LOVE this place. I have crazy annoying eyebrows and Zia is the best. She did a great shape a while back and now I don't mind going to other people to just kind of keep them in check. It's not more painful than waxing and way better for your skin so head over! A huge plus is the price. $8 for eyebrows is a bargain. And there's a punch card so you get the 11th one free and like half off the 6th one. Can't beat that! I usually tip $4 to kind of compensate for the lower price of the service. Yea there's usually a wait but call ahead and book an appt to save some time! read more

I like it here. the ladies are always really nice. i get my eyebrows threaded, its fast and almost completely pain free :) great prices too! read more

Went there today for the first time with my mom and sister! Noureen did an amazing job on us! Love this place super friendly! I will be back again soon! read more

Love the service here. Everyone so friendly and nice. Highly recommended. If you need to get your eyebrows done, this is the best place to go. read more

been coming here for some time but only cause it's the closest threading salon from my house. they've messed up my eyebrows twice already when i clearly said "just a clean up." they were not the same shape and one had an arch higher than the other. also, some employees there just give off a rude vibe. they don't listen when you tell them what you want done on your brows and dont even let me finish off my sentence and just get right to it. they ALWAYS seem like they're in a hurry, busy or not. now i'm more than willing to go a few extra miles just to avoid this place read more

I really liked this establishment! Very friendly environment and I didn't even need an appt. It was a little uncomfortable at times because I have never been threaded before but I think my eyebrows look great and it was so inexpensive! read more

Came here at noon on a sunday...there was a little bit of a wait. when i walked in, i felt awkward because it was silent in the shop (no music no nothing) just 3 ladies working & a bunch of customers in there playing with their cell phones...perhaps to avoid the awkward silence of sitting there and watching. they need to get magazines or some type of distracting or else its just the customers staring at the people in the chairs getting their eye brows done. I was not greeted when I walked in, so i just put my name on the sign-in sheet and sat down and waited my turn (so unwelcoming). The lady who did my eye brows was very rude. she was not very attentive & kept talking to the other ladies in her native language. she talked to me in a rude tone, "hold your hair back", "no you are holding it in the wrong spot!", "do you want rosemary oil..is that a yes or no??"...it was very condescending. when she was finished doing my eyebrows,they looked ok. I've had better. It was good, but not great. ended up paying $8 which was pretty standard, didn't leave a tip. i would have if the lady did a phenomenal job...or if she were more attentive. Perhaps I went on a bad day & like others said, it must be hit or miss. Plus 2 stars for being convenient and close to my house. read more

Love this place! Have been going since was in Laguna mall. Affordable prices with a punch card for discount and free threading. It sometimes is bad when there's a long wait but it depends on time you go. read more

This is my place for my brows! Even though there might be a wait, it's pretty short wait. All the ladies are all great,even though it is kinda painful but in the end it is worth it! Highly recommend!! read more

Went to Zia's Threading for the first and last time today! I went to the reception desk where an older lady was sitting and I had to speak first, she did not acknowledge me until I spoke to her. She then walked away from the reception desk without asking me what I needed and began working on a customer. I stood there for about two minutes when she finally looked my way and said "Do you need something?" I told her what I needed done and asked the price. After hearing the price, I nodded my head in agreement. She then pointed to the sign up list and said very curtly, "Then put that on the list and wait your turn." I was stunned to be treated this way as a customer especially a new one. I sat down for a moment thinking it was my imagination until someone who spoke her language walked through the door. She stopped what she was doing to hug this person. I have never been made to feel that unwelcome in a local business and I have lived in the Saddleback Valley for almost 30 years! I then got up and left and went to Henna Threading and Beauty on Lake Forest Drive and Trabuco in Lake Forest. Two people greeted me upon walking through the door, what a difference! It is not as big as Zia's but they were extremely clean and courteous and certainly knew how to make a customer feel welcome in their place of business! Rose Lake Forest read more

I just got my eye brows done by Noreen and she was so sweet. She took her time and explained to me what she was going to do before she did it. I had previously gone to Ziba in Costa Mesa and they ruined my brows and made them so thin. Noreen really made my brows look great!! I'm still in the process of growing them back out from the terrible job Ziba did, but I'm very pleased with how Noreen fixed them. I will recommend this place to everyone! I'm a makeup artist and will have all my clients go to her for brows!! Thank you!!! I'll definitely be back:-) read more

Love going to this place! This review is very long overdue. I've been going to this place the past year to get my eye bros threaded and I found them on Yelp! I realized it is about time I write a review! All the girls are great, but I my usual girl is Manjeet. She is awesome, quick and asks me before doing anything. The only ONE CON is that there is sometimes a wait 15 minutes or so, but definitely worth it! read more

NOREENS the best!!! Been coming here for a year now and I truly love this place. I get my eyebrows done here... if you're looking for someone who's gonna shape them just right! Go see Noreen!!! The other ladies are good too btw but my best experiences have been with Noreen! read more

