Called for a quote November/December 2025 for 4 room areas when we moved into a 3 bed home with…read morecarpet that had seen better days. The woman on the phone was very knowledgeable about my non-toxic chemicals questions, even gave me information to ask about/consider when looking into other businesses. They were able to schedule 4-room service on a special deal at my convenience during the holiday season, showed up on time, completed the work I asked for and even gave quotes for things I asked about on the fly (dining chair upholstery, area rugs). They were honest about areas that could only be cleaned to a certain level due to age/wear on the home carpets. Quality communication and service.

N.F. Carpet Care exceeded my expectations!!! I hired N.F. Carpet Care to stretch and clean carpet…read morein two bedrooms. Jerron from customer service was very responsive with regards to explaining the carpet cleaning process and scheduling time. Kathryn from customer service was also very helpful answering follow-up questions. Nathan and his son stretched and cleaned the carpet. They were both hard-working, professional and thorough. I couldn't have been more pleased with the outcome. I highly recommend this family-owned business regarding communication and quality of work.

I'm really disappointed to be updating my original 5-star review, because my first experience with…read morethis company was fantastic which is exactly why I booked them again. Unfortunately, this second visit was extremely frustrating. I was quoted $199 for cleaning my couch and ottoman after sending photos. On the day of the appointment, the technician showed up late and at the wrong address, even though I had clearly mentioned I had a meeting at 9am. That already threw off my morning. I also had a very small carpet stain nearby maybe 5" x 5" and asked if he could do a quick clean on it. I was surprised to be charged $25 for something that took almost no time. Then, once he was already inside my home with all his equipment set up, he told me the quote would actually be $253, not the $199 I had been given. At that point I felt completely stuck. I hadn't budgeted for that kind of jump, and it honestly left a really sour taste in my mouth. The technician himself was polite, but the experience overall felt misleading and left me out of pocket. After such a great first experience, this was really disappointing.

I've used Pacific Pro a few times, and they are always on time, very professional, with great…read moreattitudes, and pay close attention to detail. Quality is always on point! Thank you guys for always helping me!

Tal did a great job in cleaning and steaming our couch and sofas including all the pillows. He even…read morestarted and finished early as promised . His price is very reasonable, just contact him directly. Happy with the results and highly recommended!

This mf I talked to via text has an attitude for no reason and no customer service…read more I just bought a Groupon for a carpet cleaning service for my office. And NOWHERE on the add does it say they don't do "commercial" properties. So they basically told me they aren't doing it and then BLOCKED my phone number. They are a SCAM. do not go with this company. Completely unprofessional.

They did an excellent job steam cleaning our carpet! They also provided upholstery cleaning.read more

Fadi and his crew arrived on time, and ready to go. He explained exactly what was going to be done…read moredidn't upsell me on anything. My carpets were very dirty and dusty due to us having the adjacent hardwood floors refinished and, once they were done, my carpets looked new again. Their onsite quote was spot on with the quote given over the phone. Will 100% use them again.

I recently used JPS for carpet cleaning. Jack is the owner/ operator, he was responsive and…read moreprofessional from our initial call. Jack is also flexible with scheduling, I had to move my appointment last minute and he accommodated without hesitation. I had one large room cleaned, he was in/out within 2 hours. I paid $140 and feel the price was reasonable, the cleaning included a pet treatment. Unfortunately I did not get before/after photos but I am pleased with the results and would recommend this company.

Jack did a fantastic job cleaning my gym's turf. Before cleaning it looked almost gray but after it…read morebecame green again. Also they agreed to meet after our business hours and did the job at late night. So I absolutely appreciate and would definitely recommend fo anyone else.

IIt's All Clean San Diego is under new ownership, and I have to say -- the way they handled my…read moresituation says everything about the kind of company they're becoming. The new owner, Christopher, personally reached out to make things right after a bad experience I had under the previous owner. That kind of accountability is rare, and I think it deserves to be recognized. Christopher was polite, responsive, and set up a complimentary couch cleaning quickly and without any hassle. The technician he sent, Bruno, showed up exactly on time, was professional from start to finish, and did a genuinely great job. The whole thing took just over an hour and my couch looks nearly brand new. I wish I'd taken before and after photos, because the difference is pretty dramatic. If you had a bad experience here in the past, it might be worth giving them another shot. New ownership, new energy, and clearly a new standard.

