Very depressed. they have closed the retail store effective Christmas of 2023 however, you can…read morestill call on the phone or order online and they will ship your parts which is nice , but I like actually driving to the physical retail store to pick up what I wanted, leaving with part in hand. Www.appliancepartssuppliersil.com I'm only giving three stars because of the loss of convenience, but I've noticed others are very happy with the service, and I believe it's still the same family that is running the online business .

I bought a new igniter for my oven here, which fixed the slow heating and popping gas noise it…read morestarted to make. The price was commensurate with online suppliers, but of course I didn't have to wait or pay the shipping for online. I grabbed their business card to file away for my next appliance repair oddessy.

I would definitely recommend this place! Their really nice and attentive. everything you buy are @…read moredecent prices that you can't beat. The only thing is that they don't t come in a box but they test all the appliances to make sure they work before they sell them. Will definitely go back for a washer and dryer.

From the owner: Shop appliances for less.read more

I'm beyond disappointed with the disgraceful level of service I've received from Home Depot,…read morespecifically from their delivery team and escalation team members Josh and Jen. I ordered a stove, and while the installers delivered it, they failed to properly level the grates -- making the stove completely unusable. I can't place a single pot or pan on it without it tipping. I called immediately to have this corrected and was scheduled for follow-up service not once, but twice -- and both times were no-shows with zero communication. Today, after yet another call, I was told the visits were cancelled because the installers "aren't service techs" and "aren't responsible" for making sure the appliance actually works. This level of disregard for a paying customer is appalling. I am shocked by how little accountability or concern Home Depot has shown. If this is the standard of service, I will never purchase a major appliance from them again and would strongly advise others to look elsewhere.

This location is clean, well stocked & has plenty of employees that can assist you with finding…read morewhat you need. The pro desk is very good at what they do as well.

I stopped in to check out an open box item. The people in the mobile department were incredibly…read morehelpful, and we're able answer all my questions. I was excited to see that the open box items were on even further sale after the regular items went in sale for Black Friday. Definitely a good purchase.

dont go to this best buy. I got my computer looked at and when I got it back I was missing a ssd…read morefrom it. customer service said go to the store they most likely have it and if they dont best buy will compensate you. well the store said they couldn't find it and there was nothing they could do. when i said what customer service said i was told "i cant speak on that". customer service is now saying this is a store issue and they can't help. so my ssd is lost and no1 from best buy will help me. if I could give 0 stars I would. totally unacceptable.

The technician showed up and gave us Good service and was very informative. He provided the service…read morewe requested and at a good price. These business is o e I'll use again.

Positive experience. Highly recommend! He diagnosed and fixed my dryer at a reasonable price.read more

The Dyson Service Center in Bolingbrook is awesome! We brought our stick vac in because it wasn't…read moreconnecting to charge. Without warranty there able to fix with a new assembly for $135, which is reasonable considering a new vacuum is around $500. Service technicians are knowledgeable, pleasant and professional. Highly recommend checking this place out if your Dyson product isn't performing as you want.

Wow! It is so extremely rare to have customer service experience that this excellent every step of…read morethe way: phone, visit, repair and return! Wonderfully friendly and helpful on the phone and in person. The only companies I know that come close in overall customer service are Apple and Specialized Bikes. In addition to my positive experience I watched and listened to them work with other customers as I waited for my repair, and they we so incredibly patient thoughtful with them too.

had a bad experience with a microwave install where tech could not only not install it but also…read moreruined cabinets in process of trying to, called into Bolingbrook store where we purchased and spoke to assistant store manager mark where he gave us guidance on our options to remedy the problem, he was prompt and very respectful, and also went above and beyond to make sure everything was resolved. Definitely appreciate having such wonderful managers and employees at our local Lowes.

If I could give these stores that I called to make a purchase now and the way I was treated a…read morereview it WOULD BE minis 5 STARS !!!! I cannot begin to tell about my experience so I am not going there !!! I purchased a upright deep freezer some time ago ( like 15 + months ago ) and now that I have a problem with it not freezing it is my problem on help from Lowes !!!