their really nice and attentive. everything you buy are @…read moredecent prices that you can't beat. The only thing is that they don't t come in a box but they test all the appliances to make sure they work before they sell them. Will definitely go back for a washer and dryer.

From the owner: Shop appliances for less.read more

Megan was very courteous, explained everything very thoroughly and efficient. This was our 3rd…read morevisit to the store and we have had good customer service each time. Their prices were better than the big box stores. They also offered the option of locking in the sales price with a deposit and delaying delivery until we are ready for them to be installed.

Benjamin spent a lot of time showing us dishwashers, explaining the differences, pros and cons. He…read moreis courteous, professional and extremely knowledgeable about the appliances. We would not hesitate to recommend Grand to friends and relatives looking to make a purchase.

Old Oreck vacuum was not working. Friendly, quality and affordable service. They are definitely on…read moremy Contacts.

We had Bill come out in an emergency repair. We just had new floors and the washer hose popped off…read moreafter being taken off. The clamps from the manufacturer were so crappy. We cleaned up with the shop vac after getting our new floors all wet. Hubby ran to Home Depot and grabbed some automotive parts actually to keep it on tight. In the meantime of waiting for Bill as he told me it'd have to be his final stop. His wife told me Monday- we could not wait until Monday. We still had Bill look at our dishwasher which has been clogged for 6+ months- we've just been washing by hand. Bill found that clog right away. He is a great guy- kinda reminds me of my Dad with all his handy fix-it's. He gave us lots of ideas for other things he probably saw would be issues around our kitchen at no further cost. He didn't overcharge us for the emergency visit which after speaking to several other companies that couldn't get out right away they wanted to charge bigtime to bump us up to the top. Thanks Bill for getting out to us right away!!

I stopped in to check out an open box item. The people in the mobile department were incredibly…read morehelpful, and we're able answer all my questions. I was excited to see that the open box items were on even further sale after the regular items went in sale for Black Friday. Definitely a good purchase.

dont go to this best buy. I got my computer looked at and when I got it back I was missing a ssd…read morefrom it. customer service said go to the store they most likely have it and if they dont best buy will compensate you. well the store said they couldn't find it and there was nothing they could do. when i said what customer service said i was told "i cant speak on that". customer service is now saying this is a store issue and they can't help. so my ssd is lost and no1 from best buy will help me. if I could give 0 stars I would. totally unacceptable.

The Dyson Service Center in Bolingbrook is awesome! We brought our stick vac in because it wasn't…read moreconnecting to charge. Without warranty there able to fix with a new assembly for $135, which is reasonable considering a new vacuum is around $500. Service technicians are knowledgeable, pleasant and professional. Highly recommend checking this place out if your Dyson product isn't performing as you want.

Wow! It is so extremely rare to have customer service experience that this excellent every step of…read morethe way: phone, visit, repair and return! Wonderfully friendly and helpful on the phone and in person. The only companies I know that come close in overall customer service are Apple and Specialized Bikes. In addition to my positive experience I watched and listened to them work with other customers as I waited for my repair, and they we so incredibly patient thoughtful with them too.