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    Zerorez Tucson

    3.1 (83 reviews)
    Closed 8:00 am - 4:00 pm

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    Services - Zerorez Tucson

    Carpet cleaning

    Grout cleaning

    Grouting

    2 More Services

    Rug cleaning

    Upholstery cleaning

    Zerorez Tucson Photos

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    Recommended Reviews - Zerorez Tucson

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    Reviews With Photos

    Just cleaned area rug by Zerorez
    Jaime M.

    We hired Zerorez to clean our carpet & stairs. The techs Caden & Owen were so professional & did a great job! Our area rugs look brand new! I would say it was well worth the money! Will definitely hire them again. Ask for Caden & Owen if you hire Zerorez! Wish I had before pics but I didn't think about it. But they look brand new!

    Spotless carpet

    I am updating what was a bad review from a bad job but it seems to be an anomalous incident and was just that particular technician. The manager Josh reached out to us first thing Monday and he obviously really cares about customers and the company. He made it right today and came back out personally with one of his best guys to make sure it was done right and help out. The Tucson Zerorez went above and beyond to make us happy after a bad experience. My carpets look great now, they got the stains out and they look spotless and white again. I recommend this company because if you have bad luck and it isn't perfect, they will fix the job.

    Perfect circle stain....
    Charlie Y.

    Worse than than when we started. On July 9th we had Zerorez come out to clean our carpets. At the beginning, the service was good. It seemed that they were fast, and clean. We were wrong. Once the carpet dried we had new stains from their equipment. One stain even got in my bed. I'm assuming he let a machine rest there while he was cleaning. When we called to see if they could come back, and at least check it out, a chihuahua sounding lady denied any plausibility that that could have been them. If it were my business, I would make sure my customers were happy after service. Not on the brink of tears. To each their own though. We paid $500 to get our house messed up, not cleaned.

    Request to have the a/c returned to 85 ignored.
    Diana T.

    Zero stars for Zerorez. Short story, bad to no communication, shoddy cleaning, if you have a vacation rental where your guests review you as a host, this is not the company for you. Long story, I live in Montana in the summer and with vacation rentals and annual rentals I need to use a cleaning company when I'm away. I called Zerorez and was able to schedule an appointment. They ask up front what is important to you and I gave them a list. Understand when you have a vacation rental that is fully furnished your requests are known and immediate. You don't have to guess what your needs are. The first thing out of my mouth was do not disturb the woman in the main house. What's to be cleaned is the guest house which has a different and private entry. I gave them my list of concerns, the furniture, using the washer and dryer for the sheets etc, let them know that there had been a dog, I asked that they turn the a/c back to 85 when they left. I also asked if they would change the a/c filter. This was stated WHILE making the appointment. The appointment was set between 11 and 1:00PM and I would receive a 30 minute call before their arrival. At 1:30 I called to ask if they had arrived. No one knew and I never got a call from the cleaning people. What they had done instead of reading their directions of entry is to open the door to the main house and walk in absolutely scaring, as you can imagine, my tenant in the front house who screamed and told the intruders to get out. They never reported this to me, my tenant did the following day. The next thing I got that day was a chime from my credit card company making me aware that a charge of $291 for 2 1/2 hours cleaning. I called the company surprised because I didn't know they had shown up. I asked them for a statement that let me know what they had done and asked if they had turned the air back up to 85. I waited 3 days before I had a response that told me they had turned the air back to 85. Yesterday, I arrived back in town only to find that the property was left unclean. The laundry room was untouched. The 420 SF furnished rental was left with ALL lights on, no light fixture was cleaned, the furniture cushions were never lifted up and vacumned, the back of the appliances were left with dirt debris and dog hair, bathroom fan on, the cupboards in the kitchen were left untouched and so dusty, a/c was left at 76 since Sept 6. My inspection was done Sept. 18th. I called to ask for them to come back and the third call management said they would come back to vacuum. Since that is such a small part of the problem, I declined. If you have a vacation rental through AirBNB or VRBO you can not use this company. Your host review will reflect this type of filth on your reviews. If you want a half done job for any cleaning. This is your company.

    Before Zerorez carpet cleaning

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    Review Highlights - Zerorez Tucson

    Scott and John came out and were very patient with the pricing and detailing information about what they are doing.

    Mentioned in 5 reviews

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    Zerorez Tucson - carpet_cleaning - Updated June 2026

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