I started going here mainly because it was close to my work and also because a friend suggested it. It wasn't busy at all, they sat me down right away and I had Deepa work on me...She is AMAZING!!! Very Precise, very knowledgeable. She talks you through the whole process and tells you what she's doing and why she's doing it. I loved the way she shaped my eyebrows. I waited an hour during their busy time just so she can work on my eyebrows. Wouldn't let anyone else touch them. read more

Ensured the "Bride-To-Be" - "they'll have me done in 5-10 minutes" (b/c that's how quick the San Clemente location takes w/ me for the past 2 years). But this Laguna Woods location had 6 women waiting (with only 2 employees) so I put my name on the waitlist. They continued take the other gals - no problem. Problem was when THEY SKIPPED ME 4X w/ other customers that came after me. I figured maybe they had appointments? So I checked the waitlist & noticed all the names before & after me where crossed off, so I mentioned I may have been skipped. After almost an hour long wait they finally took me & rushed me through & did a horrible job. I ended up being late to the bachelorette dinner (& I'm a bridesmaid in the wedding, so you can imagine the pressure & stress) & I was upset that they did not offer to accommodate or compensate me appropriately. Figure it out ladies! It's not that hard to follow a list in order. read more

I usually go to Noreen if she is there, but all the gals are excellent!! Zia has trained her staff really well, that they all do perfect threading gently without ripping off your skin. Wouldn't go anywhere else... love this place. A++++ read more

They used to do a good job and now everytime I go there, my eyebrows become two different shapes and they mess it up. Especially with the new people, if you decide to go here, your best bet is with Mina or arezou. Everyone else is horrible. I finished my third stamp card and I won't be going back ever again. read more

$13 for eyebrow and upper lip + bad customer service. Walked in the store and there were two ladies chatting with each other (one old and one young). Neither of them greeted me, the older lady at the counter pointed me to a chair as I walked up to sign in. A younger girl walked up to me and started threading my eyebrows. No greeting, no introduction, no asking about what I want my eyebrows to look like. I had to stop her a few seconds in and tell her I didn't want my eyebrows to look thin, just a clean up. Midway through the threading she starts taking with another associate. I did NOT feel comfortable with her talking and threading at the same time. She was standing over me at close proximity to my face and I could feel saliva droplets on my forehead. Gross and unprofessional!! I gave a 2 star rating because she didn't botch my eyebrows. I was satisfied with the shape and painless threading process. Don't think I'd return, don't want to get slobbered on. read more

They do a good job on eye brows but the wait is really long. If you're in a hurry don't go! I went on a Wednesday afternoon and waited over 20 minutes. read more

I've been going to Zia for about a year now and I like it a lot. It's great because it's really close and it's fairly priced (eyebrow and lip combo for $12). Zia is the best!! But I think I've had my eyebrows done by everyone there and I've never been disappointed :) read more

I walked in 15 minutes before closing and just wanted a simple eyebrow clean up. They said they were closed. It was not even 6 yet. If you want to clean up and leave by 6 then you need to post on your sign that you close at 5:45. Otherwise you should be accepting anyone that walks in through that door before 6! read more

very impressed. i moved to south county from north orange county and needed to find a new threading place for my eyebrows and i've found it! the staff ladies are very nice and each person takes their time with you, i dont feel rushed like most places. i have been to two different girls and both did a pretty good job. the prices are very reasonable as well. read more

This is my first time yelp comment in my life used to go to this place all the time Unfortunately last few times . I've been more than unsatisfied with how my brow turn out. They're always way to thin never even .she only took about 2 minute to do my eyebrow . she don't ask how's your eye brow too. When I give her tip she look at me with her angry face . I think she has language problem . I will never go back to this place again . They have very bad costumer service then before. read more

I am with this store for my service for so long . I really like Zia thearding.I like every one service here but I was there on Saturday who did my eyebrows one side is way thicker than the other,it's such a bummer . I can't believe I have to start again . This girl didn't know what she was doing?she doesn't speak English well . I asked her she answers me only I know, yes I know she answers own language too . Finally done my eyebrows and I give her $2 tips she don't take it I think she aspect more. I think Ziya needs to train the employees. I don't recommend skinny lady . read more

AWESOME !!!! IF you're nervous about getting your eyebrows threaded come here ! they are VERY good. they will NOT mess up your eyebrows. They are very friendly and the place is small but gets PACKED ! make an appointment. for sure... Its really cheap . . $7 ? plus tip ? i'll be coming back for sure :) read more

BEST PLACE in Orange County for threading!! I recommend all of my friends and family to Zia Threading. I go every two weeks for brows and face threading. They always get every hair and never rush. Noreen and Zia are amazing :) read more

Did not shape my eyebrows well. Left lots of strays in between by brows and also low on my eyelid.