So there was a couple things that went wrong with this cleaning. The guy who was scheduled was…read morealmost 2 hours late for our window opening, he initially text me about the delay but then no follow up until I reached back out. This is not biggest issue but the quality. I honestly can say I have no idea what they did exactly or paid for because it looked the same after the guy was done "cleaning." The carpet smelled "nice" but after the second room was complete, it smelled like old stale water for days after. I expected the carpet to look a tiny bit nicer after a "deep clean" but that was not the case. The person spent maybe less than 30 minutes on 2 bedrooms which, I can say the results showed. I was also surprised the carpets were vacuumed prior to cleaning? It seems pointless to not do that and then pour hot water over carpet. We ended up buying a bissel carpet cleaner and discovered that a cheaper/smaller machine did a way better job cleaning the carpets than this company. For having my carpets deep cleaned, I was shocked to see the amount of dirty water that was pulled after doing cleaning it ourselves with a basic cleaner. I'm pretty sure all that was done was hot water placed on my carpets and ran over for a few minutes. The "pet enzyme" treatment I paid extra for was basically a few sprays on the entryway so not sure how that helps when it's my ENTIRE bedroom needing the treatment. If you are considering them, you're better off putting that money to an affordable carpet cleaner machine and carpet cleaner because all this company did was throw some hot water on dirty carpets. I would recommend myself instead to clean carpets than this company or going with a company who does a bit more for your carpets.

I had a very disappointing experience with this carpet cleaning service and would strongly…read moreencourage others to clarify pricing and expectations before booking. When I scheduled the appointment, I was quoted $102 for carpet cleaning and $75 for one gallon of pet urine treatment, for a total of $175. During the scheduling call I clearly explained that both the bedroom and living room areas were carpeted, and the quoted price was in line with other companies in the area. When the technician, Kevin, arrived and used a black light, he pointed out several puppy urine spots. Immediately after this, the price jumped to $325 for three gallons of treatment. The apartment had no odor and had already been treated with enzyme cleaners, so I was uncomfortable with such a large increase. After some discussion we agreed on $250, which was already significantly higher than the original quote. Another confusing point was that I was initially told the treatment could only be purchased in full "gallons," but when I pushed back on the price, suddenly the amount could be adjusted. The living room and dining area were also then priced as if the unit were a three-bedroom apartment, despite these spaces being discussed during the original quote. I agreed to proceed because I expected a deep carpet cleaning using the Chem-Dry system that was advertised. However, the actual service was extremely quick. I stepped out briefly and 31 minutes later the entire job was finished, even though the original estimate was about 1.5 hours for fewer rooms. The carpet looked only slightly cleaner and still visibly needed more work. When I raised this concern, Kevin dismissed it and told me I was "too young to understand." He attributed the results to traffic patterns, stairs (which had already been communicated ahead of time), and other factors. The tone of the conversation only became more respectful when my husband arrived. Later, I reviewed my home camera footage and saw that the carpet was mostly run over quickly with an agitator, rather than receiving the kind of detailed cleaning I expected. The carpet was barely damp afterward, which also raised questions about how thorough the cleaning actually was. Additionally, an area I was charged extra to clean was not cleaned at all because the technician felt it looked clean under a rug. If I'm charged for an area, I expect that area to be included in the service. When I contacted customer service to express my concerns, the conversation became defensive and dismissive. Ultimately the technician refunded the $200 I had paid, which I appreciate, but that was not what I originally wanted. I simply wanted the carpets cleaned properly. After moving furniture, preparing my home, and setting aside time for the appointment, the entire experience was frustrating. I now have another company scheduled to redo the cleaning. Overall, the experience felt rushed, inconsistent with the original quote, and dismissive of legitimate concerns about service quality. Pictures include proof of avoiding areas and Kevin getting in me (a woman) and my partners face when confronted with our concerns about higher cost lest time. I just wanted the job done. No well done carpet cleaning takes 31 minutes for three room that includes an 75 dollar per gallon added pet service.

Had a great experience with this company. Was able to get an appointment within a day or 2. Kevin…read morewas very professional, arrived on time, and did a great job of cleaning my carpets, including some stretching. Prices were very reasonable & was charged as quoted. Highly recommend and will definitely retain their services in the future.

Peninsula carpet family business has been my only company I know will always do an excellent job…read more Recently had Alex & his brother clean my carpet & tile which now looks incredible. The attention to detail and care they take is amazing. Bonus they gifted me a big bottle of spot cleaning solution which I have used and it is a miracle cleaner! Definitely recommend having this company make your place look great. They also are so easy to do business with, a pleasure!

Once again, Peninsula saves the day. My son just moved out of the house, and I don't want to speak…read moreill of him, but boy did he leave the carpets a mess. I asked the team to do the best they can and as always, the results are nothing short of amazing. The price was great, no upsell, they are very personable, and I will always return to them whenever I need help with my carpets or need my grouting cleaned.