I was Christmas shopping at Laguna Hills Mall this evening with my sister, thinking about how I was going to possibly find time to get my eyebrows and lip waxed before Christmas when we walked past Zia Threading. My sister had recently gotten her eyebrows threaded for the 1st time and told me that I had to try it. I have incredibly sensitive skin and always break out in hives and turn bright red after waxing, but it's one of those things that I just deal with, because, unfortunately I have dark lip hair and eyebrows. So I had no idea what to expect when I sat down in that chair and I was a little confused at first. But it was actually a really pleasant experience. It wasn't much more painful than waxing, it lasted longer, but I didn't have to deal with the allergic reactions that I always get, which was worth so much. She was done threading both my lip and eyebrows in less than 10 minutes. She finished me off with a little rosewater, which smelled awesome and helped cool my skin. It was quick and easy and super affordable. I think I paid $5 for each! I heard they are moving to Irvine, which is awesome, because that is where I live, so I will definitely be returning in the future. I don't think I'll ever wax again. read more

one word: over-rated. maybe because I just walked in and didn't make an appointment with one of the "good" people. The person working on me seemed kind of bitter that everyone was waiting for a specific person, and she was taking all the walk-ins.. She was very rough with me - I had never experienced such rough threading. And she was in a rush, so she was going extra fast. When I got home I realized she didn't fully extract some of the hairs as much as she had "cut" them. read more

Horrible customer service. All the ladies just talk crap and they don't seem to care, they rush through with your eyebrows. Also not very friendly! Not recommended !!!! read more

I've been coming here to get my eyebrows down for over a year and I always leave satisfied. I come just to get my eyebrows cleaned up and that's all they ever do, they never over thread or trim too much. You have the option of picking which employee you want to do your threading but with any of them, you're going to get a quality threading. The atmosphere of the shop is also incredibly open and welcoming and for such an affordable price, you can't go wrong at ZIA threading. read more

I am so happy to see that they have a new location! They were previously in the Laguna Hills Mall. Every time I've been in there, I am given a warm greeting, attentive service and beautiful results on my brows...and the price can't be beat. If you normally have your brows waxed, try threading instead. It hurts much less and there is little redness and none of those yucky bumps. read more

I noticed this shop when I drove by and decided to stop by. I have been looking for a good thread place but am having a hard time. I walked in less than 10 minutes before they closed and they happily took me anyways. The lady took her time and didn't rush at all. When I paid, she gave me a punch card and said they usually try to take the last client 15 minutes before they close. I totally respect that! I am just so happy they took me today and did such a great job!! read more

They do a good job, but to me, it depends on who you get. I really like Anu and she does a very good job for me. The only complaint I have is that sometimes they talk to customers for too long and don't pay attention to the fact that people are waiting for them. They need to make sure they consider customer time, and not spend so much time socializing. read more

The ladies over there, are terrible. If you have a little break out that would say the most terrible thing to you. They are mostly rude to Latinas, and if you are a teenager, they would not even treat you like a consumer. LAST TIME I EVER GO THERE AGAIN. Enough is enough read more

My favorite threading place ever !!!! They have never messed up my eyebrows ! I'm super picky and sensitive about my eyebrows and non of the girls have ever disappointed me ! Definitely recommend Mina and zia .. But honestly I go with whoever is free because I trust them all ! read more

I have been going to here with moorhen 2 years.I went there last Thursday she is not there . I decided to go another lady .the lady that did my eyebrows,give me a cut,she is not understand ,how can she doing? Now days this place suck , management worst. I want be back Zia threading. read more

I read a reviews for Zia, so I chose her. She did a great job!! I got so many complements about my eyebrows. She is really good!!

I have been going to the Zia Threading at El Toro since it has opened. I am very disappointed with the costumer service and will not be going back. Their employees are extremely rude and not costumer friendly. I would never recommend this place to anyone. I will never go back. read more

i absolutely love this place. ive been threading for about 6 years now and used to go to another lady who charged 20 dollars for eyebrows. ...zia charges 8, and in addition, i think my eyebrows end up looking amazing. ive always had issues with how my eyebrows turn out, and since they shape my face, it can be a great ordeal to find a good place that does them right, but zia's definitely does. my favorites are zia herself and negar. they are both really great at what they do. zia is working most of the time, and negar works on sundays. they listen to you, and do what you want. they never take off ridiculous amounts of hair, but do what they think is good, and then ask you to take a look and make sure you like it. if you dont, dont be shy or afraid to say.."actually, could you just fix this a bit?"..they are more than glad to. (most of the time, i never have to ask them to change anything). theyre super nice, always making my experience a fun one, and i get out feeling very satisfied with how my eyebrows look. ive been going for over a year now, and have never been disappointed. you can either make an appt, (make sure if you want someone specific, they are there on that specific day), or you can just walk in. usually when i arrive, there are about 2-3 people on average waiting (ive never seen more than 3). the whole process takes about 10 min (for eyebrows), and usually there are 2-3 people working simultaneously. read more